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Help Desk System Administrator Jobs in Riverside, CA

Manages the IT ticketing system and assists in supporting all IT-related systems throughout the ... Creates and manages IT help desk tickets as a foundation for issue tracking and resolution ...

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Manages the IT ticketing system and assists in supporting all IT-related systems throughout the ... Creates and manages IT help desk tickets as a foundation for issue tracking and resolution ...

New

Level 2 Help Desk Technician

Corona, CA · Hybrid

$20.75 - $28/hr

Monitor and maintain client systems to ensure optimal performance and security. * Collaborate with ... Modern Desktop Administrator, AWS) are a plus. Benefits: * Competitive salary and benefits package.

Level 2 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

Monitor and maintain client systems to ensure optimal performance and security. * Collaborate with ... Modern Desktop Administrator, AWS) are a plus. Benefits: * Competitive salary and benefits package.

Level 3 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

Collaborate with other IT teams to ensure seamless integration and operation of systems. * Stay ... Azure Administrator) are a plus. What We Offer: * Competitive salary and benefits package.

Help Desk Analyst

Hemet, CA · On-site

$25.65 - $29.70/hr

We are looking for a Help Desk Analyst to support day-to-day technology needs for an education ... The ideal candidate will deliver dependable support for devices, operating systems, and network ...

Help Desk Analyst

Orange, CA · On-site

$22 - $30/hr

We help employers develop proactive strategies, strong policies and business-oriented solutions to ... Provide end-user hardware, software, and telecommunications desk-side system support. * Work in ...

Fragomen's Help Desk Manager position will provide you with the opportunity to make an immediate ... Oversee and manage status of I-9 cases through utilization of our ServiceNow case management system.

Level 1 Help Desk Technician

Corona, CA · Hybrid

$20.75 - $28/hr

As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients ... Monitor and maintain client systems to ensure optimal performance and security. * Collaborate with ...

Level 1 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients ... Monitor and maintain client systems to ensure optimal performance and security. * Collaborate with ...

Help Desk Technician

Anaheim, CA · On-site

$26 - $32/hr

Provide Tier 1-2 technical support for end users (in-person, remote, and via ticketing system ... * 2-4 years of Helpdesk / IT Support experience * Strong knowledge of: * Windows OS and ...

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Help Desk System Administrator information

See Riverside, CA salary details

$36K

$58.3K

$79.8K

How much do help desk system administrator jobs pay per year?

As of Jun 27, 2026, the average yearly pay for help desk system administrator in Riverside, CA is $58,341.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,400.00 and $68,900.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Help Desk System Administrators, and how can they be managed effectively?

Help Desk System Administrators often face challenges such as managing a high volume of support requests, troubleshooting diverse technical issues under time pressure, and balancing routine maintenance with urgent problem resolution. Effective time management, strong communication skills, and the ability to prioritize tasks are essential for success in this role. Building a solid knowledge base, collaborating closely with other IT team members, and staying updated on system updates can also help streamline workflows and reduce recurring issues.

What are Help Desk System Administrators?

Help Desk System Administrators are IT professionals who provide technical support and manage computer systems within an organization. They assist users by troubleshooting hardware and software issues, resolving network problems, and maintaining system security. These administrators often serve as the first point of contact for technical concerns, ensuring that all IT-related requests are addressed efficiently. In addition to support, they may also handle system updates, backups, and user account management to keep operations running smoothly.

What are the key skills and qualifications needed to thrive as a Help Desk System Administrator, and why are they important?

To thrive as a Help Desk System Administrator, you need a solid understanding of operating systems, network troubleshooting, and user support, often backed by a degree in IT or related field and relevant certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and system monitoring software is typically expected. Strong communication, problem-solving ability, and patience are crucial soft skills for effectively assisting users and resolving technical issues. These skills ensure timely issue resolution, maintain system reliability, and contribute to positive user experiences within the organization.

What is the difference between Help Desk System Administrator vs Help Desk Technician?

AspectHelp Desk System AdministratorHelp Desk Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ or similar entry-level certifications
Work EnvironmentManage network systems, servers, and infrastructureAssist end-users with hardware/software issues
ResponsibilitiesMaintain and troubleshoot network/server systems, user accountsRespond to user tickets, resolve basic technical issues

The Help Desk System Administrator focuses on managing and maintaining network and server systems, requiring more advanced certifications and technical skills. In contrast, Help Desk Technicians primarily assist end-users with hardware and software problems, often with entry-level certifications. Both roles are essential in IT support but differ in scope and technical complexity.

What are popular job titles related to Help Desk System Administrator jobs in Riverside, CA? For Help Desk System Administrator jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Help Desk System Administrator jobs in Riverside, CA look for? The top searched job categories for Help Desk System Administrator jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Help Desk System Administrator jobs? Cities near Riverside, CA with the most Help Desk System Administrator job openings:
Infographic showing various Help Desk System Administrator job openings in Riverside, CA as of June 2026, with employment types broken down into 56% Full Time, 17% Part Time, 7% Temporary, and 20% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $58,341 per year, or $28 per hour.
IT Help Desk Associate

IT Help Desk Associate

UFC Gym

Brea, CA

$70K/yr

Full-time

Posted 2 days ago


UFC Gym rating

7.2

Company rating: 7.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

12th of 61 rated gym and leisure clubs


Job description

Benefits:
  • Employee discounts
  • Wellness resources

We empower the fighting spirit in you!
GENERAL SUMMARY
The IT Coordinator is responsible for ensuring corporate office and gym end users receive efficient and timely technical support. Manages the IT ticketing system and assists in supporting all IT-related systems throughout the organization.

ESSENTIAL DUTIES & RESPONSIBILITIES
  • Provides technical support to end users in person, via phone, email, or remote connection.
  • Creates and maintains Active Directory user accounts.
  • Creates and maintains hosted Exchange email accounts.
  • Images, builds, and post-configures desktop and laptop PCs with required settings and applications.
  • Establishes priorities and response objectives based on the severity of each support issue.
  • Creates and manages IT help desk tickets as a foundation for issue tracking and resolution; escalates as necessary and follows issues through to completion.
  • Tracks and maintains tickets through the entire lifecycle, ensuring resolution, follow-up, and detailed documentation.
  • Verifies ticket closure meets customer satisfaction.
  • Must be able to travels to gym locations for system setup and on-site troubleshooting.
  • Applies critical thinking and diagnostic techniques to identify problems, perform root cause analysis, and implement resolutions.
  • Performs other related duties and assignments as required.
Required Knowledge, Skills & Technologies

  • Proficiency in Microsoft Active Directory user and group management.
  • Experience administering Microsoft 365 email accounts.
  • Strong knowledge of Windows desktop and laptop deployment, imaging, configuration, and troubleshooting.
  • Experience with IT ticketing/help desk systems, incident management, escalation procedures, and documentation.
  • Familiarity with remote support tools and remote desktop technologies.
  • Ability to perform root cause analysis, diagnose technical issues, and implement effective resolutions.
  • Strong customer service, communication, and organizational skills.

Flexible work from home options available.