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Night Shift Sap Help Desk Support Jobs in Appleton, WI

Service Desk Technician (L2)

Kaukauna, WI ยท On-site

$60K - $70K/yr

Provide Level 2 service desk support by handling client requests and resolving more advanced ... You'll help strengthen and mentor the service desk team, contributing to a collaborative and growth ...

Provide support, and guidance to M2's help desk team and consulting engineers * Grow and manage a book of active clients, build the relationship, and ensure that they are receiving excellent service ...

... to support Just-In-Time (JIT) production. Through lean maintenance practices and root cause ... Apply today and help shape the future of dairy manufacturing at Grande! Why Grande? With more than ...

Caregiver/CNA - Part Time Night Shift

Appleton, WI ยท On-site

$17.50 - $20.69/hr

Caregiver / CNA - Part-Time (NOC Shift) Pay: $17.50 - $20.69/hour, including $1.00/hour NOC ... helping residents feel safe, comfortable, and supported throughout the night. Why You'll Love This ...

New

Team Member-Night shift

Green Bay, WI ยท On-site

$11.50 - $15.25/hr

General Manager/Assistant Manager/Shift Leader Position Summary Statement: The line positions are ... that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs ...

Be Seen First

Own and manage daily help desk operations * Ensure tickets are being responded to and resolved in a ... MSP (Managed Services Provider) experience * 5+ years in IT support or systems/network ...

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Night Shift Sap Help Desk Support information

See Appleton, WI salary details

$12

$22

$33

How much do night shift sap help desk support jobs pay per hour?

As of May 27, 2026, the average hourly pay for night shift sap help desk support in Appleton, WI is $22.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.34 per hour, depending on experience, location, and employer.

What is the difference between Night Shift Sap Help Desk Support vs Night Shift SAP Basis Administrator?

AspectNight Shift SAP Help Desk SupportNight Shift SAP Basis Administrator
CertificationsITIL, SAP Certified Support AssociateSAP Basis Certification, Linux/Unix certifications
Work EnvironmentHelp desk, remote support, end-user assistanceServer management, system configuration, database administration
Employer & Industry UsageIT support firms, corporate IT departmentsLarge enterprises, SAP consulting firms
Common Search & ComparisonCustomer support, troubleshooting, end-user helpSystem maintenance, SAP system setup

Night Shift SAP Help Desk Support primarily focuses on assisting end-users with SAP-related issues, troubleshooting, and providing remote support. In contrast, Night Shift SAP Basis Administrator handles system administration tasks such as server management, system configuration, and database maintenance. Both roles require SAP-related certifications but differ in technical depth and daily responsibilities.

What are popular job titles related to Night Shift Sap Help Desk Support jobs in Appleton, WI? For Night Shift Sap Help Desk Support jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Night Shift Sap Help Desk Support jobs in Appleton, WI look for? The top searched job categories for Night Shift Sap Help Desk Support jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Night Shift Sap Help Desk Support jobs? Cities near Appleton, WI with the most Night Shift Sap Help Desk Support job openings:

Service Desk Technician (L2)

PeopleSharp

Kaukauna, WI โ€ข On-site

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago


Job description

Amplitel Technologiesย is a security-focused Managed Service Provider (MSP) based in Northeast Wisconsin. We specialize in managed IT services, professional consulting, on-premise security, commercial audio/visual systems, and IT infrastructure design. Our clients include government agencies, municipalities, manufacturing organizations, and highly regulated businesses that rely on secure, transparent, and high-quality technical solutions.

If you enjoy solving complex technical challenges, working with emerging technologies, and collaborating with a supportive team, weโ€™d love to hear from you. This is anย on-site position located in Kaukauna, WI.

What We Offer

  • Competitive salary ofย $60,000โ€“$70,000, based on experience
  • Generous benefits package including health, dental, and vision insurance, PTO, and a Simple IRA
  • Quarterly incentive opportunities
  • Additional perks including gym membership reimbursement and IT training reimbursement
  • Predictable schedule ofย 7:45 AM โ€“ 4:45 PMย to support work/life balance
  • A collaborative, feedback-driven work environment with opportunities for growth and advancement

What Youโ€™ll Do

  • Provide Level 2 service desk support by handling client requests and resolving more advanced technical issues
  • Mentor and support junior service desk technicians
  • Deliver exceptional support for small to mid-sized clients through phone, email, remote, and on-site assistance
  • Maintain and troubleshoot client infrastructure, including LAN/WAN networks, firewalls, wireless access points, switches, and phone systems
  • Diagnose and resolve issues across on-premise and cloud environments, including Microsoft Windows, Microsoft 365 administration, Azure, and line-of-business applications
  • Assist with projects as assigned, including onboarding tools for new clients, new workstation installations, camera systems, and Wi-Fi deployments
  • Manage and prioritize tickets within a Service Desk platform while maintaining strong communication and client expectations
  • Document technical issues, resolutions, and procedures accurately to improve knowledge sharing and operational efficiency

Skills & Experience

  • 3+ years of experience in a service desk or technical support role (MSP experience preferred)
  • Experience serving as an escalation point or technical lead
  • Hands-on experience supporting SMB technical environments
  • Familiarity with MSP ticketing systems and remote monitoring/management tools
  • Strong understanding of TCP/IP networking, PC troubleshooting, network security, and hardware support
  • Experience with Active Directory, VMware ESXi, and Hyper-V is highly desirable
  • Self-motivated, team-oriented mindset with strong problem-solving skills
  • Valid driverโ€™s license for occasional on-site client support

Why This Role Matters

  • Youโ€™ll serve as a trusted technical resource for organizations that depend on secure and reliable IT systems to operate effectively
  • Your work will directly impact client productivity, security, and business continuity across a variety of industries
  • Youโ€™ll help strengthen and mentor the service desk team, contributing to a collaborative and growth-focused culture
  • Youโ€™ll have the opportunity to work with diverse technologies and environments, expanding your technical expertise every day
  • Your problem-solving skills and customer-first mindset will play a key role in delivering the high-quality service experience our clients expect from Amplitel Technologies
  • Youโ€™ll be part of a team that values accountability, transparency, continuous improvement, and long-term client relationships

Ready to Apply?

Quick apply by submitting your resume

OR

Get a head start on the application process through our online portal:ย https://www.ondemandassessment.com/o/JB-9FFA79D1G/landing?u=1182753