Denver, CO · On-site
$21 - $28.75/hr
Help Desk Support II (Salesforce/Jira) Location: Denver, Colorado (Remote) Job Type: Contract Experience: Minimum 3 years About the Role We are seeking an experienced Help Desk Support II ...
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Denver, CO · On-site
$21 - $28.75/hr
Help Desk Support II (Salesforce/Jira) Location: Denver, Colorado (Remote) Job Type: Contract Experience: Minimum 3 years About the Role We are seeking an experienced Help Desk Support II ...
As part of this high-profile digital transformation initiative, the organization is seeking a Help Desk Specialist to provide Tier 1 technical support, Salesforce application administration, and end ...
As part of this high-profile digital transformation initiative, the organization is seeking a Help Desk Specialist to provide Tier 1 technical support, Salesforce application administration, and end ...
Dublin, OH · On-site
$16.50 - $21.25/hr
Clinical Help Desk Support (Phone / Email) Location : Dublin , Ohio Overall experience level ... Tracking Healthcare knowledge Salesforce Helpdesk Support Email Phone For this role we value: • ...
Dublin, OH · On-site
$16.50 - $21.25/hr
Clinical Help Desk Support (Phone / Email) Location : Dublin , Ohio Overall experience level ... Tracking Healthcare knowledge Salesforce Helpdesk Support Email Phone For this role we value: • ...
Denver, CO · On-site
$25 - $28.12/hr
Help Desk Support II Pay Rate: $25/hr. - $28.12/hr. Location: :100% remote - MUST SIT IN COLORADO ... Provides Salesforce and Salesforce third-party application support to to internal and external ...
Denver, CO · On-site
$25 - $28.12/hr
Help Desk Support II Pay Rate: $25/hr. - $28.12/hr. Location: :100% remote - MUST SIT IN COLORADO ... Provides Salesforce and Salesforce third-party application support to to internal and external ...
Hickory, NC · On-site
$18 - $24.25/hr
Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this ...
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Hickory, NC · On-site
$18 - $24.25/hr
Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this ...
Statesville, NC · On-site
$18.75 - $25.50/hr
Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this ...
Quick apply
Statesville, NC · On-site
$18.75 - $25.50/hr
Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this ...
Hickory, NC · On-site
$18 - $24.25/hr
Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this ...
Quick apply
Hickory, NC · On-site
$18 - $24.25/hr
Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this ...
$18 - $24.25/hr
Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this ...
Quick apply
$18 - $24.25/hr
Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this ...
Mooresville, NC · On-site
$17.75 - $23.75/hr
Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this ...
Mooresville, NC · On-site
$17.75 - $23.75/hr
Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this ...
Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this ...
Quick apply
Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this ...
Statesville, NC · On-site
$18.75 - $25.50/hr
Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this ...
Statesville, NC · On-site
$18.75 - $25.50/hr
Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this ...
$18.75 - $25.50/hr
Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this ...
Quick apply
$18.75 - $25.50/hr
Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this ...
Hickory, NC · On-site
$18 - $24.25/hr
Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this ...
Hickory, NC · On-site
$18 - $24.25/hr
Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this ...
Statesville, NC · On-site
$18.75 - $25.50/hr
Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this ...
Quick apply
Statesville, NC · On-site
$18.75 - $25.50/hr
Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this ...
Miami, FL · On-site
Help Desk Specialist Duration: 12 Months Locations: Miami, FL 33131 Help Desk Specialist / IT ... Salesforce
Miami, FL · On-site
Help Desk Specialist Duration: 12 Months Locations: Miami, FL 33131 Help Desk Specialist / IT ... Salesforce
Wallingford, CT · On-site
This is an entry-level role with full training provided by our internal team - no prior Help Desk experience is required, just strong customer service instincts and a willingness to learn. Job ...
Wallingford, CT · On-site
This is an entry-level role with full training provided by our internal team - no prior Help Desk experience is required, just strong customer service instincts and a willingness to learn. Job ...
Brooklyn, NY · On-site
$18 - $22.75/hr
Help Desk Agent Location: Brooklyn, NY 11217 Mode : Contract (6+ Months) The L2 IT Help Desk ... Salesforce, Lemur, AVLS, OMW, etc) and devices (Ex: Truck mounted Toughbooks, IOS devices, Modems ...
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Brooklyn, NY · On-site
$18 - $22.75/hr
Help Desk Agent Location: Brooklyn, NY 11217 Mode : Contract (6+ Months) The L2 IT Help Desk ... Salesforce, Lemur, AVLS, OMW, etc) and devices (Ex: Truck mounted Toughbooks, IOS devices, Modems ...
Melville, NY · On-site
$17.50 - $22.25/hr
Help Desk Agent Location: Melville, NY 11747 Mode : Contract (6+ Months) The L2 IT Help Desk ... Salesforce, Lemur, AVLS, OMW, etc) and devices (Ex: Truck mounted Toughbooks, IOS devices, Modems ...
Quick apply
Melville, NY · On-site
$17.50 - $22.25/hr
Help Desk Agent Location: Melville, NY 11747 Mode : Contract (6+ Months) The L2 IT Help Desk ... Salesforce, Lemur, AVLS, OMW, etc) and devices (Ex: Truck mounted Toughbooks, IOS devices, Modems ...
$20 - $27.25/hr
Description As a Help Desk Analyst, you will provide Tier 1 and Tier 2 technical support to end ... Requirements -Respond to inbound support requests via phone, email, and Salesforce ticketing system ...
$20 - $27.25/hr
Description As a Help Desk Analyst, you will provide Tier 1 and Tier 2 technical support to end ... Requirements -Respond to inbound support requests via phone, email, and Salesforce ticketing system ...
Coeur D Alene, ID · On-site
$20 - $27.25/hr
As a Help Desk Analyst, you will provide Tier 1 and Tier 2 technical support to end-users and ... Requirements -Respond to inbound support requests via phone, email, and Salesforce ticketing system ...
Coeur D Alene, ID · On-site
$20 - $27.25/hr
As a Help Desk Analyst, you will provide Tier 1 and Tier 2 technical support to end-users and ... Requirements -Respond to inbound support requests via phone, email, and Salesforce ticketing system ...
$14.42 - $16.37
3% of jobs
$16.37 - $18.31
8% of jobs
$19.77 is the 25th percentile. Wages below this are outliers.
$18.31 - $20.26
18% of jobs
$20.26 - $22.20
18% of jobs
The median wage is $22.58 / hr.
$22.20 - $24.15
14% of jobs
$25.99 is the 75th percentile. Wages above this are outliers.
$24.15 - $26.09
15% of jobs
$26.09 - $28.04
9% of jobs
$28.04 - $29.98
6% of jobs
$29.98 - $31.93
3% of jobs
$31.93 - $33.87
3% of jobs
$33.87 - $35.82
2% of jobs
$14
$24
$35
| Aspect | Entry Level Salesforce Help Desk | Entry Level Salesforce Administrator |
|---|---|---|
| Certifications | Basic Salesforce certifications (e.g., Salesforce Certified Administrator - ADM 201) | Same certifications as Help Desk, often with additional admin-specific certifications |
| Work Environment | Support-focused, troubleshooting user issues, providing technical assistance | More involved in configuring, customizing Salesforce, and managing user permissions |
| Employer & Industry Usage | Common in companies with Salesforce platforms, customer support teams | Used in organizations requiring ongoing Salesforce system management and optimization |
While both roles require Salesforce certifications and involve working within Salesforce, the Entry Level Salesforce Help Desk primarily focuses on user support and issue resolution. In contrast, the Entry Level Salesforce Administrator handles system configuration, user management, and customization tasks, often requiring a deeper understanding of Salesforce functionalities.
Cities with the most Entry Level Salesforce Help Desk job openings:
The most popular types of Salesforce Help Desk jobs are:
States with the most job openings for Entry Level Salesforce Help Desk jobs include:
The top searched job categories for Entry Level Salesforce Help Desk jobs are:
Job Title: Help Desk Support II (Salesforce/Jira)
Location: Denver, Colorado (Remote)
Job Type: Contract
Experience: Minimum 3 years
About the RoleWe are seeking an experienced Help Desk Support II professional to provide technical support for Salesforce CRM and enterprise applications. This fully remote role involves troubleshooting application issues, managing incidents through Jira, and delivering excellent end-user support in a fast-paced technology environment.
ResponsibilitiesProvide technical support for Salesforce CRM and integrated third-party applications.
Respond to support requests via email, phone, and virtual meetings.
Troubleshoot and resolve application and technical issues.
Log, track, and manage incidents using Salesforce Help Desk and Jira.
Prioritize, categorize, and assign incidents based on business impact.
Escalate complex issues to appropriate technical teams.
Validate reported bugs and assist with root cause analysis.
Document issues, resolutions, and troubleshooting steps.
Keep users updated throughout the incident resolution process.
Minimum 3 years of Help Desk, Technical Support, or Application Support experience.
Hands-on experience supporting Salesforce CRM applications.
Experience with Jira or similar ticketing/incident management tools.
Strong troubleshooting and analytical skills.
Proficiency with Microsoft Office and Google Workspace.
Excellent written and verbal communication skills.
Ability to work independently in a remote environment.
Salesforce Administrator Certification (completed or in progress).
Experience supporting enterprise SaaS applications.
Familiarity with Salesforce Service Cloud or Help Desk environments.
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In the dynamic landscape of today’s business environment, flexibility is key. At Centstone, we understand the unique demands of your industry and offer tailored Contract Hiring solutions to empower your organization with the right talent when you need it most.
Recruiting and staffing services
51 - 200 Employees
Hazlet, NJ, US
2022
