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Remote Salesforce Support Jobs in Atlanta, GA (NOW HIRING)

Salesforce, Inc.

Regional Vice President

Atlanta, GA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Please note some of these positions may be office-based, office-flexible or remote depending on the ... Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you ...

Dot Compliance

Customer Support Team Lead

Atlanta, GA · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Dot's SaaS solutions are based on the world's most innovative cloud technology provider, Salesforce ... Flexible PTO and remote-first work environment * Professional development and leadership training

Dot Compliance

Customer Support Team Lead

Atlanta, GA · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Dot's SaaS solutions are based on the world's most innovative cloud technology provider, Salesforce ... Flexible PTO and remote-first work environment * Professional development and leadership training

Patientco

Technical Support Specialist

Atlanta, GA · On-site +1

  • Medical

  • Retirement

  • PTO

Experience with ticketing systems (e.g., Salesforce Service Cloud, Zendesk) and remote support tools. * Ability to work independently and as part of a team in a fast-paced, dynamic environment.

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Showing results 21-40

All JobsSalesforce Support JobsRemote Salesforce Support JobsRemote Salesforce Support Jobs in Atlanta, GA

Remote Salesforce Support information

See Atlanta, GA salary details

$38.9K

$95.1K

$149.1K

How much do remote salesforce support jobs pay per year?

As of Aug 19, 2026, the average yearly pay for remote salesforce support in Atlanta, GA is $95,071.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,600.00 and $114,400.00 per year, depending on experience, location, and employer.

What is Remote Salesforce Support?

Remote Salesforce Support refers to professional assistance provided by experts to help organizations manage, troubleshoot, and optimize their Salesforce platform from a remote location. These support specialists resolve technical issues, customize Salesforce features, and provide guidance on best practices without needing to be physically present at the client's office. This service can include user training, integration help, system updates, and ongoing maintenance to ensure Salesforce runs smoothly and efficiently for the business.

What are the key skills and qualifications needed to thrive as a remote Salesforce Support professional, and why are they important?

To thrive as a Remote Salesforce Support professional, you need a strong understanding of Salesforce CRM platforms, troubleshooting skills, and familiarity with business processes, often backed by Salesforce certifications such as Salesforce Administrator (ADM 201). Expertise in Salesforce Service Cloud, Lightning Experience, case management tools, and remote support software is typically required. Excellent communication, problem-solving abilities, and customer service orientation are critical soft skills for success in this role. These competencies ensure timely resolution of client issues, high user satisfaction, and effective remote collaboration.

What are some common challenges faced by professionals in a remote Salesforce Support role, and how can they be addressed?

Remote Salesforce Support professionals often encounter challenges such as troubleshooting complex user issues without direct physical access to users’ devices, managing multiple support requests simultaneously, and staying updated on frequent Salesforce updates and features. To address these challenges, it’s helpful to maintain strong communication with users through clear documentation and regular check-ins, leverage screen sharing and remote access tools for efficient problem-solving, and participate in ongoing Salesforce training or certification programs. Collaboration with other IT and Salesforce teams is also crucial for resolving escalated issues and sharing best practices.

What is the difference between Remote Salesforce Support vs Remote Salesforce Administrator?

AspectRemote Salesforce SupportRemote Salesforce Administrator
CertificationsSalesforce Support certifications, basic admin skillsSalesforce Admin Certification, advanced admin skills
Work EnvironmentCustomer support, troubleshooting, issue resolutionSystem configuration, user management, process automation
Employer & Industry UsageCustomer service teams, CRM support providersInternal companies, CRM management teams
Common Search/ComparisonYesYes

Remote Salesforce Support primarily focuses on assisting users with issues and troubleshooting within Salesforce, requiring support certifications and customer service skills. In contrast, Remote Salesforce Administrators handle system configuration, user management, and automation tasks, often holding Salesforce Admin certifications. While both roles work remotely and within the Salesforce ecosystem, Support roles emphasize problem-solving and user assistance, whereas Administrator roles involve system setup and maintenance.

What are popular job titles related to Remote Salesforce Support jobs in Atlanta, GA?

For Remote Salesforce Support jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Remote Salesforce Support jobs in Atlanta, GA look for?

The top searched job categories for Remote Salesforce Support jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Remote Salesforce Support jobs?

Cities near Atlanta, GA with the most Remote Salesforce Support job openings:

Remote Salesforce Support jobs near you
Infographic showing various Remote Salesforce Support job openings in Atlanta, GA as of August 2026, with employment types broken down into 2% Internship, 93% Full Time, 2% Part Time, and 3% Contract. Highlights an 100% Remote job distribution, with an average salary of $95,071 per year, or $45.7 per hour.

Enterprise Sales Director - Salesforce (HCLS)

NTT DATA Services

Atlanta, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

NTT Data rating

7.4

Company rating: 7.4 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

118th of 224 rated it services

Job description

Req ID: 378107 

At NTT DATA, we’re not just implementing Salesforce — we’re redefining how organizations harness its full potential. As one of the world’s leading digital consulting and IT services companies, ranked among the most valuable global brands, we deliver innovation at scale. Our Salesforce team is a trusted partner to commercial, mid-market, and enterprise clients across industries, driving digital transformation that unlocks growth, efficiency, and customer delight.

We’re looking for a dynamic HealthCare & Life Sciences Salesforce Enterprise Sales Director to help us accelerate our North American business. This is a high-impact sales role for someone who thrives on building executive relationships, shaping industry strategy, and leading transformative Salesforce solutions that make a measurable difference.

Why This Role Matters

You will be the trusted advisor to our clients—owning relationships, guiding Salesforce strategy, and ensuring we not only meet but exceed customer expectations. As a key growth driver, you’ll influence account direction, coach teams on winning pursuits, and open doors to new opportunities. This is your chance to combine your deep Salesforce expertise with visionary leadership to shape both client success and NTT DATA’s future.

What You’ll Do

  • Drive growth – increase account revenue and profitability through new opportunities, cross-sell/upsell strategies, and impactful value propositions.
  • Act as a strategic partner to executives, deeply understanding their business goals and aligning solutions that deliver measurable results.
  • Collaborate with Solution Architects, Delivery, and Operations to craft tailored Salesforce roadmaps across Sales, Marketing, Service, Commerce, Experience, and Analytics Clouds.
  • Be the voice of innovation – leverage your Salesforce expertise and understanding of AI/GenAI to help clients stay ahead in a rapidly evolving market.

What We’re Looking For

  • 8+ years of sales experience in consulting or IT services, with a focus on Salesforce solutions in the Healthcare & Life Sciences industry.
  • 4+ years of enterprise sales and business development with multiple Salesforce Clouds (Sales, Marketing, Commerce, Service, Experience, Analytics).
  • 2+ years’ experience applying GenAI/AI technologies within Salesforce.
  • Client-centric mindset: a track record of building trusted executive relationships and achieving revenue targets through consultative, value-driven selling.
  • Preferred: Salesforce certification(s) and strong industry expertise.

What You Bring

  • Exceptional communication skills that inspire both clients and teams.
  • A consultative, results-oriented approach to solving complex client challenges.
  • The ability to balance strategy and execution, influencing stakeholders while keeping an eye on delivery.
  • Strong negotiation, problem-solving, and escalation management skills.
  • The energy and vision to thrive in a fast-paced, growth-focused environment.

Why Join Us?

  • Be part of a global powerhouse with the agility to innovate and the scale to deliver.
  • Work alongside certified Salesforce experts delivering mission-critical transformations.
  • Access to cutting-edge AI and digital technologies to shape next-gen client solutions.
  • Flexibility to work remotely with travel for impactful client engagements.
  • A culture of collaboration, leadership, and growth where your voice matters.

This is more than a role—it’s an opportunity to lead at the intersection of Salesforce innovation and business transformation. If you’re ready to push boundaries and accelerate client success, we want to hear from you.

Location: Any Major city in the US. (Dallas, Chicago, Austin, New York, Philadelphia, Boston, Charlotte, San Francisco, Etc.)

#USSalesJobs
#LI-SGA
#SalesforceJobs   

#Salesforce

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $144,975 - $212,630. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. 

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

What NTT Data employees say

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About NTT DATA

Sourced by ZipRecruiter

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

1967

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