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Help Samsung Technical Support Jobs in Riverside, CA

UpdatePromise

Technical Support

Chino, CA · On-site

$20/hr

Proven experience as an Helpdesk Technician, Customer Support Rep. or other relevant administrative / technical support roles. * Advanced knowledge of Microsoft Office, Office365, and an ability to ...

UpdatePromise

Technical Support

Chino, CA · On-site

$20/hr

Proven experience as an Helpdesk Technician, Customer Support Rep. or other relevant administrative / technical support roles. * Advanced knowledge of Microsoft Office, Office365, and an ability to ...

UpdatePromise

Technical Support

Chino, CA

$20/hr

Proven experience as an Helpdesk Technician, Customer Support Rep. or other relevant administrative / technical support roles. * Advanced knowledge of Microsoft Office, Office365, and an ability to ...

MetroSys

Technical Support Specialist

Irvine, CA · On-site

$20 - $30/hr

Required Qualifications * 2-5 years of experience in Help Desk, Desktop Support, or Technical Support roles. * Strong experience supporting: * Microsoft 365 * Windows 10/11 * Microsoft Office ...

Blue Dot Safe

Technical Support Associate

Pomona, CA · On-site

$21 - $24/hr

Join Our Team Are you a dependable problem-solver who enjoys helping people and tackling technical challenges? We're looking for a motivated Technical Support Specialist who takes pride in delivering ...

MetroSys

Technical Support Specialist

Irvine, CA · On-site

$20 - $30/hr

Required Qualifications * 2-5 years of experience in Help Desk, Desktop Support, or Technical Support roles. * Strong experience supporting: * Microsoft 365 * Windows 10/11 * Microsoft Office ...

Collabera

Technical Support Representative

Irvine, CA · On-site

They are seeking a Technical Support Representative to ensure the proper operation of technology ... Collabera is an end-to-end information technology services and solutions provider helping clients ...

Collectorsuniverse

Technical Support Engineer

Santa Ana, CA · Hybrid

$41 - $67/hr

... of helping collectors pursue their passions. We're always on the lookout for talented people to ... We're currently looking for a Technical Support Engineer to join the IT Service Desk team for a new ...

Burlington

Technical Support I

Riverside, CA · On-site

$15.60 - $22/hr

Position Overview The IT Support Specialist I provides technical support for the corporate, supply ... help the Technical Services team succeed, including, but not limited to: * Effectively and ...

Burlington Stores

Technical Support I

Riverside, CA · On-site

Position Overview The IT Support Specialist I provides technical support for the corporate, supply ... help the Technical Services team succeed, including, but not limited to: * Effectively and ...

ABB

VFD Technical Support Specialist

Irvine, CA · Remote

Join us and help run what runs the world. This position reports to: Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be responsible for providing ...

Esri

Technical Consultant - Integrated Support

Redlands, CA · On-site

$84K - $142K/yr

A Technical Consultant will work closely with enterprise customers to establish technical solutions, provide ongoing support, and help customers maximize their investment in GIS technology. This role ...

Esri

Technical Consultant - Integrated Support

Redlands, CA · On-site

$84K - $142K/yr

A Technical Consultant will work closely with enterprise customers to establish technical solutions, provide ongoing support, and help customers maximize their investment in GIS technology. This role ...

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All JobsHelp Samsung Technical Support JobsHelp Samsung Technical Support Jobs in Riverside, CA

Help Samsung Technical Support information

See Riverside, CA salary details

$15

$27

$46

How much do help samsung technical support jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for help samsung technical support in Riverside, CA is $27.17, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $29.62 per hour, depending on experience, location, and employer.

What is the difference between Help Samsung Technical Support vs Help Desk Technician?

AspectHelp Samsung Technical SupportHelp Desk Technician
CredentialsTypically requires technical certifications or product-specific trainingOften requires CompTIA A+ or similar certifications
Work EnvironmentCustomer service centers, technical support lines, online chatIT departments, corporate offices, remote support
Employer & IndustryElectronics manufacturers, tech companies, retailIT service providers, corporate IT departments
Common Search & ComparisonYesYes

Help Samsung Technical Support primarily focuses on assisting customers with Samsung products, requiring specialized product knowledge and certifications. Help Desk Technicians provide broader IT support across various hardware and software issues within organizations. While both roles involve troubleshooting and customer service, Samsung support is product-specific, whereas Help Desk Technicians handle general IT problems.

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For Help Samsung Technical Support jobs in Riverside, CA, the most frequently searched job titles are:

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The top searched job categories for Help Samsung Technical Support jobs in Riverside, CA are:

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Cities near Riverside, CA with the most Help Samsung Technical Support job openings:

Help Samsung Technical Support jobs near you

Technical Support

Chino, CA • On-site

UpdatePromise
Motor Vehicle Manufacturing • 51 - 200 employees
Learn more about UpdatePromiseexternal

$20/hr

Full-time

Re-posted 11 days ago

Job description

Technical Support
Department: Dealer Support
Employment Type: Full Time
Location: Chino, California
Reporting To: Julienne De Leon
Compensation: $20.00 / hour
Description
Become a Part of the UpdatePromise Team.
UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. We look for people who can grow, think, dream, innovate and create. Our culture thrives by embracing diversity and rewarding imagination. We seek achievers, leaders and visionaries. At UpdatePromise it's about each person bringing skills and passion to a challenging and constantly evolving world of technology.
UpdatePromise is a technology company. From our flagship Auto-Body Review product that changed an industry, to our full suite of products geared towards communication and automation, managing big data and providing leading edge engineering and systems support, our teams at UpdatePromise exist to revolutionize the future at the confluence of tech and communication. We invest and develop advances in technology and employ the most creative people in the world, and then give them the support to constantly innovate, iterate and serve consumers more directly and personally. Our teams are innovative, diverse, multidisciplinary and collaborative, taking technology into the future and bringing the world with it.
What exactly are we looking for?
1. Great interpersonal communication skills. Being the voice for our consumer experience product, it is imperative that you communicate effectively and persuasively over the phone, through email and reports to our clients to ensure a quality of service and upkeep the brand image.
2. Outstanding organizational skills. Being detail-oriented and proactive is essential in this role. You will be assisting and managing various existing and new accounts to make sure that they using our product to the fullest capacity.
3. Willingness to go the extra mile. You are willing to learn and stay on top of new procedures, technologies and software. You're an independent thinker who does not need any hand holding. You are tireless when it comes to resolving problems, averting crises, and fulfilling commitments, even in the face of significant push-back.
In short, we are looking for a high performing assistant who is confident, flexible, reliable, well organized and will be an asset to the organization as a whole.
What are some things that you will be doing?
  • Provide technical assistance and support for incoming queries and issues related to the UpdatePromise application.
  • Troubleshooting customer issues using your understanding of the UUpdatePromise application to troubleshoot and solve problems.
  • Respond to queries via email, ticket or over the phone.
  • Write training manuals and SOP's.
  • Follow up with customers to ensure issue has been resolved.
  • Gain feedback from customers about the UpdatePromise application.
  • Run reports to determine malfunctions that continue to occur.
  • Assisting other department personnel with Company and user creation
  • Testing of the UpdatePromise application prior to updates and deployments
  • Provide general administrative support

What do we absolutely need from you?
  • Proven experience as an Helpdesk Technician, Customer Support Rep. or other relevant administrative / technical support roles.
  • Advanced knowledge of Microsoft Office, Office365, and an ability to become familiar with specific organizational planning programs.
  • The ability to organize a daily workload by priorities.
  • Professional level verbal and written communication skills.
  • Ability to meet deadlines in a fast paced and quickly changing environment.

Apply