Denver, CO · On-site
$21 - $28.75/hr
Help Desk Support II (Salesforce/Jira) Location: Denver, Colorado (Remote) Job Type: Contract Experience: Minimum 3 years About the Role We are seeking an experienced Help Desk Support II ...
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Denver, CO · On-site
$21 - $28.75/hr
Help Desk Support II (Salesforce/Jira) Location: Denver, Colorado (Remote) Job Type: Contract Experience: Minimum 3 years About the Role We are seeking an experienced Help Desk Support II ...
As part of this high-profile digital transformation initiative, the organization is seeking a Help Desk Specialist to provide Tier 1 technical support, Salesforce application administration, and end ...
As part of this high-profile digital transformation initiative, the organization is seeking a Help Desk Specialist to provide Tier 1 technical support, Salesforce application administration, and end ...
As part of this high-profile digital transformation initiative, the organization is seeking a Help Desk Specialist to provide Tier 1 technical support, Salesforce application administration, and end ...
As part of this high-profile digital transformation initiative, the organization is seeking a Help Desk Specialist to provide Tier 1 technical support, Salesforce application administration, and end ...
Dublin, OH · On-site
$16.50 - $21.25/hr
Clinical Help Desk Support (Phone / Email) Location : Dublin , Ohio Overall experience level ... Tracking Healthcare knowledge Salesforce Helpdesk Support Email Phone For this role we value: • ...
Dublin, OH · On-site
$16.50 - $21.25/hr
Clinical Help Desk Support (Phone / Email) Location : Dublin , Ohio Overall experience level ... Tracking Healthcare knowledge Salesforce Helpdesk Support Email Phone For this role we value: • ...
Trenton, NJ · On-site
$60 - $64/hr
Help Desk Manager Req number: R8418 Employment type: Full time Worksite flexibility: Hybrid Who we ... Oversee Salesforce Service Cloud operations, including case intake, triage, assignment, escalation ...
Trenton, NJ · On-site
$60 - $64/hr
Help Desk Manager Req number: R8418 Employment type: Full time Worksite flexibility: Hybrid Who we ... Oversee Salesforce Service Cloud operations, including case intake, triage, assignment, escalation ...
Nashville, TN · On-site
$17 - $21.75/hr
Help Desk Representative Location: Nashville, TN Work Arrangement: Onsite Job Type: Long-Term ... Customer service, technical training, certifications, internships, or personal IT projects are a ...
New
Nashville, TN · On-site
$17 - $21.75/hr
Help Desk Representative Location: Nashville, TN Work Arrangement: Onsite Job Type: Long-Term ... Customer service, technical training, certifications, internships, or personal IT projects are a ...
New
$20.50 - $27.75/hr
Job Summary : AA2IT is seeking a Help Desk Technician to assist in reviewing open cases and ... Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services.
$20.50 - $27.75/hr
Job Summary : AA2IT is seeking a Help Desk Technician to assist in reviewing open cases and ... Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services.
Nashville, TN · On-site
$17 - $21.75/hr
Help Desk Representative - 66293 Duration: 8 months 30 days with possible extension (Onsite ... Education, certifications, technical training, internships, personal technology projects, military ...
New
Nashville, TN · On-site
$17 - $21.75/hr
Help Desk Representative - 66293 Duration: 8 months 30 days with possible extension (Onsite ... Education, certifications, technical training, internships, personal technology projects, military ...
New
Position Summary The Senior Help Desk Administrator provides advanced technical support for end ... Provide ERP and Salesforce support, including troubleshooting, user assistance, access management ...
New
Position Summary The Senior Help Desk Administrator provides advanced technical support for end ... Provide ERP and Salesforce support, including troubleshooting, user assistance, access management ...
New
Hands-on expertise administering a help desk or CRM ticketing platform (Zoho Desk, Salesforce Service Cloud, Freshdesk, Zendesk, or similar), including configuring routing rules, escalation workflows ...
Quick apply
Hands-on expertise administering a help desk or CRM ticketing platform (Zoho Desk, Salesforce Service Cloud, Freshdesk, Zendesk, or similar), including configuring routing rules, escalation workflows ...
Birmingham, AL · On-site
Manage all Help Desk activity which includes responding to calls from end-user clients, logging ... Knowledge of contact center software and processes (e.g., Amazon Connect, Salesforce Service Cloud)
Quick apply
Birmingham, AL · On-site
Manage all Help Desk activity which includes responding to calls from end-user clients, logging ... Knowledge of contact center software and processes (e.g., Amazon Connect, Salesforce Service Cloud)
Melville, NY · On-site
$17.50 - $22.25/hr
Help Desk Agent Location: Melville, NY 11747 Mode : Contract (6+ Months) The L2 IT Help Desk ... Salesforce, Lemur, AVLS, OMW, etc) and devices (Ex: Truck mounted Toughbooks, IOS devices, Modems ...
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Melville, NY · On-site
$17.50 - $22.25/hr
Help Desk Agent Location: Melville, NY 11747 Mode : Contract (6+ Months) The L2 IT Help Desk ... Salesforce, Lemur, AVLS, OMW, etc) and devices (Ex: Truck mounted Toughbooks, IOS devices, Modems ...
Brooklyn, NY · On-site
$18 - $22.75/hr
Help Desk Agent Location: Brooklyn, NY 11217 Mode : Contract (6+ Months) The L2 IT Help Desk ... Salesforce, Lemur, AVLS, OMW, etc) and devices (Ex: Truck mounted Toughbooks, IOS devices, Modems ...
Quick apply
Brooklyn, NY · On-site
$18 - $22.75/hr
Help Desk Agent Location: Brooklyn, NY 11217 Mode : Contract (6+ Months) The L2 IT Help Desk ... Salesforce, Lemur, AVLS, OMW, etc) and devices (Ex: Truck mounted Toughbooks, IOS devices, Modems ...
THIS IS AN IN-PERSON INTERNSHIP IN DOWNTOWN BUFFALO, NY. PLEASE MAKE SURE YOU ARE AVAILABLE IN-PERSON DURING THE HELP DESK HOURS LISTED BELOW BEFORE APPLYING.About VLP: The Erie County Bar ...
THIS IS AN IN-PERSON INTERNSHIP IN DOWNTOWN BUFFALO, NY. PLEASE MAKE SURE YOU ARE AVAILABLE IN-PERSON DURING THE HELP DESK HOURS LISTED BELOW BEFORE APPLYING.About VLP: The Erie County Bar ...
Indianapolis, IN · On-site
$19.50 - $26.75/hr
... Salesforce platform Highly desired 0 Software testing experience Highly desired 0 Experience providing first and second tier help desk support Highly desired 0
Indianapolis, IN · On-site
$19.50 - $26.75/hr
... Salesforce platform Highly desired 0 Software testing experience Highly desired 0 Experience providing first and second tier help desk support Highly desired 0
IT Help Desk Internship Are you interested in gaining hands-on experience in information technology, troubleshooting, and customer support within a professional environment? Appalachian Electric ...
IT Help Desk Internship Are you interested in gaining hands-on experience in information technology, troubleshooting, and customer support within a professional environment? Appalachian Electric ...
Washington, DC · On-site
$20/hr
Will be providing project coordination and help desk support to volunteers on operation systems ... Salesforce, and JIRA software tools. For consideration, please submit your resume as a MS Word ...
Washington, DC · On-site
$20/hr
Will be providing project coordination and help desk support to volunteers on operation systems ... Salesforce, and JIRA software tools. For consideration, please submit your resume as a MS Word ...
Nashville, TN · On-site
$19.25 - $26/hr
Help Desk Technician, Tier 1 Location: 700 President Ronald Reagan Way, Nashville, TN 37219 Role ... Education, certifications, technical training, internships, personal technology projects, military ...
New
Nashville, TN · On-site
$19.25 - $26/hr
Help Desk Technician, Tier 1 Location: 700 President Ronald Reagan Way, Nashville, TN 37219 Role ... Education, certifications, technical training, internships, personal technology projects, military ...
New
South Jordan, UT · On-site
$21 - $25/hr
Requirements: * 6 months to 2 years of relevant experience in IT support, help desk, or customer service; internships may be considered. * Bachelor's degree preferred, particularly for recent ...
South Jordan, UT · On-site
$21 - $25/hr
Requirements: * 6 months to 2 years of relevant experience in IT support, help desk, or customer service; internships may be considered. * Bachelor's degree preferred, particularly for recent ...
Harrison, MI · On-site
$13.73/hr
This position is an internship that can last one or more semesters depending upon need. Examples of Duties * Help Desk duties including answering incoming calls, emails, and creating tickets.
Harrison, MI · On-site
$13.73/hr
This position is an internship that can last one or more semesters depending upon need. Examples of Duties * Help Desk duties including answering incoming calls, emails, and creating tickets.
$10.10 - $12.28
4% of jobs
$12.28 - $14.47
13% of jobs
$15.05 is the 25th percentile. Wages below this are outliers.
$14.47 - $16.65
31% of jobs
The median wage is $16.86 / hr.
$16.65 - $18.84
22% of jobs
$19.57 is the 75th percentile. Wages above this are outliers.
$18.84 - $21.02
16% of jobs
$21.02 - $23.21
5% of jobs
$23.21 - $25.39
3% of jobs
$25.39 - $27.58
2% of jobs
$27.58 - $29.76
2% of jobs
$29.76 - $31.95
1% of jobs
$31.95 - $34.13
1% of jobs
$10
$18
$34
The most popular types of Salesforce Help Desk jobs are:
For Internship Salesforce Help Desk jobs, the most frequently searched job titles are:
Denver, CO • On-site
$21 - $28.75/hr
Contractor
Re-posted 9 days ago
Job Title: Help Desk Support II (Salesforce/Jira)
Location: Denver, Colorado (Remote)
Job Type: Contract
Experience: Minimum 3 years
About the RoleWe are seeking an experienced Help Desk Support II professional to provide technical support for Salesforce CRM and enterprise applications. This fully remote role involves troubleshooting application issues, managing incidents through Jira, and delivering excellent end-user support in a fast-paced technology environment.
ResponsibilitiesProvide technical support for Salesforce CRM and integrated third-party applications.
Respond to support requests via email, phone, and virtual meetings.
Troubleshoot and resolve application and technical issues.
Log, track, and manage incidents using Salesforce Help Desk and Jira.
Prioritize, categorize, and assign incidents based on business impact.
Escalate complex issues to appropriate technical teams.
Validate reported bugs and assist with root cause analysis.
Document issues, resolutions, and troubleshooting steps.
Keep users updated throughout the incident resolution process.
Minimum 3 years of Help Desk, Technical Support, or Application Support experience.
Hands-on experience supporting Salesforce CRM applications.
Experience with Jira or similar ticketing/incident management tools.
Strong troubleshooting and analytical skills.
Proficiency with Microsoft Office and Google Workspace.
Excellent written and verbal communication skills.
Ability to work independently in a remote environment.
Salesforce Administrator Certification (completed or in progress).
Experience supporting enterprise SaaS applications.
Familiarity with Salesforce Service Cloud or Help Desk environments.
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In the dynamic landscape of today’s business environment, flexibility is key. At Centstone, we understand the unique demands of your industry and offer tailored Contract Hiring solutions to empower your organization with the right talent when you need it most.
Recruiting and staffing services
51 - 200 Employees
Hazlet, NJ, US
2022
