Denver, CO · On-site
$21 - $28.75/hr
Help Desk Support II (Salesforce/Jira) Location: Denver, Colorado (Remote) Job Type: Contract Experience: Minimum 3 years About the Role We are seeking an experienced Help Desk Support II ...
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Denver, CO · On-site
$21 - $28.75/hr
Help Desk Support II (Salesforce/Jira) Location: Denver, Colorado (Remote) Job Type: Contract Experience: Minimum 3 years About the Role We are seeking an experienced Help Desk Support II ...
Denver, CO · On-site
$25 - $30/hr
Position Details: Help Desk Support-Remote-Denver CO Location : Remote Project Duration : 12 ... Provides Salesforce and Salesforce third-party application support to to internal and external ...
Denver, CO · On-site
$25 - $30/hr
Position Details: Help Desk Support-Remote-Denver CO Location : Remote Project Duration : 12 ... Provides Salesforce and Salesforce third-party application support to to internal and external ...
Honolulu, HI · On-site
$19.75 - $26.75/hr
Contract | Onsite | Honolulu, HI Oxford Solutions is working with a client seeking an Entry-Level Help Desk Technician for an onsite contract role in Honolulu, HI. This is a great opportunity for a ...
Honolulu, HI · On-site
$19.75 - $26.75/hr
Contract | Onsite | Honolulu, HI Oxford Solutions is working with a client seeking an Entry-Level Help Desk Technician for an onsite contract role in Honolulu, HI. This is a great opportunity for a ...
Dublin, OH · On-site
$16.50 - $21.25/hr
Clinical Help Desk Support (Phone / Email) Location : Dublin , Ohio Overall experience level ... Tracking Healthcare knowledge Salesforce Helpdesk Support Email Phone For this role we value: • ...
Dublin, OH · On-site
$16.50 - $21.25/hr
Clinical Help Desk Support (Phone / Email) Location : Dublin , Ohio Overall experience level ... Tracking Healthcare knowledge Salesforce Helpdesk Support Email Phone For this role we value: • ...
Denver, CO · On-site
$25 - $28.12/hr
Help Desk Support II Pay Rate: $25/hr. - $28.12/hr. Location: :100% remote - MUST SIT IN COLORADO ... Provides Salesforce and Salesforce third-party application support to to internal and external ...
Denver, CO · On-site
$25 - $28.12/hr
Help Desk Support II Pay Rate: $25/hr. - $28.12/hr. Location: :100% remote - MUST SIT IN COLORADO ... Provides Salesforce and Salesforce third-party application support to to internal and external ...
Denver, CO · On-site
$21 - $28.75/hr
... Helpdesk and Jira. Responsibilities include: managing the support emails and calls from internal ... Provides Salesforce and Salesforce third-party application support to to internal and external ...
Denver, CO · On-site
$21 - $28.75/hr
... Helpdesk and Jira. Responsibilities include: managing the support emails and calls from internal ... Provides Salesforce and Salesforce third-party application support to to internal and external ...
$17.50 - $23.75/hr
Help Desk Associate This Help Desk Associate role is an internal role dedicated to supporting the ... Required Skills · Entry level applicants welcomed to apply. · Must possess strong written and ...
$17.50 - $23.75/hr
Help Desk Associate This Help Desk Associate role is an internal role dedicated to supporting the ... Required Skills · Entry level applicants welcomed to apply. · Must possess strong written and ...
Philadelphia, PA · On-site
$17.50 - $23.75/hr
Help Desk Associate This Help Desk Associate role is an internal role dedicated to supporting the ... Required Skills • Entry level applicants welcomed to apply. • Must possess strong written and ...
Philadelphia, PA · On-site
$17.50 - $23.75/hr
Help Desk Associate This Help Desk Associate role is an internal role dedicated to supporting the ... Required Skills • Entry level applicants welcomed to apply. • Must possess strong written and ...
Brooklyn, NY · On-site
$18 - $22.75/hr
Help Desk Agent Location: Brooklyn, NY 11217 Mode : Contract (6+ Months) The L2 IT Help Desk ... Salesforce, Lemur, AVLS, OMW, etc) and devices (Ex: Truck mounted Toughbooks, IOS devices, Modems ...
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Brooklyn, NY · On-site
$18 - $22.75/hr
Help Desk Agent Location: Brooklyn, NY 11217 Mode : Contract (6+ Months) The L2 IT Help Desk ... Salesforce, Lemur, AVLS, OMW, etc) and devices (Ex: Truck mounted Toughbooks, IOS devices, Modems ...
Melville, NY · On-site
$17.50 - $22.25/hr
Help Desk Agent Location: Melville, NY 11747 Mode : Contract (6+ Months) The L2 IT Help Desk ... Salesforce, Lemur, AVLS, OMW, etc) and devices (Ex: Truck mounted Toughbooks, IOS devices, Modems ...
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Melville, NY · On-site
$17.50 - $22.25/hr
Help Desk Agent Location: Melville, NY 11747 Mode : Contract (6+ Months) The L2 IT Help Desk ... Salesforce, Lemur, AVLS, OMW, etc) and devices (Ex: Truck mounted Toughbooks, IOS devices, Modems ...
$19 - $25.50/hr
Description First Coast Security is seeking an Entry-Level Help Desk Technician to join our team. In this role, you will work remotely to provide technical support to our employees and clients. As a ...
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$19 - $25.50/hr
Description First Coast Security is seeking an Entry-Level Help Desk Technician to join our team. In this role, you will work remotely to provide technical support to our employees and clients. As a ...
Coeur D Alene, ID · On-site
$20 - $27.25/hr
As a Help Desk Analyst, you will provide Tier 1 and Tier 2 technical support to end-users and ... Requirements -Respond to inbound support requests via phone, email, and Salesforce ticketing system ...
Coeur D Alene, ID · On-site
$20 - $27.25/hr
As a Help Desk Analyst, you will provide Tier 1 and Tier 2 technical support to end-users and ... Requirements -Respond to inbound support requests via phone, email, and Salesforce ticketing system ...
$20 - $27.25/hr
Description As a Help Desk Analyst, you will provide Tier 1 and Tier 2 technical support to end ... Requirements -Respond to inbound support requests via phone, email, and Salesforce ticketing system ...
$20 - $27.25/hr
Description As a Help Desk Analyst, you will provide Tier 1 and Tier 2 technical support to end ... Requirements -Respond to inbound support requests via phone, email, and Salesforce ticketing system ...
Brockton, MA · Hybrid
Great entry level IT opportunity for the right person! What you will do: * Track help desk requests and ensure closure in a timely manner. * Assist with hardware installations and software ...
Brockton, MA · Hybrid
Great entry level IT opportunity for the right person! What you will do: * Track help desk requests and ensure closure in a timely manner. * Assist with hardware installations and software ...
Brockton, MA · On-site
$22.56/hr
Great entry level IT opportunity for the right person! What you will do: * Track help desk requests and ensure closure in a timely manner. * Assist with hardware installations and software ...
Quick apply
Brockton, MA · On-site
$22.56/hr
Great entry level IT opportunity for the right person! What you will do: * Track help desk requests and ensure closure in a timely manner. * Assist with hardware installations and software ...
Brockton, MA · On-site
$22.56/hr
Great entry level IT opportunity for the right person! What you will do: * Track help desk requests and ensure closure in a timely manner. * Assist with hardware installations and software ...
Brockton, MA · On-site
$22.56/hr
Great entry level IT opportunity for the right person! What you will do: * Track help desk requests and ensure closure in a timely manner. * Assist with hardware installations and software ...
Washington, DC · On-site
$60K - $70K/yr
As an Entry Level Top Secret Cleared professional, this role provides an exciting opportunity to ... Your role as a Help Desk Specialist Join our dynamic team at IntePros Federal as a Help Desk ...
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Washington, DC · On-site
$60K - $70K/yr
As an Entry Level Top Secret Cleared professional, this role provides an exciting opportunity to ... Your role as a Help Desk Specialist Join our dynamic team at IntePros Federal as a Help Desk ...
Washington, DC · On-site
$60K - $70K/yr
As an Entry Level Top Secret Cleared professional, this role provides an exciting opportunity to ... Your role as a Help Desk Specialist Join our dynamic team at IntePros Federal as a Help Desk ...
Washington, DC · On-site
$60K - $70K/yr
As an Entry Level Top Secret Cleared professional, this role provides an exciting opportunity to ... Your role as a Help Desk Specialist Join our dynamic team at IntePros Federal as a Help Desk ...
Washington, DC · On-site
$60K - $70K/yr
As an Entry Level Top Secret Cleared professional, this role provides an exciting opportunity to ... Your role as a Help Desk Specialist Join our dynamic team at IntePros Federal as a Help Desk ...
Washington, DC · On-site
$60K - $70K/yr
As an Entry Level Top Secret Cleared professional, this role provides an exciting opportunity to ... Your role as a Help Desk Specialist Join our dynamic team at IntePros Federal as a Help Desk ...
Alpharetta, GA · On-site
$35K - $50K/yr
Training & development TeamLogic IT Marietta is seeking a motivated and customer-focused Entry-Level Help Desk Support Technician to join our Managed Services team. This position is ideal for an ...
Alpharetta, GA · On-site
$35K - $50K/yr
Training & development TeamLogic IT Marietta is seeking a motivated and customer-focused Entry-Level Help Desk Support Technician to join our Managed Services team. This position is ideal for an ...
$14.42 - $16.37
3% of jobs
$16.37 - $18.31
8% of jobs
$19.77 is the 25th percentile. Wages below this are outliers.
$18.31 - $20.26
18% of jobs
$20.26 - $22.20
18% of jobs
The median wage is $22.58 / hr.
$22.20 - $24.15
14% of jobs
$25.99 is the 75th percentile. Wages above this are outliers.
$24.15 - $26.09
15% of jobs
$26.09 - $28.04
9% of jobs
$28.04 - $29.98
6% of jobs
$29.98 - $31.93
3% of jobs
$31.93 - $33.87
3% of jobs
$33.87 - $35.82
2% of jobs
$14
$24
$35
| Aspect | Entry Level Salesforce Help Desk | Entry Level Salesforce Administrator |
|---|---|---|
| Certifications | Basic Salesforce certifications (e.g., Salesforce Certified Administrator - ADM 201) | Same certifications as Help Desk, often with additional admin-specific certifications |
| Work Environment | Support-focused, troubleshooting user issues, providing technical assistance | More involved in configuring, customizing Salesforce, and managing user permissions |
| Employer & Industry Usage | Common in companies with Salesforce platforms, customer support teams | Used in organizations requiring ongoing Salesforce system management and optimization |
While both roles require Salesforce certifications and involve working within Salesforce, the Entry Level Salesforce Help Desk primarily focuses on user support and issue resolution. In contrast, the Entry Level Salesforce Administrator handles system configuration, user management, and customization tasks, often requiring a deeper understanding of Salesforce functionalities.
Job Title: Help Desk Support II (Salesforce/Jira)
Location: Denver, Colorado (Remote)
Job Type: Contract
Experience: Minimum 3 years
About the RoleWe are seeking an experienced Help Desk Support II professional to provide technical support for Salesforce CRM and enterprise applications. This fully remote role involves troubleshooting application issues, managing incidents through Jira, and delivering excellent end-user support in a fast-paced technology environment.
ResponsibilitiesProvide technical support for Salesforce CRM and integrated third-party applications.
Respond to support requests via email, phone, and virtual meetings.
Troubleshoot and resolve application and technical issues.
Log, track, and manage incidents using Salesforce Help Desk and Jira.
Prioritize, categorize, and assign incidents based on business impact.
Escalate complex issues to appropriate technical teams.
Validate reported bugs and assist with root cause analysis.
Document issues, resolutions, and troubleshooting steps.
Keep users updated throughout the incident resolution process.
Minimum 3 years of Help Desk, Technical Support, or Application Support experience.
Hands-on experience supporting Salesforce CRM applications.
Experience with Jira or similar ticketing/incident management tools.
Strong troubleshooting and analytical skills.
Proficiency with Microsoft Office and Google Workspace.
Excellent written and verbal communication skills.
Ability to work independently in a remote environment.
Salesforce Administrator Certification (completed or in progress).
Experience supporting enterprise SaaS applications.
Familiarity with Salesforce Service Cloud or Help Desk environments.
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In the dynamic landscape of today’s business environment, flexibility is key. At Centstone, we understand the unique demands of your industry and offer tailored Contract Hiring solutions to empower your organization with the right talent when you need it most.
Recruiting and staffing services
51 - 200 Employees
Hazlet, NJ, US
2022
