Salesforce Support Jobs (NOW HIRING)

Project: LPI Practice

Position Summary: CoreSphere is seeking a Development Lead / PSS Architect to serve as the senior technical resource across our LPI Practice—a growing portfolio of state government Salesforce Public Sector Solutions (PSS) implementations focused on digitizing professional licensing, permitting, and inspection workflows for state agencies.

The ideal candidate is a self-starter who can own technical delivery across complex, multi-environment implementations, engage effectively with client and state agency stakeholders, and drive consistent quality with minimal oversight. This role serves as the primary technical decision-maker on LPI engagements, responsible for architecture, code quality, deployment strategy, and code review across distributed agile teams.

We are seeking a candidate with strong communication skills, deep expertise in OmniStudio and Salesforce Industries, and a proven track record delivering solutions in the public sector—specifically within regulated environments, large-scale government programs, and multi-stakeholder initiatives.

Responsibilities:

• Own architecture decisions for OmniStudio/Vlocity configuration including OmniScripts, FlexCards, DataRaptors, Integration Procedures, and DataPacks.
• Prioritize configuration and platform-native PSS capabilities over custom development — exhaust declarative and OmniStudio options before writing custom Apex or LWC.
• Review user stories, estimate story points, and allocate stories to developers before sprint planning.
• Lead the dev squad in technical discussions and solution design sessions.
• Conduct code reviews and enforce development standards across teams of onshore and offshore developers.
• Execute and coordinate deployment across SIT, UAT, and production environments; manage SFDX and Vlocity CLI tooling.
• Monitor production stability; log and triage defects identified in production environments.
• Follow up on Salesforce support tickets escalated to Salesforce Professional Services or support.
• Lead data migration efforts including complaint and licensing data migration workstreams.
• Support UAT phases including manual steps, user creation, and issue triage.
• Collaborate with the Business Analyst and Product Owner to refine user stories, validate acceptance criteria, and flag scope or dependency issues early.
• Develop Apex (classes and triggers), Lightning Components/LWC, and declarative flows to extend Salesforce PSS for licensing and regulatory workflows.
• Design and configure constituent-facing Digital Experience (Community) sites including user registration, portal access, and self-service licensing workflows.
• Design and implement role-based access controls, permission sets, sharing rules, and data visibility patterns appropriate for multi-agency government environments.
• Build and maintain REST and SOAP API integrations, platform events, and outbound messaging to connect Salesforce PSS with external agency and state systems.
• Build and maintain client trust with agency stakeholders; serve as technical point of contact for agency technical teams.
• Contribute to LPI practice development — help build reusable patterns and tooling for future state government PSS implementations.

Required Skills and Experience:

• Bachelor's degree in Computer Science/Information Systems or related STEM field.
• 5+ years of custom Salesforce development (Apex, LWC, Aura, Visualforce).
• 3+ years hands-on experience with Salesforce OmniStudio (formerly Vlocity) — OmniScripts, FlexCards, DataRaptors, Integration Procedures.
• Experience with Salesforce Public Sector Solutions (PSS) or Salesforce Industries (formerly Vlocity Government) strongly preferred.
• Proven experience as a technical lead or senior developer on Salesforce delivery teams.
• SFDX CLI and Vlocity CLI proficiency — project retrieve, deploy, DataPack import/export.
• Experience with multi-environment deployment pipelines (dev / SIT / UAT / production).
• Strong declarative skills: Lightning flows, Validation Rules, Approval Processes, formula fields.
• Experience designing and building Salesforce Digital Experience (Community) sites for constituent self-service portals.
• Strong implementation experience with Profiles, Permission Sets, role hierarchies, sharing rules, and multi-agency data visibility models.
• REST and SOAP Web Services, Apex Callouts, Outbound Messaging, platform events, and streaming API.
• Data migration experience — extraction, transformation, and load for government licensing or regulatory data.
• Salesforce Certifications required: Platform Developer I. Platform Developer II highly preferred.
• OmniStudio Developer certification preferred.
• Strong analysis and troubleshooting skills; ability to diagnose production and sandbox environment issues.
• Ability to work in Agile/Scrum team scenarios.

Preferred Skills and Experience:

• Prior experience on state, local or federal government Salesforce engagements.
• Experience with licensing, permitting, or regulatory workflow implementations.
• Salesforce Shield — Event Monitoring, Field Audit Trail, Platform Encryption.
• DevOps tooling: code scanning, CI/CD pipeline configuration. (Copado/Gearset)
• Mobile offline development experience.
• Knowledge of AppExchange managed packages and security review requirements.
• Experience coordinating deployments with client-controlled production environments (limited access scenarios).

Work Authorization: Must be a Permanent Resident or US Citizen and authorized to work in the United States; must be able to pass a federal government background check.

Interviews: Please be advised that CoreSphere will be confirming each applicant’s identity prior to interviewing.

Company Overview: CoreSphere, LLC is a fast-growing Salesforce Summit Partner and ServiceNow Elite Partner established in 2003 to develop state of the art solutions for public and private sector organizations. We make it possible for our clients to achieve their management and IT Transformation goals through the innovative use of management techniques and information technology. Our solution focus includes Cloud and mobile solutions, Customer Relationship Management (CRM), Customer Service and Case Management, Human Resources Information Systems, Business Intelligence, Program/Project Management, Acquisition Management, Systems Integration.

Benefits:

Competitive Pay

Paid Time Off

Sick Leave

Public Holidays

STD/LTD

Health and Dental

401(k)

Employment at CoreSphere is contingent upon clear and clean results of a thorough background check.

CoreSphere is an equal opportunity employer. All qualified applicants will be considered regardless of a person's race, color, religion, national origin, age, disability, military status, sex, gender expression or identity, or sexual orientation.