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Entry Level Helpdesk Jobs in Colorado (NOW HIRING)

Actalent

Entry Level Recruiter

Denver, CO · On-site

$195K/yr

We're looking for a highly motivated Entry-Level Recruiter | Sales Trainees to join our team and help us advance the careers of skilled professionals doing impactful work. Building trusted ...

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All JobsHelpdesk JobsEntry Level Helpdesk JobsEntry Level Helpdesk Jobs in Colorado

Entry Level Helpdesk information

See Colorado salary details

$13

$24

$35

How much do entry level helpdesk jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for entry level helpdesk in Colorado is $24.34, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $27.31 per hour, depending on experience, location, and employer.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are the most commonly searched types of Helpdesk jobs in Colorado?

The most popular types of Helpdesk jobs in Colorado are:

What cities in Colorado are hiring for Entry Level Helpdesk jobs?

Cities in Colorado with the most Entry Level Helpdesk job openings:

Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Colorado as of August 2026, with employment types broken down into 85% Full Time, 9% Part Time, 1% Temporary, and 5% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $50,635 per year, or $24.3 per hour.

Entry-Level Plumbing Apprentice

Canyon Plumbing & Heating

Boulder, CO • On-site

$17 - $25/hr

Other

Medical, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Job Description
Job Description
Canyon Plumbing & Heating is currently hiring for an Entry-Level Plumbing Apprentice to support the team to install, service, repair, and perform maintenance on plumbing systems in the Boulder, CO area. This entry-level helper position earns $17 - $25/hour. We are local industry leaders in this essential trade and believe that hard work can also be fun!The role will provide shop and warehouse functions and will be working on van inventory, supply ordering, and managing parts in our warehouse in addition to supporting plumbers in the field; the role will also support both our new construction plumbers and our service plumbers. The person will need to be willing to learn and be driven to build a career in plumbing.In addition to great pay and our exceptional culture, we offer our entry-level helpers the following benefits and perks:Paid health insurancePaid time off (PTO)So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!OUR IDEAL ENTRY-LEVEL APPRENTICERespectful - be kind, positive, and helpfulCareer-minded - looking for more than a jobSelf-motivated - sees what needs to be done and does itTeam player - get along well with others and have a true understanding of teamworkPride in your work - real desire to do quality work and ensure customer satisfactionIf these ideal entry-level helper traits describe you, please continue reading!ABOUT CANYON PLUMBING & HEATINGCanyon Plumbing & Heating has been a reputable home services company serving the Colorado community for over 20 years. In 2019, our new owner stepped in with the desire to build upon that positive reputation. Knowing that adaptability and fluidity is key to our continued success, he incorporated a business structure to ensure long-term growth and professional advancement for the entire company.Both personally and professionally, we encourage our team to embrace our growth-oriented goals. Their dedication to our vision is rewarded through competitive pay, exceptional benefits, a family-oriented company culture, and unlimited advancement opportunities.ENTRY-LEVEL PLUMBING APPRENTICE REQUIREMENTS6+ months of related experience (preferably 1 year)Mechanically inclinedPhysical ability to perform the requirements of the positionIf you are excited about this entry-level helper opportunity, don't delay. Apply today to kickstart your career!Location: 80301
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