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Online Helpdesk Jobs (NOW HIRING)

Axis

Technical Support Representative

Chelmsford, MA · Hybrid

$56K/yr

Answer inbound customer inquiries via telephone, chat, and online helpdesk * Collect and confirm database information for each customer * Open and update cases in the customer relationship management ...

Itutor

Online Tutor

New York, NY · On-site +1

Help homebound students. * Grade student assignments and tests * Assess student progress * Suggest ... Maintain required records Requirement- Online tutors must be experts on the subjects they teach. We ...

Itutor

Online Tutor

New York, NY

Reply to student messages Help homebound students. Grade student assignments and tests Assess ... Tutor training programs are also available, most of which are taught online. These programs ...

HyVee

Aisles Online Shopper

Kansas City, KS · On-site

We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...

New

Hy-Vee, Inc.

Aisles Online Shopper

Marshalltown, IA · On-site

We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...

HyVee

Aisles Online Shopper

Cedar Rapids, IA · On-site

We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...

Hy-Vee, Inc.

Aisles Online Shopper

Savage, MN · On-site

$13.50 - $16.80/hr

We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...

New

HyVee

Aisles Online Shopper

Albia, IA · On-site

We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...

HyVee

Aisles Online Shopper

Columbia, MO · On-site

We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...

Hy-Vee, Inc.

Aisles Online Shopper

Oskaloosa, IA · On-site

We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...

Hy-Vee, Inc.

Aisles Online Shopper

Blue Springs, MO · On-site

We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...

Hy-Vee, Inc.

Aisles Online Shopper

Dubuque, IA · On-site

We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...

Hy-Vee, Inc.

Aisles Online Shopper

Columbia, MO · On-site

We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...

Hy-Vee, Inc.

Aisles Online Shopper

Marion, IA · On-site

We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...

HyVee

Aisles Online Shopper

Savage, MN · On-site

$13.50 - $16.80/hr

We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...

New

Hy-Vee, Inc.

Aisles Online Shopper

Rochester, MN · On-site

$13.50 - $16.80/hr

We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...

HyVee

Aisles Online Shopper

Oskaloosa, IA · On-site

We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...

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Online Helpdesk information

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How much do online helpdesk jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for online helpdesk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is an Online Helpdesk job?

An Online Helpdesk job involves providing technical or customer support remotely via chat, email, or phone. Responsibilities typically include troubleshooting issues, assisting users with software or system problems, and guiding them through solutions. Helpdesk agents may also document inquiries, escalate complex problems, and ensure a smooth user experience. Strong communication and problem-solving skills are essential for this role.

What does a typical day look like for someone working in an Online Helpdesk role?

A typical day for an Online Helpdesk professional involves responding to user inquiries via email, chat, or ticketing systems, diagnosing technical issues, and guiding users through solutions. You may also escalate more complex problems to higher-level IT staff or collaborate with other departments to resolve widespread issues. Regular tasks include documenting solutions, updating knowledge base articles, and following up to ensure user satisfaction. This role often requires prioritizing incoming requests and managing time effectively in a fast-paced, team-oriented environment.

How can I make 2000 a week working from home?

An online helpdesk role can potentially pay $2000 or more per week if you have extensive experience, strong technical skills, and work full-time or take on multiple clients. Increasing earnings may involve specializing in high-demand areas, obtaining relevant certifications, and using efficient support tools. However, reaching this income level consistently requires significant expertise and workload management.

Is AI replacing IT's help desk?

AI is increasingly used in helpdesk roles to automate routine tasks such as password resets and troubleshooting common issues, allowing helpdesk professionals to focus on more complex problems. However, AI currently complements rather than replaces human helpdesk staff, as many technical issues require human judgment and personalized support. Helpdesk roles still require technical knowledge, communication skills, and problem-solving abilities, with AI serving as a tool to enhance efficiency.

What jobs pay $4000 a week without a degree?

Online Helpdesk roles typically do not pay $4000 a week without a degree; such high earnings are more common in specialized fields like sales, real estate, or certain freelance IT consulting roles that require experience, skills, or certifications rather than formal education. High-paying positions often involve technical expertise, certifications, or entrepreneurial activities rather than entry-level helpdesk work.

How to make 1000 a week remotely?

An online helpdesk professional can increase earnings by providing high-quality support, gaining specialized certifications, and working for multiple clients or companies simultaneously. Building a strong reputation and developing skills in common helpdesk tools can also help command higher pay rates, potentially reaching or exceeding $1,000 weekly with consistent effort and experience.

What are the key skills and qualifications needed to thrive in the Online Helpdesk position, and why are they important?

To thrive as an Online Helpdesk professional, you need strong problem-solving skills, technical troubleshooting abilities, and a solid understanding of computer systems, often supported by a relevant degree or IT certifications such as CompTIA A+ or ITIL. Familiarity with helpdesk ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service skills allow you to efficiently assist users and resolve issues. These skills are critical for quickly diagnosing problems, maintaining high user satisfaction, and supporting seamless business operations.

More about Online Helpdesk jobs
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Online Helpdesk jobs near you
Online Help Desk Assistant

Online Help Desk Assistant

Alpine School District

American Fork, UT • On-site

$18.74/hr

Other

Posted 9 days ago

Alpine School District (Utah) rating

7.2

Company rating: 7.2 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

196th of 565 rated elementary and secondary schools

Job description

Alpine Online Help Desk Assistant
Non-contract, no benefits
Hours a day: 5.5
Hourly rate: $18.74
Contact Information:





  • Name:  Lynn Gerratt
  • Phone:  801 610 - 8185
  • Email:  lgerratt@alpinedistrict.org


The job of Online Help Desk Assistant is done for the purpose/s of serving as a resource for users of district-wide information systems (student and business management); analyzing problems and issues related to the information systems and related software; and assisting users with data integrity and reporting. Must have Associates Degree or 60 quarter hours/48 semester hours or successful completionof courses in English, mathematics through geometry and algebra, chemistry, physical science,computer entry and retrieval, health and social studies or have passed para pro praxis exam.
Essential Functions


  • Assesses work order requests for the purpose of determining and implementing solutions.
  • Designs a variety of queries and reporting options (e.g. class enrollment numbers, credits earned report, etc.) for the purpose of responding to requests for specific data and developing new reports.
  • Facilitates access to various district and school supports for student learning (e.g. student incentive program, proctoring as needed, new student registration, fee payment process, etc.) for the purpose of providing appropriate access to school technology and systems.
  • Maintains manual and electronic documents, files and records (e.g. help desk log, work order system, course catalog, etc.) for the purpose of providing up-to-date reference and audit trail.
  • Maintains a variety of application software products and programs (e.g. installing new software, patches and/or upgrades, new student registrations, loading user data, controlling passwords, scheduling backups, etc.) for the purpose of ensuring availability and functionality of district supported software.
  • Participates in meetings, workshops and/or trainings for the purpose of collaborating, conveying and/or gathering information required to perform job functions.
  • Prepares documents and correspondence (e.g. instructions, notices, reminders, memos, etc.) for the purpose of documenting activities, providing written reference, and/or conveying information.
  • Responds to inquires from assigned departments and schools regarding district supported software (e.g. MS Office, SASI, Follett, business systems, district website, etc.) for the purpose of resolving problems, providing information and/or referring to appropriate personnel.
  • Supports assigned projects and programs (e.g. spam filtering, web security, computer lab setup, data integrity, updating website graphics, etc.) for the purpose of ensuring security and functionality of district supported software and providing suitable, welcoming website visuals.
  • Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.


Requirements:

  • age 16+
  • Must have Associates Degree or 60 quarter hours/48 semester hours or successful completionof courses in English, mathematics through geometry and algebra, chemistry, physical science,computer entry and retrieval, health and social studies or have passed para pro praxis exam.
  • Job related experience is required
     


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