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Application Production Support Manager Jobs (NOW HIRING)

Talan

Application Production Support Analyst

Manhattan, NY · On-site

$105 - $145/hr

We're seeking an Application Production Support Analyst to ensure the stability and availability of ... Strong communication and stakeholder-management skills. * Ability to work independently and ...

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Healthfirst

NY · On-site

$120 - $194/hr

The Production Support Manager is responsible for the stability, reliability, and support of ... job search or application for employment, please contact us by sending an email to careers ...

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How much do application production support manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for application production support manager in the United States is $107,015.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,000.00 and $127,000.00 per year, depending on experience, location, and employer.

What does an application production support manager do?

An Application Production Support Manager oversees the maintenance and smooth operation of business-critical software applications after they go live. They lead teams that monitor, troubleshoot, and resolve technical issues to minimize downtime and ensure optimal performance. Their responsibilities also include coordinating with development and infrastructure teams, managing incident response, and implementing process improvements to enhance system stability. This role is crucial for maintaining service reliability and meeting service level agreements (SLAs) in organizations that depend on complex software systems.

What are the key skills and qualifications needed to thrive as an application production support manager?

To thrive as an Application Production Support Manager, you need strong analytical and problem-solving skills, expertise in application support processes, and a background in computer science or a related field. Familiarity with ITIL frameworks, incident management systems like ServiceNow, and monitoring tools such as Splunk or AppDynamics is typically required. Leadership, effective communication, and the ability to work under pressure are standout soft skills for this role. These abilities ensure that application issues are resolved promptly, minimizing downtime and maintaining business continuity.

What are some typical challenges faced by an application production support manager, and how can one prepare for them?

As an Application Production Support Manager, you may frequently encounter challenges such as managing high-pressure incidents, balancing competing priorities between system stability and new deployments, and coordinating effective communication among cross-functional teams. Being proactive in incident management, establishing well-defined processes, and fostering strong relationships with development and infrastructure teams can help mitigate these challenges. Staying updated on best practices and encouraging a culture of continuous improvement will also support long-term success in this dynamic role.

Is application production support a stressful job?

Application production support can be stressful due to the need to quickly resolve system issues, ensure uptime, and manage urgent incidents. The role often requires strong problem-solving skills, attention to detail, and the ability to work under pressure, especially during critical outages or outages that impact business operations.

What is an application production support manager?

An application production support manager oversees the ongoing operation and maintenance of software applications in a production environment. They coordinate troubleshooting, incident management, and system updates, often using tools like monitoring software and ticketing systems, to ensure high availability and performance of critical applications.
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Application Production Support Manager jobs near you
Infographic showing various Application Production Support Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $107,015 per year, or $51.4 per hour.

Application Production Support Analyst

Talan Group

Manhattan, NY • On-site

$105 - $145/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

New

Job description

Location:NYC (Hybrid – at least 3 days onsite/week)

Visa Sponsorship:Talan does not sponsor U.S. work permits or employment visas.

We’re seeking an Application Production Support Analyst to ensure the stability and availability of ION and other internal credit-desk applications. This role supports traders, resolves production issues, proactively monitors systems, and coordinates with technical teams.

Role and responsibilities
  • Monitor ION and other internal applications.
  • Investigate and resolve production incidents.
  • Communicate status updates and maintain incident documentation.
  • Support traders through approved communication channels.
  • Analyze logs and elevate complex issues.
  • Coordinate with developers, business analysts, and regional teams.
  • Support releases, changes, and start-of-day checks.
  • Follow all security, compliance, and operational procedures.
Qualifications
  • Experience supporting fixed-income or credit trading applications.
  • Knowledge of trading-desk operations, RFQ lifecycles, and post-trade processes.
  • Experience with production monitoring, troubleshooting, and incident management.
  • Proficiency in log analysis and log-scraping tools.
  • Strong communication and stakeholder-management skills.
  • Ability to work independently and collaboratively in a time-sensitive environment.

At Talan, we invest in our employees' well-being and empower them with benefits, including:

  • Competitive salary betweenUSD $105,000- US$145,00
  • 401(k) retirement plan with company matching
  • 15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out)
  • 8 paid holidays + 5 sick days + 2 personal days per year
  • Company health, dental, and vision insurance plans + FSA
  • Voluntary STD and LTD

All your information will be kept confidential according to EEO guidelines.

Company Description

Talan is an international group that supports its clients in their end-to-end Data & AI transformation by combining management consulting with technological expertise.

With over 6,000 employees across five continents, we accelerate our clients' transformations through long-term partnerships, creating measurable and sustainable impact.

Our value proposition is built on a structured innovation ecosystem: 2,500 Data & AI experts, proprietary solutions built on advanced models, and an applied research, experimental development, and innovation laboratory.

In Americas, our multidisciplinary teams bring over 30 years of experience helping business leaders across key industries achieve measurable performance and strong ROI, designing, building, and scaling solutions that enable companies to grow more efficiently.

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