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Union Help Desk Technician Jobs in Riverside, CA

Focus Point of Sale

POS Help Desk Technician

Irvine, CA

$21.50 - $29/hr

A POS Help Desk Technician is responsible for providing phone support to end users on a variety of issues and working in a team environment to provide exceptional customer service. Technician will be ...

Focus Point Of Sale

POS Help Desk Technician

Irvine, CA · On-site

$21.50 - $29/hr

A POS Help Desk Technician is responsible for providing phone support to end users on a variety of issues and working in a team environment to provide exceptional customer service. Technician will be ...

Onsite Computing

Level 2 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

As a Hybrid Level 2 Help Desk Technician, you will provide advanced technical support and troubleshooting for a variety of IT issues. You will work both remotely and on-site, ensuring that our ...

Onsite Computing, Inc

Level 2 Help Desk Technician

Corona, CA · Hybrid

$20.75 - $28/hr

As a Hybrid Level 2 Help Desk Technician, you will provide advanced technical support and troubleshooting for a variety of IT issues. You will work both remotely and on-site, ensuring that our ...

Onsite Computing, Inc

Level 3 Help Desk Technician

Corona, CA · Hybrid

$20.75 - $28/hr

We are seeking an experienced and highly skilled Level 3 Help Desk Technician to join our team. The ideal candidate will possess advanced technical expertise and a strong commitment to providing top ...

Onsite Computing

Level 3 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

We are seeking an experienced and highly skilled Level 3 Help Desk Technician to join our team. The ideal candidate will possess advanced technical expertise and a strong commitment to providing top ...

Onsite Computing

Level 1 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients, providing technical support and troubleshooting for a variety of IT issues. You will work both ...

Onsite Computing, Inc

Level 1 Help Desk Technician

Corona, CA · Hybrid

$20.75 - $28/hr

As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients, providing technical support and troubleshooting for a variety of IT issues. You will work both ...

Onsite Computing

Level 0 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

We are seeking a motivated and enthusiastic Intern to join our team as a Level 0 Technician. This ... Help set up and configure new hardware and software for clients. * Provide support for network ...

GSI Environmental Inc.

Helpdesk Technician

Irvine, CA · On-site

$60K - $73K/yr

Position Overview We are seeking a Help Desk Technician to serve as the dedicated on-site IT support for our Irvine, California office and as the primary IT point of contact for our West Coast ...

GSI Environmental Inc.

Helpdesk Technician

Irvine, CA · On-site

$21.25 - $28.75/hr

Position Overview We are seeking a Help Desk Technician to serve as the dedicated on-site IT support for our Irvine, California office and as the primary IT point of contact for our West Coast ...

Connection

Helpdesk Support Technician

Brea, CA · On-site

$29/hr

Position Overview Our client, a well-established company in the heavy civil construction industry, is seeking a Help Desk Support Technician to join their IT team. This is an excellent opportunity ...

San Manuel Casino

Service Desk Analyst I

Highland, CA · On-site

$20.25 - $27.75/hr

Problem resolution may involve the use of diagnostic and help request tracking tools, as well as ... to suitable technicians or technology verticals, and alerts management to emerging trends in ...

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All JobsUnion Help Desk Technician JobsUnion Help Desk Technician Jobs in Riverside, CA

Union Help Desk Technician information

See Riverside, CA salary details

$13

$24

$35

How much do union help desk technician jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for union help desk technician in Riverside, CA is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $27.07 per hour, depending on experience, location, and employer.

What is a union help desk technician?

Union Help Desk Technicians are IT professionals who provide technical support and troubleshooting services within organizations that are unionized. They assist employees with hardware, software, and network issues, ensuring that technological systems run smoothly. As union members, they are protected by collective bargaining agreements, which may offer specific benefits, working conditions, and procedures for resolving workplace issues. Their responsibilities often include responding to support tickets, maintaining systems, and offering guidance to users on technology-related problems.

What skills and qualifications are needed to be a union help desk technician?

To thrive as a Union Help Desk Technician, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a relevant IT certification or associate degree. Familiarity with ticketing systems like ServiceNow or Zendesk, remote support tools, and common operating systems is essential. Excellent communication, patience, and problem-solving skills help in effectively assisting union members and collaborating with IT teams. These skills and qualities are crucial for ensuring quick issue resolution, user satisfaction, and smooth daily operations within union organizations.

What are common challenges faced by union help desk technicians and how can they be addressed?

Union Help Desk Technicians often encounter challenges such as managing a high volume of support requests, troubleshooting a wide range of technical issues, and balancing contractual obligations with user needs. Effective time management, clear communication, and staying current with the latest technology and union protocols are key to overcoming these challenges. Colleagues and supervisors are typically supportive, and regular training or peer collaboration sessions can provide valuable knowledge-sharing opportunities.

What is the difference between Union Help Desk Technician vs Network Support Specialist?

AspectUnion Help Desk TechnicianNetwork Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, support centers, on-siteNetwork operations, troubleshooting, on-site/remote
Industry UsageUnionized IT support roles in various industriesNetwork infrastructure, enterprise IT

The Union Help Desk Technician primarily provides user support and troubleshooting within unionized environments, focusing on end-user issues. In contrast, the Network Support Specialist specializes in maintaining and troubleshooting network infrastructure. While both roles require technical certifications and involve IT support, the Union Help Desk Technician emphasizes user support, whereas the Network Support Specialist concentrates on network systems.

What are the most commonly searched types of Help Desk Technician jobs in Riverside, CA?

The most popular types of Help Desk Technician jobs in Riverside, CA are:

What are popular job titles related to Union Help Desk Technician jobs in Riverside, CA?

For Union Help Desk Technician jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Union Help Desk Technician jobs in Riverside, CA look for?

The top searched job categories for Union Help Desk Technician jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Union Help Desk Technician jobs?

Cities near Riverside, CA with the most Union Help Desk Technician job openings:

Union Help Desk Technician jobs near you

POS Help Desk Technician

Focus Point of Sale

Irvine, CA

$21.50 - $29/hr

Part-time

Re-posted 12 days ago

Job description

A POS Help Desk Technician is responsible for providing phone support to end users on a variety of issues and working in a team environment to provide exceptional customer service. Technician will be responsible for identifiying, researching, and resolving technical problems; responding to telephone calls, electronic and personnel requests for technical and application support; tracking and monitoring the problem to insure a timely resolution; and following appropriate escalation procedures. Other responsibilities may include special POS programming as assigned or internal knowledgebase documentation.

Knowledge/Experience: 1-2 years help desk experience High School degree or equivalent Proven ability to troubleshoot computer hardware and Microsoft Windows Experienced with network troubleshooting Ability to learn multiple software applications Restaurant experience a plus. Position Type: Part Time

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