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Online Helpdesk Jobs (NOW HIRING)

CoSMO

Online Tutor

Manhattan, NY · On-site

$20/hr

Recruiting Lead @ Cosmo 1:1! Teach online at Cosmo 1:1! Join Cosmo 1:1 (formerly ClassUp), the ... help them grow. It is important for our teachers to be reliable role models for our students who ...

Hy-Vee, Inc.

Aisles Online Shopper

Rochester, MN · On-site

$13.50 - $16.80/hr

We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...

Hy-Vee, Inc.

Aisles Online Shopper

Brookings, SD · On-site

We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...

HyVee

Aisles Online Shopper

Norfolk, NE

We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...

HyVee

Aisles Online Shopper

Omaha, NE · On-site

We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...

HyVee

Aisles Online Shopper

Spirit Lake, IA

We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...

HyVee

Aisles Online Shopper

Omaha, NE

We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...

HyVee

Aisles Online Shopper

Fremont, NE

We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...

Hy-Vee, Inc.

Aisles Online Shopper

Fremont, NE · On-site

We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...

Hy-Vee, Inc.

Aisles Online Shopper

Norfolk, NE · On-site

We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...

Hy-Vee, Inc.

Aisles Online Shopper

Council Bluffs, IA · On-site

We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...

HyVee

Aisles Online Shopper

Ashwaubenon, WI

We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...

Hy-Vee, Inc.

Aisles Online Shopper

Saint Joseph, MO · On-site

We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...

HyVee

Aisles Online Shopper

Saint Joseph, MO

We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...

HyVee

Aisles Online Shopper

Council Bluffs, IA

We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...

HyVee

Aisles Online Shopper

Watertown, SD · On-site

We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...

3 Squared Technology

Helpdesk Technician

Montgomery, AL · On-site

$15.50 - $21/hr

Online Vehicle Interactive Management System (OLVIMS) * Air Force Way (AFWay) * Air Force Portal Essential duties and responsibilities include, but are not limited to: * Provide help desk support for ...

HyVee

Aisles Online Shopper

Shakopee, MN

$13.50 - $16.80/hr

We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Aisles Online ...

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Online Helpdesk information

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How much do online helpdesk jobs pay per hour?

As of May 28, 2026, the average hourly pay for online helpdesk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is an Online Helpdesk job?

An Online Helpdesk job involves providing technical or customer support remotely via chat, email, or phone. Responsibilities typically include troubleshooting issues, assisting users with software or system problems, and guiding them through solutions. Helpdesk agents may also document inquiries, escalate complex problems, and ensure a smooth user experience. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive in the Online Helpdesk position, and why are they important?

To thrive as an Online Helpdesk professional, you need strong problem-solving skills, technical troubleshooting abilities, and a solid understanding of computer systems, often supported by a relevant degree or IT certifications such as CompTIA A+ or ITIL. Familiarity with helpdesk ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service skills allow you to efficiently assist users and resolve issues. These skills are critical for quickly diagnosing problems, maintaining high user satisfaction, and supporting seamless business operations.

What does a typical day look like for someone working in an Online Helpdesk role?

A typical day for an Online Helpdesk professional involves responding to user inquiries via email, chat, or ticketing systems, diagnosing technical issues, and guiding users through solutions. You may also escalate more complex problems to higher-level IT staff or collaborate with other departments to resolve widespread issues. Regular tasks include documenting solutions, updating knowledge base articles, and following up to ensure user satisfaction. This role often requires prioritizing incoming requests and managing time effectively in a fast-paced, team-oriented environment.
More about Online Helpdesk jobs
What cities are hiring for Online Helpdesk jobs? Cities with the most Online Helpdesk job openings:
What are the most commonly searched types of Helpdesk jobs? The most popular types of Helpdesk jobs are:
What states have the most Online Helpdesk jobs? States with the most job openings for Online Helpdesk jobs include:
What job categories do people searching Online Helpdesk jobs look for? The top searched job categories for Online Helpdesk jobs are:
Online Helpdesk jobs near you
Infographic showing various Online Helpdesk job openings in the United States as of May 2026, with employment types broken down into 2% Locum Tenens, and 98% Full Time. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Online Tutor

CoSMO

Manhattan, NY • On-site

$20/hr

Part-time

This job post has expired today. Applications are no longer accepted.

Job description

Recruiting Lead @ Cosmo 1:1! Teach online at Cosmo 1:1! Join Cosmo 1:1 (formerly ClassUp), the premiere online learning platform that connects K‐12 students in the US, Canada, and across Asia with tutors from the top US and Canadian universities and colleges for personalized lessons.

As a tutor for Cosmo 1:1, you will have a flexible and consistent schedule that you set. We teach math, ELA, and SAT classes and have Cosmo‐provided learning plans for our tutors to use. This is the perfect opportunity for experienced educators to connect with students in an after‐school setting.

You will meet with your students at a set time each week for a 50‐minute 1‐on‐1 lesson. As a Cosmo 1:1 tutor you will build a welcoming and fun learning environment for your student as you help them grow. It is important for our teachers to be reliable role models for our students who come to class well prepared, on time, and with a passionate and kind demeanor.

The base rate for this position is $20 CAD plus additional incentives and bonuses. Responsibilities & Qualifications Provide personalized 1‐on‐1 instruction for your students Update your availability in the Cosmo App in a timely manner Prepare appropriate lesson materials for the student's age and ability Submit Class Feedback after each lesson Communicate with parents and students in a professional manner Attend all classes on time and in a professional setting Communicate with Cosmo staff Bachelor's Degree 3 years of experience teaching grades K‐12 in math, ELA, or SAT prep Experience with K‐12 ELA/Math standards Teaching license preferred but not required Fast and reliable internet connection and access to a Windows or Mac PC with a minimum CPU of 6000 Able to commit to a minimum of 6 months of teaching with Cosmo 1:1 Available between 6‐9 AM EST or 3‐10 PM EST on Monday through Friday or during the weekends Minimum of 20 hours of availability on a weekly basis Access to a private and quiet location Passion for helping students learn Currently located in the United States or Canada Approachable: They can build rapport and make students feel comfortable in an online classroom environment. Students feel comfortable approaching our teachers with questions and feel relaxed throughout class.

Patient: They take the time and effort to make sure students understand the complex subjects and materials at whatever speed the student requires. Adaptive: They tailor the lesson and environment to each individual student, their needs and learning capabilities. Considerate: They have the emotional intelligence to understand when a student is feeling discouraged and can then build up their confidence.

Enthusiastic: They are passionate about education and have a contagious energy that makes for a fun environment for students. Reliable: They come to class on time, prepared, and ready to tackle the student's needs. Seniority Level Entry level Employment Type Part‐time Job Function Education Industries Primary and Secondary Education, Education, and E‐Learning Providers #J-18808-Ljbffr

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