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Entry Level Help Desk Jobs in Riverside, CA (NOW HIRING)

GDR

Support Services Deskside Technician

Irvine, CA · On-site

$21 - $25/hr

... Desk. This is an entry-level role with training and mentoring provided. If you enjoy learning, taking on new challenges, and helping individuals with technology, this may be the role for you. This ...

GDR Group

Support Services Deskside Technician

Irvine, CA · Hybrid

$21 - $25/hr

... Desk. This is an entry-level role with training and mentoring provided. If you enjoy learning, taking on new challenges, and helping individuals with technology, this may be the role for you. This ...

GDR Group

Support Services Deskside Technician

Irvine, CA · On-site

$21 - $25/hr

... Desk. This is an entry-level role with training and mentoring provided. If you enjoy learning, taking on new challenges, and helping individuals with technology, this may be the role for you. This ...

GDR Group

Support Services Deskside Technician

Irvine, CA · On-site

$21 - $25/hr

... Desk. This is an entry-level role with training and mentoring provided. If you enjoy learning, taking on new challenges, and helping individuals with technology, this may be the role for you. This ...

Sky Zone LLC

Park Lead

Mission Viejo, CA · On-site

$18/hr

... entry-level leadership position designed to give employees delegation and ownership ... when extra help is needed (i.e. cafe, birthday parties, front desk, etc.). * Execution of ...

Sky Zone LLC

Park Lead

Mission Viejo, CA · On-site

$18/hr

... entry-level leadership position designed to give employees delegation and ownership ... when extra help is needed (i.e. café, birthday parties, front desk, etc.). * Execution of ...

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All JobsEntry Level Help Desk JobsEntry Level Help Desk Jobs in Riverside, CA

Entry Level Help Desk information

See Riverside, CA salary details

$13

$24

$35

How much do entry level help desk jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for entry level help desk in Riverside, CA is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $27.07 per hour, depending on experience, location, and employer.

Is helpdesk a good entry-level job?

Help desk positions are common entry-level IT jobs that involve troubleshooting technical issues, providing customer support, and using tools like ticketing systems. They offer opportunities to develop technical skills, communication abilities, and industry certifications such as CompTIA A+.

What are entry level help desk jobs?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an Entry Level Help Desk professional, and why are they important?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

Can you get a helpdesk job with no experience?

Entry level help desk positions often do not require prior experience and may accept candidates with basic technical knowledge, strong communication skills, and a willingness to learn. Certifications like CompTIA A+ can improve chances, and on-the-job training is common for new hires.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

What are some common challenges faced by entry-level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

Will IT help desk be replaced by AI?

Entry level help desk roles involve troubleshooting and customer support that require human judgment and communication skills, which AI currently cannot fully replicate. While AI tools can assist with routine tasks and knowledge base searches, human help desk staff are essential for complex issues and personalized service.

What job makes $10,000 a month without a degree?

Entry level help desk positions typically do not pay $10,000 a month without experience or specialized skills. High-paying jobs that reach this level often require advanced technical skills, certifications, or experience in fields like software development, sales, or entrepreneurship. Most roles paying this amount without a degree are rare and usually involve significant responsibility or specialized expertise.
What are the most commonly searched types of Help Desk jobs in Riverside, CA? The most popular types of Help Desk jobs in Riverside, CA are:
What are popular job titles related to Entry Level Help Desk jobs in Riverside, CA? For Entry Level Help Desk jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk jobs in Riverside, CA look for? The top searched job categories for Entry Level Help Desk jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Entry Level Help Desk jobs? Cities near Riverside, CA with the most Entry Level Help Desk job openings:
Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Riverside, CA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,237 per year, or $24.2 per hour.
Help Desk Technician - Onsite - Santa Ana, CA

Help Desk Technician - Onsite - Santa Ana, CA

Irvine Technology Corporation (ITC)

Santa Ana, CA

$20 - $22/hr

Other

Posted 14 days ago

Job description

Help Desk Technician

Our client is a trusted leader in third-party authentication and grading services for high-value collectibles, supporting more than 2,000 users across multiple sites. They're looking for a Help Desk Technician to join a tight-knit support team and serve as a first point of contact for end users across the business. This is a great opportunity for someone early in their IT career to gain hands-on experience with a respected company that invests in its technology team and rewards strong performers with long-term growth.

As part of our process after applying, you may receive an invitation from our AI Recruiter Avery for a short conversation that lets you share more about your background beyond your resume. For questions, contact .


  • Job Type: Long-term contract (extensions reviewed every 6 months)
  • Location: Onsite - Santa Ana, CA
  • Compensation: This job is expected to pay about $20-$22/hour W2
  • No Visa Sponsorship Available for this role

What You'll Do:


  • Field incoming help requests from end users via phone and email, providing courteous first-touch response and troubleshooting
  • Record, track, and document the support process from initial request through final resolution, including decisions made and actions taken
  • Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, configuring systems and applications, and implementing file backups
  • Conduct preventative maintenance on workstations, printers, and peripherals, and verify that fixes fully resolve user issues
  • Perform post-resolution follow-ups and contribute to help sheets and FAQ resources for end users

What Gets You the Job:


  • Working knowledge of Windows support in a business environment
  • Strong troubleshooting skills and the ability to research solutions using software updates, drivers, knowledge bases, and online resources
  • Customer-focused communication skills with a professional, courteous approach
  • Bachelor's degree in an IT-related field considered for entry-level candidates looking to break into the industry
  • Exposure to Okta, Jira, or Google Workspace is a plus

Irvine Technology Corporation (ITC) connects top talent with exceptional opportunities in IT, Security, Engineering, and Design. From startups to Fortune 500s, we partner with leading companies nationwide. Our AI recruiter, Avery helps streamline the first step of your journey-so we can focus on what matters most: helping you grow. Join us. Let us ELEVATE your career!

Ready to take the next step in your IT career? Apply today and let's talk about how this role fits your goals.

Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

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About Irvine Technology

Sourced by ZipRecruiter

Since 2000, our Women owned company has been delivering what organizations truly need diverse, talented professionals who will take their business to new heights. ITC serves our clients and elevates our candidates through a distinct and unified team together we achieve unrivaled goals and live life to the fullest. With a proven record of creating a strong pipeline of talented candidates, Our team uplifts confident and capable Technology Specialists from one of a kind backgrounds for contract and full time opportunities across the nation.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Irvine, CA, US

Year founded

2000

Social media

Facebook

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