Salesforce Support Jobs in Atlanta, GA (NOW HIRING)

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale - across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 37 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues.

That is where you come in!

Job Summary:
We are seeking a Salesforce Architect with basic CPQ (Configure, Price, Quote) experience to design, develop, and oversee the implementation of Salesforce solutions that align with business needs. The ideal candidate will have strong expertise in Salesforce architecture, system integrations, security models, and automation, along with a foundational understanding of Salesforce CPQ to support pricing and quoting processes.

Key Responsibilities:

1. Salesforce Solution Architecture & Design

• Define Salesforce architecture strategy, best practices, and governance standards.
• Design scalable, high-performance Salesforce solutions aligned with business objectives.
• Ensure seamless integration between Salesforce and third-party applications (ERP, finance, marketing automation, etc.).
• Develop data models, security structures, and automation frameworks within Salesforce.
• Support CPQ-related configurations and enhancements as needed.

2. Salesforce Development & Customization

• Oversee the design, development, and deployment of custom Salesforce applications.
• Lead customization efforts using Apex, Visualforce, Lightning Web Components (LWC), and Flows.
• Implement and optimize Salesforce automation, including workflow rules, process builders, and approval processes.
• Support basic CPQ configurations, such as pricing rules, product catalogs, and quote templates.

3. Integration & Data Management

• Lead Salesforce integration with external systems (ERP, billing, CRM, etc.) using REST/SOAP APIs, Mulesoft, and middleware tools.
• Oversee data migration strategies, ensuring data quality and integrity across platforms.
• Manage Salesforce security, user roles, profiles, permission sets, and sharing rules.

4. CPQ Support & Enhancements

• Assist with basic Salesforce CPQ configurations, including pricing structures, approval workflows, and quote templates.
• Work with sales and finance teams to ensure CPQ functionalities align with business needs.
• Troubleshoot CPQ-related issues and recommend process improvements.

5. Stakeholder Collaboration & Leadership

• Collaborate with business leaders, IT teams, developers, and admins to translate business needs into technical solutions.
• Provide guidance and mentorship to Salesforce developers and administrators.
• Engage with executive leadership to align Salesforce capabilities with strategic goals.

6. Implementation, Support & Continuous Improvement

• Oversee Salesforce releases, system upgrades, and new feature rollouts.
• Ensure system stability, security, and performance by proactively monitoring Salesforce environments.
• Provide technical support, troubleshooting, and documentation.
• Continuously evaluate and improve Salesforce processes and user adoption.

• 8+ years of hands-on experience in Salesforce development and architecture, 12 years+ overall experience.
• 1-2 years of experience with Salesforce CPQ (basic understanding of product catalogs, pricing rules, and quote templates).
• Strong expertise in Salesforce Sales Cloud, Service Cloud, and Experience Cloud.
• Proficiency in Apex, Visualforce, Lightning Web Components (LWC), SOQL, and REST/SOAP APIs.
• Experience with Salesforce integrations (Mulesoft, APIs, middleware, or ETL tools).
• Salesforce certifications preferred (e.g., Application Architect, System Architect, or CPQ Specialist).
• Strong problem-solving, analytical, and communication skills.

Preferred Qualifications:

• Experience with Salesforce Revenue Cloud and Billing.
• Familiarity with Agile/Scrum methodologies.

Nagarro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status.