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Automation Support Specialist Jobs (NOW HIRING)

JOB SUMMARY The Automation Support Specialist oversees automated order processing systems that directly support print and fulfillment operations. Acting as a bridge between technical systems and ...

Automation Support Specialist

Brooklyn, NY · On-site +1

$58K - $94K/yr

Responsibilities as the Automation Support Specialist include providing automation and helpdesk support for Probation staff and providing technical support in installing and configuring computer ...

YOUR OPPORTUNITY We have an exciting Automation Support Specialist opportunity in our Guymon processing facility which harvests over 21,500 animals daily. This position is part of a specialized team ...

YOUR OPPORTUNITY We have an exciting Automation Support Specialist opportunity in our Guymon processing facility which harvests over 21,500 animals daily. This position is part of a specialized team ...

Our Support division is currently seeking a AP Automation Support Specialist for a permanent position. In this role, you will be responsible for: * Providing quality functional support to Yooz ...

PR · On-site

ABOUT THE ROLE We are seeking a technically skilled Automation Support Specialist to provide daily operational and troubleshooting support for automation systems within a regulated pharmaceutical ...

IT Automation & Support Engineer San Ramon, CA; Reno, NV; NYC About Ridgeline Ridgeline is the first front-to-back system of record for investment managers. Founded by visionary entrepreneur Dave ...

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Automation Support Specialist information

See salary details

$22.5K

$76.5K

$110.5K

How much do automation support specialist jobs pay per year?

As of Aug 24, 2026, the average yearly pay for automation support specialist in the United States is $76,465.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is an automation support specialist?

Automation Support Specialists are professionals who provide technical support, maintenance, and troubleshooting for automated systems and technologies within organizations. They work to ensure that automated equipment and software, such as robotics, industrial controls, or process automation tools, operate efficiently and reliably. Their duties often include diagnosing issues, implementing solutions, monitoring system performance, and collaborating with engineering or IT teams to optimize automation processes. Automation Support Specialists play a crucial role in minimizing downtime and supporting continuous improvement in automated operations.

What are the key skills and qualifications needed to thrive as an automation support specialist?

To thrive as an Automation Support Specialist, you need a strong background in automation technologies, troubleshooting, and IT systems, often supported by a degree in computer science or engineering. Familiarity with automation platforms (such as PLCs, SCADA, or RPA tools), scripting languages, and relevant certifications like CompTIA or vendor-specific credentials is essential. Excellent problem-solving abilities, attention to detail, and effective communication skills help you excel in diagnosing issues and supporting users. These competencies ensure smooth automation operations, minimize downtime, and enhance overall productivity in technical environments.

How does an automation support specialist typically collaborate with engineers and IT teams to resolve automation issues?

As an Automation Support Specialist, you'll frequently work alongside engineers and IT professionals to troubleshoot and resolve automation system issues. Collaboration usually involves active communication to diagnose problems, sharing system logs, and coordinating on software or hardware updates. You may participate in regular team meetings to discuss ongoing projects, report incidents, and develop process improvements. This collaborative approach ensures that automation systems remain efficient and downtime is minimized, benefiting the entire organization.

What is the difference between Automation Support Specialist vs Automation Engineer?

AspectAutomation Support SpecialistAutomation Engineer
CredentialsTypically requires certifications like ISTQB, basic technical trainingRequires engineering degrees, certifications like PLC, SCADA, or control systems
Work EnvironmentSupport and troubleshoot automation systems, often in manufacturing or industrial settingsDesign, develop, and implement automation solutions, often in engineering labs or industrial plants
Employer & IndustryManufacturing, industrial automation, facilities managementIndustrial automation, process control, robotics industries

The main difference is that Automation Support Specialists focus on maintaining and troubleshooting existing automation systems, while Automation Engineers are involved in designing and developing new automation solutions. Both roles require technical knowledge, but Automation Engineers typically have a more advanced engineering background and responsibilities.

How much do automation support specialists make in the US?

Automation support specialists in the US typically earn a median annual salary of around $60,000 to $80,000, depending on experience, location, and industry. Salaries can vary based on skills in automation tools, programming, and certifications such as RPA or scripting languages.

What does an automation support specialist do?

An automation support specialist is responsible for maintaining and troubleshooting automation systems and software used in business processes. They analyze issues, implement solutions, and often work with tools like robotic process automation (RPA) platforms to ensure smooth operation. Strong technical skills, problem-solving abilities, and knowledge of automation tools are essential for this role.
More about Automation Support Specialist jobs

What states have the most Automation Support Specialist jobs?

States with the most job openings for Automation Support Specialist jobs include:

Infographic showing various Automation Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $76,465 per year, or $36.8 per hour.

Automation Support Specialist

US Judicial Branch

Brooklyn, NY • On-site

$58K/yr

Full-time

Re-posted 3 days ago


Job description

The United States Probation Department for the Eastern District of New York is accepting applications for an Automation Support Specialist. Responsibilities as the Automation Support Specialist include providing automation and helpdesk support for Probation staff and providing technical support in installing and configuring computer hardware and software programs. The incumbent performs routine to moderately complex troubleshooting for hardware and software systems. The ideal candidate must haveQualifications:
  • To qualify for this position at the entrance level, you must possess one year of specialized experience.
  • Specialized experience is defined as progressively responsible clerical or administrative experience that is in, or closely related to, the work of the position and which has demonstrated the knowledge, skills, and abilities to perform the position's duties successfully and involves the routine use of automated software and keyboarding for word processing, data entry and report generation.
  • Experience providing technical support to end users in a help desk or desktop support environment.
  • Experience troubleshooting Windows desktop operating systems and common enterprise applications.
  • Familiarity with Microsoft Office / Microsoft 365 applications.
  • Experience installing and configuring computer hardware, printers, and peripheral devices.
  • Basic understanding of network connectivity, VPN access, and wireless networking.
  • Experience supporting audio/video conferencing systems, including troubleshooting and providing user guidance.
  • Experience using ticketing systems to log, track, and resolve service requests.
  • Strong customer service and communication skills.
  • Ability to troubleshoot and resolve technical issues in a timely and professional manner.
  • This position requires occasional travel between both of our offices located in Brooklyn, New York and Central Islip, New York; therefore a valid driver's license is required.
  • Candidates must be able to lift and move items weighing up to fifty (50) pounds.
Education:
  • Bachelor's degree in Information Technology, Computer Science or a closely related field.
  • IT certifications such as CompTIA A+, Security+ Network+, or Microsoft certifications.
  • Experience supporting Windows 11 in an enterprise environment.
  • Familiarity with Active Directory, including password resets and basic user account management.
  • Experience supporting mobile devices, including smartphones and tablets.
  • Knowledge of remote support tools and desktop management platforms.
Employment Type: OTHER