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Entry Level Salesforce Help Desk Jobs in Riverside, CA

GDR Group

Support Services Deskside Technician

Irvine, CA · On-site

$25 - $30/hr

... Desk. This is an entry-level role with training and mentoring provided. If you enjoy learning, taking on new challenges, and helping individuals with technology, this may be the role for you. This ...

ATI Restoration

Program Administrator

Anaheim, CA · On-site

Must be able to effectively time manage their desk on their own so deadlines or meeting deadlines ... We also want someone who is a strong communicator and is not afraid to ask for help either. Key ...

Jenson USA

IT Support Technician

Riverside, CA · Hybrid

$22 - $26/hr

This entry-level role is perfect for the full-time college student pursuing a degree in an ... Familiarity with help desk ticketing systems * Understanding of Active Directory and/or Microsoft ...

Sky Zone LLC

Park Lead

Mission Viejo, CA · On-site

$18/hr

... entry-level leadership position designed to give employees delegation and ownership ... when extra help is needed (i.e. café, birthday parties, front desk, etc.). * Execution of ...

Sky Zone LLC

Park Lead

Mission Viejo, CA

$18/hr

... entry-level leadership position designed to give employees delegation and ownership ... when extra help is needed (i.e. cafe, birthday parties, front desk, etc.). * Execution of ...

Gateway Fleets

Sales Coordinator

Riverside, CA · On-site

$28 - $36/hr

Key Responsibilities: Deal Desk and Sales Execution • Partner with Account Executives to ... Help drive responsiveness and clarity during the sales process • Support a smooth and ...

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Entry Level Salesforce Help Desk information

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How much do entry level salesforce help desk jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for entry level salesforce help desk in Riverside, CA is $25.13, according to ZipRecruiter salary data. Most workers in this role earn between $20.58 and $28.08 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Salesforce Help Desk vs Entry Level Salesforce Administrator?

AspectEntry Level Salesforce Help DeskEntry Level Salesforce Administrator
CertificationsBasic Salesforce certifications (e.g., Salesforce Certified Administrator - ADM 201)Same certifications as Help Desk, often with additional admin-specific certifications
Work EnvironmentSupport-focused, troubleshooting user issues, providing technical assistanceMore involved in configuring, customizing Salesforce, and managing user permissions
Employer & Industry UsageCommon in companies with Salesforce platforms, customer support teamsUsed in organizations requiring ongoing Salesforce system management and optimization

While both roles require Salesforce certifications and involve working within Salesforce, the Entry Level Salesforce Help Desk primarily focuses on user support and issue resolution. In contrast, the Entry Level Salesforce Administrator handles system configuration, user management, and customization tasks, often requiring a deeper understanding of Salesforce functionalities.

What are popular job titles related to Entry Level Salesforce Help Desk jobs in Riverside, CA? For Entry Level Salesforce Help Desk jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Entry Level Salesforce Help Desk jobs in Riverside, CA look for? The top searched job categories for Entry Level Salesforce Help Desk jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Entry Level Salesforce Help Desk jobs? Cities near Riverside, CA with the most Entry Level Salesforce Help Desk job openings:
Entry Level Salesforce Help Desk jobs near you
Infographic showing various Entry Level Salesforce Help Desk job openings in Riverside, CA as of June 2026, with employment types broken down into 1% As Needed, 66% Full Time, 30% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $52,274 per year, or $25.1 per hour.
Product Operations Associate, Tier 1

Product Operations Associate, Tier 1

Anduril Industries

Santa Ana, CA

Other

Posted 9 days ago

Anduril rating

9.4

Company rating: 9.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

ABOUT THE TEAM

The Product Operations team is responsible for maintaining the health of our deployed assets across different products and business lines. Our core functions span everything from issue intake and triage to resolution and optimization. We do this by providing a suite of capabilities including managing customer relationships, fleet observability and monitoring, and data analytics. We work within a broader sustainment ecosystem that includes many functional teams across a business line, including Program Management, Engineering, Mission Operations, and Deployments. This team is a crucial component of ensuring customer and mission success, and plays a critical role in shaping how Anduril continues to execute its mission of providing cutting-edge capabilities to the United States and its allies.

ABOUT THE JOB

We are looking for a Product Operations Associate, Tier 1 to join our Help Desk operations and support our rapidly growing team in Irvine, CA. In this entry-level on-site position, you will assist in supporting our customers and their fielded assets by helping to triage and resolve issues across software and hardware products. You will work closely with more experienced team members, follow established processes, and escalate complex issues as needed. This role is a great opportunity to develop your technical skills, gain hands-on experience, and contribute to a mission-critical operation.
You should have a strong interest in technology, a willingness to learn, and the ability to respond quickly and effectively to customer needs. If you are passionate about groundbreaking technology and want to be part of a team supporting national security efforts, Anduril is interested in speaking with you.

WHAT YOU'LL DO
  • Assist in the intake, triage, and resolution of Anduril's customer issues related to hardware and software products
  • Monitor and respond to support tickets in Salesforce Service Desk or similar ticketing systems
  • Follow established runbooks and processes to troubleshoot and escalate issues appropriately
  • Communicate clearly and professionally with customers and internal teams
  • Document and update knowledge base articles and standard operating procedures (SOPs) under guidance
  • Collaborate with team members to maintain operational readiness and support 24x7 shift coverage
  • Identify recurring issues and suggest opportunities for process improvements
  • Participate in training sessions and continuously develop your technical knowledge
REQUIRED QUALIFICATIONS
  • Bachelor's degree or equivalent experience in a related field, or relevant technical certifications
  • 2+ years of experience in a 24x7 technical-oriented support, help desk, or customer service environment preferred
  • A fundamental understanding of hardware, software, and networking concepts
  • Open to working within a 24x7x365 operation and support non-standard, overnight, or weekend shifts
  • Must be able to work on-site at our Irvine, CA location
  • Must be able to obtain and hold a U.S. Secret security clearance; prior clearances or background investigations are a plus
PREFERRED QUALIFICATIONS
  • Familiarity with ticketing systems such as Salesforce Service Desk, Jira, or ServiceNow
  • Exposure to military or government hardware and software systems is a plus
  • Strong verbal and written communication skills
  • Ability to work effectively as part of a team and execute established procedures
  • Detail-oriented with a customer-focused mindset
  • Willingness to learn and adapt in a fast-paced environmentInterest in embedded systems, sensors, robotics, or national security technology
 

What Anduril employees say

Pay

Benefits

Hours and flexibility

Workplace

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Anduril Industries logo

About Anduril Industries

Sourced by ZipRecruiter

Anduril Industries is a trailblazer in the technology industry based in Costa Mesa, CA, US. Founded in 2017 by Palmer Luckey, the creator of Oculus VR, the company focuses on developing innovative technology to equip and empower those in the defense sector. Its primary products include cutting-edge autonomous systems and AI software that assist in combating threats to national and global security. The mission of Anduril Industries is to integrate technology and defense by building transformative, scalable solutions that ensure a safer world.

Industry

Guided missile and space vehicle manufacturing

Company size

501 - 1,000 Employees

Headquarters location

Costa Mesa, CA, US

Year founded

2017

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