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Help Desk Jobs in Appleton, WI (NOW HIRING)

Festival Foods

Guest Service Desk Clerk

Kimberly, WI · On-site

$14 - $17.25/hr

As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide ... Help guests with refunds, exchanges, and offers while recording details of inquiries, comments, and ...

Festival Foods

Guest Service Desk Clerk

Kimberly, WI

$14 - $17.25/hr

Guest Service Desk Clerk Reports to: Guest Services Manager External What You'll Do: As a Guest ... Help guests with refunds, exchanges, and offers while recording details of inquiries, comments, and ...

Festival Foods

Guest Service Desk Clerk

Kimberly, WI

$14 - $17.25/hr

As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide ... Help guests with refunds, exchanges, and offers while recording details of inquiries, comments, and ...

Festival Foods

Guest Service Desk Clerk

Kimberly, WI · On-site

$14 - $17.25/hr

Guest Service Desk Clerk Reports to: Guest Services Manager External What You'll Do: As a Guest ... Help guests with refunds, exchanges, and offers while recording details of inquiries, comments, and ...

Festival Foods

Guest Service Desk Clerk

Kimberly, WI

$14 - $17.25/hr

Guest Service Desk Clerk Reports to: Guest Services Manager External What You'll Do: As a Guest ... Help guests with refunds, exchanges, and offers while recording details of inquiries, comments, and ...

Festival Foods

Guest Service Desk Clerk

Kimberly, WI

$13 - $16/hr

As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide ... Help guests with refunds, exchanges, and offers while recording details of inquiries, comments, and ...

Festival Foods

Guest Service Desk Clerk

Kimberly, WI · On-site

$14 - $17.25/hr

Guest Service Desk Clerk Reports to: Guest Services Manager External What You'll Do: As a Guest ... Help guests with refunds, exchanges, and offers while recording details of inquiries, comments, and ...

Revel IT

Field Technician | 1057222

Neenah, WI

$20 - $27.25/hr

Role is primarily desktop support technician, not help desk. Must have Soft Skills : * Strong communication and relationship-building with doctors are more valuable than deep technical expertise.

Menasha Corporation

HR Services Specialist

Neenah, WI · On-site

Document and manage cases within the Help Desk system, ensuring consistent, complete, and compliant case handling. * Escalate complex or specialized inquiries to the appropriate Center of Excellence ...

FOX WORLD TRAVEL INC

Systems Administrator

Oshkosh, WI · On-site

... help desk service ticket work notes, providing updates, status, and completion information. - Collaborating with other departments and external vendors to resolve requests in a timely manner ...

Menasha Corporation

HR Services Specialist

Neenah, WI · On-site

Document and manage cases within the Help Desk system, ensuring consistent, complete, and compliant case handling. * Escalate complex or specialized inquiries to the appropriate Center of Excellence ...

PCRK Group

Front Desk Sales Associate

Appleton, WI · On-site

$15/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced environment where you can grow your sales skills and career. Ready to Lead the Way in Sales? If you're a ...

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Help Desk information

See Appleton, WI salary details

$12

$22

$33

How much do help desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for help desk in Appleton, WI is $22.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Help Desk professional, and why are they important?

To thrive as a Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and strong problem-solving skills, often supported by a relevant IT degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting users. These competencies ensure timely technical support, user satisfaction, and efficient resolution of IT issues within an organization.

What are some common challenges faced by Help Desk professionals, and how can they effectively manage them?

Help Desk professionals often encounter challenges such as handling a high volume of support requests, dealing with frustrated users, and balancing multiple priorities. To manage these effectively, it's important to develop strong communication and time management skills, maintain a calm and empathetic demeanor, and stay organized through ticketing systems. Many teams also offer training and peer support to help staff stay updated on new technologies and procedures, making it easier to resolve issues efficiently while maintaining a positive customer experience.

What are Help Desk jobs?

Help Desk jobs involve providing technical support and assistance to users experiencing issues with computer systems, software, or hardware. Professionals in these roles typically respond to customer inquiries, troubleshoot problems, and resolve technical issues either remotely or in person. They document incidents, escalate complex issues when necessary, and may also assist with setting up equipment or software. Help Desk staff play a critical role in ensuring smooth IT operations and maintaining productivity by minimizing downtime for users.

What is the difference between Help Desk vs Technical Support Specialist?

AspectHelp DeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentOffice or remote; front-line support for end-usersOffice or remote; more specialized technical troubleshooting
Employer & Industry UsageUsed across various industries for user supportCommon in IT, tech companies, and service providers
Search & Comparison IntentHigh overlap; both support end-users with technical issues

Help Desk and Technical Support Specialist roles share many similarities, including work environment and required certifications. However, Help Desk positions typically focus on general user support and troubleshooting, while Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support structures and serve as entry points for technical assistance in organizations.

More about Help Desk jobs
What are the most commonly searched types of Help Desk jobs in Appleton, WI? The most popular types of Help Desk jobs in Appleton, WI are:
What are popular job titles related to Help Desk jobs in Appleton, WI? For Help Desk jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Help Desk jobs in Appleton, WI look for? The top searched job categories for Help Desk jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Help Desk jobs? Cities near Appleton, WI with the most Help Desk job openings:
Help Desk jobs near you
Infographic showing various Help Desk job openings in Appleton, WI as of May 2026, with employment types broken down into 62% Full Time, 13% Part Time, 19% Contract, and 6% Summer. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $46,985 per year, or $22.6 per hour.

Front Desk Receptionist & Local Communication Support

Barry Wehmiller Group

Green Bay, WI

$14.50 - $18.75/hr

Full-time

Posted 6 days ago

Job description

About Us:

BW Converting is a strategic alliance of resources and services that bring together several Barry-Wehmiller companies - Paper Converting Machine Company (PCMC), Winkler + Dunnebier (W+D), STAX Technologies, Hudson-Sharp, Baldwin Technologies and Northern Engraving and Machine. These industry leaders offer trusted brands and innovative technologies in the design, manufacture, and service of high-performance converting and packaging machinery for the tissue, nonwovens, hygiene, bag-converting, mailing, and printing industries.


 

Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.


 

Job Description:

The Front Desk Receptionist & Local Communications Support role serves as the first point of contact for visitors, customers, and team members at the Green Bay campus and plays a key role in supporting sitelevel communications. This position represents BarryWehmiller's peoplecentric culture through a professional, welcoming, and serviceoriented presence while also assisting with internal communications, site events, and administrative coordination.

This role requires excellent interpersonal skills, strong attention to detail, and the ability to manage multiple priorities in a dynamic environment

Key Responsibilities

  • Front Desk & Visitor Experience
  • Greet, welcome, and direct visitors, customers, and team members in a professional and hospitable manner
  • Serve as the primary point of contact for all incoming calls and route inquiries appropriately
  • Notify internal contacts of visitor arrivals and assist with onsite guest coordination
  • Maintain the reception area, common areas, and conference spaces to ensure a professional and welcoming environment
  • Coordinate meeting room logistics including room setup, catering, badges, and materials
  • Support customer visits, leadership meetings, and site events, including logistics and scheduling support

Local Communications Support

  • Assist with creation, coordination, and distribution of sitelevel communications (e.g., announcements, signage, posters, internal updates)
  • Support local leadership and Administrative Services with internal communication needs aligned to broader Converting and BarryWehmiller messaging
  • Help maintain digital and physical communication boards for the Green Bay site
  • Coordinate communication related to site events, celebrations, and milestones
  • Partner with Corporate or Platform Communications teams as needed to ensure alignment and consistency

Administrative & General Support

  • Provide administrative support to the Administrative Services team as needed
  • Assist with event planning for onsite and offsite meetings, celebrations, and employee engagement initiatives
  • Maintain office supplies, badges, and receptionrelated resources
  • Support mail distribution, shipments, and visitor materials
  • Perform other duties as assigned in support of site operations and team member experience

Education & Experience

  • High school diploma or equivalent required
  • Minimum of 2 years of experience in a front desk, receptionist, customer service, administrative, or conciergestyle role
  • Experience supporting communications, events, or administrative services is preferred

Other:

  • Onsite role based at the Green Bay campus
  • Regular interaction with visitors, leaders, and team members
  • Occasional flexibility in schedule to support meetings or site events

#LI-JS1


 

At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work-therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process.

Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.


 

Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.


Company:

BW Converting

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