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Remote Salesforce Support Jobs in Columbus, GA (NOW HIRING)

Remote Salesforce Support information

See Columbus, GA salary details

$36.3K

$88.5K

$138.7K

How much do remote salesforce support jobs pay per year?

As of Aug 30, 2026, the average yearly pay for remote salesforce support in Columbus, GA is $88,494.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,600.00 and $106,500.00 per year, depending on experience, location, and employer.

What is Remote Salesforce Support?

Remote Salesforce Support refers to professional assistance provided by experts to help organizations manage, troubleshoot, and optimize their Salesforce platform from a remote location. These support specialists resolve technical issues, customize Salesforce features, and provide guidance on best practices without needing to be physically present at the client's office. This service can include user training, integration help, system updates, and ongoing maintenance to ensure Salesforce runs smoothly and efficiently for the business.

What are the key skills and qualifications needed to thrive as a remote Salesforce Support professional, and why are they important?

To thrive as a Remote Salesforce Support professional, you need a strong understanding of Salesforce CRM platforms, troubleshooting skills, and familiarity with business processes, often backed by Salesforce certifications such as Salesforce Administrator (ADM 201). Expertise in Salesforce Service Cloud, Lightning Experience, case management tools, and remote support software is typically required. Excellent communication, problem-solving abilities, and customer service orientation are critical soft skills for success in this role. These competencies ensure timely resolution of client issues, high user satisfaction, and effective remote collaboration.

What are some common challenges faced by professionals in a remote Salesforce Support role, and how can they be addressed?

Remote Salesforce Support professionals often encounter challenges such as troubleshooting complex user issues without direct physical access to users’ devices, managing multiple support requests simultaneously, and staying updated on frequent Salesforce updates and features. To address these challenges, it’s helpful to maintain strong communication with users through clear documentation and regular check-ins, leverage screen sharing and remote access tools for efficient problem-solving, and participate in ongoing Salesforce training or certification programs. Collaboration with other IT and Salesforce teams is also crucial for resolving escalated issues and sharing best practices.

What is the difference between Remote Salesforce Support vs Remote Salesforce Administrator?

AspectRemote Salesforce SupportRemote Salesforce Administrator
CertificationsSalesforce Support certifications, basic admin skillsSalesforce Admin Certification, advanced admin skills
Work EnvironmentCustomer support, troubleshooting, issue resolutionSystem configuration, user management, process automation
Employer & Industry UsageCustomer service teams, CRM support providersInternal companies, CRM management teams
Common Search/ComparisonYesYes

Remote Salesforce Support primarily focuses on assisting users with issues and troubleshooting within Salesforce, requiring support certifications and customer service skills. In contrast, Remote Salesforce Administrators handle system configuration, user management, and automation tasks, often holding Salesforce Admin certifications. While both roles work remotely and within the Salesforce ecosystem, Support roles emphasize problem-solving and user assistance, whereas Administrator roles involve system setup and maintenance.

What are popular job titles related to Remote Salesforce Support jobs in Columbus, GA?

For Remote Salesforce Support jobs in Columbus, GA, the most frequently searched job titles are:

What job categories do people searching Remote Salesforce Support jobs in Columbus, GA look for?

The top searched job categories for Remote Salesforce Support jobs in Columbus, GA are:

What cities near Columbus, GA are hiring for Remote Salesforce Support jobs?

Cities near Columbus, GA with the most Remote Salesforce Support job openings:

Software Engineer III (Salesforce)

Columbus, GA • On-site, Remote


Aflac Incorporated

7.2

Company rating: 7.2 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

250th of 315 rated insurance

Good employer

Paid breaks

Recommended by parents


$105K - $145K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago


Job description

Salary Range: $105,000 - $145,000

Job Posting End Date: August  25, 2026

 

We've Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all...The Aflac Way.

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune's 50 Best Workplaces for Diversity and as one of World's Most Ethical Companies by Ethisphere.com.

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there's a home, and a flourishing career for you at Aflac.

Work Designation. Depending on your location within the continental US, this role may be hybrid or remote.

  • If you live within 50 miles of the Aflac offices located in Columbus, GA or Columbia, SC, this role will be hybrid. This means you will be expected to work in the office for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership. 
  • If you live more than 50 miles from the Aflac offices located in Columbus, GA or Columbia, SC, this role will be remote. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

What does it take to be successful at Aflac?

  • Acting with Integrity
  • Communicating Effectively
  • Pursuing Self-Development
  • Serving Customers
  • Supporting Change
  • Supporting Organizational Goals
  • Working with Diverse Populations

 

What does it take to be successful in this role?

Extensive experience in Salesforce software development.

Salesforce Developer certification.

Proven experience with Scrum and advanced DevOps methodologies.

Demonstrated ability to mentor and lead junior developers.

Education & Experience Required

  • Bachelor's Degree in Computer Science, Information Systems or other related field
  • 4+ years of programming experience

Or an equivalent combination of education and experience

 

Education & Experience Preferred

  • Master's Degree Computer Science, Information Systems or other related field
  • Salesforce Developer certification.

Principal Duties & Responsibilities

Lead the design, test, development and optimization of customer-facing applications

Collaborate in advanced stages of Scrum, ensuring smooth software delivery.

Enforce and improve code quality standards, particularly concerning resilience, data, and security.

Evaluate and incorporate modern programming languages and tools

Implement test-driven development best practices

Adhere to coding standards for resilience, data, and security

Reviews system requirements and business processes; codes, tests, debugs and implements software solutions

Participates in project planning sessions with clients, business analysts, and team members to analyze development requirements and make recommendations for moderate to complex systems

Tests and implements application modules from multiple systems the team has developed or modified, ensuring application meets the needs of client and business

Provides design recommendations, developing and integrating programs per written specifications; occasionally responsible for writing moderate to complex design specifications

Makes moderate to complex modifications to existing software applications and modules in accordance with written specifications and division standards

Performs other duties as required

Total Rewards

The salary range for this job is $105,000 - $145,000. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information known to Aflac at the time of the posting.

 

At Aflac, it is not typical for an individual to be hired at or near the top of the range for the role to allow for future and continued salary growth, and compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate.

 

In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock.  On an annual basis, you'll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in all states and localities.

#DICE


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