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Application Production Support Manager Jobs (NOW HIRING)

Comtech, LLC

Application Support Manager

Chicago, IL · On-site

Application Support Manager Location: Chicago, IL Duration: Full Time Responsible for the planning ... Oversee and manage a team of production support analysts that resolve user initiated requests for ...

IntelliDyne

Application Support Manager

Washington, DC · On-site

Application Support Manager Location: Washington, DC (Onsite minimum 3 days a week) Classification ... Developing specifications for new Cloud products/services, applications, and service offerings.

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$107K

$165.5K

How much do application production support manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for application production support manager in the United States is $107,015.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,000.00 and $127,000.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by an Application Production Support Manager, and how can one prepare for them?

As an Application Production Support Manager, you may frequently encounter challenges such as managing high-pressure incidents, balancing competing priorities between system stability and new deployments, and coordinating effective communication among cross-functional teams. Being proactive in incident management, establishing well-defined processes, and fostering strong relationships with development and infrastructure teams can help mitigate these challenges. Staying updated on best practices and encouraging a culture of continuous improvement will also support long-term success in this dynamic role.

What are the key skills and qualifications needed to thrive as an Application Production Support Manager, and why are they important?

To thrive as an Application Production Support Manager, you need strong analytical and problem-solving skills, expertise in application support processes, and a background in computer science or a related field. Familiarity with ITIL frameworks, incident management systems like ServiceNow, and monitoring tools such as Splunk or AppDynamics is typically required. Leadership, effective communication, and the ability to work under pressure are standout soft skills for this role. These abilities ensure that application issues are resolved promptly, minimizing downtime and maintaining business continuity.

What does an Application Production Support Manager do?

An Application Production Support Manager oversees the maintenance and smooth operation of business-critical software applications after they go live. They lead teams that monitor, troubleshoot, and resolve technical issues to minimize downtime and ensure optimal performance. Their responsibilities also include coordinating with development and infrastructure teams, managing incident response, and implementing process improvements to enhance system stability. This role is crucial for maintaining service reliability and meeting service level agreements (SLAs) in organizations that depend on complex software systems.
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Application Production Support Manager jobs near you
Infographic showing various Application Production Support Manager job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 91% Full Time, and 8% Part Time. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $107,015 per year, or $51.4 per hour.
Application Production Support

Application Production Support

Apex Informatics

Plano, TX • On-site

Contractor

Posted yesterday

Job description

Production Support
Location: Plano Texas ( 3 days onsite 2 days remote)
look for nearby Candidates (w2)
Years of Experience required : Open
Must Have skills: Prod support/ App Support with any monitoring tools and Unix/Linux environment
Job Description:
  • The Application Production Support role is within the Banking and Production services group, where the successful candidate will be responsible for providing day to day level 2 operational application support for existing as well as new applications that are deployed.
  • Selected individual will be required to monitor application jobs, services, work through resolving application issues, problems and incidents that are related to the application system(s) or reported by business users.
  • Also, support change and release activities.
    Contractor shall abide by company policies and workplace excellence rules.
  • Since this is a production support job that requires 24x7 support to serve our clients, candidate shall be flexible enough to work on weekends/holidays as per the team shift rotations needs.
  • Practical work experience with Unix/Linux systems, file transmission and ability to write SQL queries, perform DB updates and exposure to monitoring scheduling tools such as Autosys, Splunk.
  • Informatica Hadoop systems knowledge to navigate through the systems, verify logs and troubleshoot issues. Ability to provide day to day production application support with in-depth analysis, investigation and troubleshoot issues on banking platforms and associated applications.
  • Participate in incident bridge calls, ensuring all required individuals are on the call and are actively seeking to resolve the issue(s).
  • Document maintain operations procedures. Work closely with technology and business operation teams.
  • Require good verbal written communication skills are required to work with various stakeholders.
    Unix
    PL/SQL
    Informatica
    Hadoop
    Autosys/Splunk

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