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Helpdesk Associate Jobs (NOW HIRING)

Linxup

Helpdesk Associate

Chesterfield, MO · On-site

$18.25 - $24.75/hr

The Helpdesk Associate serves as the face of the company and are responsible for ensuring the customer remains loyal to our brand. The Helpdesk Associate will provide Tier 1 support to our small and ...

Collabera

Helpdesk Associate Analyst

Albany, NY

$20.25 - $27.75/hr

Helpdesk Associate Analyst Duration: 9+ months (Possible Extensions) Location: Albany, NY - 12211 An entry level position requiring an IT Associates, Bachelor's degree or IT Certification or ...

FUN.com, Inc.

Temporary Helpdesk Associate (KY)

Elsmere, KY · On-site

$18.25 - $24.75/hr

Description Join our Help Desk crew and keep our galaxy (okay, our warehouse) running at lightspeed! As a guardian of the scan guns, you'll make sure every piece of equipment is ready for battle ...

Ole Mexican Foods Inc

Helpdesk Associate Tier 1

Norcross, GA · On-site

$18.75 - $25.25/hr

Work with vendors to help resolve technical issues * Lift, move IT equipment and rearrange work areas for employees * Create and maintain process documents * Basic networking skills such as ...

Vinfen

Help Desk Associate

Cambridge, MA

$19.23/hr

Mon-Fri, 9am-5pm, Rotating weekends Salary: $19.23 / hour As a Helpdesk Associate, you will work on the IT team to provide entry level help desk support directly to Vinfen end users and to critical ...

ALO

Help Desk Associate

Beverly Hills, CA

$35 - $40/hr

OVERVIEW The Corporate Helpdesk Associate provides technical support to office-based and remote employees across the organization. This role ensures that corporate workstations, applications ...

Ace Hardware

Helpful Associate

Great Falls, MT · On-site

$13.75 - $16/hr

General Summary The Helpful Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.

Deloitte

Junior Associate, Compliance HelpDesk

Memphis, TN · On-site

$18 - $24.25/hr

Work you'll do As a Junior Associate, Compliance HelpDesk, you will be responsible for: Respond to support requests using automated phone and chat tools. Concisely and efficiently document the ...

Deloitte

Junior Associate, Compliance HelpDesk

Hermitage, TN · On-site

$16.25 - $22/hr

Work you'll do As a Junior Associate, Compliance HelpDesk, you will be responsible for: Respond to support requests using automated phone and chat tools. Concisely and efficiently document the ...

Deloitte

Junior Associate, Compliance HelpDesk

Hartford, CT · On-site

$18.75 - $25.25/hr

Work you'll do As a Junior Associate, Compliance HelpDesk, you will be responsible for: Respond to support requests using automated phone and chat tools. Concisely and efficiently document the ...

Blain's Farm & Fleet

Holiday Help Associates

Woodstock, IL · On-site

$15 - $15.25/hr

Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more! * Internal recognition programs that support an engaged workplace * 401(K) with company match ...

MDW Associates

Helpdesk Manager

Virginia Beach, VA · On-site

$90K - $150K/yr

MDW Associate is seeking a Helpdesk Manager to support the Naval Special Warfare (NSW) Force's Defense Agencies Initiative (DAI) Enterprise Resource Planning (ERP) environment. The Helpdesk Manager ...

Torrid

Seasonal HR Recruiter

West Jefferson, OH · On-site

At Torrid, our IT Helpdesk Associate helps to resolve computer hardware, software, security-related issues and service requests for our store, HQ, and warehouse users. As a team we aim to quickly and ...

AMSYS Talent

Helpdesk Technician

Houston, TX · On-site

$18 - $24.50/hr

Help Desk Technician Position Summary We are seeking a dependable and customer-focused Help Desk ... Associate's or Bachelor's degree in IT or related field preferred * Equivalent work experience ...

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All JobsHelpdesk Associate Jobs

Helpdesk Associate information

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How much do helpdesk associate jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for helpdesk associate in the United States is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Helpdesk Associate vs Customer Support Specialist?

AspectHelpdesk AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications like CompTIA A+High school diploma; certifications like Customer Service Certification can be a plus
Work EnvironmentIT support centers, corporate offices, remoteCall centers, retail, online support platforms
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsRetail, e-commerce, service industries
Common Search & Comparison IntentHelpdesk Associate vs Customer Support Specialist

Helpdesk Associates primarily focus on technical support, troubleshooting hardware and software issues within IT environments. Customer Support Specialists handle a broader range of customer inquiries, including product information and service issues, often in retail or service sectors. While both roles require strong communication skills, Helpdesk Associates need technical knowledge, whereas Customer Support Specialists emphasize customer service skills.

What cities are hiring for Helpdesk Associate jobs? Cities with the most Helpdesk Associate job openings:
What are the most commonly searched types of Helpdesk jobs? The most popular types of Helpdesk jobs are:
What states have the most Helpdesk Associate jobs? States with the most job openings for Helpdesk Associate jobs include:
Helpdesk Associate jobs near you
Infographic showing various Helpdesk Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,648 per year, or $21.5 per hour.

Helpdesk Associate

Linxup

Chesterfield, MO • On-site

$18.25 - $24.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

ABOUT LINXUP, LLC
If you are looking for "the right opportunity" with a fast-growing company, with great people, doing great work, look no further. Linxup offers products and solutions that help thousands of field service fleets solve real business problems. If you're looking for an opportunity to help make a difference for small businesses, you're in the right place. Linxup helps businesses get more out of the vehicles, equipment, tools, and workers in the field through its robust, easy to use tracking and dash cam solutions. Linxup delivers class-leading reliability, flexibility, and live, US-based onboarding, support, and coaching to ensure customers get the most out of their investment. That's why more than 30,000 businesses trust Linxup to help them improve the safety, security, productivity, and efficiency of every vehicle, asset, tool, and worker in the field. Founded in 2004 and based in St. Louis, MO, Linxup serves customers in a wide range of industries, including field service, construction, trucking, transportation, and other enterprises that rely on mobile workers and equipment to get the job done.
ABOUT THE POSITION
This role is a specialized form of helpdesk support in which service and technical skills are used to focus on what is best for the customer. The Helpdesk Associate serves as the face of the company and are responsible for ensuring the customer remains loyal to our brand. The Helpdesk Associate will provide Tier 1 support to our small and midsize business customers by answering general inquiries with a focus on troubleshooting all Linxup devices to ensure minimal gaps in coverage. These inbound inquiries can be in the form of telephone calls, chats, emails, or cases. All interactions should be documented for business use.
This position has the flexibility to work remotely and may be required to do so due to business needs. Scheduled hours for this role are Monday - Friday. The Helpdesk Associate is required to have a private workspace in their home to ensure productivity and customer information is secure. They will also be responsible for maintaining their internet connection at a level that does not impact their productivity. This includes but is not limited to: Voice over IP (VoIP) phone systems, internal systems, and video conferencing.
ESSENTIAL FUNCTIONS - RESPONSIBILITIES:
  • Communicate effectively with customers via phone, chat, and email
  • Answer all contacts with a warm and courteous greeting to ensure customer service satisfaction
  • Clarify customer requirements; probe for and confirm understanding of requirements or problem and provide first contact resolutions
  • Confirm customer understanding of the solution and provide additional customer education to prevent call backs on the same issue
  • De-escalate calls by utilizing active listening and positive positioning statements to ensure positive resolution for both the customer and the company
  • Provide superior technical support on all Linxup branded products and build successful long-term relationships with both internal and external customers
  • Save customers that are looking to end their relationship with Linxup
  • Look for ways we can increase revenue on accounts by educating customers on new or existing products we offer
  • Other duties as assigned

QUALIFICATIONS
  • 1+ years of experience in a helpdesk contact center or support role
  • Technical troubleshooting experience in GPS or comparable industry preferred
  • Sales or cross-selling experience
  • Salesforce knowledge
  • Retention experience
  • Excellent written and verbal communication skills required
  • Exceptional customer service skills
  • Strong technical aptitude and/or background in triaging technical issues
  • Ability to learn fast in a non-traditional training environment
  • Organized with proficient attention to detail
  • Must possess a strong work ethic, with the ability to adapt to changes quickly and think conceptually
  • Positive attitude with an ability to flex their approach to meet the individual needs of the customer while still maintaining a positive business relationship
  • Ability to type well and at a fast pace
  • Flexibility on schedules

WORK ENVIRONMENT
  • Monday through Friday
  • Fast-paced environment with opportunities for growth and reward
  • Company promotes work/life balance to achieve maximum performance professionally and personally

COMPENSATION AND BENEFITS
  • We value hard work and on-the-job-excellence and offer competitive compensation and benefits packages:
  • Position offers a Base Salary
  • Medical, Dental, Vision, Life and 401(k) benefits are offered
  • Paid Time Off (PTO)

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