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Entry Level Helpdesk Jobs in Colorado (NOW HIRING)

Helpdesk Analyst

Denver, CO ยท On-site

$59K - $61K/yr

Position Summary: Entry level technical support responsibility around Point of Sale (POS ... Helpdesk Analyst Who are we : SSA Group works with zoos, aquariums, museums, and other cultural ...

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Entry Level Helpdesk information

See Colorado salary details

$13

$24

$35

How much do entry level helpdesk jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for entry level helpdesk in Colorado is $24.34, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $27.31 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What are the key skills and qualifications needed to thrive as an Entry Level Helpdesk Technician, and why are they important?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are entry level helpdesk jobs?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.
What are the most commonly searched types of Helpdesk jobs in Colorado? The most popular types of Helpdesk jobs in Colorado are:
What cities in Colorado are hiring for Entry Level Helpdesk jobs? Cities in Colorado with the most Entry Level Helpdesk job openings:
Entry Level Sales Representative

Entry Level Sales Representative

Rustman Agency

Aspen, CO โ€ข On-site, Remote

Full-time

Posted 12 days ago


Job description

Entry-Level Sales Representative
Remote | 100% Commission | No Experience Needed
About Us
The Rustman Agency is a fast-growing life insurance brokerage committed to helping families secure their financial futures. We offer life, final expense, and mortgage protection coverage, all while supporting our agents with mentorship, flexibility, and real opportunities to grow.
Position Overview
We are seeking motivated and coachable individuals to join our team as Entry-Level Sales Representatives. This is a remote, commission-only role-perfect for self-starters who are ready to learn, serve, and earn. No prior experience in insurance or sales is required; we'll provide all the training you need to succeed.
Key Responsibilities
  • Connect with potential clients through warm leads
  • Educate families on insurance options based on their needs
  • Conduct virtual consultations and guide clients through the application process
  • Maintain communication and follow-up with clients and prospects
  • Use CRM tools to manage activity and track progress
  • Participate in ongoing training and team meetings
What We Offer
  • 100% Commission - Your effort = your earnings (no cap!)
  • Fully Remote - Work from home, set your own hours
  • Full Training Provided - No experience needed
  • Career Growth - Clear path to leadership and higher commission levels
  • Team Culture - Supportive and collaborative environment
Qualifications
  • Strong communication skills
  • Positive attitude and willingness to learn
  • Self-motivated with a strong work ethic
  • Basic computer skills and comfort with virtual tools
  • Must be willing to obtain a Life & Health Insurance License (within 30 days of onboarding)

Start your sales career with purpose and potential.
Apply today to become an Entry-Level Sales Representative at The Rustman Agency.
Department Sales Department Locations CO, Aspen Remote status Fully Remote