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Entry Level Salesforce Help Desk Jobs Near Me

... a friendly, helpful way, including reaching out to them for resolution, building trust, and ... Salesforce as a ticketing tool Reviewing tools, calls, and reports to define trends of issues that ...

Experience Level Entry Level Job Type & Location This is a Contract position based out of Columbus ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

New

Service Desk Analyst I (Columbus)

Columbus, OH · On-site

$19.75 - $27/hr

... entry-level IT certifications (e.g., CompTIA A+) * Experience working in a ticket-based support or service desk environment * Transferable experience from customer-facing technical, retail IT, help ...

New

... entry-level IT certifications (e.g., CompTIA A+) * Experience working in a ticket-based support or service desk environment * Transferable experience from customer-facing technical, retail IT, help ...

New

... role in helping clients optimize their operational efficiency by analyzing their needs ... PwC does not intend to hire experienced or entry level job seekers who will need, now or in the ...

What You'll Do From answering phones, helping with customer questions, handing out a lot of ... Tuesday/Thursday evenings * Entry-level, $11-$18/hr (based on experience) * Position available in ...

What You'll Do From answering phones, helping with customer questions, handing out a lot of ... Tuesday/Thursday evenings * Entry-level, $11-$18/hr (based on experience) * Position available in ...

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Entry Level Salesforce Help Desk information

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How much do entry level salesforce help desk jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for entry level salesforce help desk in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.
What job categories do people searching Entry Level Salesforce Help Desk jobs look for? The top searched job categories for Entry Level Salesforce Help Desk jobs are:
What cities are hiring for Entry Level Salesforce Help Desk jobs? Cities with the most Entry Level Salesforce Help Desk job openings:
What states have the most Entry Level Salesforce Help Desk jobs? States with the most job openings for Entry Level Salesforce Help Desk jobs include:
What are the most commonly searched types of Salesforce Help Desk jobs? The most popular types of Salesforce Help Desk jobs are:
A map of the United States highlighting the number of Entry Level Salesforce Help Desk job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Entry Level Salesforce Help Desk job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Clinical Help Desk Support (Phone / Email)

Ruri Software Technologies LLC

Dublin, OH • On-site

$16.50 - $21.25/hr

Full-time

Re-posted 21 days ago


Job description

Job Title: Clinical Help Desk Support (Phone / Email)
Location : Dublin , Ohio
Overall experience level: Preferred minimum of 2-7 years' experience as a IT support / call center agent
looking for a helpdesk agent to provide support within a call center for a Healthcare client. This helpdesk provides support coverage 24x7 / 365 days a year.
As a support desk agent your duties would include
• Answering phones and monitoring Electronic Submissions for a Healthcare client's Clinical product
• Creating Support Tickets in Salesforce (Case tracking tool)
• Multi-tasking between multiple online tools
• Working with PHI and PII Data
• Ensuring that cases are assigned and worked within standard operating process guidelines
• Handling issues reported by Patients regarding account management, authentication, and basic site navigation that can typically be addressed quickly with first call resolution.
• Product Support includes but not limited too - Password Resets, Messaging Providers, Dependent Management, Locating Health Records
Primary skills requested:
Tracking
Healthcare knowledge
Salesforce
Helpdesk
Support
Email
Phone
For this role we value:
• Willingness to work in a highly structured and tightly supervised environment
• Ability to follow documented standard operating procedures to ensure PHI Integrity
• Excellent Communication skills; both verbal and written
• Strong competencies in Empathy, Patience, and listening & understanding the issue being reported
• Exceptional troubleshooting and case documentation skills required
• Flexible / Adaptable to shift schedule changes
• Ability to multi-task and handle ever changing priorities
• Experience working within a high-volume call center desirable 1+ years applications support and customer service experience
• Basic understanding of Healthcare Terminology Basic IT competencies
Overall experience level:
Mandatory minimum of 1+ years' experience working within a high-volume call center
Desirable 2+ years applications support and customer service experience