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Entry Level Helpdesk Jobs in Columbus, OH (NOW HIRING)

Allstate Exteriors

Entry Level Sales

London, OH · On-site

$75K - $250K/yr

Entry Level Sales Position (Entry Level Sales, Year 1 Earn Up To $75k With An Opportunity To Become ... No problem! We provide thorough training and continuous support to help you succeed and grow.

Allstate Exteriors

Entry Level Sales

London, OH

$250K/yr

Entry Level Sales Position (Entry Level Sales, Year 1 Earn Up To $75k With An Opportunity To Become ... No problem! We provide thorough training and continuous support to help you succeed and grow.

All American Roof Pros

Entry Level Sales

Blacklick, OH · On-site

$52K - $120K/hr

All American Roof Pros - Entry Level Sales Rep Industry: Roofing Job Type: Full-Time Salary Range ... This role is centered on helping homeowners understand their options for roofing, siding, windows ...

Carvana

Entry-Level Auto Technician

Heath, OH · On-site

... to help us get our low-mileage, late-model cars ready for our customers: * Entry-Level Auto ... Technician (min 6 months professional experience): perform light maintenance, fluid checks, and/or ...

Carvana

Entry-Level Auto Technician

Newark, OH

... to help us get our low-mileage, late-model cars ready for our customers: * Entry-Level Auto ... Technician (min 6 months professional experience): perform light maintenance, fluid checks, and/or ...

Carvana

Entry-Level Auto Technician

Heath, OH

... to help us get our low-mileage, late-model cars ready for our customers: * Entry-Level Auto ... Technician (min 6 months professional experience): perform light maintenance, fluid checks, and/or ...

Carvana

Entry-Level Auto Technician

Newark, OH · On-site

... to help us get our low-mileage, late-model cars ready for our customers: * Entry-Level Auto ... Technician (min 6 months professional experience): perform light maintenance, fluid checks, and/or ...

Carvana

Entry-Level Auto Technician

Columbus, OH

... to help us get our low-mileage, late-model cars ready for our customers: * Entry-Level Auto ... Technician (min 6 months professional experience): perform light maintenance, fluid checks, and/or ...

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Entry Level Helpdesk information

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How much do entry level helpdesk jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level helpdesk in Columbus, OH is $22.36, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $25.10 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Helpdesk Technician, and why are they important?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What are some common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What are entry level helpdesk jobs?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are the most commonly searched types of Helpdesk jobs in Columbus, OH? The most popular types of Helpdesk jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Entry Level Helpdesk jobs? Cities near Columbus, OH with the most Entry Level Helpdesk job openings:
Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Columbus, OH as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 3% Full Time, 83% Part Time, and 12% Contract. Highlights an 23% Physical, 76% Hybrid, and 1% Remote job distribution, with an average salary of $46,512 per year, or $22.4 per hour.
Shop Utility Technician (Entry Level Helper)

Shop Utility Technician (Entry Level Helper)

PERMA-PIPE

Hebron, OH • On-site

$18.45/hr

Full-time

Posted 17 days ago

Job description

Perma-Pipe in Hebron, OH is looking for Shop Utility Technicians (Entry Level Helper)
The Shop Utility Technician (Entry Level Helper) supports our fabrication and production operations. This is an entry-level, hands-on role designed for individuals who are dependable, safety-focused, and eager to work in an industrial manufacturing environment. Candidates must be authorized to work in the United States.
This position supports skilled trades such as welding and fabrication by assisting with material handling, basic production tasks, and maintaining clean, organized work areas to ensure safe and efficient operations.
The role is situated in Hebron, OH and is not a remote or hybrid position.
Perma-Pipe International Holdings, Inc is a dynamic, global supplier of pipe coating solutions and factory pre-insulated piping systems serving the oil & gas, district heating and cooling, and industrial markets. With a strong focus on quality, safety, and innovation.
Essential Job Functions
Production & Shop Support
  • Assist welders, fabricators, and machine operators with daily shop activities.
  • Support basic fabrication tasks including measuring, cutting, grinding, and deburring materials.
  • Read and follow work orders and basic blueprints to support production accuracy.

Material Handling & Logistics
  • Transport raw materials and finished products throughout the facility.
  • Use hand tools and material handling equipment safely and effectively.
  • Assist with staging and organizing materials to support workflow.

Housekeeping & Organization
  • Perform general housekeeping duties including cleaning work areas and removing scrap.
  • Maintain organized workspaces and ensure tools and materials are properly stored.

Equipment Use & Safety
  • Safely operate hand tools and power tools in accordance with company standards.
  • Observe equipment operation and report any malfunctions or safety concerns.
  • Follow all company safety policies and maintain a clean, hazard-free environment.

Qualifications & Skills
  • High school diploma or GED required.
  • Prior experience in manufacturing, fabrication, or industrial environments is a plus (not required).
  • Basic math skills, including measurement and conversions.
  • Ability to read and interpret basic blueprints or production instructions.
  • Familiarity with hand tools and measuring devices preferred.
  • Strong attention to detail and commitment to safety and quality.
  • Reliable, punctual, and able to work effectively in a team environment.
  • Willingness to learn and take direction in a fast-paced setting.
  • Must be legally authorized to work in the United States.

Work Environment
  • Industrial manufacturing and fabrication setting.
  • Exposure to noise, welding operations, heavy equipment, and varying temperatures.
  • Frequent interaction with production floor activities.
  • Required use of PPE including safety glasses, gloves, steel-toed boots, and hearing protection.
  • Occasional overtime or extended hours based on production needs.

Physical Requirements
  • Ability to stand and walk for extended periods.
  • Ability to move throughout shop, yard, and facility areas.
  • Occasional bending, climbing, and reaching.
  • Ability to lift or move equipment and tools up to 25 lbs.

Why Perma-Pipe
  • Stable, well-established manufacturing organization.
  • Strong focus on safety, quality, and continuous improvement.
  • Opportunity to influence weld quality and shop performance daily.
  • Collaborative, team-driven environment.

PERMA-PIPE International Holdings, Inc. (NASDAQ: PPIH) is a global leader in engineered piping solutions, specializing in insulation systems, containment, anti-corrosion coatings, custom fabrication, leak detection, engineering support, field service, and logistics. For decades, our expertise has set industry benchmarks, backed by ISO 9001, ISO 1401, and ISO 45001 certifications.
With eleven production facilities worldwide-including the U.S., Canada, UAE, Saudi Arabia, Egypt, Qatar, and India-we deliver localized service with global reach, scaling efficiently to meet complex project needs of any size or location.
PERMA-PIPE is an Equal Opportunity Employer (EEO), providing fair employment without regard to race, color, religion, gender, national origin, age, disability, veteran status, or genetic information.

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