At Torrid, our IT Helpdesk Associate helps to resolve computer hardware, software, security-related issues and service requests for our store, HQ, and warehouse users. As a team we aim to quickly and ...
At Torrid, our IT Helpdesk Associate helps to resolve computer hardware, software, security-related issues and service requests for our store, HQ, and warehouse users. As a team we aim to quickly and ...
Description At Torrid, our IT Helpdesk Associate helps to resolve computer hardware, software, security-related issues and service requests for our store, HQ, and warehouse users. As a team we aim to ...
Description At Torrid, our IT Helpdesk Associate helps to resolve computer hardware, software, security-related issues and service requests for our store, HQ, and warehouse users. As a team we aim to ...
At Torrid, our IT Helpdesk Associate helps to resolve computer hardware, software, security-related issues and service requests for our store, HQ, and warehouse users. As a team we aim to quickly and ...
At Torrid, our IT Helpdesk Associate helps to resolve computer hardware, software, security-related issues and service requests for our store, HQ, and warehouse users. As a team we aim to quickly and ...
At Torrid, our IT Helpdesk Associate helps to resolve computer hardware, software, security-related issues and service requests for our store, HQ, and warehouse users. As a team we aim to quickly and ...
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At Torrid, our IT Helpdesk Associate helps to resolve computer hardware, software, security-related issues and service requests for our store, HQ, and warehouse users. As a team we aim to quickly and ...
The Associate Manager supports the store manager in managing store operations, recruiting ... Provide feedback to help support the creation of clear action plans that optimize results. * Manage ...
The Associate Manager supports the store manager in managing store operations, recruiting ... Provide feedback to help support the creation of clear action plans that optimize results. * Manage ...
Ensure all store associates have clarity on goals and action plans ... Provide feedback to help support the creation of clear action plans that optimize results. Manage ...
Ensure all store associates have clarity on goals and action plans ... Provide feedback to help support the creation of clear action plans that optimize results. Manage ...
Associate Manager
Columbus, OH · On-site
The Associate Manager supports the store manager in managing store operations, recruiting ... Provide feedback to help support the creation of clear action plans that optimize results. * Manage ...
Associate Manager
Columbus, OH · On-site
The Associate Manager supports the store manager in managing store operations, recruiting ... Provide feedback to help support the creation of clear action plans that optimize results. * Manage ...
Sales Associate
$13.50 - $18.25/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
$13.50 - $18.25/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
$13.25 - $17.75/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Sales Associate
$13.25 - $17.75/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Sales Associate
Columbus, OH · On-site
$13.25 - $17.75/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Sales Associate
Columbus, OH · On-site
$13.25 - $17.75/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Sales Associate
$13.50 - $18.25/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
$13.50 - $18.25/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
$13.50 - $18.25/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Sales Associate
$13.50 - $18.25/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Sales Associate
Columbus, OH · On-site
$13.50 - $18.25/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
Columbus, OH · On-site
$13.50 - $18.25/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
Columbus, OH · On-site
$13.25 - $18/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
Columbus, OH · On-site
$13.25 - $18/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
Sunbury, OH · On-site
$13 - $17.50/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Sales Associate
Sunbury, OH · On-site
$13 - $17.50/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Sales Associate
$13 - $17.50/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Sales Associate
$13 - $17.50/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Sales Associate
Columbus, OH · On-site
$13.25 - $17.75/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Sales Associate
Columbus, OH · On-site
$13.25 - $17.75/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Sales Associate
Columbus, OH · On-site
$13.50 - $18.25/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
Columbus, OH · On-site
$13.50 - $18.25/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
Columbus, OH · On-site
$13.25 - $17.75/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
Columbus, OH · On-site
$13.25 - $17.75/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
Columbus, OH · On-site
$16.50 - $23.40/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
Columbus, OH · On-site
$16.50 - $23.40/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Helpdesk Associate information
See Columbus, OH salary details
$13.93 - $15.58
12% of jobs
$17.02 is the 25th percentile. Wages below this are outliers.
$15.58 - $17.22
15% of jobs
The median wage is $18.83 / hr.
$17.22 - $18.87
24% of jobs
$18.87 - $20.52
13% of jobs
$20.52 - $22.16
9% of jobs
$22.46 is the 75th percentile. Wages above this are outliers.
$22.16 - $23.81
16% of jobs
$23.81 - $25.46
5% of jobs
$25.46 - $27.10
2% of jobs
$27.10 - $28.75
3% of jobs
$28.75 - $30.39
0% of jobs
$30.39 - $32.04
1% of jobs
$13
$20
$32
How much do helpdesk associate jobs pay per hour?
As of May 28, 2026, the average hourly pay for helpdesk associate in Columbus, OH is $20.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.22 per hour, depending on experience, location, and employer.
What is the difference between Helpdesk Associate vs Customer Support Specialist?
| Aspect | Helpdesk Associate | Customer Support Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may prefer certifications like CompTIA A+ | High school diploma; certifications like Customer Service Certification can be a plus |
| Work Environment | IT support centers, corporate offices, remote | Call centers, retail, online support platforms |
| Employer & Industry Usage | IT companies, tech support firms, corporate IT departments | Retail, e-commerce, service industries |
| Common Search & Comparison Intent | Helpdesk Associate vs Customer Support Specialist |
Helpdesk Associates primarily focus on technical support, troubleshooting hardware and software issues within IT environments. Customer Support Specialists handle a broader range of customer inquiries, including product information and service issues, often in retail or service sectors. While both roles require strong communication skills, Helpdesk Associates need technical knowledge, whereas Customer Support Specialists emphasize customer service skills.
What are the most commonly searched types of Helpdesk jobs in Columbus, OH? The most popular types of Helpdesk jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Helpdesk Associate jobs? Cities near Columbus, OH with the most Helpdesk Associate job openings:
Torrid rating
5.4
Based on 167 frontline employees who took The Breakroom Quiz
74th of 102 rated fashion retailers
Job description
At Torrid, our IT Helpdesk Associate helps to resolve computer hardware, software, security-related issues and service requests for our store, HQ, and warehouse users. As a team we aim to quickly and completely resolve issues that start and end with a fantastic customer experience. You’ll work closely with other IT teams to escalate issues and problems outside your scope of knowledge and/or expertise.
As part of the HR Team, the Seasonal Recruiter will manage the day-to-day recruitment and hiring initiatives, interviewing, screening, placement and retention. The position will focus on our distribution staffing needs and support other areas in HR depending on business needs.
Start date: ASAP
Length of Assignment: 3 months with potential to extend
Location: West Jefferson, OH
Please note: This will be a W-2 In-house contract role
Length of Assignment: 3 months with potential to extend
Location: West Jefferson, OH
Please note: This will be a W-2 In-house contract role
WHAT YOU'LL DO:
- Prepare recruitment materials and post jobs to appropriate job board and connect with the community leaders.
- Onboard/Orientations with new employees in order to become fully integrated.
- Monitor and document recruiting reports and apply HR recruiting practices.
- Ensure all background screens are complete.
- Work hand and hand with multiple departments/associates.
WHAT YOU'LL NEED:
- High School (GED) or equivalent experience.
- Strong decision-making skills
- Excellent oral and written communications skills.
- Computer skills, excel and ATS
- Ability to multi-task in a fast paced setting, managing multiple priorities and effectively work in a team environment.
PHYSICAL REQUIREMENTS: (with or without reasonable accommodation)
- Regularly required to sit, stand, bend and lift/move up to 10 pounds. May lift/move up to 30 pounds occasionally.
We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status. If you are unable or limited in your ability to use or access www.torridcareers.com you can request reasonable accommodations by sending an email to accommodations@torrid.com. Only messages left for this purpose will be returned. Our company participates in E-Verify. If the links below do not work, please copy and paste the following URLs in a new browser window:
E-Verify Poster: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
Eligibility to Work Poster (English): https://www.e-verify.gov/sites/default/files/IER_RightToWorkPoster.pdf
Eligibility to Work Poster (Spanish): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf
California Privacy Rights Act (CPRA): https://careers.jobvite.com/torrid/2023-CPRA-Applicant-Notice.pdf
EEO Poster: https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Eligibility to Work Poster (English): https://www.e-verify.gov/sites/default/files/IER_RightToWorkPoster.pdf
Eligibility to Work Poster (Spanish): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf
California Privacy Rights Act (CPRA): https://careers.jobvite.com/torrid/2023-CPRA-Applicant-Notice.pdf
EEO Poster: https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
About Torrid
Sourced by ZipRecruiter
Industry
Retail
Company size
5,001 - 10,000 Employees
Headquarters location
Rowland Heights, CA, US
Year founded
2001