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Entry Level Salesforce Help Desk Jobs in California

PagerDuty

Deal Desk Specialist

San Francisco, CA

Intake & triage of Deal Desk SFDC Queue * Respond with urgency and be able proactively prioritize your workload. * Identify and explore opportunities for sales process improvements and help drive ...

Iterable

Deal Desk Analyst - Contract

San Francisco, CA · On-site

$45 - $55/hr

Help support sales with quote and order form creation, including making edits inside of the CPQ ... Experience in Salesforce/CRM * Can be self-sufficient and detail-oriented, especially during crunch ...

Five9

Deal Desk Analyst

San Ramon, CA · On-site +1

$137K/yr

We are actively sourcing for a full-time Deal Desk Analyst who loves working with Sales, Finance ... teams to help frame and price customer quotes * Proficiency in Salesforce.com and CPQ tools

IMIA, LLC

Service Desk Analyst III

San Diego, CA

$80K - $90K/yr

... and help improve service desk processes while delivering responsive, professional, and customer ... None LEVELING GUIDELINES Level Scope and Expectations Service Desk Analyst I Entry-level service ...

Iterable

Deal Desk Analyst - Contract

San Francisco, CA · On-site +1

$45 - $55/hr

Help support sales with quote and order form creation, including making edits inside of the CPQ ... Experience in Salesforce/CRM * Can be self-sufficient and detail-oriented, especially during crunch ...

The Habit Burger Grill

IT Helpdesk Analyst

Irvine, CA

$22.88 - $26/hr

Based in our Irvine, CA Support Center and reporting to the Manager of our Helpdesk. This person ... of Service Desk support experience or entry-level technical training and certifications. Our ...

Yum Brands

IT Helpdesk Analyst

Irvine, CA

$22.88 - $26/hr

Based in our Irvine, CA Support Center and reporting to the Manager of our Helpdesk. This person ... of Service Desk support experience or entry-level technical training and certifications. Our ...

MDC Holdings

Disclosure Desk Associate

Folsom, CA · On-site

$19.75 - $26.75/hr

Disclosure Desk Associate Job Locations US-CA-Folsom | US-WA-Vancouver ID 2026-8193 Category ... This role may provide guidance to new or entry-level team members as needed. This is a remote ...

The Habit Burger Grill

IT Helpdesk Analyst

Irvine, CA · On-site

$22.88 - $26/hr

Based in our Irvine, CA Support Center and reporting to the Manager of our Helpdesk. This person ... of Service Desk support experience or entry-level technical training and certifications. Our ...

Yum

IT Helpdesk Analyst

Irvine, CA · On-site

$22.88 - $26/hr

Based in our Irvine, CA Support Center and reporting to the Manager of our Helpdesk. This person ... of Service Desk support experience or entry-level technical training and certifications. Our ...

Pwc

Salesforce Consulting Senior Associate

San Diego, CA

$77K - $202K/yr

... helping clients optimise operational efficiency. These individuals analyse client needs, implement ... PwC does not intend to hire experienced or entry level job seekers who will need, now or in the ...

Pwc

Salesforce Consulting Senior Associate

Irvine, CA

$77K - $202K/yr

... helping clients optimise operational efficiency. These individuals analyse client needs, implement ... PwC does not intend to hire experienced or entry level job seekers who will need, now or in the ...

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Entry Level Salesforce Help Desk information

What is the difference between Entry Level Salesforce Help Desk vs Entry Level Salesforce Administrator?

AspectEntry Level Salesforce Help DeskEntry Level Salesforce Administrator
CertificationsBasic Salesforce certifications (e.g., Salesforce Certified Administrator - ADM 201)Same certifications as Help Desk, often with additional admin-specific certifications
Work EnvironmentSupport-focused, troubleshooting user issues, providing technical assistanceMore involved in configuring, customizing Salesforce, and managing user permissions
Employer & Industry UsageCommon in companies with Salesforce platforms, customer support teamsUsed in organizations requiring ongoing Salesforce system management and optimization

While both roles require Salesforce certifications and involve working within Salesforce, the Entry Level Salesforce Help Desk primarily focuses on user support and issue resolution. In contrast, the Entry Level Salesforce Administrator handles system configuration, user management, and customization tasks, often requiring a deeper understanding of Salesforce functionalities.

What are entry-level roles at Salesforce?

Entry-level roles at Salesforce typically include positions such as Salesforce Help Desk Support, Salesforce Administrator Trainee, or Junior Support Specialist. These roles often require basic knowledge of Salesforce platforms, strong communication skills, and may involve assisting users, troubleshooting issues, and learning Salesforce tools and certifications. They are suitable for candidates starting their careers in Salesforce support or administration.

What are the most commonly searched types of Salesforce Help Desk jobs in California?

The most popular types of Salesforce Help Desk jobs in California are:

What are popular job titles related to Entry Level Salesforce Help Desk jobs in California?

For Entry Level Salesforce Help Desk jobs in California, the most frequently searched job titles are:

What job categories do people searching Entry Level Salesforce Help Desk jobs in California look for?

The top searched job categories for Entry Level Salesforce Help Desk jobs in California are:

What cities in California are hiring for Entry Level Salesforce Help Desk jobs?

Cities in California with the most Entry Level Salesforce Help Desk job openings:

Entry Level Salesforce Help Desk jobs near you
Infographic showing various Entry Level Salesforce Help Desk job openings in California as of August 2026, with employment types broken down into 1% As Needed, 62% Full Time, 32% Part Time, 2% Temporary, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution.

Deal Desk Specialist

San Francisco, CA

PagerDuty
Software Development • 1 - 5K employees
Learn more about PagerDutyexternal

Full-time

Posted 4 days ago

Job description

As a Deal Desk Specialist on the Deal Desk team at PagerDuty, you will work cross-functionally with Sales, Finance, Marketing, Security, and IT partners in all regions to streamline our Lead-To-Cash Flow. You will be working with intelligent and driven individuals focused on delivering high impact projects.

The ideal candidate must be an organized problem solver, data-driven, and have excellent analytical skills. 

This role is expected to come into our San Francisco office 2 times per week, so you can thrive in your new role and fully embrace being a Dutonian!

Responsibilities
  • Serve as the trusted advisorand go-to resourcesto the Sales teams, building strong relationships for solving complex problems across O2Cprocesses 
  • Educate Sales teams on changes in processes, policies, and best practices to improveperformance and release Sales capacity to core Sales activities
  • You will train, mentor and educate other members of the Deal Desk global team to enable them to provide excellent support to the Field and our customers. 
  • Intake & triage of Deal Desk SFDC Queue 
  • Respond with urgency and be able proactively prioritize your workload. 
  • Identify and explore opportunities for sales process improvements and help drive enablement efforts
  • Provide deal support to our global sales teams by assisting with manual order forms, deal guidance, system updates and reporting
  • Identify and resolve issues that could prevent deals from closing in a timely manner
  • Escalate deal-threatening issues to appropriate leaders when resolution cannot be achieved at the virtual team level
  • Report, track and follow-up on system related issues affecting your tasks until resolution
  • Assist with deal enablement and maintaining documentation
  • Drive special projects in data quality assurance across key areas of our sales team
  • Support new sales program initiatives as needed
Basic Qualifications: 
  • Bachelor's degree 
  • 2+ year of experiencein Sales Operations, Sales Enablement or Deal Desk 
Preferred Qualifications: 
  • Comfortable with change and an ability to thrive in a fast-moving environment 
  • Excellent interpersonal and communication skills 
  • Ability to learn quickly in a dynamic and collaborative environment 
  • Strong business acumen, organizational, time management skills and attention to detail  
  • Proficient with SFDC CPQ, Google and Microsoft Office products 
  • Ability to process a high volume of transactions with accuracy and integrity
  • Flexible to extend/shift working hours to accommodate the business

The base salary range for this position is 75,000 - 125,400 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. 

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position.  Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. 

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.            

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