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Salesforce Helpdesk Jobs (NOW HIRING)

Salesforce, Inc.

$51 - $63/hr

We help customers accelerate their path to value with Salesforce, focused on making sure you're set up for long-term success to tap into the full capacity of the Salesforce platform, fast. We help ...

Salesforce, Inc.

$51 - $63/hr

We're looking for an exceptional Architect with deep engineering experience to help define and execute the long-term technical vision for Salesforce DX.This is not a documentation or review-board ...

Centstone

Help Desk Support

Denver, CO · On-site

$21 - $28.75/hr

Help Desk Support II (Salesforce/Jira) Location: Denver, Colorado (Remote) Job Type: Contract Experience: Minimum 3 years About the Role We are seeking an experienced Help Desk Support II ...

Salesforce

Software Engineering LMTS

Bellevue, WA · On-site

$129K - $155K/yr

Agentforce is the future of AI, and you are the future of Salesforce.The Data Security Fabric team is seeking a Lead Data Engineer to help architect and build a secure, cloud-native, and highly ...

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How much do salesforce helpdesk jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for salesforce helpdesk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

Are Salesforce Helpdesk jobs still in demand?

Salesforce Helpdesk roles remain in demand due to the widespread adoption of Salesforce CRM across industries. These positions often require knowledge of Salesforce tools, customer service skills, and certifications like Salesforce Certified Administrator, making them valuable for job seekers in the tech support and customer service fields.

What are popular job titles related to Salesforce Helpdesk jobs?

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Infographic showing various Salesforce Helpdesk job openings in the United States as of September 2026, with employment types broken down into 96% Full Time, 1% Part Time, and 3% Contract. Highlights an 68% Physical, 4% Hybrid, and 28% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Clinical Help Desk Support (Phone / Email)

Dublin, OH • On-site

Ruri Software Technologies LLC
Software Development • 11 - 50 employees
Learn more about Ruri Software Technologies LLCexternal

$16.50 - $21.25/hr

Full-time

Re-posted 23 days ago

Job description

Job Title: Clinical Help Desk Support (Phone / Email)
Location : Dublin , Ohio
Overall experience level: Preferred minimum of 2-7 years' experience as a IT support / call center agent
looking for a helpdesk agent to provide support within a call center for a Healthcare client. This helpdesk provides support coverage 24x7 / 365 days a year.
As a support desk agent your duties would include
• Answering phones and monitoring Electronic Submissions for a Healthcare client's Clinical product
• Creating Support Tickets in Salesforce (Case tracking tool)
• Multi-tasking between multiple online tools
• Working with PHI and PII Data
• Ensuring that cases are assigned and worked within standard operating process guidelines
• Handling issues reported by Patients regarding account management, authentication, and basic site navigation that can typically be addressed quickly with first call resolution.
• Product Support includes but not limited too - Password Resets, Messaging Providers, Dependent Management, Locating Health Records
Primary skills requested:
Tracking
Healthcare knowledge
Salesforce
Helpdesk
Support
Email
Phone
For this role we value:
• Willingness to work in a highly structured and tightly supervised environment
• Ability to follow documented standard operating procedures to ensure PHI Integrity
• Excellent Communication skills; both verbal and written
• Strong competencies in Empathy, Patience, and listening & understanding the issue being reported
• Exceptional troubleshooting and case documentation skills required
• Flexible / Adaptable to shift schedule changes
• Ability to multi-task and handle ever changing priorities
• Experience working within a high-volume call center desirable 1+ years applications support and customer service experience
• Basic understanding of Healthcare Terminology Basic IT competencies
Overall experience level:
Mandatory minimum of 1+ years' experience working within a high-volume call center
Desirable 2+ years applications support and customer service experience

Apply