ZipRecruiter

Log In

2

Entry Level Help Desk With Paid Training Jobs in Riverside, CA

Jackson Lewis P.C.

Help Desk Analyst

Orange, CA · On-site

$26.70 - $33.40/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Analyst will provide excellent customer service with the objective to provide immediate ... • Firm-paid holidays, vacation and sick time • Employee assistance program and other firm ...

Focus Point of Sale

POS Help Desk Technician

Irvine, CA

$21.50 - $29/hr

Knowledge/Experience: 1-2 years help desk experience High School degree or equivalent Proven ability to troubleshoot computer hardware and Microsoft Windows Experienced with network troubleshooting ...

Focus Point Of Sale

POS Help Desk Technician

Irvine, CA · On-site

$21.50 - $29/hr

A POS Help Desk Technician is responsible for providing phone support to end users on a variety of ... Experienced with network troubleshooting * Ability to learn multiple software applications

Addman Engineering

Help Desk Specialist L2

Irvine, CA · On-site

$70K - $80K/yr

Collaborate with fellow employees and customers in sharing issue resolutions by updating policies, procedures and knowledge base articles. * Occasional travel may be required. * Perform other duties ...

ADDMAN Engineering LLC

Help Desk Specialist L2

Irvine, CA · On-site

$70K - $80K/yr

Collaborate with fellow employees and customers in sharing issue resolutions by updating policies, procedures and knowledge base articles. * Occasional travel may be required. * Perform other duties ...

Onsite Computing

Level 1 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients ... with the setup and configuration of new hardware and software. * Provide basic training and ...

Onsite Computing

Level 2 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

... with the setup, configuration, and maintenance of hardware and software. * Provide training and ... help desk or technical support role. * Strong knowledge of Windows and Mac operating systems.

Bal Seal Engineering

Help Desk Analyst I

Lake Forest, CA · On-site

$25 - $31/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Position Summary The Help Desk Analyst is responsible for providing timely, high-quality technical ... This role supports end-user technology, manages company-issued devices, assists with employee ...

Onsite Computing

Level 0 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

  • Medical

  • Dental

  • Vision

  • PTO

Key Responsibilities: * Assist with basic troubleshooting and support for hardware and software ... Participate in training sessions and workshops to enhance technical skills. Qualifications:

Onsite Computing, Inc

Level 0 Help Desk Technician

Corona, CA · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • PTO

Key Responsibilities: * Assist with basic troubleshooting and support for hardware and software ... Participate in training sessions and workshops to enhance technical skills. Qualifications:

Onsite Computing, Inc

Level 0 Help Desk Technician

Corona, CA

$20.75 - $28/hr

  • Medical

  • Dental

  • Vision

  • PTO

Key Responsibilities: * Assist with basic troubleshooting and support for hardware and software ... Participate in training sessions and workshops to enhance technical skills. Qualifications:

next page

Showing results 1-20

All JobsHelp Desk With Paid Training JobsEntry Level Help Desk With Paid Training JobsEntry Level Help Desk With Paid Training Jobs in Riverside, CA

Entry Level Help Desk With Paid Training information

See Riverside, CA salary details

$13

$24

$35

How much do entry level help desk with paid training jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for entry level help desk with paid training in Riverside, CA is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $27.07 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Help Desk With Paid Training vs Help Desk Technician?

FeatureEntry Level Help Desk With Paid TrainingHelp Desk Technician
CertificationsOften no prior certifications required; training providedMay require CompTIA A+ or similar certifications
Work EnvironmentEntry-level, support desk, help desk settingHelp desk support, technical troubleshooting
Employer & Industry UsageCommon in IT support roles across various industriesStandard role in IT and tech companies

Entry Level Help Desk With Paid Training is designed for beginners with little to no experience, offering on-the-job training. Help Desk Technicians typically have some certifications and experience, focusing on technical troubleshooting. Both roles support IT users but differ mainly in experience and certification requirements.

What types of technical issues does an entry level help desk professional typically handle on a daily basis?

Entry Level Help Desk professionals commonly address a variety of technical issues such as password resets, basic software troubleshooting, printer connectivity problems, and network access requests. They may also assist users with setting up email accounts, installing approved applications, and resolving minor hardware issues. Most of these tasks are completed via phone, chat, or ticketing systems, providing a supportive environment for learning and skill development while working closely with more experienced IT staff.

What is an entry level help desk with paid training?

An Entry Level Help Desk with paid training is a starting position in IT support where new employees receive both a salary and structured training to help them learn the basics of troubleshooting, customer service, and technical support. These roles are designed for individuals with little to no prior experience in IT, making them ideal for recent graduates or career changers. During the paid training period, you learn how to resolve common technical issues, use help desk software, and communicate effectively with customers. This training helps build a foundation for future advancement in IT support or related fields.

What are the key skills and qualifications needed to thrive as an entry level help desk professional with paid training, and why are they important?

To thrive as an Entry Level Help Desk professional, you need fundamental knowledge of computer systems, troubleshooting, and basic networking, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote desktop tools, and sometimes certifications like CompTIA A+ are helpful. Strong communication, patience, and problem-solving skills set candidates apart in this role. These skills ensure quick resolution of technical issues and a positive experience for end-users, which is critical for organizational productivity.

What are popular job titles related to Entry Level Help Desk With Paid Training jobs in Riverside, CA?

For Entry Level Help Desk With Paid Training jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Entry Level Help Desk With Paid Training jobs in Riverside, CA look for?

The top searched job categories for Entry Level Help Desk With Paid Training jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Entry Level Help Desk With Paid Training jobs?

Cities near Riverside, CA with the most Entry Level Help Desk With Paid Training job openings:

Entry Level Help Desk With Paid Training jobs near you
Infographic showing various Entry Level Help Desk With Paid Training job openings in Riverside, CA as of June 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,237 per year, or $24.2 per hour.

Help Desk/Desktop Support Analyst

Robert Half

Ladera Ranch, CA • On-site

$70K - $75K/yr

Full-time

Posted 18 days ago

Job description

We are looking for a Help Desk/Desktop Support Analyst to deliver responsive, high-quality technical support for client environments in Ladera Ranch, California. This role supports end users directly, handles advanced issues escalated from frontline support, and helps maintain stable desktop, server, network, and cloud-based systems. The ideal candidate is comfortable balancing daily ticket work with incident troubleshooting, documentation, and collaboration across technical teams to improve service delivery.
Responsibilities:
• Resolve escalated support requests from frontline analysts, ensuring issues are addressed within expected service timelines.
• Investigate and troubleshoot complex desktop, server, network, and virtual environment problems, including urgent incidents that may require after-hours response.
• Provide direct assistance to client staff on site or remotely, restoring productivity and determining when specialized teams should be engaged.
• Perform basic system and software installations, configuration tasks, and user support across supported business environments.
• Maintain accurate service records, including ticket updates, troubleshooting notes, resolution details, and follow-up actions.
• Create user guidance, reference materials, and informal training sessions to help employees use equipment and systems effectively.
• Partner with technical leadership and cross-functional teams to identify operational needs and recommend improvements to tools, workflows, or business applications.
• Review system logs, server health indicators, security-related events, and infrastructure alerts to detect issues and apply corrective action when needed.
• Support service desk quality by reviewing open incidents, monitoring response effectiveness, and helping mentor entry-level analysts on support practices and technical troubleshooting.
• Follow established confidentiality, security, and access standards while supporting client systems and protecting sensitive information.• 2+ years of experience in help desk, desktop support, or technical support roles.
• Bachelor’s degree, college diploma, technical certificate in information technology, or an equivalent combination of education, certifications, and hands-on experience.
• Working knowledge of Microsoft 365, Azure, Microsoft Windows, Windows 10, Microsoft Office, and Active Directory.
• Experience managing service desk tickets and performing structured troubleshooting for end-user hardware, software, and access issues.
• Ability to work independently, manage multiple priorities, and adapt quickly in a fast-paced support environment.
• Strong communication skills with a detail-oriented, customer-focused approach to technical support.
• Familiarity with incident management or change management practices is preferred.
• Microsoft, Fortinet, or related technical certifications are considered an asset.
Robert Half logo

About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

View All Robert Half Jobs