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Entry Level Help Desk Technician Jobs in Riverside, CA

Help Desk Technician

Santa Ana, CA ยท On-site

$28 - $32/hr

Help Desk Technician We are seeking a Help Desk Technician to join our Information Technology team and serve as the first point of contact for technical support across the organization. This role is ...

POS Help Desk Technician

Irvine, CA

$21.50 - $29/hr

A POS Help Desk Technician is responsible for providing phone support to end users on a variety of issues and working in a team environment to provide exceptional customer service. Technician will be ...

POS Help Desk Technician

Irvine, CA ยท On-site

$21.50 - $29/hr

A POS Help Desk Technician is responsible for providing phone support to end users on a variety of issues and working in a team environment to provide exceptional customer service. Technician will be ...

Level 2 Help Desk Technician

Corona, CA ยท Hybrid

$20.75 - $28/hr

As a Hybrid Level 2 Help Desk Technician, you will provide advanced technical support and troubleshooting for a variety of IT issues. You will work both remotely and on-site, ensuring that our ...

Level 2 Help Desk Technician

Corona, CA ยท On-site

$20.75 - $28/hr

As a Hybrid Level 2 Help Desk Technician, you will provide advanced technical support and troubleshooting for a variety of IT issues. You will work both remotely and on-site, ensuring that our ...

Level 1 Help Desk Technician

Corona, CA ยท On-site

$20.75 - $28/hr

As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients, providing technical support and troubleshooting for a variety of IT issues. You will work both ...

Level 1 Help Desk Technician

Corona, CA ยท Hybrid

$20.75 - $28/hr

As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients, providing technical support and troubleshooting for a variety of IT issues. You will work both ...

Level 0 Help Desk Technician

Corona, CA ยท On-site

$20.75 - $28/hr

We are seeking a motivated and enthusiastic Intern to join our team as a Level 0 Technician. This ... Help set up and configure new hardware and software for clients. * Provide support for network ...

Helpdesk Technician

Irvine, CA

$21.25 - $28.75/hr

Position Overview We are seeking a Help Desk Technician to serve as the dedicated on-site IT support for our Irvine, California office and as the primary IT point of contact for our West Coast ...

Helpdesk Technician

Irvine, CA ยท On-site

$60K - $73K/yr

Position Overview We are seeking a Help Desk Technician to serve as the dedicated on-site IT support for our Irvine, California office and as the primary IT point of contact for our West Coast ...

... Desk Support Technician Industry: Heavy Civil Construction Location: Brea, CA (100% On-Site ... Provide day-to-day Help Desk support for end users * Troubleshoot hardware, software, and ...

Service Desk L1

Orange, CA

$22 - $30/hr

Nexaminds is actively seeking a Level 1 Service Desk Technician to serve as the first point of ... Orange, CA (On -Site) Qualifications we are looking for: * 2+ years of experience in IT Help Desk ...

Helpdesk Support Technician

Ontario, CA ยท On-site

$21.45 - $29.21/hr

Job Summary We're looking for a IT Support Technician to provide front-line technical support to end users, resolving hardware, software, and network issues to maintain productivity and system ...

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MSP Helpdesk Supervisor

Lake Elsinore, CA ยท On-site

$70K - $85K/yr

Help maintain a positive, accountable, and client-focused team culture * Participate in regular service team meetings and technician check-ins * Report service desk concerns, trends, bottlenecks, and ...

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Entry Level Help Desk Technician information

See Riverside, CA salary details

$13

$24

$35

How much do entry level help desk technician jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for entry level help desk technician in Riverside, CA is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $27.07 per hour, depending on experience, location, and employer.

What is an Entry Level Help Desk Technician job?

An Entry Level Help Desk Technician is responsible for providing technical support to users experiencing IT issues. They assist with troubleshooting hardware, software, and network problems, often resolving issues remotely or in person. Their tasks include resetting passwords, installing software, and documenting support requests. This role requires strong communication skills, basic IT knowledge, and the ability to solve problems efficiently. It serves as a starting point for a career in IT, offering opportunities for advancement into more specialized technical roles.

What are the key skills and qualifications needed to thrive in the Entry Level Help Desk Technician position, and why are they important?

To thrive as an Entry Level Help Desk Technician, you need basic knowledge of computer hardware, operating systems, and troubleshooting techniques, often backed by an associate degree, relevant coursework, or certifications like CompTIA A+ or Microsoft Fundamentals. Familiarity with ticketing systems, remote desktop software, and common office productivity tools is essential in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and work collaboratively with IT teams. These abilities ensure quick, accurate resolution of technical issues, contributing to user productivity and overall organizational efficiency.

What types of issues can I expect to handle as an Entry Level Help Desk Technician?

As an Entry Level Help Desk Technician, you'll typically address a variety of basic technical problems, such as password resets, connectivity issues, printer malfunctions, and software installation support. You'll be the initial point of contact for users seeking assistance, either via phone, email, chat, or in person. Most of your work will focus on diagnosing and resolving straightforward problems or escalating more complex issues to higher-level IT staff. This hands-on experience is a great way to build foundational technical skills and gain exposure to different IT systems, supporting your future growth in the field.

What are the most commonly searched types of Help Desk Technician jobs in Riverside, CA? The most popular types of Help Desk Technician jobs in Riverside, CA are:
What are popular job titles related to Entry Level Help Desk Technician jobs in Riverside, CA? For Entry Level Help Desk Technician jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk Technician jobs in Riverside, CA look for? The top searched job categories for Entry Level Help Desk Technician jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Entry Level Help Desk Technician jobs? Cities near Riverside, CA with the most Entry Level Help Desk Technician job openings:
Infographic showing various Entry Level Help Desk Technician job openings in Riverside, CA as of July 2026, with employment types broken down into 63% Full Time, 33% Part Time, and 4% Contract. Highlights an 96% In-person, and 4% Hybrid job distribution, with an average salary of $50,237 per year, or $24.2 per hour.
Help Desk Technician

Help Desk Technician

Partners Professional

Santa Ana, CA โ€ข On-site

$28 - $32/hr

Full-time

Medical, Dental, Vision

Posted 9 days ago


Job description

Help Desk Technician

We are seeking a Help Desk Technician to join our Information Technology team and serve as the first point of contact for technical support across the organization. This role is ideal for someone who enjoys problem-solving, providing excellent customer service, and helping maintain smooth day-to-day IT operations. Temp to hire Offering $28-32/hr. Located in Santa Ana, CA

Duties

  • Serve as the primary point of contact for internal users requiring technical assistance via phone, email, or ticketing system.
  • Troubleshoot and resolve common IT issues involving:
    • Windows and macOS workstations
    • Microsoft 365 (Outlook, Teams, Office)
    • Password resets and account access
    • Printers, peripherals, and basic networking
  • Log, categorize, prioritize, and manage support tickets accurately.
  • Perform remote troubleshooting using approved support tools.
  • Support employee onboarding and offboarding, including account setup and deactivation.
  • Document solutions and contribute to improvements in the IT knowledge base.
  • Provide timely, professional customer service while ensuring efficient resolution of technical issues.

Qualifications

  • Minimum of 3 years of IT support or help desk experience.
  • 2+ years of networking experience.
  • Strong troubleshooting skills across hardware, software, and basic networking.
  • Experience supporting Microsoft 365, ticketing systems, and remote support tools.
  • Strong communication and interpersonal skills with a customer service-focused mindset.
  • Detail-oriented with excellent analytical and problem-solving abilities.
  • Degree in Information Technology, Computer Science, or a related field preferred.