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Entry Level Help Desk Jobs in Riverside, CA (NOW HIRING)

JOB SUMMARY Entry level management position that assists in supporting the day-to-day activities in ... Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. Works ...

Human Resources I

Yucaipa, CA

$39K - $50K/yr

Level I: Entry-level: administers general HR procedures and supports onboarding, employee file ... Prolonged periods of sitting at a desk and working on a computer * Must be able to access and ...

Human Resources I

Yucaipa, CA ยท On-site

$39K - $48K/yr

Level I: Entry-level: administers general HR procedures and supports onboarding, employee file ... Prolonged periods of sitting at a desk and working on a computer * Must be able to access and ...

JOB SUMMARY Entry level management position that assists in supporting the day-to-day activities in ... Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. Works ...

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Entry Level Help Desk information

See Riverside, CA salary details

$13

$24

$35

How much do entry level help desk jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for entry level help desk in Riverside, CA is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $27.07 per hour, depending on experience, location, and employer.

What are entry level help desk jobs?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an Entry Level Help Desk professional, and why are they important?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

What are some common challenges faced by entry-level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.
What are the most commonly searched types of Help Desk jobs in Riverside, CA? The most popular types of Help Desk jobs in Riverside, CA are:
What are popular job titles related to Entry Level Help Desk jobs in Riverside, CA? For Entry Level Help Desk jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk jobs in Riverside, CA look for? The top searched job categories for Entry Level Help Desk jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Entry Level Help Desk jobs? Cities near Riverside, CA with the most Entry Level Help Desk job openings:
Infographic showing various Entry Level Help Desk job openings in Riverside, CA as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,237 per year, or $24.2 per hour.

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago


Job description

Salary: $23 to $28 an hour

McCune Law Group is a premier plaintiff law firm with a rich history of representing both consumers and businesses in major and complex litigation. We specialize in various areas of law, including class actions, mass tort, personal injury, appeals, mediations, arbitrations, and a wide range of other case types. With a deep commitment to our clients and a relentless pursuit of justice and resolution, we have earned a reputation for excellence in the legal community.


Our firm operates not only in California but also serves clients across the United States. With a strong foundation built on integrity, expertise, and a passion for advocacy, we strive to make a meaningful impact in the lives of our clients by providing effective legal representation and achieving favorable outcomes.


What We Are Looking For

The Legal Assistant is a crucial member of the Employment Law and Social Economic Justice practice group, providing essential support to attorneys and paralegals. This role involves managing confidential tasks, administrative responsibilities, and clerical duties in line with established procedures. The Legal Assistant will answer phone calls, greet clients, contribute to fact-checking and compiling case evidence, and maintain communication with both internal and external contacts. Under the supervision of an attorney, the Legal Assistant will handle confidential tasks to provide comprehensive support in assigned legal cases.


Role and Responsibilities:

The essential duties and responsibilities of this position include, but are not limited to the following:

Case Management:

  • Assist attorneys in managing employment law cases from inception to resolution.
  • Monitor case progress and ensure critical deadlines are met.
  • Prepare discovery requests, responses, and organize document productions.

Legal Research & Document Preparation:

  • Conduct legal research and initial case assessments.
  • Draft, review, and edit legal documents such as briefs, pleadings, appeals, agreements, contracts, and legal memoranda.
  • Summarize deposition transcripts, medical records, and other legal documents.

Client Interaction:

  • Help with client intake and maintain consistent communication throughout the case.
  • Meet with clients, attorneys, and other professionals to discuss case details.

Administrative Support:

  • Organize and maintain documents in paper and electronic filing systems.
  • Coordinate with attorneys and paralegals to ensure smooth workflow.
  • Prepare billing information and track attorney time entries.
  • Perform all other duties as assigned.

Knowledge and Skills

  • Work experience as a legal assistant, legal secretary, or entry level paralegal.
  • Familiarity with law, legal procedures and protocols, and court system.
  • Working knowledge of case management software.
  • Excellent secretarial and organizational skills.
  • Computerized information and database record-keeping systems.

Qualifications and Education Requirements

  • High school diploma or general education degree (GED).
  • At least three years related experience. Paralegal certificate will be considered in lieu of experience.

Preferred Skills

  • Proficiency with Microsoft Outlook, Word, Excel and advanced computer skills with programs, applications, and other software and databases.
  • Exposure to programs such as TimeSheets, Hona and Litify.
  • Excellent interpersonal and verbal communication skills.
  • Ability to collaborate with different teams, practice areas, and individuals.
  • Excels in diverse work environments.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.

Physical Requirements

  • The physical demands and work conditions below are representative of those that must be met to successfully perform the essential functions of this job. Some requirements may be modified to accommodate individuals with disabilities:
  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.
  • The person in this position needs to occasionally move about to access office supplies. Constantly operates a computer.
  • Rarely ascends/descends, stoops, kneels, crouch or crawl.

Benefits: McCune Law Group is committed to inclusion and diversity. We are focused on career development, along with, providing our employees a healthy work-life balance. The company offers a competitive market-based compensation package based on experience, a bonus program, medical, dental, and vision insurance, paid time off, paid holidays, and 401(k).


Pay range for this position:

  • $23.00 to $28.00 per hour, DOE

McCune Law Group, McCune Wright Arevalo Vercoski Kusel Weck Brandt, APC provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics, protected by federal, state, or local laws.


This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.