ZipRecruiter

Log In

1

Helpdesk Jobs (NOW HIRING)

EWF

Helpdesk

Artesia, NM

$18.89/hr

Helpdesk / Front Desk SupportLocation: Artesia, New MexicoJob Type: Full-Time (7 Days a Week Coverage Multiple Positions Available)Job Summary:We are seeking three reliable and customer-focused ...

Internet Brands

Helpdesk Supervisor

El Segundo, CA · On-site

Helpdesk Supervisor IB HQ, El Segundo The Helpdesk Supervisor will oversee the daily operations of the Helpdesk team supporting IB's offices. This role combines hands-on technical expertise, team ...

Trilogy Inc

Helpdesk Analyst

Chicago, IL

$24.38 - $28.04/hr

The Help Desk Analyst will have opportunities to develop systems administration skills in Microsoft systems as well as Qualifacts Care logic EHR. Responsibilities * Interpret, analyze, diagnose ...

Acusensus United States

Helpdesk Support

East Hartford, CT · Remote

$19.75 - $26.50/hr

Provide day-to-day Help Desk services and escalate unresolved issues to the appropriate point of contact. * Monitor alarms and system performance indicators across deployed assets. * Deliver remote ...

Doyon Limited

Helpdesk Manager

Washington, DC · On-site

The Helpdesk Manager position is responsible for delivering our IT managed services to a client account with the support of a cross-functional team. Although technical capabilities are necessary ...

Addison Group

Helpdesk Technician

San Angelo, TX · Remote

$20 - $24/hr

Help Desk Technician Position Type: Contract Location: San Angelo, TX (100% Onsite) Pay Rate Range: $20.00 - $24.00/hour DOE Benefits: You are eligible for medical, dental, vision insurance benefits ...

Optima Tax Relief

Helpdesk Technician

Santa Ana, CA · On-site

$18/hr

POSITION SUMMARY The Helpdesk Technician for Optima Tax Relief, LLC (Optima) is located in the Santa Ana, California office and reports to the Director, Information Technology. Optima's Information ...

United Community Bank

Helpdesk Support

Columbia, SC · On-site

$38K - $57K/yr

We are seeking a full time Helpdesk support/ Network Admin as part of our technology team to work in our Ponte Vedra Beach, FL office or Mount Laurel NJ office. We are looking for a highly motivated ...

Addison Group

Helpdesk Technician

Oklahoma City, OK · On-site

$20 - $22/hr

Help Desk Technician Position Type: Contract Location: Oklahoma City, OK (100% Onsite) Pay Rate Range: $20.00 - $22.00/hour DOE Benefits: You are eligible for medical, dental, vision insurance ...

VESTA CORPORATION

Helpdesk Technician

Weatogue, CT · On-site

$65K - $70K/yr

AND MORE The Helpdesk Technician will provide reliable, hands-on IT support to corporate staff and property-level site teams. The ideal candidate brings 6-8 years of helpdesk/desktop support ...

New

chromalloy

Helpdesk Analyst

Tampa, FL

$19.25 - $26.50/hr

The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and software maintenance, training and consultation, and recommendations about future planning and development ...

LaGrange College

Helpdesk Technician

Lagrange, GA · On-site

$18.25 - $24.75/hr

Job Summary The Helpdesk Technician is a Tier-1 position and serves as the initial point of contact in delivering essential hardware and software support to faculty, staff, and students. This role ...

NTT DATA Services

Helpdesk Associate

Greenville, SC · On-site +1

$17.50 - $23.50/hr

We are currently seeking a Helpdesk Associate to join our team in Greenville, South Carolina (US-SC), United States (US). All candidates are required to be shift flexible. Night, weekend, and/or ...

Kodiak

Helpdesk Lead

Mountain View, CA

This is a unique opportunity to help further define the culture of IT at Kodiak AI. We are looking for someone who champions a "Shift Left" mentality--moving knowledge closer to the user through ...

Hays Electrical Services

Helpdesk Technician

Houston, TX · On-site

$17.25 - $23.25/hr

Log, track, prioritize, and manage support requests through the helpdesk ticketing system, ensuring accurate records, timely updates, and clear resolution notes. * Diagnose and resolve hardware ...

McCorvey Sheet Metal

Helpdesk Analyst

Houston, TX

$19.50 - $26.75/hr

Previous help desk and / or customer service desk experience preferred * Working experience related to computer systems, networking and operating systems Major Responsibilities and Duties: * Work ...

next page

Showing results 1-20

All JobsHelpdesk Jobs

Helpdesk information

See salary details

$12

$23

$33

How much do helpdesk jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for helpdesk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

More about Helpdesk jobs
What cities are hiring for Helpdesk jobs? Cities with the most Helpdesk job openings:
What are the most commonly searched types of Helpdesk jobs? The most popular types of Helpdesk jobs are:
What states have the most Helpdesk jobs? States with the most job openings for Helpdesk jobs include:
What job categories do people searching Helpdesk jobs look for? The top searched job categories for Helpdesk jobs are:
Helpdesk jobs near you
Infographic showing various Helpdesk job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Helpdesk

EWF

Artesia, NM

$18.89/hr

Other

Re-posted 5 days ago

Job description

Position Description: Job Title: Helpdesk / Front Desk SupportLocation: Artesia, New MexicoJob Type: Full-Time (7 Days a Week Coverage Multiple Positions Available)Job Summary:We are seeking three reliable and customer-focused Helpdesk / Front Desk Support staff to assist with daily operations in Artesia, NM. This role involves checking individuals in, managing and distributing keys, and providing general helpdesk support. Candidates must be dependable, organized, and comfortable interacting with people throughout the day.Key Responsibilities:Check individuals in and verify required informationIssue and manage facility or room keysMaintain accurate check-in/check-out recordsProvide basic helpdesk support and answer general questionsEnsure keys are properly tracked and returnedAssist with maintaining organized front desk operationsCommunicate clearly with team members and supervisorsSchedule:Full-time positionsCoverage required seven days per weekShifts may include evenings or weekends depending on schedule rotationQualifications:Strong customer service and communication skillsBasic computer and record-keeping abilitiesReliable and punctualAbility to work independently and as part of a teamProfessional and organized demeanorRequirements:Must be able to pass a background checkMust be able to pass a drug screeningMust be authorized to work in the United StatesPreferred (but not required):Previous helpdesk, front desk, hospitality, or customer service experienceHow to Apply:Interested candidates should submit their resume and contact information for consideration. $18.89 - $18.89 Hourly