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Helpdesk Associate Jobs in California (NOW HIRING)

GSI Environmental Inc.

Helpdesk Technician

Irvine, CA · On-site

$60K - $73K/yr

Position Overview We are seeking a Help Desk Technician to serve as the dedicated on-site IT ... Modern Desktop Administrator Associate, or similar (plus) Work Schedule & Environment * On-site ...

GSI Environmental Inc.

Helpdesk Technician

Irvine, CA · On-site

$21.25 - $28.75/hr

Position Overview We are seeking a Help Desk Technician to serve as the dedicated on-site IT ... Modern Desktop Administrator Associate, or similar (plus) Work Schedule & Environment * On-site ...

Sdtek

Helpdesk Technician

Escondido, CA · On-site

$21 - $28.25/hr

We have an exciting opportunity for a Helpdesk Technician to join our team and be apart of a fun ... Minimum Associates Degree and/or 2-3 years of experience in an enterprise level technical support ...

SDTEK

Helpdesk Technician

Escondido, CA · On-site

$21 - $28.25/hr

... Associates Degree and/or 2-3 years of experience in an enterprise level technical support role ... help resolve IT-related issues and provides solutions in a timely manner Candidates must be ...

Northwoodspace

Helpdesk Specialist

Torrance, CA · On-site

Basic Qualifications: * 3+ years of professional experience in an IT support or help desk ... Associate (MD-102) certifications. * Experience with Identity and Access Management (IAM) platforms ...

Express & Bonobos

Sales Associate

Carlsbad, CA

$16.50 - $23.10/hr

Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Express & Bonobos

Sales Associate

San Ysidro, CA

$17.25 - $23.10/hr

Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Express

Sales Associate

Downey, CA · On-site

$16.50 - $23.10/hr

... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...

Express & Bonobos

Sales Associate

San Ysidro, CA

$17.25 - $23.10/hr

Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Express

Sales Associate

Santa Ana, CA

$16.50 - $23.40/hr

... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...

Express

Sales Associate

Torrance, CA · On-site

$16.50 - $23.10/hr

Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Express

Sales Associate

San Diego, CA · On-site

$17.25 - $23.10/hr

Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Express & Bonobos

Sales Associate

Ontario, CA

$16.50 - $22.10/hr

Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Express & Bonobos

Sales Associate

Glendale, CA

$16.50 - $23.10/hr

Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

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All JobsHelpdesk Associate JobsHelpdesk Associate Jobs in California

Helpdesk Associate information

See California salary details

$14

$21

$32

How much do helpdesk associate jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for helpdesk associate in California is $21.18, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.70 per hour, depending on experience, location, and employer.

What is the difference between Helpdesk Associate vs Customer Support Specialist?

AspectHelpdesk AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications like CompTIA A+High school diploma; certifications like Customer Service Certification can be a plus
Work EnvironmentIT support centers, corporate offices, remoteCall centers, retail, online support platforms
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsRetail, e-commerce, service industries
Common Search & Comparison IntentHelpdesk Associate vs Customer Support Specialist

Helpdesk Associates primarily focus on technical support, troubleshooting hardware and software issues within IT environments. Customer Support Specialists handle a broader range of customer inquiries, including product information and service issues, often in retail or service sectors. While both roles require strong communication skills, Helpdesk Associates need technical knowledge, whereas Customer Support Specialists emphasize customer service skills.

What are the most commonly searched types of Helpdesk jobs in California?

The most popular types of Helpdesk jobs in California are:

What cities in California are hiring for Helpdesk Associate jobs?

Cities in California with the most Helpdesk Associate job openings:

Helpdesk Associate jobs near you
Infographic showing various Helpdesk Associate job openings in California as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,063 per year, or $21.2 per hour.

Helpdesk Technician

Irvine, CA • On-site

GSI Environmental Inc.
See more jobs at GSI Environmental Inc.external

$60K - $73K/yr

Other

Re-posted 13 days ago

Job description

About Us
GSI is a privately held, employee-owned company offering superior compensation, benefits, and professional development. GSI is highly respected nationally and internationally for the quality of its professional environmental services and the technically advanced projects it has completed over its 39 years of operation.
GSI employs cross-disciplinary teams of environmental engineers and scientists, including toxicologists, geologists, hydrogeologists, ecologists, chemists, oceanographers, and data scientists with seamless collaboration over both technical disciplines and offices. Headquartered in Houston, Texas, GSI operates offices in Texas (Austin and Houston), California (Irvine, the San Francisco Bay Area, and Folsom), Washington (Olympia), Montana (Missoula and Helena), Colorado (Lakewood), North Carolina (Raleigh), and New York (Syracuse). Our talented staff of environmental professionals perform projects nationwide and internationally.
Position Overview
We are seeking a Help Desk Technician to serve as the dedicated on-site IT support for our Irvine, California office and as the primary IT point of contact for our West Coast employees and offices. While you will work closely with and be supported by the broader IT team headquartered in Houston, this role requires a high degree of independence, professionalism, and ownership of day-to-day IT needs locally.
Come join our team! To learn more, visit: https://www.gsienv.com/careers/
Key Responsibilities
  • Provide first-level technical support to users via in-person assistance, phone, email, or chat
  • Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, applications, and network connectivity
  • Log, track, and document all help desk requests using the company's ticketing system
  • Escalate unresolved issues to the appropriate internal teams or third-party vendors
  • Set up and configure hardware and software for new hires and assist with IT onboarding
  • Maintain and update IT asset inventory and software licensing records
  • Assist in maintaining user accounts, email, and access permissions
  • Support conference room technology, video conferencing tools, and AV equipment
  • Maintain technical documentation and user guides for common issues and solutions
  • Collaborate with the Houston IT team on system updates, cybersecurity practices, and organization-wide IT projects.

  • Associate degree in Information Technology, Computer Science, or a related field (or equivalent experience)
  • Proficiency with Windows OS, Microsoft 365, and common business applications
  • Familiarity with networking fundamentals (DNS, DHCP, VPN, etc.)
  • Strong problem-solving skills and the ability to clearly explain technical issues to non-technical users
  • Excellent customer service and communication skills
  • Ability to prioritize tasks and manage time effectively in a fast-paced environment
  • Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar (plus)

Work Schedule & Environment
  • On-site presence required 5 days a week in the Irvine office
  • Standard office environment with occasional lifting of equipment (up to 25 lbs)
  • May require occasional after-hours or weekend support during upgrades or outages
  • Routine collaboration with the Houston-based IT team and remote support to West Coast teams/offices

*Exact salary will depend on level of education and relevant experience.

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