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Full Time Cloud Help Desk Jobs in Riverside, CA (NOW HIRING)

Onsite Computing, Inc

Level 3 Help Desk Technician

Corona, CA · Hybrid

$20.75 - $28/hr

We are seeking an experienced and highly skilled Level 3 Help Desk Technician to join our team. The ... Experience with virtualization technologies (e.g., VMware, Hyper-V) and cloud platforms (e.g., AWS ...

Onsite Computing

Level 3 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

We are seeking an experienced and highly skilled Level 3 Help Desk Technician to join our team. The ... Experience with virtualization technologies (e.g., VMware, Hyper-V) and cloud platforms (e.g., AWS ...

Tilly's

IS Helpdesk Technician

Irvine, CA · On-site

$19 - $21/hr

If you have 1-2 years of help desk experience, strong problem-solving skills, and enjoy working in ... What to Expect Schedule: Full-time role with weekday office hours; occasional evening or weekend ...

Zumiez

Solutions Desk Analyst / DC Specialist

Corona, CA · On-site

$21 - $26/hr

Job Title Solutions Desk Analyst / DC Specialist FLSA Status Non-Exempt Reports To Solutions Desk Manager Schedule Full-Time Effective Date July 2026 Location Corona, CA Purpose The Solutions Desk ...

VSolvit

DATABASE ADMINISTRATOR

Norco, CA · On-site

$150K - $185K/yr

Job Summary: We are seeking a Tier II Help Desk Support Specialist to provide technical ... cloud computing, geographic information systems (GIS), business intelligence (BI) systems, data ...

City of Norco

IT Technician

Norco, CA · On-site

$64K - $80K/yr

Provides end user Help Desk support for computers (PCs), laptops, tablets, mobile devices, web ... Monitors and maintains on-premise and cloud-based backups, participates in testing backup ...

MetroSys

IT Infrastructure Engineer

Irvine, CA · On-site

$40 - $70/hr

Participate in infrastructure projects, including hardware refreshes, cloud initiatives, and network enhancements. * Collaborate with the Help Desk team to resolve escalated infrastructure issues.

MetroSys, Inc.

IT Infrastructure Engineer

Irvine, CA · On-site

... cloud initiatives, and network enhancements. • Collaborate with the Help Desk team to resolve escalated infrastructure issues. • Develop and maintain technical documentation, diagrams, and ...

Origence

Sr. Cloud Architect

Ontario, CA · On-site

$147K - $184K/yr

As we help shape the future of lending, we're leveraging AI to enhance the way we work and create ... for this full-time position is $147900 - $184900 per year. We offer competitive compensation ...

Origence

Sr. Cloud Architect

Ontario, CA · On-site

$147K - $184K/yr

As we help shape the future of lending, we're leveraging AI to enhance the way we work and create ... for this full-time position is $147900 - $184900 per year. We offer competitive compensation ...

CU Direct

Sr. Cloud Architect

Ontario, CA · On-site

$147K - $184K/yr

As we help shape the future of lending, we're leveraging AI to enhance the way we work and create ... for this full-time position is $147900 - $184900 per year. We offer competitive compensation ...

Origence

Sr. Cloud Architect

Irvine, CA · On-site

$147K - $184K/yr

As we help shape the future of lending, we're leveraging AI to enhance the way we work and create ... for this full-time position is $147900 - $184900 per year. We offer competitive compensation ...

Origence

Sr. Cloud Architect

Irvine, CA

$147K - $184K/yr

As we help shape the future of lending, we're leveraging AI to enhance the way we work and create ... for this full-time position is $147900 - $184900 per year. We offer competitive compensation ...

Origence

Sr. Cloud Architect

Irvine, CA · On-site

$147K - $184K/yr

As we help shape the future of lending, we're leveraging AI to enhance the way we work and create ... for this full-time position is $147900 - $184900 per year. We offer competitive compensation ...

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All JobsCloud Help Desk JobsFull Time Cloud Help Desk JobsFull Time Cloud Help Desk Jobs in Riverside, CA

Full Time Cloud Help Desk information

See Riverside, CA salary details

$13

$24

$35

How much do full time cloud help desk jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for full time cloud help desk in Riverside, CA is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $27.07 per hour, depending on experience, location, and employer.

What is a full time cloud help desk?

A Full Time Cloud Help Desk professional provides technical support and assistance to users experiencing issues with cloud-based services and applications. They help resolve problems related to cloud platforms such as Microsoft Azure, Amazon Web Services (AWS), or Google Cloud, including troubleshooting connectivity, configuration, and access issues. These specialists work full time, often serving as the first point of contact for clients or employees needing help with cloud technology, ensuring minimal downtime and smooth operation of cloud resources.

How does a full time cloud help desk professional typically collaborate with other IT teams to resolve complex issues?

A Full Time Cloud Help Desk professional often works closely with network engineers, cloud architects, and security teams to address and resolve complex technical problems. When an issue goes beyond standard troubleshooting, help desk staff escalate tickets and facilitate communication between users and specialized teams. This collaborative approach ensures efficient problem-solving and knowledge sharing, which helps prevent recurring issues and improves overall cloud service reliability. Additionally, regular meetings and documentation practices are common to keep all stakeholders informed and aligned.

What are the key skills and qualifications needed to thrive as a full time cloud help desk professional, and why are they important?

To thrive as a Full Time Cloud Help Desk professional, you need strong troubleshooting skills, a solid understanding of cloud computing concepts, and typically an associate's or bachelor's degree in IT or a related field. Familiarity with cloud platforms like AWS, Azure, or Google Cloud, as well as ticketing systems and remote support tools, is often required, with certifications (such as AWS Certified Cloud Practitioner or CompTIA Cloud+) providing a competitive edge. Excellent communication, patience, and problem-solving abilities help professionals address user issues effectively and collaborate with technical teams. These skills and qualities are crucial for delivering timely support, maintaining cloud system reliability, and ensuring customer satisfaction.

What is the difference between Full Time Cloud Help Desk vs Full Time Cloud Support Specialist?

AspectFull Time Cloud Help DeskFull Time Cloud Support Specialist
CertificationsCompTIA Cloud+, AWS Certified Cloud Practitioner, Microsoft Azure FundamentalsSame as Help Desk, plus specialized certifications like AWS Certified Solutions Architect
Work EnvironmentHelp desk ticketing systems, remote support, customer communicationTechnical troubleshooting, system configuration, proactive support
Employer & Industry UsageIT service providers, cloud service companies, enterprise IT departmentsCloud service providers, managed service providers, enterprise IT teams

While both roles involve supporting cloud services, the Full Time Cloud Help Desk primarily handles customer inquiries and troubleshooting via ticketing systems, focusing on issue resolution. The Full Time Cloud Support Specialist often engages in deeper technical support, system configuration, and proactive problem-solving. Both roles require similar certifications and work in comparable environments, but the Support Specialist typically performs more advanced technical tasks.

What are popular job titles related to Full Time Cloud Help Desk jobs in Riverside, CA?

For Full Time Cloud Help Desk jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Full Time Cloud Help Desk jobs in Riverside, CA look for?

The top searched job categories for Full Time Cloud Help Desk jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Full Time Cloud Help Desk jobs?

Cities near Riverside, CA with the most Full Time Cloud Help Desk job openings:

Full Time Cloud Help Desk jobs near you

Level 3 Help Desk Technician

Corona, CA • On-site

Onsite Computing, Inc
IT Services • 1 - 10 employees
Learn more about Onsite Computing, Incexternal

$35 - $45/hr

Full-time

Re-posted yesterday

Job description

About Us: Onsite Computing is a leading provider of comprehensive IT solutions and support services. We are committed to delivering exceptional service and innovative technology solutions to our clients. Our team is composed of dedicated professionals who thrive in a collaborative and dynamic environment.
Job Description:
We are seeking an experienced and highly skilled Level 3 Help Desk Technician to join our team. The ideal candidate will possess advanced technical expertise and a strong commitment to providing top-tier support to our clients. This role involves resolving complex technical issues, mentoring junior technicians, and contributing to the continuous improvement of our support processes.
Key Responsibilities:
  • Provide advanced troubleshooting and resolution for complex hardware, software, and network issues.
  • Serve as an escalation point for Level 1 and Level 2 technicians, offering guidance and support.
  • Perform root cause analysis to identify and address recurring technical problems.
  • Configure, maintain, and troubleshoot servers, network devices, and other critical infrastructure.
  • Assist with the deployment and management of IT projects, including system upgrades and migrations.
  • Document and maintain detailed records of support requests, resolutions, and best practices.
  • Collaborate with other IT teams to ensure seamless integration and operation of systems.
  • Stay current with emerging technologies and industry trends to provide informed recommendations.
  • Participate in on-call rotation to provide after-hours support as needed.

Qualifications:
  • Bachelor's degree in information technology, Computer Science, or a related field, or equivalent work experience.
  • Minimum of 5 years of experience in a help desk or technical support role, with at least 2 years at a Level 2 or higher position.
  • Strong knowledge of Windows and Linux operating systems, networking protocols, and enterprise-level hardware and software.
  • Experience with virtualization technologies (e.g., VMware, Hyper-V) and cloud platforms (e.g., AWS, Azure).
  • Excellent problem-solving skills and the ability to work under pressure.
  • Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
  • Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Azure Administrator) are a plus.

What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A supportive and collaborative work environment.
  • Access to the latest technologies and tools.
  • Flexible working hours and remote work options.

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