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Entry Level It Help Desk Jobs in Riverside, CA (NOW HIRING)

UFC Gym

IT Help Desk Associate

Corona, CA · On-site

$70K/yr

Creates and manages IT help desk tickets as a foundation for issue tracking and resolution; escalates as necessary and follows issues through to completion. * Tracks and maintains tickets through the ...

UFC Gym

IT Help Desk Associate

Brea, CA · On-site

$70K/yr

Creates and manages IT help desk tickets as a foundation for issue tracking and resolution; escalates as necessary and follows issues through to completion. * Tracks and maintains tickets through the ...

UFC Gym

IT Help Desk Associate

Brea, CA · On-site

$70K/yr

Creates and manages IT help desk tickets as a foundation for issue tracking and resolution; escalates as necessary and follows issues through to completion. * Tracks and maintains tickets through the ...

UFC Gym

IT Help Desk Associate

Corona, CA · On-site

$70K/yr

Creates and manages IT help desk tickets as a foundation for issue tracking and resolution; escalates as necessary and follows issues through to completion. * Tracks and maintains tickets through the ...

Pae

IT Support Technician

San Bernardino, CA · On-site

$33 - $35/hr

Louis, MO. With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video ...

WINONICS

IT Support Specialist (Entry-Level)

Brea, CA · On-site

$20 - $23/hr

We are currently seeking an Entry-Level IT Support Technician to join our team. In this role, you ... helping ensure our engineers, operators, and staff can work efficiently with minimal downtime.

WINONICS

IT Support Specialist (Entry-Level)

Brea, CA · On-site

$20 - $23/hr

We are currently seeking an Entry-Level IT Support Technician to join our team. In this role, you ... helping ensure our engineers, operators, and staff can work efficiently with minimal downtime.

Interlink Technology, Inc.

Be Seen First

Level 1 IT Support Specialist - Help Desk & Field Support

Murrieta, CA · On-site

$25 - $30/hr

Position Summary Interlink Technology is seeking an IT Support Specialist to provide first-line technical support to our managed services clients. This position combines remote help desk support with ...

New

Interlink Technology, Inc.

Be Seen First

Level 1 IT Support Specialist - Help Desk & Field Support

Corona, CA · On-site

$25 - $30/hr

Position Summary Interlink Technology is seeking an IT Support Specialist to provide first-line technical support to our managed services clients. This position combines remote help desk support with ...

New

AC Pro

Help Desk Technician

Rancho Cucamonga, CA · On-site

$26 - $32/hr

Travel to branch locations as needed to provide technical support, install IT systems, and ... Identify and recommend opportunities to improve Help Desk processes, service delivery, and ...

Nexaminds

Service Desk L1

Orange, CA

$22 - $30/hr

Orange, CA (On -Site) Qualifications we are looking for: * 2+ years of experience in IT Help Desk, Service Desk, or Technical Support roles * Experience supporting Windows operating systems ...

Onsite Computing

Level 2 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

... top-notch IT solutions and support to our clients. We pride ourselves on our commitment to ... As a Hybrid Level 2 Help Desk Technician, you will provide advanced technical support and ...

Jackson Lewis P.C.

Help Desk Analyst

Orange, CA · On-site

$22 - $30/hr

We help employers develop proactive strategies, strong policies and business-oriented solutions to ... Document end user issues/requests utilizing the IT Service Desk service management application.

Onsite Computing

Level 1 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

... top-notch IT solutions and support to our clients. We pride ourselves on our commitment to ... As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients ...

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All JobsIt Help Desk JobsEntry Level It Help Desk JobsEntry Level It Help Desk Jobs in Riverside, CA

Entry Level It Help Desk information

See Riverside, CA salary details

$13

$24

$35

How much do entry level it help desk jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for entry level it help desk in Riverside, CA is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $27.07 per hour, depending on experience, location, and employer.

What are entry level IT help desk jobs?

Entry level IT help desk jobs are positions where individuals provide technical support and assistance to users experiencing computer or network issues. These roles typically involve troubleshooting hardware and software problems, answering technical questions, and escalating complex issues to higher-level support staff. Entry level IT help desk technicians often work in call centers, corporate offices, or remotely, and they serve as the first point of contact for IT-related inquiries. The role is ideal for those starting their careers in information technology and provides valuable experience in customer service and technical problem-solving.

What jobs pay $4000 a week without a degree?

Entry-level IT help desk roles typically do not pay $4,000 a week; however, higher-paying IT positions such as network administrators, cybersecurity analysts, or cloud engineers can reach that level with experience and certifications like CompTIA, Cisco, or AWS. These roles often require technical skills, problem-solving abilities, and sometimes specialized training but not necessarily a college degree.

What is the difference between Entry Level It Help Desk vs Help Desk Technician?

AspectEntry Level It Help DeskHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (preferred)
Work EnvironmentHelp desk support, remote or on-site, basic troubleshootingTechnical support, troubleshooting hardware/software issues
Employer UsageIT departments, MSPs, corporate supportIT support teams, service providers, corporate environments

Both roles involve providing technical support and troubleshooting, often requiring similar certifications like CompTIA A+. The main difference is that 'Help Desk Technician' may imply a slightly more experienced or specialized position, but both are entry-level roles focused on assisting users with IT issues in similar environments.

How to get entry-level help desk?

To get an entry-level help desk position, candidates should develop basic IT skills, such as troubleshooting hardware and software, and obtain relevant certifications like CompTIA A+. Gaining experience through internships or volunteering can also improve chances, along with strong communication skills and familiarity with ticketing systems. Entry-level roles typically require a high school diploma or equivalent and a willingness to learn on the job.

What are the key skills and qualifications needed to thrive as an Entry Level IT Help Desk professional, and why are they important?

To thrive as an Entry Level IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is commonly required. Strong communication, patience, and problem-solving abilities help you assist users effectively and manage multiple requests. These skills and qualities are crucial for ensuring efficient technical support and high user satisfaction in IT environments.

What is the easiest entry-level IT job?

An entry-level IT help desk technician is often considered one of the easiest entry-level IT jobs, as it involves basic troubleshooting, customer support, and using common tools like ticketing systems. It typically requires good communication skills, basic knowledge of computer hardware and software, and sometimes a relevant certification such as CompTIA A+.

Is helpdesk a good entry-level IT job?

Helpdesk positions are common entry-level IT jobs that involve troubleshooting hardware, software, and network issues for users. They provide foundational experience in customer service, technical support, and often require knowledge of operating systems and ticketing tools, making them suitable for those starting a career in IT.

What are some common challenges faced by entry level IT Help Desk professionals, and how can they be addressed?

Entry level IT Help Desk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong problem-solving skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on experience. Additionally, improving your customer service skills will help you explain solutions clearly and build positive relationships with users.
What are the most commonly searched types of It Help Desk jobs in Riverside, CA? The most popular types of It Help Desk jobs in Riverside, CA are:
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What job categories do people searching Entry Level It Help Desk jobs in Riverside, CA look for? The top searched job categories for Entry Level It Help Desk jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Entry Level It Help Desk jobs? Cities near Riverside, CA with the most Entry Level It Help Desk job openings:
Entry Level It Help Desk jobs near you
IT Help Desk Associate

IT Help Desk Associate

UFC Gym

Corona, CA • On-site

$70K/yr

Full-time

Posted 19 days ago

UFC Gym rating

6.9

Company rating: 6.9 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

17th of 61 rated gym and leisure clubs

Job description

Benefits:
  • Employee discounts
  • Wellness resources

We empower the fighting spirit in you!
GENERAL SUMMARY
The IT Coordinator is responsible for ensuring corporate office and gym end users receive efficient and timely technical support. Manages the IT ticketing system and assists in supporting all IT-related systems throughout the organization.

ESSENTIAL DUTIES & RESPONSIBILITIES
  • Provides technical support to end users in person, via phone, email, or remote connection.
  • Creates and maintains Active Directory user accounts.
  • Creates and maintains hosted Exchange email accounts.
  • Images, builds, and post-configures desktop and laptop PCs with required settings and applications.
  • Establishes priorities and response objectives based on the severity of each support issue.
  • Creates and manages IT help desk tickets as a foundation for issue tracking and resolution; escalates as necessary and follows issues through to completion.
  • Tracks and maintains tickets through the entire lifecycle, ensuring resolution, follow-up, and detailed documentation.
  • Verifies ticket closure meets customer satisfaction.
  • Must be able to travels to gym locations for system setup and on-site troubleshooting.
  • Applies critical thinking and diagnostic techniques to identify problems, perform root cause analysis, and implement resolutions.
  • Performs other related duties and assignments as required.
Required Knowledge, Skills & Technologies

  • Proficiency in Microsoft Active Directory user and group management.
  • Experience administering Microsoft 365 email accounts.
  • Strong knowledge of Windows desktop and laptop deployment, imaging, configuration, and troubleshooting.
  • Experience with IT ticketing/help desk systems, incident management, escalation procedures, and documentation.
  • Familiarity with remote support tools and remote desktop technologies.
  • Ability to perform root cause analysis, diagnose technical issues, and implement effective resolutions.
  • Strong customer service, communication, and organizational skills.

Flexible work from home options available.

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