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Servicedesk Jobs (NOW HIRING)

Tabby LLC

$143K/yr

Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the ...

TRC Solutions

IT ServiceDesk Specalist

San Ramon, CA · On-site

Company Description A pioneer in groundbreaking scientific and engineering developments since the 1960's, TRC is a national engineering, consulting and construction management firm providing ...

Froedtert Health

Network Engineer

Kenosha, WI · Hybrid

Experience working within an ITSM/ServiceDesk ticketing platform to log, track, and resolve incidents and service requests. PRINCIPLE ACCOUNTABILITIES AND ESSENTIAL DUTIES * Design, implement, and ...

Covetus, LLC

Service Desk Engineer

Blue Bell, PA

Must Have Technical/Functional Skills ServiceDesk E2 , ITIL, Windows, MAC, Networking Roles & Responsibilities: * Ticket Logging: Receive, log, and categorize incidents and service requests. * First ...

STI

IT Help Desk Technician

Nashville, TN · On-site

We are looking for support to assist with ServiceDesk operations. As the modernization effort continues to grow, it is very important to have sufficient resources in place to support that growth ...

Camping World

IT Support Engineer I

Bowling Green, KY · On-site

$24.54 - $29.44/hr

This entry-level role focuses on incident triage, basic troubleshooting, and exceptional customer service through the ServiceDesk. The engineer works under direct supervision, ensuring quick and ...

BizTech Fusion

Service Desk Engineer

Blue Bell, PA · On-site

Confidential Video Interview Experience required: 4-6 years Must Have Technical/Functional Skills ServiceDesk E2 , ITIL, Windows, MAC, Networking Roles & Responsibilities Ticket Logging: Receive, log ...

Welocalize, Inc.

People Success Adminstrator

If you have forgotten your email login, please contact servicedesk@welocalize.com subject Workday Candidate Login When creating your Workday account and entering personal information like name ...

Welocalize, Inc.

OR · On-site

If you have forgotten your email login, please contact servicedesk@welocalize.com subject Workday Candidate Login When creating your Workday account and entering personal information like name ...

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How much do servicedesk jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for servicedesk in the United States is $29.44, according to ZipRecruiter salary data. Most workers in this role earn between $25.48 and $32.93 per hour, depending on experience, location, and employer.
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ServiceDesk Engineer L2

ServiceDesk Engineer L2

Tabby LLC

Remote

$143K/yr

Full-time

PTO

Posted 14 days ago

Job description

Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money.
The company's flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.
Tabby generates over $10 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $4.5 billion.
  • Handle and troubleshoot requests from tech support and internal teams, including root cause analysis of complex issues (HTTP flows, API errors, web integrations, browser/client-side errors, performance problems).
  • Standardize solutions, prepare and maintain clear instructions and playbooks for L1 and L2 engineers.
  • Investigate product bugs and customer-facing errors, participate in their resolution together with Product and Engineering teams.
  • Proactively analyze logs to identify root causes, performance bottlenecks, and unusual patterns.
  • Analyze existing problems in production systems and set well-defined tasks for Engineers to fix them.
  • Automate routine and repetitive tasks to improve team efficiency.
  • Take part in on-call duties for incidents and help improve our monitoring, alerting, and response processes.
  • Strong troubleshooting and problem-solving skills.
  • Experience with Jira at the administrator level.
  • Ability to work with logs and monitoring tools to investigate product and system issues(Datadog, Grafana, Kibana).
  • Knowledge and use of tools to automate administrative tasks.
  • English B1 or higher.
  • Understanding of software development principles and fundamentals.
  • Experience writing simple SQL queries.
  • Process management skills, ability to work in a team, proactivity.
Nice to have:
  • Experience with Google Cloud.
  • Experience writing scripts in Bash, Python, Golang.
  • Hands-on experience in incident management (SEV process, on-call duties).
  • Experience at a fintech company.
  • Experience at a startup.
  • Full-time B2B contract
  • Fully remote setup, work from anywhere in Europe
  • Up to 20% tax allowance
  • 22 paid leave days annually
  • Stock options (ESOP) in a fast-scaling, pre-IPO company
  • Flexi benefits you can use for wellness, travel, or learning
  • Work alongside a high-performing, international engineering team in a global fintech unicorn
Tabby logo

About Tabby

Sourced by ZipRecruiter

Industry

Computer and electronic product manufacturing

Company size

1 - 10 Employees

Headquarters location

Miami, FL, US

Year founded

2018

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