ZipRecruiter

Log In

1

Comptia A Jobs in Riverside, CA (NOW HIRING)

Newegg

CS Technical Support Supervisor

Diamond Bar, CA · On-site

Own the training and certification program - onboarding curriculum, CompTIA A+ and Network+ attainment tracking, voucher and budget management, and completion rates - partnering with the Lead on ...

True Behavioral Health LP

IT Support Specialist

Irvine, CA · On-site

$28 - $36/hr

Associate's or Bachelor's degree in IT, Computer Science, or related field. * IT certifications such as CompTIA A+ or Microsoft certifications. * Experience with Microsoft 365, Google Workspace, VoIP ...

New

Onsite Computing

Level 1 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

Relevant certifications (e.g., CompTIA A+, Network+, Microsoft, AWS) are a plus. Benefits: * Competitive salary and benefits package. * Opportunities for professional growth and development.

TeamLogic IT

Senior IT Technician

Rancho Cucamonga, CA · On-site

$50K - $75K/yr

CompTIA A+ * CompTIA Net+ * CompTIA Security+ * CompTIA Server+ * MCSA (Microsoft Certified Systems Administrator) * MCSE (Microsoft Certified Systems Engineer) * CCNA (Cisco Certified Network ...

Sky Systems, Inc. (SkySys)

AV Technician - Irvine

Irvine, CA · On-site

$21.50 - $27.25/hr

... certifications (CompTIA A+, ITIL Foundation, basic AV training). • Audio Visual Support • Basic understanding of networking and TCPIP • Basic understanding of fiber, copper, network ...

Onsite Computing

Level 2 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator, AWS) are a plus. Benefits: * Competitive salary and benefits package. * Opportunities for ...

WINONICS

IT Support Specialist

Brea, CA · On-site

$23 - $25/hr

CompTIA A+, Network+, Security+, or equivalent certifications.Experience with Active Directory or similar identity and access management systems.Familiarity with ERP and/or Manufacturing Execution ...

Onsite Computing, Inc

Level 3 Help Desk Technician

Corona, CA · Hybrid

$20.75 - $28/hr

Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Azure Administrator) are a plus. What We Offer: * Competitive salary and benefits package. * Opportunities for professional ...

Onsite Computing

Level 3 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Azure Administrator) are a plus. What We Offer: * Competitive salary and benefits package. * Opportunities for professional ...

MDAEdge

IT Network Specialist

Brea, CA · On-site

MCITP (Microsoft Certified IT Professional), MCDST (Microsoft Certified Desktop Support Technician), MOS (Microsoft Office Specialist), CompTIA A+, and CompTIA Network+ A+. • Knowledge of SAP ...

next page

Showing results 1-20

All JobsComptia A JobsComptia A Jobs in Riverside, CA

Comptia A information

See Riverside, CA salary details

$19

$32

$59

How much do comptia a jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for comptia a in Riverside, CA is $32.05, according to ZipRecruiter salary data. Most workers in this role earn between $24.57 and $40.38 per hour, depending on experience, location, and employer.

What is a CompTIA A?

A CompTIA A+ job typically refers to an entry-level IT support role that requires the CompTIA A+ certification. These jobs often involve troubleshooting hardware, software, and network issues, as well as providing technical support to users. Common job titles include IT Support Specialist, Help Desk Technician, and Desktop Support Technician. Employers value the CompTIA A+ certification because it demonstrates foundational IT knowledge and hands-on skills necessary for various IT roles.

What jobs can I get with a CompTIA A+ certification?

Jobs that you can get with a CompTIA A+ certification include positions that install and repair electronic equipment and provide technical support to customers over the phone. Many cable, internet, and other technology companies seek candidates with CompTIA A+ certification because the designation ensures that someone has been trained in specific technical skills that are useful in the industry. Installation and repair technicians travel to customer's homes and offices to set up modems, computer equipment, or other electronic devices necessary for service. Technical support representatives often work from a call center, though some can work from home. They field calls from customers, answering questions and troubleshooting any problems they may have with their equipment or service.

What does a CompTIA A professional do?

CompTIA A+ professionals are often the first line of support for computer users and frequently resolve issues related to hardware malfunctions, software errors, printer connectivity, network access, and virus removal. They may also be responsible for troubleshooting operating system problems, installing new equipment, and performing system upgrades or maintenance. On a daily basis, these technicians interact directly with users through help desks, perform hands-on repairs, and document solutions in ticketing systems. The role is dynamic and requires adaptability to shifting priorities and new technical challenges, making it an engaging entry point into the IT field.

What are the key skills and qualifications needed to thrive in the CompTIA A position?

To thrive in a CompTIA A+ role, you need a strong understanding of computer hardware, software, troubleshooting, and basic networking, often supported by a CompTIA A+ certification. Familiarity with operating systems, diagnostic utilities, and ticketing systems is vital for daily technical support tasks. Attention to detail, patience, and strong communication skills help professionals effectively resolve user issues and collaborate with team members. These combined skills ensure timely and accurate technical support, minimizing downtime and improving customer satisfaction in IT environments.

Can I get a job with just Comptia A?

The CompTIA A+ certification can help you qualify for entry-level IT support roles such as help desk technician or technical support specialist. However, many employers prefer candidates with additional skills, experience, or certifications, so having a broader skill set can improve job prospects.

Is CompTIA A+ in demand?

CompTIA A+ certification is highly valued for entry-level IT support roles, and demand for certified technicians remains strong due to ongoing need for hardware, software, and network troubleshooting. Employers often seek candidates with this certification to demonstrate foundational IT skills, making it a useful credential for job seekers in the IT support field.

What jobs can Comptia A+ get me?

The CompTIA A+ certification prepares individuals for entry-level IT support roles such as help desk technician, technical support specialist, and computer support technician. It validates skills in hardware, troubleshooting, and basic networking, making certified professionals suitable for roles in IT departments, service desks, and technical repair environments.
More about Comptia A jobs

What are the most commonly searched types of Comptia A jobs in Riverside, CA?

The most popular types of Comptia A jobs in Riverside, CA are:

What are popular job titles related to Comptia A jobs in Riverside, CA?

For Comptia A jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Comptia A jobs in Riverside, CA look for?

The top searched job categories for Comptia A jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Comptia A jobs?

Cities near Riverside, CA with the most Comptia A job openings:

Comptia A jobs near you
Infographic showing various Comptia A job openings in Riverside, CA as of August 2026, with employment types broken down into 60% Full Time, 10% Part Time, and 30% Contract. Highlights an 100% In-person job distribution, with an average salary of $66,674 per year, or $32.1 per hour.

CS Technical Support Supervisor

Newegg

Diamond Bar, CA • On-site

Full-time

Posted 7 days ago

Newegg rating

7.8

Company rating: 7.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Key Responsibilities
  • Directly supervise the PC / technical support team (Specialists) - hiring, onboarding, coaching, and performance management.
  • Set clear goals and deliver regular feedback, development plans, and career growth; conduct one-on-ones and performance reviews.
  • Build a customer-first culture - model empathy, professionalism, and low-effort service across the team.
  • Own team KPIs - CSAT, AHT, ASA, abandon rate, QA, and service levels - monitoring daily performance and driving improvements.
  • Manage staffing, scheduling, and workforce coverage across phone, chat, and callbacks, including peak-season planning.
  • Partner with QA and Training on calibration, quality, and continuous skill development (formal certification delivered through external programs).
  • Execute the pre-sales and post-sales strategy - turn consultations into confident purchases (conversion, attach, AOV) and resolve issues that prevent returns.
  • Stand up and scale new capabilities - on-site troubleshooting, callback scheduling, and remote screen-share / live assist.
  • Measure and prove pre-sales revenue impact; report results to leadership.
  • Partner with PMs and Marketing on an education-first Knowledge Base and FAQs - improving self-service and reducing repeat contacts.
  • Enable the broader CS frontline - cheat-sheets, warm-transfer standards, and knowledge sharing so more technical contacts resolve at first touch.
  • Own the training and certification program - onboarding curriculum, CompTIA A+ and Network+ attainment tracking, voucher and budget management, and completion rates - partnering with the Lead on technical content.
  • Run quality assurance: call and chat monitoring, scorecards, calibration sessions, and targeted coaching based on observed gaps.
  • Own team-level service metrics - SLA attainment, first-contact resolution, escalation rate, handle time, and CSAT - and report performance and trends to CS leadership.
  • Own executive and complex escalations end to end; analyze root causes and implement fixes that prevent recurrence.
  • Partner cross-functionally with Product Management (category collaboration and escalation path), Tech / Genesys (routing, IVR, chatbot), Logistics, and Marketplace to resolve customer-impacting issues.
  • Ensure the team maintains deep technical expertise - personally credible, and developing a senior specialist as the designated technical escalation point (especially where no separate Lead role exists).
  • Translate the teams technical root-cause findings into concrete training, process, and staffing actions, and route product or vendor-facing issues to the right partners.
  • Own recruiting and onboarding for the team - headcount planning, screening, and ramp serving as technical interviewer.
  • Own the operational rollout of the onsite-troubleshooting pilot: staffing model, scheduling, cost tracking, and success criteria, with the Lead owning the technical protocol.
  • Leverage AI to raise quality and efficiency - agent-assist (CS Co-Pilot), AI-driven QA, and analytics for root-cause and contact-driver insights - and build it into the team's workflow and self-service.
  • Embraces AI and automation to improve the customer experience and scale the team.
  • Handle customer contacts directly during peak volume, coverage gaps, and complex cases - staying hands-on, credible with the team, and close to the customer experience.

Qualifications
Required
  • Experience supervising or formally leading a customer-facing support, contact center, or technical services team.
  • Working understanding of PC hardware and technical support workflows - sufficient to assess quality, coach effectively, and make sound prioritization calls.
  • Demonstrated experience with quality assurance practices - monitoring, scorecards, and calibration - in a support environment.
  • Experience with scheduling, coverage planning, or workforce management for a shift-based team.
  • Track record of developing people: onboarding programs, certification or skills tracking, and performance improvement.
  • Ability to deliver direct, specific feedback and manage performance conversations with professionalism.
  • Ability to work on-site in Diamond Bar with a schedule aligned to team coverage needs, including some evenings, weekends, and holidays.

Preferred
  • CompTIA A+ or an equivalent technical credential.
  • Experience in e-commerce, retail, or technical-retail customer service at scale.
  • Experience standing up a new service channel, program, or pilot from the ground up.
  • Familiarity with CRM/ticketing platforms and support reporting tools.
  • Experience managing a team that includes a senior technical individual contributor.

Leadership & Core Competencies
  • Builds capability rather than dependency - develops Specialists so that escalation volume falls over time.
  • Comfortable managing someone with deeper technical expertise than their own, and secure enough to defer on technical calls.
  • Manages by evidence - uses QA data and service metrics to decide where to coach, staff, and invest.
  • Direct and fair in feedback; addresses performance issues early rather than letting them compound.
  • Stays composed and organized through peak-season volume and staffing crunches.
  • Connects day-to-day service quality back to what it costs the business - returns, repeat contacts, and customer retention.

What Newegg employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply