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Salesforce Support Jobs (NOW HIRING)

SpotHero

Manager, Salesforce

Chicago, IL · On-site

$57.25 - $75.75/hr

... Salesforce (Support, Account Manager, Solution Engineer) and SaaS integration partners. • Build and enforce a security and governance framework: profiles, permission sets, field-level security ...

Intuitive

Salesforce Technical Lead

Sunnyvale, CA · On-site

$81 - $100.25/hr

Collaborate with Salesforce Support and third-party vendors when deeper platform investigation is required. * Author and maintain technical design documents, architecture diagrams, and solution ...

Intuitive

Salesforce Technical Lead

Sunnyvale, CA · On-site

$81 - $100.25/hr

Collaborate with Salesforce Support and third-party vendors when deeper platform investigation is required. * Author and maintain technical design documents, architecture diagrams, and solution ...

Trimble, Inc.

Salesforce Domain Owner

Westminster, CO · On-site

Ready to pioneer the future of customer support technology? Trimble is looking for an analytical, forward-thinking leader to orchestrate our Salesforce Service Cloud ecosystem and drive AI-driven ...

Trimble

Salesforce Domain Owner

Lake Oswego, OR

Ready to pioneer the future of customer support technology? Trimble is looking for an analytical, forward-thinking leader to orchestrate our Salesforce Service Cloud ecosystem and drive AI-driven ...

Intuitive Surgical

Salesforce Technical Lead

Sunnyvale, CA

$81 - $100.25/hr

Collaborate with Salesforce Support and third-party vendors when deeper platform investigation is required. * Author and maintain technical design documents, architecture diagrams, and solution ...

Trimble

Salesforce Domain Owner

Westminster, CO · On-site

Ready to pioneer the future of customer support technology? Trimble is looking for an analytical, forward-thinking leader to orchestrate our Salesforce Service Cloud ecosystem and drive AI-driven ...

Na Ali'i Consulting & Sales, LLC.

$130K - $150K/yr

Support Salesforce automation (Flows, Process Builder, Approval Processes) to reduce manual work * Monitor system logs, errors, and integrations to ensure operational continuity * Partner with ...

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All JobsSalesforce Support Jobs

Salesforce Support information

See salary details

$40.5K

$98.9K

$155K

How much do salesforce support jobs pay per year?

As of Jun 30, 2026, the average yearly pay for salesforce support in the United States is $98,862.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $119,000.00 per year, depending on experience, location, and employer.

Is Salesforce laying off 4000 employees?

There are no publicly confirmed reports that Salesforce is laying off 4,000 employees. As a Salesforce support professional, job stability can depend on company performance and industry trends, but large-scale layoffs are not currently verified. It's advisable to stay updated through official company communications and industry news sources.

What are the key skills and qualifications needed to thrive in the Salesforce Support position, and why are they important?

To thrive as a Salesforce Support professional, you need a solid understanding of Salesforce CRM functionality, troubleshooting skills, and a bachelor's degree in information technology or a related field. Familiarity with Salesforce Service Cloud, data management tools, and certifications like Salesforce Administrator are often required. Strong communication, patience, and analytical thinking help you effectively assist users and resolve their issues. These skills are essential to ensure smooth business operations, maximize user satisfaction, and drive organizational productivity.

What are the typical daily responsibilities of a Salesforce Support professional?

Salesforce Support professionals typically handle user inquiries, troubleshoot issues within the Salesforce platform, and provide guidance on best practices and platform usage. Their day involves resolving support tickets, collaborating with technical teams for issue escalation, conducting user training sessions, and helping to implement new Salesforce features. They may also perform routine system maintenance, monitor data quality, and generate reports as needed. This role often requires strong teamwork and collaboration with both end-users and IT or development teams to ensure the system is running smoothly and business needs are met.

What is the Salesforce support role?

A Salesforce Support role involves assisting users with technical issues related to Salesforce software, troubleshooting problems, and providing solutions to ensure smooth system operation. It often requires knowledge of Salesforce tools, user management, and basic customization, with certifications like Salesforce Certified Support Specialist being beneficial.

Is Salesforce growing or declining?

Salesforce support roles are generally in demand due to the company's ongoing growth and widespread adoption of Salesforce CRM platforms. As businesses continue to implement and expand Salesforce solutions, opportunities for support specialists with skills in Salesforce administration, troubleshooting, and certifications are expected to increase.

Is it hard to get hired at Salesforce?

Getting hired as a Salesforce Support specialist can be competitive, often requiring relevant experience, Salesforce certifications, and strong problem-solving skills. Candidates with knowledge of Salesforce tools, customer service experience, and technical aptitude tend to have better chances of securing the role.

What is a Salesforce Support job?

A Salesforce Support job involves assisting users with technical issues, troubleshooting system errors, and ensuring the smooth operation of the Salesforce platform within an organization. Responsibilities often include user management, data maintenance, report generation, and providing guidance on best practices. Support professionals may also work on system configurations and collaborate with developers to resolve complex issues. Strong problem-solving skills and a deep understanding of Salesforce functionality are essential for success in this role.

More about Salesforce Support jobs
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What are the most commonly searched types of Salesforce Support jobs? The most popular types of Salesforce Support jobs are:
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Salesforce Support jobs near you
Salesforce Architect (Hands on is a must)

Salesforce Architect (Hands on is a must)

E-Solutions

Dallas, TX • On-site

$68.50 - $85/hr

Other

Posted 14 days ago

Key responsibilities

  • Serve as the Subject Matter Expert for SFDC applications, providing advanced technical support and guidance.

  • Manage and resolve production issues, ensuring timely ticket resolution and uninterrupted business processes.

  • Facilitate and drive cross-functional communication with different system owners to track, trace, and troubleshoot integration-related issues.

Job description

Position-Salesforce Architect (Hands on is a must)
Location-Dallas, TX (ONSITE)
Experience is required in the below Salesforce Modules
  • Salesforce Sales Could - Membership sales and pipeline management.
  • Salesforce Service Could
  • Marketing Cloud Account Engagement (Pardot) - Marketing automation
  • Member self-service portal
  • Integration with Telephony Systems (Dial Pad)
  • Docusign - Document tracking
Overview of the Role
  • As a Salesforce Developer, you will be instrumental in supporting and implementing Salesforce solutions critical to our client's business operations.
  • This role demands a strong technical acumen in Salesforce platforms, deep expertise in integrations with diverse systems, and the ability to ensure seamless end-to-end issue resolution.
  • Your contributions will drive operational efficiency and support the company's ongoing commitment to delivering superior experiences in the travel, transport, logistics, and hospitality sectors.
Detailed Responsibilities
  • Serve as the Subject Matter Expert (SME) for SFDC applications, providing advanced technical support and guidance.
  • Exposure to Security configurations and hardening in Salesforce
  • Manage and resolve production issues, ensuring timely ticket resolution and uninterrupted business processes.
  • Facilitate and drive cross-functional communication with different system owners to track, trace, and troubleshoot integration-related issues.
  • Oversee and execute end-to-end ownership of support tickets, ensuring prompt and effective communication with stakeholders.
  • Utilize and support integrations with platforms such as Pardot and ServiceNow.
  • Provide production support coverage during Central Standard Time (CST) business hours in Dallas, and deliver on-call support during off hours as needed.
  • Collaborate with other technical teams to identify and implement system improvements and best practices.
Skill Requirements
  • 10 to 15 years of experience in Salesforce support and implementation, particularly in large-scale, complex environments.
  • Strong technical proficiency in Salesforce (SFDC) platform, including custom development, integrations, and interface management.
  • In-depth understanding of system integrations and the ability to work collaboratively with other system owners.
  • Proven expertise in troubleshooting, root cause analysis, and resolving complex technical issues.
  • Hands-on experience with Pardot and ServiceNow platforms.
  • Excellent communication and interpersonal skills for effective stakeholder management.
  • Bachelor's degree in computer science, Information Technology, or a related field (or equivalent experience).
  • Relevant Salesforce certifications (e.g., Salesforce Certified Platform Developer, Salesforce Administrator) are highly desirable.
Other Requirements (Optional)
  • Experience working in the travel, transport, logistics, or hospitality domains is a plus.
  • Familiarity with ITIL processes and agile methodologies.
  • Additional certifications in related technologies are an advantage.

Apply