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Helpdesk Jobs in Riverside, CA (NOW HIRING)

GSI Environmental Inc.

Helpdesk Technician

Irvine, CA

$21.25 - $28.75/hr

Position Overview We are seeking a Help Desk Technician to serve as the dedicated on-site IT support for our Irvine, California office and as the primary IT point of contact for our West Coast ...

GSI Environmental Inc.

Helpdesk Technician

Irvine, CA · On-site

$60K - $73K/yr

Position Overview We are seeking a Help Desk Technician to serve as the dedicated on-site IT support for our Irvine, California office and as the primary IT point of contact for our West Coast ...

Specialized Surfaces

Helper

Santa Ana, CA

$16.50 - $21/hr

Company Description Company that specializes in tile, stone and wood requesting helpers for stone, wood and tile installation and cleaning. Assist main technician in varios tasks. Additional ...

Specialized Surfaces

Helper

Santa Ana, CA · On-site

$16.50 - $21/hr

Company Description Company that specializes in tile, stone and wood requesting helpers for stone, wood and tile installation and cleaning. Assist main technician in varios tasks. Qualifications ...

Omega Morgan

Helper

Anaheim, CA · On-site

$22 - $34/hr

SUMMARY The Helper position completes a variety of level rigging skills, operates tractor trailers and other equipment, supports operations by moving objects, installing and dismantling equipment ...

Isco Industries

Mechanic Helper

San Bernardino, CA

$18 - $24/hr

The Mechanic Helper will be responsible for helping inspect rental equipment, diagnosing problems with engine, hydraulics and electrical systems, perform routine maintenance, and complete necessary ...

Expert Staffing West

General Helper

Ontario, CA · On-site

$18 - $19/hr

General Helper Position 1st Shift 5am-5pm $18 an hour starting. 3-4 day work week, must be available on weekends as well. Call our office today to apply and for more information! 805.253.3246 We are ...

ISCO Industries

Mechanic Helper

San Bernardino, CA · On-site

$18 - $24/hr

The Mechanic Helper will be responsible for helping inspect rental equipment, diagnosing problems with engine, hydraulics and electrical systems, perform routine maintenance, and complete necessary ...

Kinetic Personnel Group

Maintenance Helper

Anaheim, CA · On-site

$22 - $23/hr

The Maintenance Helper will be responsible for the following. Roles Responsibilities Perform highly diversified duties to install and maintain production machines and the plant facility’s ...

Tim Ho Wan - Irvine

Kitchen Helper

Irvine, CA

$15.50 - $18/hr

Job Summary The Kitchen Helper supports the culinary team in the daily operations of the kitchen, including basic food preparation, cleaning, and maintaining kitchen hygiene. This role ensures that ...

Tim Ho Wan - Irvine

Kitchen Helper

Irvine, CA · On-site

$17 - $26/hr

Job Summary The Kitchen Helper supports the culinary team in the daily operations of the kitchen, including basic food preparation, cleaning, and maintaining kitchen hygiene. This role ensures that ...

Aerotek

Painter Helper

Irvine, CA

$20/hr

The Production Painter Helper supports the manufacturing of diamond blades and core bits used in construction, stone, and mining industries. This role focuses on preparing and painting parts and ...

COWTOWN MATERIALS INC

Delivery Helper

Pomona, CA · On-site

$19 - $22.88/hr

Position Summary The primary functions of the Delivery Helper are to load, locate job sites, backing, preparing and restoring the job site, and preparing the truck for the following day and ...

Gypsum Management and Supply

Delivery Helper

Pomona, CA · On-site

$19 - $22.88/hr

Position Summary The primary functions of the Delivery Helper are to load, locate job sites, backing, preparing and restoring the job site, and preparing the truck for the following day and ...

Gypsum Management and Supply

Delivery Helper

Pomona, CA · On-site

$19 - $22.88/hr

Position Summary The primary functions of the Delivery Helper are to load, locate job sites, backing, preparing and restoring the job site, and preparing the truck for the following day and ...

GMS Inc

Delivery Helper

Pomona, CA · On-site

$19 - $22.88/hr

Delivery Helper The primary functions of the Delivery Helper are to load, locate job sites, backing, preparing and restoring the job site, and preparing the truck for the following day and ...

Gypsum Management and Supply

Delivery Helper

Pomona, CA · On-site

$19 - $22.88/hr

Position Summary The primary functions of the Delivery Helper are to load, locate job sites, backing, preparing and restoring the job site, and preparing the truck for the following day and ...

Crown Technical Systems

Shop Helper

Fontana, CA · On-site

$17.61 - $23.77/hr

Report to the Fabrication Manager, the Shop Helper will be responsible for assisting with prepping, grinding, sanding, and cleaning of sheet metal and steel material. This individual will also assist ...

Howmet Aerospace

Hammer Helper

Fontana, CA

$20.66/hr

PAY RATE $20.66 per hour, increased to $22.36 in Sept 2026 SUMMARY Under the direction of the Blacksmith and Forge Supervisor, the Hammer Helper assists the Blacksmith and other members of the ...

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All JobsHelpdesk JobsHelpdesk Jobs in Riverside, CA

Helpdesk information

See Riverside, CA salary details

$13

$24

$35

How much do helpdesk jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for helpdesk in Riverside, CA is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $27.07 per hour, depending on experience, location, and employer.

Which IT job is the highest paid?

In the IT field, roles such as IT Director, Solutions Architect, and Cloud Engineer tend to be among the highest paid, often earning six-figure salaries. These positions typically require advanced skills, certifications, and extensive experience in areas like cybersecurity, cloud computing, or enterprise infrastructure.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine helpdesk tasks such as password resets and troubleshooting common issues, allowing helpdesk professionals to focus on more complex problems. However, AI does not fully replace helpdesk roles, as human oversight, customer service skills, and problem-solving abilities remain essential in IT support. Helpdesk jobs continue to evolve with technology, requiring knowledge of AI tools and technical expertise.

What does a helpdesk job do?

A helpdesk job involves providing technical support and assistance to users experiencing hardware, software, or network issues. Helpdesk technicians troubleshoot problems, offer solutions, and may use tools like ticketing systems to track and resolve user requests, often working in a customer service-oriented environment.

Is IT helpdesk a remote job?

IT helpdesk roles can be performed remotely, especially with the use of remote support tools and communication platforms. Many companies offer remote helpdesk positions, but some may require on-site presence for hardware repairs or in-person support. The availability of remote work depends on the employer and specific job requirements.

What are the key skills and qualifications needed to thrive as a Helpdesk professional, and why are they important?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by Helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What are helpdesk jobs?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What are the most commonly searched types of Helpdesk jobs in Riverside, CA? The most popular types of Helpdesk jobs in Riverside, CA are:
What are popular job titles related to Helpdesk jobs in Riverside, CA? For Helpdesk jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Helpdesk jobs in Riverside, CA look for? The top searched job categories for Helpdesk jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Helpdesk jobs? Cities near Riverside, CA with the most Helpdesk job openings:
Helpdesk jobs near you
Infographic showing various Helpdesk job openings in Riverside, CA as of June 2026, with employment types broken down into 74% Full Time, 19% Part Time, and 7% Contract. Highlights an 100% In-person job distribution, with an average salary of $50,237 per year, or $24.2 per hour.

Helpdesk Technician

GSI Environmental Inc.

Irvine, CA

$21.25 - $28.75/hr

Other

Posted 19 days ago

Job description

About Us 

GSI is a privately held, employee-owned company offering superior compensation, benefits, and professional development. GSI is highly respected nationally and internationally for the quality of its professional environmental services and the technically advanced projects it has completed over its 39 years of operation. 

GSI employs cross-disciplinary teams of environmental engineers and scientists, including toxicologists, geologists, hydrogeologists, ecologists, chemists, oceanographers, and data scientists with seamless collaboration over both technical disciplines and offices. Headquartered in Houston, Texas, GSI operates offices in Texas (Austin and Houston), California (Irvine, the San Francisco Bay Area, and Folsom), Washington (Olympia), Montana (Missoula and Helena), Colorado (Lakewood), North Carolina (Raleigh), and New York (Syracuse). Our talented staff of environmental professionals perform projects nationwide and internationally.  

Position Overview 

We are seeking a Help Desk Technician to serve as the dedicated on-site IT support for our Irvine, California office and as the primary IT point of contact for our West Coast employees and offices. While you will work closely with and be supported by the broader IT team headquartered in Houston, this role requires a high degree of independence, professionalism, and ownership of day-to-day IT needs locally. 

Come join our team! To learn more, visit: https://www.gsienv.com/careers/   

Key Responsibilities  

  • Provide first-level technical support to users via in-person assistance, phone, email, or chat 

  • Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, applications, and network connectivity 

  • Log, track, and document all help desk requests using the company’s ticketing system 

  • Escalate unresolved issues to the appropriate internal teams or third-party vendors 

  • Set up and configure hardware and software for new hires and assist with IT onboarding 

  • Maintain and update IT asset inventory and software licensing records 

  • Assist in maintaining user accounts, email, and access permissions 

  • Support conference room technology, video conferencing tools, and AV equipment 

  • Maintain technical documentation and user guides for common issues and solutions 

  • Collaborate with the Houston IT team on system updates, cybersecurity practices, and organization-wide IT projects. 

  • Associate degree in Information Technology, Computer Science, or a related field (or equivalent experience) 

  • Proficiency with Windows OS, Microsoft 365, and common business applications 

  • Familiarity with networking fundamentals (DNS, DHCP, VPN, etc.) 

  • Strong problem-solving skills and the ability to clearly explain technical issues to non-technical users 

  • Excellent customer service and communication skills 

  • Ability to prioritize tasks and manage time effectively in a fast-paced environment 

  • Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar (plus) 

Work Schedule & Environment 

  • On-site presence required 5 days a week in the Irvine office 

  • Standard office environment with occasional lifting of equipment (up to 25 lbs) 

  • May require occasional after-hours or weekend support during upgrades or outages 

  • Routine collaboration with the Houston-based IT team and remote support to West Coast teams/offices 

*Exact salary will depend on level of education and relevant experience.

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