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Salesforce Support Jobs (NOW HIRING)

Hermitage Infotech

Salesforce Release Manager

NJ · On-site +1

... Support Team - Coordinate Salesforce Release Calls, and Support Activities Should have strong ... understanding of deployments using Force.com migration tools (Salesforce Tools IDE, Flosum, GITHub ...

501 Commons

Salesforce Consultant

$35 - $41/hr

The position supports 501 Commons' mission and belief that "We all rise when nonprofits thrive ... Salesforce Implementation and Customization (25%) * Lead Salesforce implementations, system ...

flowcontrol

Salesforce Business Analyst

Charlotte, NC · On-site

Our Salesforce user experience is of great importance to us; therefore, the Salesforce Business Analyst should enjoy all aspects of user management, including support tickets, training, and designing ...

Atria Group LLC

Salesforce Developer

Norwood, MA

$62.75 - $83/hr

Experience working on Salesforce support projects (handle user communication, understand issues/defects / change requirements, perform impact analysis, create tickets as approp., perform development ...

SpotHero

Manager, Salesforce

Chicago, IL · On-site

$57.25 - $75.75/hr

The Manager, Salesforce will lead the Salesforce team, overseeing the platform's architecture and development while managing a team of Salesforce professionals to support various marketplace ...

CoreSphere LLC

Lead Salesforce Developer/Architect

$70.75 - $87.50/hr

... Salesforce Public Sector Solutions (PSS) implementations focused on digitizing professional ... Support UAT phases including manual steps, user creation, and issue triage. * Collaborate with the ...

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How much do salesforce support jobs pay per year?

As of May 31, 2026, the average yearly pay for salesforce support in the United States is $98,862.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $119,000.00 per year, depending on experience, location, and employer.

What is a Salesforce Support job?

A Salesforce Support job involves assisting users with technical issues, troubleshooting system errors, and ensuring the smooth operation of the Salesforce platform within an organization. Responsibilities often include user management, data maintenance, report generation, and providing guidance on best practices. Support professionals may also work on system configurations and collaborate with developers to resolve complex issues. Strong problem-solving skills and a deep understanding of Salesforce functionality are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Salesforce Support position, and why are they important?

To thrive as a Salesforce Support professional, you need a solid understanding of Salesforce CRM functionality, troubleshooting skills, and a bachelor's degree in information technology or a related field. Familiarity with Salesforce Service Cloud, data management tools, and certifications like Salesforce Administrator are often required. Strong communication, patience, and analytical thinking help you effectively assist users and resolve their issues. These skills are essential to ensure smooth business operations, maximize user satisfaction, and drive organizational productivity.

What are the typical daily responsibilities of a Salesforce Support professional?

Salesforce Support professionals typically handle user inquiries, troubleshoot issues within the Salesforce platform, and provide guidance on best practices and platform usage. Their day involves resolving support tickets, collaborating with technical teams for issue escalation, conducting user training sessions, and helping to implement new Salesforce features. They may also perform routine system maintenance, monitor data quality, and generate reports as needed. This role often requires strong teamwork and collaboration with both end-users and IT or development teams to ensure the system is running smoothly and business needs are met.

What is a Salesforce support job description?

A Salesforce support job involves assisting users with technical issues related to the Salesforce platform, troubleshooting problems, and providing solutions to ensure smooth system operation. The role often requires knowledge of Salesforce tools, user management, and basic customization, with certifications like Salesforce Administrator being advantageous. Support specialists may work in help desk environments or as part of IT teams, typically requiring strong communication skills and problem-solving abilities.
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Salesforce Support jobs near you
Infographic showing various Salesforce Support job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 75% Full Time, 23% Part Time, and 1% Temporary. Highlights an 92% Physical, and 8% Remote job distribution, with an average salary of $98,862 per year, or $47.5 per hour.

Salesforce Release Manager

Hermitage Infotech

On-site, Remote

Full-time, Part-time

Posted yesterday

Job description

Hi,
Given below is the urgent req for my client.. If you are comfortable with it, available and looking for a project please send me your profile immediately in word document along with your expected hourly salary on CTC/1099 or yearly salary on W2. Please mention your work authorization and your availability to start the project.
D 2 - Salesforce Release Manager
Remote position
PT timing zone.
A proven Salesforce Release Manager who will take ownership of all aspects related to ensuring a 'healthy' Salesforce.com platform.
Minimum 8+ years' experience on the Salesforce platform inclusive of release management, Salesforce Administrator, and implementing Salesforce.com technology based solutions
A strong understanding of CRM, Sales, Marketing, and other business processes
Strong experience on Salesforce.com, Flosum & GITHub.
Experience of working on global Salesforce.com platform and the implications related to Release Management
Hands on experience with Salesforce.com configurations, roles, profiles, and other permission controls
Ability to communicate effectively and confidently with team members.
Productive with moderate supervision
Communicate clearly and effectively in both written and verbal formats
Key Responsibilities:
Define and manage change control process for development and release readiness criteria and ensure all changes meet criteria prior to deployment
Accounting for any dependencies and risks along the way; identify issues and perform root-cause analysis to ensure they are not repeated.
• Facilitate release activities across all Salesforce Development and Administrator teams, ensuring quality and timely deployments across environments
Instance strategies
Work with Salesforce Development Team(s) to maintain allowed Test coverage in salesforce and resolve all the Deployment errors.
Monitor all lower environments (Salesforce Sandboxes) for release process / creating and synchronizing sandbox metadata and appropriate data sets
Validate Post Release Activities /Track release metrics to improvement and report successes/failures to stakeholders and Teams
Work with Salesforce Support Team - Coordinate Salesforce Release Calls, and Support Activities
Should have strong understanding of deployments using Force.com migration tools (Salesforce Tools IDE, Flosum, GITHub, and Version Control )
Perform and Support on Salesforce Administration Activities
Responsible for maintaining consistency between Salesforce sandbox environments, from Development through SIT, UAT and Production.
Host weekly (and adhoc) calls with internal business admins, internal development teams, and Salesforce Support to plan and prepare all production facing releases.
Regards
Varma
732-338-7524

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