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Internship Salesforce Help Desk Jobs (NOW HIRING)

ALLO Fiber

Help Desk Technician

Norfolk, NE · On-site

$19.75 - $26.50/hr

We are seeking a Help Desk Technician to join our Managed Services team and support a diverse ... The available benefits differ for interns, contingent workers, and part-time team members.

360 IT Professionals

Help Desk Analyst

Mercer, PA

$19.25 - $26.50/hr

Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to ... Help Desk Analyst 2 (HDA2) - 3 to 5 years field experience Complete Description: Troubleshoot ...

KPA

Help Desk Technician

Lafayette, CO · On-site

$20.75 - $28/hr

As a member of the Information Technology team, the Help Desk Technician supports company-managed ... ITSM/ticketing platform experience (Freshservice, Salesforce Service Cloud, JIRA). * Basic ...

KPA

Help Desk Technician

Lafayette, CO

$20.75 - $28/hr

As a member of the Information Technology team, the Help Desk Technician supports company-managed ... ITSM/ticketing platform experience (Freshservice, Salesforce Service Cloud, JIRA). * Basic ...

ASM Research

Help Desk Agent - Day

San Antonio, TX · On-site

$14.75 - $18.75/hr

Please note this a 24x7x365 help desk so weekends, holidays may be required. Basic Qualifications ... Proficiency with Salesforce, Datadog, Notion, Stripe, or Retool * Familiarity with SQL, Splunk ...

Atos

Help Desk Technician

Fargo, ND · On-site

$19.75 - $26.50/hr

... internships and graduate opportunities. For more information, please see the Atos corporate web ... help desk/call center or phone support experience helpful. - Previous IT or Computer Science ...

KPA

Help Desk Technician

Lafayette, CO

$20.75 - $28/hr

As a member of the Information Technology team, the Help Desk Technician supports company-managed ... ITSM/ticketing platform experience (Freshservice, Salesforce Service Cloud, JIRA). * Basic ...

Openings & Internships

Help Desk Jr. Analyst

Columbia, MD · On-site

$20 - $27.25/hr

The Help Desk Jr. Analyst also supports documentation of common issues and solutions to improve user experience and service efficiency. The ideal candidate will bring strong customer service ...

ASM Research

Help Desk Agent - Night

San Antonio, TX · On-site

$14.75 - $18.75/hr

Please note this is a 24x7x365 help desk so candidates will be expected to work a weekend shift and ... Proficiency with Salesforce, Datadog, Notion, Stripe, or Retool * Familiarity with SQL, Splunk ...

ASM Research

Help Desk Agent - Swing Shift

San Antonio, TX · On-site

$14.75 - $18.75/hr

Please note this a 24x7x365 help desk so weekends, holidays may be required. Basic Qualifications ... Proficiency with Salesforce, Datadog, Notion, Stripe, or Retool * Familiarity with SQL, Splunk ...

Collabera

Help Desk Support

Carrollton, TX · On-site

$19.25 - $26/hr

Helpdesk Support Duration: 4-5 Months (May Extend) Client: Large Multimedia Firm (Fortune 500 ... SFDC database Qualifications Requirements: 1-2 years experience in a call center environment 2+ ...

Analysis Group

Help Desk Intern

Los Angeles, CA · On-site

$23/hr

Our Help Desk Intern will have an integral role and responsibility to perform IT tasks essential to ... We have high expectations and require interns to be self-driven and motivated to complete work by ...

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How much do internship salesforce help desk jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for internship salesforce help desk in the United States is $18.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.47 per hour, depending on experience, location, and employer.

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Internship Salesforce Help Desk jobs near you

Help Desk Technician

Norfolk, NE • On-site

ALLO Fiber
Wired and Wireless Telecommunications Carriers
Learn more about ALLO Fiberexternal

$19.75 - $26.50/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 14 days ago

ALLO Fiber rating

7.5

Company rating: 7.5 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

Job description

At ALLO, we believe people are our biggest asset. Our team brings the ALLO mission to life because as local members of each community, we live, work, play, and volunteer right here with you. We're passionate about being involved and contributing to the success and progress of each of our GIG Communities.
We pursue these passions because ALLO leaders have created a workplace where folks are valued, ideas are heard, and leaders and teammates show up for each other at work and in life.

We are seeking a Help Desk Technician to join our Managed Services team and support a diverse portfolio of business clients. This role is ideal for an experienced technician who has moved beyond basic troubleshooting, can work tickets independently, and understands the pace, priorities, and professionalism required in an MSP environment.
You will support multiple client environments, deliver responsive technical assistance, and serve as a key contributor to client satisfaction and service quality.

RESPONSIBILITIES:

  • Provide Tier 2 technical support for multiple business clients in an MSP setting.
  • Troubleshoot and resolve issues related to Windows operating systems, Microsoft 365, hardware, printers, peripherals, and line-of-business applications.
  • Perform basic network troubleshooting (DNS, DHCP, connectivity, VPN, Wi-Fi).
  • Use remote management and remote desktop tools to efficiently diagnose and resolve issues.
  • Accurately triage, prioritize, and manage tickets based on urgency, business impact, SLAs, and scope.
  • Escalate complex or infrastructure-level issues appropriately while remaining engaged through resolution.
  • Communicate clearly and professionally with clients via phone, email, and chat, setting expectations and provide status updates.
  • Document resolutions, procedures, and known issues to support knowledge sharing and continuous improvement.
  • Follow MSP best practices, security standards, and documentation requirements.
  • Resolve most tickets in-office via remote tools, but travel to customer site is required if needed.

EDUCATION/EXPERIENCE:

  • 2-5 years of experience in a help desk, service desk, or IT support role, preferably in an MSP or multi-client environment.
  • Hands-on experience supporting business users in fast-paced, ticket-driven environments.
  • Working knowledge of:
    • Windows 10/11 and Windows Server basics
    • Microsoft 365 (Outlook, Teams, OneDrive, SharePoint fundamentals)
    • Common hardware, printers, and peripherals
  • Preferred
    • Associate or bachelor's degree in information technology, Computer Science, or a related field, or equivalent professional experience.
    • Industry certifications such as CompTIA A+/Network+, Microsoft, or similar.

SKILLS / KNOWLEDGE / ABILITIES:

  • Strong troubleshooting and analytical skills with the ability to resolve most issues independently.
  • Excellent customer service mindset with confidence supporting non-technical users.
  • Ability to communicate effectively at both the technical and business-user level.
  • Strong time management and organizational skills in a multi-client, high-volume environment.
  • Ability to adapt quickly, stay approachable under pressure, and manage shifting priorities.
  • Team-oriented and dependable, with a strong sense of ownership and follow-through.
  • Detail-oriented with consistent and accurate documentation habits.
  • Ability to pass a fingerprint-based background check.

People are our passion. At ALLO, we don't treat you like a number. You're a human being.

Get ready to plug into the perks at ALLO:

  • Free internet? You bet. Plus, awesome discounts on other ALLO services.

  • Retirement Plan: The fiber future isn't the only one we care about. We match your 401(k) savings up to 5%.

  • Health and Wellness: Participate in quarterly wellness challenges, and we'll deposit extra cash into your checking or health savings accounts.

  • Benefits: Our benefits include medical, vision, and dental with low employee costs. Not to mention generous Earned Time Off (ETO) program.

  • Sponsorships: Are you passionate about a local fundraiser or philanthropy? We strive to give back to what matters most to our communities.

  • Tuition Assistance: Have a thirst for knowledge? We like that, which is why we're proud to offer assistance with the cost of your tuition.

ALLO is an Equal Opportunity Employer. We are committed to providing opportunities to all applicants and associates without regard to race, color, religion, sex, pregnancy, national origin, age, disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. ALLO believes that diversity and inclusion within our team is critical to our success as a company. We seek to recruit, develop, and retain the most talented people.

Benefit eligibility depends on the position and employment status. The available benefits differ for interns, contingent workers, and part-time team members.

Qualified individuals with disabilities who require reasonable accommodations in order to apply may contact Recruiting at recruiting@allofiber.com.

ALLO is a Drug Free and Tobacco Free Workplace.

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