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Servicedesk Jobs (NOW HIRING)

STI

IT Help Desk Technician

Nashville, TN · On-site

We are looking for support to assist with ServiceDesk operations. As the modernization effort continues to grow, it is very important to have sufficient resources in place to support that growth ...

CPM Holdings, Inc.

Help Desk Manager

Waterloo, IA · On-site

Manage daily operations within ServiceDesk Plus. * Monitor ticket queues and workload distribution. * Coordinate after-hours support and maintain the on-call schedule. * Ensure timely escalations to ...

Sebenza LLC

LAN Field Technician

Kansas City, KS · On-site

... CA ServiceDesk) - end-user desktop/server support; • Perform field office visits • Perform root cause analysis • Perform desktop/server decommissioning • Documentation of standard IT ...

Ken's Foods, Inc.

Help Desk Supervisor

Marlborough, MA · On-site

$110K - $120K/yr

ITIL certification, experience in a manufacturing environment, experience with ServiceDesk Plus, and willingness to travel to remote sites are preferred. Work Authorization Notice: Please note that ...

Holtec International

IT Specialist III

Camden, NJ · On-site

$75K - $90K/yr

Respond to daily IT support requests through the company's ticketing system (ManageEngine ServiceDesk or equivalent). * Troubleshoot and resolve user issues involving Windows 10/11, Office 365 ...

Ken's Foods

Help Desk Supervisor

Marlborough, MA · On-site

$110K - $120K/yr

ITIL certification, experience in a manufacturing environment, experience with ServiceDesk Plus, and willingness to travel to remote sites are preferred. Work Authorization Notice: Please note that ...

University of New Mexico

IT Support Tech 1

Albuquerque, NM

$20.75 - $28.50/hr

The UNM IT ServiceDesk plays a vital role in providing high-quality customer service and supportto the University of New Mexico community, including students, staff, faculty,retirees, and affiliates.

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How much do servicedesk jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for servicedesk in the United States is $29.44, according to ZipRecruiter salary data. Most workers in this role earn between $25.48 and $32.93 per hour, depending on experience, location, and employer.

What is the highest paying desk job?

In the context of service desk roles, higher-paying positions often include senior or specialized roles such as Service Desk Manager, IT Support Manager, or roles requiring advanced certifications like ITIL or CompTIA. These positions typically involve leadership, advanced technical skills, and broader responsibilities, leading to higher salaries compared to entry-level service desk jobs.

What jobs pay 4000 a week without a degree?

For a Servicedesk role, earning $4,000 a week typically requires advanced experience, certifications, or specialized skills in IT support, network management, or technical troubleshooting. Such high earnings are uncommon without a degree but may be possible with extensive experience, certifications like CompTIA or Microsoft, and a strong track record in technical support or consulting roles.

What does a service desk job do?

A service desk job involves providing technical support and assistance to users by troubleshooting hardware, software, and network issues. It requires strong communication skills and familiarity with support tools like ticketing systems, often working in shifts to ensure 24/7 coverage.

Is a service desk a good job?

A service desk role involves providing technical support and customer service, often requiring problem-solving skills and familiarity with IT tools. It can offer stable employment, opportunities for skill development, and entry into the IT industry, making it a suitable job for those interested in technology and customer interaction.
More about Servicedesk jobs
What cities are hiring for Servicedesk jobs? Cities with the most Servicedesk job openings:
What are the most commonly searched types of Servicedesk jobs? The most popular types of Servicedesk jobs are:
What states have the most Servicedesk jobs? States with the most job openings for Servicedesk jobs include:
What job categories do people searching Servicedesk jobs look for? The top searched job categories for Servicedesk jobs are:
Servicedesk jobs near you
Infographic showing various Servicedesk job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 82% In-person, and 18% Remote job distribution, with an average salary of $61,245 per year, or $29.4 per hour.

IT Help Desk Technician

STI

Nashville, TN • On-site

Full-time

Posted 18 days ago

Job description

We are looking for support to assist with ServiceDesk operations. As the modernization effort continues to grow, it is very important to have sufficient resources in place to support that growth.
IT Help Desk Technician responsibilities include serving as the first point of contact for customers seeking technical assistance over the phone or email and performing remote troubleshooting through diagnostic techniques and pertinent questions.
-Customer Support for DHS Applications
-Following up with customers to ensure full resolution of issues
-Installing or changing software to fix issues
-Remotely accessing software to resolve issues
-Diagnosing problems
-Reset AD and mainframe passwords and unlock accounts

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