IT Support Specialist
Irvine, CA · On-site
Familiarity with identity and endpoint tools (e.g., Google Workspace, Okta/Azure AD, Intune, JAMF, VPN clients). Experience working in an ITSM tool such as ServiceNow or Jira Service Management.
Quick apply
IT Support Specialist
Irvine, CA · On-site
Familiarity with identity and endpoint tools (e.g., Google Workspace, Okta/Azure AD, Intune, JAMF, VPN clients). Experience working in an ITSM tool such as ServiceNow or Jira Service Management.
IT Support Specialist
Irvine, CA · On-site
Familiarity with identity and endpoint tools (e.g., Google Workspace, Okta/Azure AD, Intune, JAMF, VPN clients). Experience working in an ITSM tool such as ServiceNow or Jira Service Management.
Quick apply
IT Support Specialist
Irvine, CA · On-site
Familiarity with identity and endpoint tools (e.g., Google Workspace, Okta/Azure AD, Intune, JAMF, VPN clients). Experience working in an ITSM tool such as ServiceNow or Jira Service Management.
Jamf Okta information
See Riverside, CA salary details
$18.56 - $21.34
8% of jobs
$21.34 - $24.12
9% of jobs
$26 is the 25th percentile. Wages below this are outliers.
$24.12 - $26.90
11% of jobs
$26.90 - $29.68
8% of jobs
$29.68 - $32.47
9% of jobs
The median wage is $33.44 / hr.
$32.47 - $35.25
11% of jobs
$35.25 - $38.03
11% of jobs
$39.86 is the 75th percentile. Wages above this are outliers.
$38.03 - $40.81
12% of jobs
$40.81 - $43.59
7% of jobs
$43.59 - $46.37
8% of jobs
$46.37 - $49.15
5% of jobs
$18
$34
$49
How much do jamf okta jobs pay per hour?
As of Jul 27, 2026, the average hourly pay for jamf okta in Riverside, CA is $34.13, according to ZipRecruiter salary data. Most workers in this role earn between $26.06 and $41.11 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Jamf Okta Administrator, and why are they important?
To thrive as a Jamf Okta Administrator, you need a solid understanding of Apple device management, identity and access management (IAM) principles, and experience with Jamf Pro and Okta platforms, often supported by relevant certifications. Familiarity with scripting languages (such as Bash or Python), Single Sign-On (SSO) integration, and security protocols is typically required. Strong problem-solving skills, attention to detail, and effective communication help ensure seamless device and user management across organizations. These abilities are vital to safeguard data, streamline user access, and maintain secure, efficient IT environments.
What are Jamf Okta administrators?
Jamf Okta administrators are IT professionals who manage and integrate Jamf (an Apple device management platform) with Okta (an identity and access management service). Their responsibilities include configuring secure authentication, automating user provisioning, and ensuring seamless access to Apple devices using Okta’s single sign-on (SSO) capabilities. They help organizations streamline device management while maintaining security and compliance. These administrators often collaborate with IT teams to optimize workflows and troubleshoot integration issues.
How does a Jamf Okta specialist typically collaborate with IT and security teams to ensure seamless integration and ongoing support?
A Jamf Okta specialist works closely with IT and security teams to implement and maintain secure, efficient integration between Apple device management (via Jamf) and identity/access management (via Okta). This collaboration involves coordinating on device enrollment, user authentication protocols, and policy enforcement. Regular communication is key to quickly resolving support issues, updating configurations, and ensuring compliance with organizational security standards. Specialists also participate in cross-functional meetings to assess workflow improvements and stay ahead of potential integration challenges.
What is the difference between Jamf Okta vs Jamf Casper Suite?
| Feature | Jamf Okta | Jamf Casper Suite |
|---|---|---|
| Primary Use | Identity and access management integration for Apple devices | Device management and configuration for Apple devices |
| Credentials/Certifications | IT or security certifications, Okta certifications | Apple device management certifications, Jamf certifications |
| Work Environment | IT security teams, identity management specialists | IT administrators, device management teams |
| Industry Usage | Organizations using Okta for identity management alongside Apple devices | Organizations managing Apple devices with Jamf |
Jamf Okta focuses on integrating identity management with Apple device management, enhancing security and access control. Jamf Casper Suite is dedicated to managing and configuring Apple devices. Both roles require IT or security certifications and are used in organizations that deploy Apple devices, but they serve different functions within device and identity management.
What are popular job titles related to Jamf Okta jobs in Riverside, CA? For Jamf Okta jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Jamf Okta jobs in Riverside, CA look for? The top searched job categories for Jamf Okta jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Jamf Okta jobs? Cities near Riverside, CA with the most Jamf Okta job openings:
Job description
Job Title: IT Support Specialist
Worksite location: Irvine, CA
Working hours: 8am-5pm
Duration:4 Months
Experience:2-4 years
Worksite location: Irvine, CA
Working hours: 8am-5pm
Duration:4 Months
Experience:2-4 years
Role Summary
As an IT Support Specialist, you will provide Tier 1 / Tier 2 support for end users across hardware, software, access, and collaboration tools. You will troubleshoot incidents, fulfill service requests, and support onboarding/offboarding activities. This role is hands-on and customer-facing, requiring strong technical fundamentals, excellent communication skills, and a disciplined approach to ticket handling and service quality. You will work closely with Digital Workplace, Security, and Infrastructure teams to escalate issues appropriately and help drive resolution.
What You’ll Do
Provide end-user support for IT incidents and service requests (Tier 1 / Tier 2).
Troubleshoot issues across laptops/desktops, mobile devices, conferencing systems, VPN, and core business applications.
Support user account and access requests (e.g., MFA resets, group access, application access), in alignment with established policies.
Manage onboarding/offboarding support activities, including device provisioning and access setup.
Maintain accurate and complete documentation in the ITSM platform (ticket notes, status updates, resolution details).
Ensure strong customer communication: provide timely updates and follow-up until closure.
Escalate issues to the appropriate resolver teams with clear troubleshooting context and impact.
Support device lifecycle processes: deployment, inventory updates, refresh, and returns.
Contribute to knowledge base documentation and self-service improvements.
Identify recurring issues and suggest automation or process improvements to reduce ticket volume.
Troubleshoot issues across laptops/desktops, mobile devices, conferencing systems, VPN, and core business applications.
Support user account and access requests (e.g., MFA resets, group access, application access), in alignment with established policies.
Manage onboarding/offboarding support activities, including device provisioning and access setup.
Maintain accurate and complete documentation in the ITSM platform (ticket notes, status updates, resolution details).
Ensure strong customer communication: provide timely updates and follow-up until closure.
Escalate issues to the appropriate resolver teams with clear troubleshooting context and impact.
Support device lifecycle processes: deployment, inventory updates, refresh, and returns.
Contribute to knowledge base documentation and self-service improvements.
Identify recurring issues and suggest automation or process improvements to reduce ticket volume.
What We’re Looking For
2–4 years of experience in IT support, service desk, or end-user computing roles.
Strong troubleshooting skills across Windows and macOS environments.
Familiarity with identity and endpoint tools (e.g., Google Workspace, Okta/Azure AD, Intune, JAMF, VPN clients).
Experience working in an ITSM tool such as ServiceNow or Jira Service Management.
Strong customer service mindset with clear written and verbal communication.
Ability to prioritize and manage multiple tickets effectively while meeting SLA expectations.
Comfort supporting both onsite and remote users.
Understanding of ITIL fundamentals (incident, request, escalation, knowledge management).
A process-driven mindset and attention to detail.
2–4 years of experience in IT support, service desk, or end-user computing roles.
Strong troubleshooting skills across Windows and macOS environments.
Familiarity with identity and endpoint tools (e.g., Google Workspace, Okta/Azure AD, Intune, JAMF, VPN clients).
Experience working in an ITSM tool such as ServiceNow or Jira Service Management.
Strong customer service mindset with clear written and verbal communication.
Ability to prioritize and manage multiple tickets effectively while meeting SLA expectations.
Comfort supporting both onsite and remote users.
Understanding of ITIL fundamentals (incident, request, escalation, knowledge management).
A process-driven mindset and attention to detail.