ZipRecruiter

Log In

1

Salesforce Support Jobs in New York (NOW HIRING)

Hermitage Infotech

Salesforce Release Manager

NJ · On-site +1

... Support Team - Coordinate Salesforce Release Calls, and Support Activities Should have strong ... understanding of deployments using Force.com migration tools (Salesforce Tools IDE, Flosum, GITHub ...

VanEck

Salesforce Administrator

Manhattan, NY · On-site

Support sales teams with dashboards, reports, and pipeline visibility tools to enable informed decision-making. * Partner with the Sales Technology team to evaluate new Salesforce features and ensure ...

1 point system

Salesforce Developer

New York, NY · Remote

$56.75 - $75.25/hr

This individual will also support emerging capabilities around Agentforce (Salesforce AI) to improve customer and internal user experiences. This is a highly technical, hands-on leadership role ...

NYULMC

Business Analyst

New York, NY · On-site

Additionally, the Business Analyst supports the documentation, testing and training of Finance Salesforce enhancements for the UKG Training and Support Helpdesk and Finance Helpdesk. The Business ...

Noblesoft Technologies

Salesforce Developer

New York, NY · On-site

$60.75 - $80.50/hr

Salesforce Developer Location: NYC, NY Duration: 12+ months Local Candidates Only Skills and ... Effectively prioritizes workload across development, support, and enhancement activities.

next page

Showing results 1-20

All JobsSalesforce Support JobsSalesforce Support Jobs in New York

Salesforce Support information

See New York salary details

$44.3K

$108.2K

$169.6K

How much do salesforce support jobs pay per year?

As of Aug 30, 2026, the average yearly pay for salesforce support in New York is $108,158.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,600.00 and $130,200.00 per year, depending on experience, location, and employer.

What is a Salesforce Support?

A Salesforce Support job involves assisting users with technical issues, troubleshooting system errors, and ensuring the smooth operation of the Salesforce platform within an organization. Responsibilities often include user management, data maintenance, report generation, and providing guidance on best practices. Support professionals may also work on system configurations and collaborate with developers to resolve complex issues. Strong problem-solving skills and a deep understanding of Salesforce functionality are essential for success in this role.

What are the typical daily responsibilities of a Salesforce Support professional?

Salesforce Support professionals typically handle user inquiries, troubleshoot issues within the Salesforce platform, and provide guidance on best practices and platform usage. Their day involves resolving support tickets, collaborating with technical teams for issue escalation, conducting user training sessions, and helping to implement new Salesforce features. They may also perform routine system maintenance, monitor data quality, and generate reports as needed. This role often requires strong teamwork and collaboration with both end-users and IT or development teams to ensure the system is running smoothly and business needs are met.

What are the key skills and qualifications needed to thrive in the Salesforce Support position, and why are they important?

To thrive as a Salesforce Support professional, you need a solid understanding of Salesforce CRM functionality, troubleshooting skills, and a bachelor's degree in information technology or a related field. Familiarity with Salesforce Service Cloud, data management tools, and certifications like Salesforce Administrator are often required. Strong communication, patience, and analytical thinking help you effectively assist users and resolve their issues. These skills are essential to ensure smooth business operations, maximize user satisfaction, and drive organizational productivity.

Does Salesforce Support offer remote jobs?

Salesforce Support roles often offer remote work options, especially for customer service and technical support positions. Many companies in the tech industry provide remote opportunities for support staff, requiring familiarity with Salesforce tools and certifications. Availability of remote jobs can vary by employer and role requirements.

What are the most commonly searched types of Salesforce Support jobs in New York?

The most popular types of Salesforce Support jobs in New York are:

What are popular job titles related to Salesforce Support jobs in New York?

For Salesforce Support jobs in New York, the most frequently searched job titles are:

What job categories do people searching Salesforce Support jobs in New York look for?

The top searched job categories for Salesforce Support jobs in New York are:

Salesforce Support jobs near you
Infographic showing various Salesforce Support job openings in New York as of August 2026, with employment types broken down into 72% Full Time, and 28% Contract. Highlights an 100% In-person job distribution, with an average salary of $108,158 per year, or $52 per hour.

Salesforce Support Analyst​

Iselin, NJ • On-site

Axelon Services Corporation
Recruiting and Staffing Services • 501 - 1,000 employees
Learn more about Axelon Services Corporationexternal

Full-time

Re-posted 28 days ago

Job description

Job Summary:
Axelon Services Corporation is seeking a skilled Salesforce Support Analyst with strong problem-solving abilities and expertise across the Salesforce platform and MuleSoft integration solutions. This role provides expert-level support to internal users while ensuring optimal system performance and seamless enterprise integrations.
Responsibilities:
• Serve as primary contact for complex Salesforce and MuleSoft issues; diagnose, triage, and resolve incidents within SLAs while documenting solutions
• Manage user accounts, profiles, roles, permissions, custom objects, fields, and validation rules; conduct system audits and optimize performance
• Troubleshoot Anypoint Platform integrations, monitor API health, resolve connectivity issues, and ensure data synchronization across systems
• Support Sales Cloud, Service Cloud, and Experience Cloud; troubleshoot automation tools (Process Builder, Flow, Workflows); maintain reports and dashboards
• Partner with business users and development teams; translate technical concepts; participate in release management and testing
• Identify process optimization opportunities; stay current with Salesforce releases; recommend best practices; contribute to documentation and training
Qualifications:
Required:
• 5-8 years in Salesforce administration and support with MuleSoft integration experience
• Strong Salesforce administration proficiency (security model, data management, customization)
• Working knowledge of MuleSoft Anypoint Platform and API management
• Experience with SOQL, Data Loader, REST/SOAP APIs
• Basic understanding of Apex and Visualforce for troubleshooting
• Familiarity with version control and change management
• Exceptional analytical and problem-solving abilities
• Excellent communication skills with ability to explain technical concepts to diverse audiences
• Strong attention to detail and ability to manage multiple priorities
• Customer-service oriented with collaborative mindset
Preferred:
• Salesforce Administrator certification (ADM 201)
• Additional certifications: Platform App Builder, Service Cloud Consultant, MuleSoft Developer
• Experience with Einstein Analytics, Agile/Scrum, and DevOps practices
Company:
For more than 40 years, Axelon has been exceeding market expectations and delivering top talent to the Fortune 500. Founded in 1977, the company is headquartered in New York, USA, with a team of 501-1000 employees. The company is currently Late Stage.
Axelon logo

About Axelon

Sourced by ZipRecruiter

Axelon is a leading staffing and recruiting firm headquartered in New York, NY, US. Rooted within the staffing solutions industry, it was established with a mission to connect and leverage talent worldwide. Its official website is axelon.com. Axelon provides a range of services from staffing solutions to consulting services. With decades of service delivery experience under their belt, they possess an unrivaled ability to deliver global talent across all industries and professions, including information technology, administrative, engineering, professional, and scientific sectors. Axelon places strong emphasis on collaborative values, tirelessly working to build strong relationships with clients, candidates, employees, and vendors alike.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

New York, NY, US

Year founded

1977

Social media

FacebookTwitter

View All Axelon Jobs

Apply