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Salesforce Support Jobs (NOW HIRING)

Salesforce Support Developer

Peoria, IL · On-site

$54.50 - $72/hr

The Salesforce Support Developer primary responsibility is to support the user productivity, security, and development of a custom designed Salesforce platform software. This position is in a mission ...

Salesforce Support Developer

Peoria, IL · On-site

$54.50 - $72/hr

The Salesforce Support Developer primary responsibility is to support the user productivity, security, and development of a custom designed Salesforce platform software. This position is in a mission ...

Salesforce Developer

Pinellas Park, FL

$48.25 - $64/hr

Supports users when things break or changes are needed * Creates reports and dashboards for ... Connects Salesforce with other systems/tools through integrations * Helps improve workflows and ...

New

Junior Salesforce Administrator (Salesforce Support Admin) Location: [Clearwater, FL] (Hybrid) Type: [Contract with possible extension] Position Overview We are seeking a Junior Salesforce ...

salesforce developer

Mountain View, CA

$65.50 - $86.75/hr

... support to explain issues, manage the issues from creation to resolution In depth knowledge of REST/SOAP APIs and building integration with Salesforce Experience in .Net and Microsoft BizTalk ...

Junior Salesforce Administrator (Salesforce Support Admin) Location: [Clearwater, FL] (Hybrid) Type: [Contract with possible extension] Position Overview We are seeking a Junior Salesforce ...

salesforce developer

Mountain View, CA · On-site

$65.50 - $86.75/hr

... Salesforce support to explain issues, manage the issues from creation to resolution • In depth knowledge of REST/SOAP APIs and building integration with Salesforce • Experience in .Net and ...

Salesforce Admin- certified * Salesforce Support roles...troubleshooting for users * Excellent documentation skills * Experience organizing and leading User Training sessions * Client facing ...

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Salesforce Support information

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$40.5K

$98.9K

$155K

How much do salesforce support jobs pay per year?

As of May 29, 2026, the average yearly pay for salesforce support in the United States is $98,862.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $119,000.00 per year, depending on experience, location, and employer.

What is a Salesforce Support job?

A Salesforce Support job involves assisting users with technical issues, troubleshooting system errors, and ensuring the smooth operation of the Salesforce platform within an organization. Responsibilities often include user management, data maintenance, report generation, and providing guidance on best practices. Support professionals may also work on system configurations and collaborate with developers to resolve complex issues. Strong problem-solving skills and a deep understanding of Salesforce functionality are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Salesforce Support position, and why are they important?

To thrive as a Salesforce Support professional, you need a solid understanding of Salesforce CRM functionality, troubleshooting skills, and a bachelor's degree in information technology or a related field. Familiarity with Salesforce Service Cloud, data management tools, and certifications like Salesforce Administrator are often required. Strong communication, patience, and analytical thinking help you effectively assist users and resolve their issues. These skills are essential to ensure smooth business operations, maximize user satisfaction, and drive organizational productivity.

What are the typical daily responsibilities of a Salesforce Support professional?

Salesforce Support professionals typically handle user inquiries, troubleshoot issues within the Salesforce platform, and provide guidance on best practices and platform usage. Their day involves resolving support tickets, collaborating with technical teams for issue escalation, conducting user training sessions, and helping to implement new Salesforce features. They may also perform routine system maintenance, monitor data quality, and generate reports as needed. This role often requires strong teamwork and collaboration with both end-users and IT or development teams to ensure the system is running smoothly and business needs are met.

What is a Salesforce support job description?

A Salesforce support job involves assisting users with technical issues related to the Salesforce platform, troubleshooting problems, and providing solutions to ensure smooth system operation. The role often requires knowledge of Salesforce tools, user management, and basic customization, with certifications like Salesforce Administrator being advantageous. Support specialists may work in help desk environments or as part of IT teams, typically requiring strong communication skills and problem-solving abilities.
What cities are hiring for Salesforce Support jobs? Cities with the most Salesforce Support job openings:
What are the most commonly searched types of Salesforce Support jobs? The most popular types of Salesforce Support jobs are:
What states have the most Salesforce Support jobs? States with the most job openings for Salesforce Support jobs include:
Infographic showing various Salesforce Support job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 75% Full Time, 23% Part Time, and 1% Temporary. Highlights an 92% Physical, and 8% Remote job distribution, with an average salary of $98,862 per year, or $47.5 per hour.
Salesforce Support Analyst

Salesforce Support Analyst

Diversified Services Network

Mossville, IL • Remote

$70K - $74K/yr

Full-time

Medical, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Diversified Services Network, Inc. (DSN) DSN is seeking a full-time Salesforce Support Analyst to join our team! We offer a fully remote work model, full benefits, PTO, 401k, and more.

If you're looking to grow your technical career within an extremely reputable, stable Fortune 500 company, let's talk! About The Role This is a Support Analyst position (not a Business Analyst or Developer role). You will support the Prioritize Service Event (PSC) program, which helps dealers receive service leads and generates significant revenue.

The role ensures seamless functionality, data integrity, and user satisfaction across the Aftermarket Sales (ASC) and Aftermarket Marketing (AMC) platforms. Job Responsibilities Provide second-level support (first-level answers calls, second-level resolves issues). Serve as the primary support contact for Salesforce communities delivering PSE services to dealers.

Understand how the Salesforce Communities (Aftermarket Sales and Aftermarket Marketing) work end-to-end. Analyze and troubleshoot issues related to Salesforce functionality, data flows, and system integrations. Collaborate with digital and external teams to resolve platform, data, and integration challenges.

Provide timely updates to MSORs on open support tickets to facilitate dealer communication. Work directly with dealers to resolve issues within the ASC and AMC communities. Education & Experience Bachelor's and/or master's degree with 2-4 years' experience supporting the Salesforce platform.

Required Skills Basic Salesforce knowledge; Salesforce Admin certification required , Platform certification highly preferred: Salesforce Administrator Certification, OR Salesforce Advanced Administrator or Platform Developer I Certification . Experience supporting Salesforce Communities or Experience Cloud.Familiarity with data integration tools and troubleshooting APIs or middleware. Knowledge of the Heroku platform and its integration with Salesforce.

Soft Skills Strong verbal and written communication skills. Demonstrated analytical, critical thinking, and problem-solving abilities. Proven ability to coordinate across multiple teams and stakeholders.

Benefits 401(k) Vision Insurance Disability insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Paid Holidays Pay Range Base pay: $70,000.00/yr - $74,000.00/yr (actual pay based on skills and experience). Employment Type: Full-time Seniority Level: Associate Job Function: Project Management and Business Development #J-18808-Ljbffr