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Remote Salesforce Support Jobs in Atlanta, GA (NOW HIRING)

Focused HR Solutions

1-20- Salesforce Developer

Atlanta, GA · Remote

$56.75 - $75.25/hr

100% Remote Our direct client has an opening for a Salesforce Developer position #732424. This ... Interface with internal and external technical support personnel. * Investigate, research, and ...

VetsEZ

Dynatrace Developer (Remote Opportunity)

Atlanta, GA · Remote

$53.25 - $70.75/hr

Support end-to-end observability initiatives across the Salesforce environment while enhancing ... Remote Opportunity Note: Selected candidates will be required to complete fingerprinting at a ...

VetsEZ

Dynatrace Developer (Remote Opportunity)

Atlanta, GA · On-site +1

$53.25 - $70.75/hr

Support end-to-end observability initiatives across the Salesforce environment while enhancing ... Remote Opportunity Note: Selected candidates will be required to complete fingerprinting at a ...

Hhs

SalesForce Administrator

Atlanta, GA · Remote

They will support requests spanning all different functional areas within Salesforce (Reports ... Fully Remote Position * Paid time off (vacation and sick) * Medical, dental, and vision insurance ...

Salesforce, Inc.

Manager, Accounting

Atlanta, GA · On-site +1

... remote teams Experience/Skills Preferred: * Work experience from a Big 4 audit firm * Strong ... Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you ...

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All JobsSalesforce Support JobsRemote Salesforce Support JobsRemote Salesforce Support Jobs in Atlanta, GA

Remote Salesforce Support information

See Atlanta, GA salary details

$38.9K

$95.1K

$149.1K

How much do remote salesforce support jobs pay per year?

As of Aug 6, 2026, the average yearly pay for remote salesforce support in Atlanta, GA is $95,071.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,600.00 and $114,400.00 per year, depending on experience, location, and employer.

What is Remote Salesforce Support?

Remote Salesforce Support refers to professional assistance provided by experts to help organizations manage, troubleshoot, and optimize their Salesforce platform from a remote location. These support specialists resolve technical issues, customize Salesforce features, and provide guidance on best practices without needing to be physically present at the client's office. This service can include user training, integration help, system updates, and ongoing maintenance to ensure Salesforce runs smoothly and efficiently for the business.

What are some common challenges faced by professionals in a remote Salesforce Support role, and how can they be addressed?

Remote Salesforce Support professionals often encounter challenges such as troubleshooting complex user issues without direct physical access to users’ devices, managing multiple support requests simultaneously, and staying updated on frequent Salesforce updates and features. To address these challenges, it’s helpful to maintain strong communication with users through clear documentation and regular check-ins, leverage screen sharing and remote access tools for efficient problem-solving, and participate in ongoing Salesforce training or certification programs. Collaboration with other IT and Salesforce teams is also crucial for resolving escalated issues and sharing best practices.

What is the difference between Remote Salesforce Support vs Remote Salesforce Administrator?

AspectRemote Salesforce SupportRemote Salesforce Administrator
CertificationsSalesforce Support certifications, basic admin skillsSalesforce Admin Certification, advanced admin skills
Work EnvironmentCustomer support, troubleshooting, issue resolutionSystem configuration, user management, process automation
Employer & Industry UsageCustomer service teams, CRM support providersInternal companies, CRM management teams
Common Search/ComparisonYesYes

Remote Salesforce Support primarily focuses on assisting users with issues and troubleshooting within Salesforce, requiring support certifications and customer service skills. In contrast, Remote Salesforce Administrators handle system configuration, user management, and automation tasks, often holding Salesforce Admin certifications. While both roles work remotely and within the Salesforce ecosystem, Support roles emphasize problem-solving and user assistance, whereas Administrator roles involve system setup and maintenance.

What are the key skills and qualifications needed to thrive as a remote Salesforce Support professional, and why are they important?

To thrive as a Remote Salesforce Support professional, you need a strong understanding of Salesforce CRM platforms, troubleshooting skills, and familiarity with business processes, often backed by Salesforce certifications such as Salesforce Administrator (ADM 201). Expertise in Salesforce Service Cloud, Lightning Experience, case management tools, and remote support software is typically required. Excellent communication, problem-solving abilities, and customer service orientation are critical soft skills for success in this role. These competencies ensure timely resolution of client issues, high user satisfaction, and effective remote collaboration.
What are popular job titles related to Remote Salesforce Support jobs in Atlanta, GA? For Remote Salesforce Support jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Remote Salesforce Support jobs in Atlanta, GA look for? The top searched job categories for Remote Salesforce Support jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Remote Salesforce Support jobs? Cities near Atlanta, GA with the most Remote Salesforce Support job openings:
Remote Salesforce Support jobs near you
Infographic showing various Remote Salesforce Support job openings in Atlanta, GA as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% Remote job distribution, with an average salary of $95,071 per year, or $45.7 per hour.

Salesforce Technical Architect

Sidram Technologies

Atlanta, GA • Remote

$60 - $65/hr

Contractor

Re-posted 6 days ago

Job description

Job Title: Salesforce Technical Architect

Location: Remote:

Duration: 6+ Months

Job Summary:

We are seeking a highly experienced Salesforce Technical Architect with a proven track record in Salesforce solution design and architecture and hands-on experience in managing L2 Support Teams. The ideal candidate will be responsible for designing scalable Salesforce solutions, leading technical development efforts, and managing a team of L2 support engineers to ensure consistent application uptime, performance, and issue resolution.

Required Qualifications:

  • Bachelor’s degree in Computer Science, Information Systems, or related field.
  • 10+ years of experience with Salesforce platform, including at least 2 years in an architect-level role.
  • 3+ years of experience managing support or operations teams (L2/L3).
  • Hands-on experience with Salesforce CPQ including product configuration, pricing rules, quote templates, and approvals.
  • Strong understanding of Salesforce architecture and APIs.
  • Experience in Apex, Lightning Web Components (LWC), Flows, and integrations (REST/SOAP).
  • Deep understanding of ITIL-based service management practices.
  • Experience with support tools like Jira, ServiceNow, or Remedy.
  • Salesforce certifications such as Application Architect, System Architect, or CTA (preferred).

Adam 
IT Services | Development | Staffing
URL: http:/www.sidramtech.com | Email: Adam@sidramtech.com