Denver, CO · On-site
$21 - $28.75/hr
Help Desk Support II (Salesforce/Jira) Location: Denver, Colorado (Remote) Job Type: Contract Experience: Minimum 3 years About the Role We are seeking an experienced Help Desk Support II ...
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Denver, CO · On-site
$21 - $28.75/hr
Help Desk Support II (Salesforce/Jira) Location: Denver, Colorado (Remote) Job Type: Contract Experience: Minimum 3 years About the Role We are seeking an experienced Help Desk Support II ...
As part of this high-profile digital transformation initiative, the organization is seeking a Help Desk Specialist to provide Tier 1 technical support, Salesforce application administration, and end ...
As part of this high-profile digital transformation initiative, the organization is seeking a Help Desk Specialist to provide Tier 1 technical support, Salesforce application administration, and end ...
As part of this high-profile digital transformation initiative, the organization is seeking a Help Desk Specialist to provide Tier 1 technical support, Salesforce application administration, and end ...
As part of this high-profile digital transformation initiative, the organization is seeking a Help Desk Specialist to provide Tier 1 technical support, Salesforce application administration, and end ...
Dublin, OH · On-site
$16.50 - $21.25/hr
Clinical Help Desk Support (Phone / Email) Location : Dublin , Ohio Overall experience level ... Tracking Healthcare knowledge Salesforce Helpdesk Support Email Phone For this role we value: • ...
Dublin, OH · On-site
$16.50 - $21.25/hr
Clinical Help Desk Support (Phone / Email) Location : Dublin , Ohio Overall experience level ... Tracking Healthcare knowledge Salesforce Helpdesk Support Email Phone For this role we value: • ...
$20 - $27/hr
Help Desk Technician I (Entry-Level) Type: Full Time Employment Location: Marlton, NJ (onsite) The Help Desk Technician I is an entry-level role providing first-response support for computer hardware ...
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$20 - $27/hr
Help Desk Technician I (Entry-Level) Type: Full Time Employment Location: Marlton, NJ (onsite) The Help Desk Technician I is an entry-level role providing first-response support for computer hardware ...
$20.50 - $27.75/hr
Job Summary : AA2IT is seeking a Help Desk Technician to assist in reviewing open cases and ... Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services.
$20.50 - $27.75/hr
Job Summary : AA2IT is seeking a Help Desk Technician to assist in reviewing open cases and ... Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services.
Plano, TX · On-site
$18.75 - $25.25/hr
This entry-level position is ideal for someone with strong communication skills, a customer-focused mindset, and an interest in developing their experience in IT help desk and technical support
Plano, TX · On-site
$18.75 - $25.25/hr
This entry-level position is ideal for someone with strong communication skills, a customer-focused mindset, and an interest in developing their experience in IT help desk and technical support
Arlington, VA · On-site
$23 - $31/hr
... entry level technical support role • Understands networking concepts; servers; LANs/WANs • ... Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services.
Arlington, VA · On-site
$23 - $31/hr
... entry level technical support role • Understands networking concepts; servers; LANs/WANs • ... Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services.
Hands-on expertise administering a help desk or CRM ticketing platform (Zoho Desk, Salesforce Service Cloud, Freshdesk, Zendesk, or similar), including configuring routing rules, escalation workflows ...
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Hands-on expertise administering a help desk or CRM ticketing platform (Zoho Desk, Salesforce Service Cloud, Freshdesk, Zendesk, or similar), including configuring routing rules, escalation workflows ...
Melville, NY · On-site
$17.50 - $22.25/hr
Help Desk Agent Location: Melville, NY 11747 Mode : Contract (6+ Months) The L2 IT Help Desk ... Salesforce, Lemur, AVLS, OMW, etc) and devices (Ex: Truck mounted Toughbooks, IOS devices, Modems ...
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Melville, NY · On-site
$17.50 - $22.25/hr
Help Desk Agent Location: Melville, NY 11747 Mode : Contract (6+ Months) The L2 IT Help Desk ... Salesforce, Lemur, AVLS, OMW, etc) and devices (Ex: Truck mounted Toughbooks, IOS devices, Modems ...
Wallingford, CT · On-site
This is an entry-level role with full training provided by our internal team - no prior Help Desk experience is required, just strong customer service instincts and a willingness to learn. Job ...
Wallingford, CT · On-site
This is an entry-level role with full training provided by our internal team - no prior Help Desk experience is required, just strong customer service instincts and a willingness to learn. Job ...
Brooklyn, NY · On-site
$18 - $22.75/hr
Help Desk Agent Location: Brooklyn, NY 11217 Mode : Contract (6+ Months) The L2 IT Help Desk ... Salesforce, Lemur, AVLS, OMW, etc) and devices (Ex: Truck mounted Toughbooks, IOS devices, Modems ...
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Brooklyn, NY · On-site
$18 - $22.75/hr
Help Desk Agent Location: Brooklyn, NY 11217 Mode : Contract (6+ Months) The L2 IT Help Desk ... Salesforce, Lemur, AVLS, OMW, etc) and devices (Ex: Truck mounted Toughbooks, IOS devices, Modems ...
Wallingford, CT · On-site
This is an entry-level role with full training provided by our internal team - no prior Help Desk experience is required, just strong customer service instincts and a willingness to learn. Job ...
Wallingford, CT · On-site
This is an entry-level role with full training provided by our internal team - no prior Help Desk experience is required, just strong customer service instincts and a willingness to learn. Job ...
Amelia Court House, VA · On-site
$45K - $55K/yr
IT Help Desk Specialist I Star Children's Dress Company, Inc. Location: 9120 Pridesville Road ... This is an excellent opportunity for an entry-level or early-career IT professional who enjoys ...
Amelia Court House, VA · On-site
$45K - $55K/yr
IT Help Desk Specialist I Star Children's Dress Company, Inc. Location: 9120 Pridesville Road ... This is an excellent opportunity for an entry-level or early-career IT professional who enjoys ...
Tampa, FL · On-site
$19 - $25.50/hr
Description First Coast Security is seeking an Entry-Level Help Desk Technician to join our team. In this role, you will work remotely to provide technical support to our employees and clients. As a ...
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Tampa, FL · On-site
$19 - $25.50/hr
Description First Coast Security is seeking an Entry-Level Help Desk Technician to join our team. In this role, you will work remotely to provide technical support to our employees and clients. As a ...
Graham, NC · On-site
$16 - $21.75/hr
Help Desk 1 Technician Remote -but must be located in or near Graham NC. Company Overview: Harbor ... This entry-level position is ideal for someone passionate about technology and eager to learn in a ...
Graham, NC · On-site
$16 - $21.75/hr
Help Desk 1 Technician Remote -but must be located in or near Graham NC. Company Overview: Harbor ... This entry-level position is ideal for someone passionate about technology and eager to learn in a ...
Plano, TX · On-site
$16.75 - $21.75/hr
Entry-Level IT Help Desk Agent - Leading Insurance Client Contract: 12 months, with possible extension up to 24 months. Schedule: Certain shifts require three days in the office and two days remotely ...
Plano, TX · On-site
$16.75 - $21.75/hr
Entry-Level IT Help Desk Agent - Leading Insurance Client Contract: 12 months, with possible extension up to 24 months. Schedule: Certain shifts require three days in the office and two days remotely ...
Washington, DC · On-site
$20/hr
Will be providing project coordination and help desk support to volunteers on operation systems ... Salesforce, and JIRA software tools. For consideration, please submit your resume as a MS Word ...
Washington, DC · On-site
$20/hr
Will be providing project coordination and help desk support to volunteers on operation systems ... Salesforce, and JIRA software tools. For consideration, please submit your resume as a MS Word ...
Help Desk Technician I (Entry-Level) Type: Full Time Employment Location: Marlton, NJ (onsite) The Help Desk Technician I is an entry-level role providing first-response support for computer hardware ...
Quick apply
Help Desk Technician I (Entry-Level) Type: Full Time Employment Location: Marlton, NJ (onsite) The Help Desk Technician I is an entry-level role providing first-response support for computer hardware ...
Alpharetta, GA · On-site
$35K - $50K/yr
Training & development TeamLogic IT Marietta is seeking a motivated and customer-focused Entry-Level Help Desk Support Technician to join our Managed Services team. This position is ideal for an ...
Alpharetta, GA · On-site
$35K - $50K/yr
Training & development TeamLogic IT Marietta is seeking a motivated and customer-focused Entry-Level Help Desk Support Technician to join our Managed Services team. This position is ideal for an ...
$14.42 - $16.37
3% of jobs
$16.37 - $18.31
8% of jobs
$19.77 is the 25th percentile. Wages below this are outliers.
$18.31 - $20.26
18% of jobs
$20.26 - $22.20
18% of jobs
The median wage is $22.58 / hr.
$22.20 - $24.15
14% of jobs
$25.99 is the 75th percentile. Wages above this are outliers.
$24.15 - $26.09
15% of jobs
$26.09 - $28.04
9% of jobs
$28.04 - $29.98
6% of jobs
$29.98 - $31.93
3% of jobs
$31.93 - $33.87
3% of jobs
$33.87 - $35.82
2% of jobs
$14
$24
$35
| Aspect | Entry Level Salesforce Help Desk | Entry Level Salesforce Administrator |
|---|---|---|
| Certifications | Basic Salesforce certifications (e.g., Salesforce Certified Administrator - ADM 201) | Same certifications as Help Desk, often with additional admin-specific certifications |
| Work Environment | Support-focused, troubleshooting user issues, providing technical assistance | More involved in configuring, customizing Salesforce, and managing user permissions |
| Employer & Industry Usage | Common in companies with Salesforce platforms, customer support teams | Used in organizations requiring ongoing Salesforce system management and optimization |
While both roles require Salesforce certifications and involve working within Salesforce, the Entry Level Salesforce Help Desk primarily focuses on user support and issue resolution. In contrast, the Entry Level Salesforce Administrator handles system configuration, user management, and customization tasks, often requiring a deeper understanding of Salesforce functionalities.
Cities with the most Entry Level Salesforce Help Desk job openings:
The most popular types of Salesforce Help Desk jobs are:
States with the most job openings for Entry Level Salesforce Help Desk jobs include:
For Entry Level Salesforce Help Desk jobs, the most frequently searched job titles are:
Denver, CO • On-site
$21 - $28.75/hr
Contractor
Re-posted 9 days ago
Job Title: Help Desk Support II (Salesforce/Jira)
Location: Denver, Colorado (Remote)
Job Type: Contract
Experience: Minimum 3 years
About the RoleWe are seeking an experienced Help Desk Support II professional to provide technical support for Salesforce CRM and enterprise applications. This fully remote role involves troubleshooting application issues, managing incidents through Jira, and delivering excellent end-user support in a fast-paced technology environment.
ResponsibilitiesProvide technical support for Salesforce CRM and integrated third-party applications.
Respond to support requests via email, phone, and virtual meetings.
Troubleshoot and resolve application and technical issues.
Log, track, and manage incidents using Salesforce Help Desk and Jira.
Prioritize, categorize, and assign incidents based on business impact.
Escalate complex issues to appropriate technical teams.
Validate reported bugs and assist with root cause analysis.
Document issues, resolutions, and troubleshooting steps.
Keep users updated throughout the incident resolution process.
Minimum 3 years of Help Desk, Technical Support, or Application Support experience.
Hands-on experience supporting Salesforce CRM applications.
Experience with Jira or similar ticketing/incident management tools.
Strong troubleshooting and analytical skills.
Proficiency with Microsoft Office and Google Workspace.
Excellent written and verbal communication skills.
Ability to work independently in a remote environment.
Salesforce Administrator Certification (completed or in progress).
Experience supporting enterprise SaaS applications.
Familiarity with Salesforce Service Cloud or Help Desk environments.
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In the dynamic landscape of today’s business environment, flexibility is key. At Centstone, we understand the unique demands of your industry and offer tailored Contract Hiring solutions to empower your organization with the right talent when you need it most.
Recruiting and staffing services
51 - 200 Employees
Hazlet, NJ, US
2022
