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Servicedesk Jobs (NOW HIRING)

LANDESK) ServiceDesk Admin

Richmond, VA · On-site

$17.75 - $24.50/hr

... of IVANTI ServiceDesk and Asset Management Suite implementation . This includes working with stakeholders to identify system enhancements to encourage effective and efficient workflow and then ...

Service Desk Support Analyst (Reg FT)

Pittsburgh, PA · On-site

$20 - $27.25/hr

Receives ServiceDesk requests via voice, email, chat, voice mail, web conferencing and self-service. * Utilizes enterprise level tracking software to create, assign and monitor ServiceDesk tickets ...

Document issues, resolutions, and processes in the ticketing system(ServiceDesk) * Collaborate with other team members to escalate and resolve complex issues * Perform routine maintenance, updates ...

Document issues, resolutions, and processes in the ticketing system(ServiceDesk) * Collaborate with other team members to escalate and resolve complex issues * Perform routine maintenance, updates ...

Company Description A pioneer in groundbreaking scientific and engineering developments since the 1960's, TRC is a national engineering, consulting and construction management firm providing ...

Company Description A pioneer in groundbreaking scientific and engineering developments since the 1960's, TRC is a national engineering, consulting and construction management firm providing ...

Experience working within an ITSM/ServiceDesk ticketing platform to log, track, and resolve incidents and service requests. PRINCIPLE ACCOUNTABILITIES AND ESSENTIAL DUTIES * Design, implement, and ...

Manage daily operations within ServiceDesk Plus. * Monitor ticket queues and workload distribution. * Coordinate after-hours support and maintain the on-call schedule. * Ensure timely escalations to ...

Experience working within an ITSM/ServiceDesk ticketing platform to log, track, and resolve incidents and service requests. PRINCIPLE ACCOUNTABILITIES AND ESSENTIAL DUTIES * Design, implement, and ...

... the ServiceDesk ticketing system. Qualifications : Required : • Bachelor's Degree in: Computer Sciences, Information Technology or equivalent work experience. • 3 to 5 years of hands-on ...

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Servicedesk information

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How much do servicedesk jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for servicedesk in the United States is $29.44, according to ZipRecruiter salary data. Most workers in this role earn between $25.48 and $32.93 per hour, depending on experience, location, and employer.

Is a servicedesk a good job?

A servicedesk role involves providing technical support and troubleshooting for users, often requiring strong communication and problem-solving skills. It can be a good entry-level position with opportunities for skill development, certifications, and career advancement in IT support and service management.

Is the IT service desk a stressful job?

The IT service desk role can be stressful due to high call volumes, urgent issues, and the need for quick problem resolution. However, stress levels vary depending on the work environment, workload, and individual skills in communication and technical troubleshooting.
More about Servicedesk jobs
What cities are hiring for Servicedesk jobs? Cities with the most Servicedesk job openings:
What are the most commonly searched types of Servicedesk jobs? The most popular types of Servicedesk jobs are:
What states have the most Servicedesk jobs? States with the most job openings for Servicedesk jobs include:
Infographic showing various Servicedesk job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 82% In-person, and 18% Remote job distribution, with an average salary of $61,245 per year, or $29.4 per hour.

LANDESK) ServiceDesk Admin

Tech Marketing

Richmond, VA • On-site

Other

This job post has expired today. Applications are no longer accepted.


Job description

LANDESK ServiceDesk Admin

We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. Our company is serving various State, Local and County Departments for over 10 years. USITSOL has been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA, State of CO, State of VA, State of AR, State of MI, State of OH, State of IL, State of MO, State of MS, California State University, Sacramento Area Sanitation Department, SMUD, Sound Transit, LA Superior Courts, District of Columbia, UMAS, University of Central Florida and Hennepin County and many more.

Job Description

Local candidates strongly preferred. All candidates must be able to attend a personal interview. No phone interviews, no Skype, no exceptions.

Qualifications

The Systems Administrator is responsible for system administration and configuration of IVANTI ServiceDesk and Asset Management Suite implementation. This includes working with stakeholders to identify system enhancements to encourage effective and efficient workflow and then building objects, windows, and processes based on the analysis. Client is seeking an individual with 4 - 7 years' experience in IT Asset Management. We prefer the applicant to have hands on administration experience with IVANTI (LANDESK) software. The position requires a high level of attention to Customer Service and great attention to detail.

Additional Information

All your information will be kept confidential according to EEO guidelines.