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Application Production Support Manager Jobs (NOW HIRING)

Genesis10

Application Production Support

Manhattan, NY

$675 - $770/day

Genesis10 is currently seeking a Application Production Support for a contract position with a ... Manage releases and changes in line with the bank's guidelines * Actively monitor the platform ...

HCVT

Production Support Manager

Fort Worth, TX · On-site

As a Production Support Manager, you will be responsible for the following: * Oversees ... in application materials based on available information. These tools assist our recruitment team ...

Trimble, Inc.

Application Support Manager

Westminster, CO · On-site

$85K - $118K/yr

Partner cross-functionally with Engineering, Product, and Sales teams to advocate for the customer ... Application Support Manager, Customer Support Manager, Support Team Lead, SaaS Support, Technical ...

New

RS Group

Application Support Manager

Fort Worth, TX · On-site

About RS Group RS is a high-service global product and service solutions provider for industrial ... The Application Service Manager will partner closely with the Application Support leadership team ...

Carlton Staffing

Production Support

Stafford, TX

$19 - $20/hr

We're hiring a Production Support for our Houston, TX client! We are looking for experienced ... managers throughout the greater Houston area. An application with us is an open application with ...

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Application Production Support Manager information

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$107K

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How much do application production support manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for application production support manager in the United States is $107,015.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,000.00 and $127,000.00 per year, depending on experience, location, and employer.

What does an application production support manager do?

An Application Production Support Manager oversees the maintenance and smooth operation of business-critical software applications after they go live. They lead teams that monitor, troubleshoot, and resolve technical issues to minimize downtime and ensure optimal performance. Their responsibilities also include coordinating with development and infrastructure teams, managing incident response, and implementing process improvements to enhance system stability. This role is crucial for maintaining service reliability and meeting service level agreements (SLAs) in organizations that depend on complex software systems.

What are the key skills and qualifications needed to thrive as an application production support manager?

To thrive as an Application Production Support Manager, you need strong analytical and problem-solving skills, expertise in application support processes, and a background in computer science or a related field. Familiarity with ITIL frameworks, incident management systems like ServiceNow, and monitoring tools such as Splunk or AppDynamics is typically required. Leadership, effective communication, and the ability to work under pressure are standout soft skills for this role. These abilities ensure that application issues are resolved promptly, minimizing downtime and maintaining business continuity.

What are some typical challenges faced by an application production support manager, and how can one prepare for them?

As an Application Production Support Manager, you may frequently encounter challenges such as managing high-pressure incidents, balancing competing priorities between system stability and new deployments, and coordinating effective communication among cross-functional teams. Being proactive in incident management, establishing well-defined processes, and fostering strong relationships with development and infrastructure teams can help mitigate these challenges. Staying updated on best practices and encouraging a culture of continuous improvement will also support long-term success in this dynamic role.

Is application production support a stressful job?

Application production support can be stressful due to the need to quickly resolve system issues, ensure uptime, and manage urgent incidents. The role often requires strong problem-solving skills, attention to detail, and the ability to work under pressure, especially during critical outages or outages that impact business operations.

What is an application production support manager?

An application production support manager oversees the ongoing operation and maintenance of software applications in a production environment. They coordinate troubleshooting, incident management, and system updates, often using tools like monitoring software and ticketing systems, to ensure high availability and performance of critical applications.
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Application Production Support Manager jobs near you
Infographic showing various Application Production Support Manager job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $107,015 per year, or $51.4 per hour.

Application Production Support

Plano, TX • On-site

Apex Informatics
IT Services • 1 - 10 employees
Learn more about Apex Informaticsexternal

Contractor

This job post has expired today. Applications are no longer accepted.

Job description

Production Support
Location: Plano Texas ( 3 days onsite 2 days remote)
look for nearby Candidates (w2)
Years of Experience required : Open
Must Have skills: Prod support/ App Support with any monitoring tools and Unix/Linux environment
Job Description:
  • The Application Production Support role is within the Banking and Production services group, where the successful candidate will be responsible for providing day to day level 2 operational application support for existing as well as new applications that are deployed.
  • Selected individual will be required to monitor application jobs, services, work through resolving application issues, problems and incidents that are related to the application system(s) or reported by business users.
  • Also, support change and release activities.
    Contractor shall abide by company policies and workplace excellence rules.
  • Since this is a production support job that requires 24x7 support to serve our clients, candidate shall be flexible enough to work on weekends/holidays as per the team shift rotations needs.
  • Practical work experience with Unix/Linux systems, file transmission and ability to write SQL queries, perform DB updates and exposure to monitoring scheduling tools such as Autosys, Splunk.
  • Informatica Hadoop systems knowledge to navigate through the systems, verify logs and troubleshoot issues. Ability to provide day to day production application support with in-depth analysis, investigation and troubleshoot issues on banking platforms and associated applications.
  • Participate in incident bridge calls, ensuring all required individuals are on the call and are actively seeking to resolve the issue(s).
  • Document maintain operations procedures. Work closely with technology and business operation teams.
  • Require good verbal written communication skills are required to work with various stakeholders.
    Unix
    PL/SQL
    Informatica
    Hadoop
    Autosys/Splunk

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