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Application Production Support Manager Jobs (NOW HIRING)

L3Harris Technologies

Production Support

Rochester, NY · On-site

$41K - $76K/yr

M-Th 3:30PM-2AM 2nd Shift This role supports the production team in efficiently completing work ... You will collaborate with Operations Management to follow established manufacturing standards and ...

Eclaro

Production Support Analyst

Charlotte, NC

$125K - $150K/yr

Production & Application Support: Monitor ACH processing cycles, batch jobs, and settlement windows ... Manage incidents and service requests using Jira or similar tools. Maintain operational runbooks ...

Eclaro

Production Support Analyst

Charlotte, NC

$125K - $150K/yr

Production & Application Support: Monitor ACH processing cycles, batch jobs, and settlement windows ... Manage incidents and service requests using Jira or similar tools. Maintain operational runbooks ...

Eclaro

Production Support Analyst

Charlotte, NC

$125K - $150K/yr

Production & Application Support: Monitor ACH processing cycles, batch jobs, and settlement windows ... Manage incidents and service requests using Jira or similar tools. Maintain operational runbooks ...

Eclaro

Production Support Analyst

Charlotte, NC

$125K - $150K/yr

Production & Application Support: Monitor ACH processing cycles, batch jobs, and settlement windows ... Manage incidents and service requests using Jira or similar tools. Maintain operational runbooks ...

Sarian, Inc.

L3 Production support

Plano, TX · On-site

L3 Production support with application monitoring tool knowledge * L3 Production Services Lead able to work independently and drive resolution of complex issues. * Strong analytical skills required ...

Broadridge

Production Support Analyst

Edgewood, NY

$24 - $25/hr

Reporting directly to the Manager, the Production Support Analyst will report on the performance of the application they are supporting. This includes ensuring system functionality/usability of any ...

Osaic

Production Support Analyst

Oakdale, MN · Hybrid

$60K - $65K/yr

Production Support Specialist will be a member of IA Platform Production Support Team, a group of ... Management Platform), and the business application in an advisory practice. The primary ...

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Application Production Support Manager information

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$61K

$107K

$165.5K

How much do application production support manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for application production support manager in the United States is $107,015.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,000.00 and $127,000.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by an Application Production Support Manager, and how can one prepare for them?

As an Application Production Support Manager, you may frequently encounter challenges such as managing high-pressure incidents, balancing competing priorities between system stability and new deployments, and coordinating effective communication among cross-functional teams. Being proactive in incident management, establishing well-defined processes, and fostering strong relationships with development and infrastructure teams can help mitigate these challenges. Staying updated on best practices and encouraging a culture of continuous improvement will also support long-term success in this dynamic role.

What are the key skills and qualifications needed to thrive as an Application Production Support Manager, and why are they important?

To thrive as an Application Production Support Manager, you need strong analytical and problem-solving skills, expertise in application support processes, and a background in computer science or a related field. Familiarity with ITIL frameworks, incident management systems like ServiceNow, and monitoring tools such as Splunk or AppDynamics is typically required. Leadership, effective communication, and the ability to work under pressure are standout soft skills for this role. These abilities ensure that application issues are resolved promptly, minimizing downtime and maintaining business continuity.

What does an Application Production Support Manager do?

An Application Production Support Manager oversees the maintenance and smooth operation of business-critical software applications after they go live. They lead teams that monitor, troubleshoot, and resolve technical issues to minimize downtime and ensure optimal performance. Their responsibilities also include coordinating with development and infrastructure teams, managing incident response, and implementing process improvements to enhance system stability. This role is crucial for maintaining service reliability and meeting service level agreements (SLAs) in organizations that depend on complex software systems.
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Application Production Support Manager jobs near you
Infographic showing various Application Production Support Manager job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 91% Full Time, and 8% Part Time. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $107,015 per year, or $51.4 per hour.
Production Support Staff

Production Support Staff

Block Communications, Inc

Northwood, OH • On-site

Full-time

Posted 2 days ago

Job description

Production Support Staff
Job Code
28
FLSA Status
Nonexempt
BCI Company
Position Summary
The Production Support Staff is responsible for graphics, audio, and video of the BCSN productions or any other duties needed throughout productions. Primary job function requires the employee to work independently using creativity and/or originality to contribute to production as needed.
The Production Support Staff reports directly to the Operations Supervisors. While at events the activities of the Production Support Staff are led by the event Director.
This position has no direct reports.
The Production Support Staff will work as a member of a team, promoting a positive attitude and feeling of well-being towards co-workers.
The Production Support Staff frequently interfaces with the following positions: Production Manager, Operations Manager, Director/Producer, and Production Staff.
Essential Functions
  • Working out of a Mobile Production Unit - set and strike in a safe and orderly manner at every event;
  • Using production equipment to produce TV quality games, shows, news announcements and in-house promotions;
  • Driving on the job as needed to perform job duties;
  • Performing equipment checks and notifying directors when equipment in the Production Unit needs repair;
  • Organizing and delivering tapes/disks to appropriate locations;
  • Accurately completing associated paperwork;
  • Following and enforcing the Company's policies and procedures, including the EEO guidelines and safety, at all times;
  • Performing any miscellaneous department duties as needed.

Education and Experience Requirements
  • High School Diploma or equivalent - required
  • Associate degree in communications or equivalent related work experience - preferred
  • 1 year prior related work experience - preferred
  • 1 year experience with sports production - preferred

Core Competencies
  • Agile - Embraces change; adaptable and flexible; sense of urgency;
  • Innovative - Uses critical thinking; Creativity; Continuous learning; Challenges the status quo;
  • Customer Focused - External/Internal; Creates the exceptional customer experience; demonstrates a sales and service mentality;
  • Collaborative - Teamwork, Proactive knowledge sharing, Constructive Conflict;
  • Accountable - See it, Own it, Solve it, Do it; Hold each other accountable.

Job Specific Competencies
Other Skills and Requirements
  • Background record that meets Company standards;
  • Reliable means of transportation at all times;
  • Present professional appearance and demeanor;
  • Strictly maintains confidentiality of financial and/or other information acquired in the course of work; discloses only when authorized, unless legally obligated to do so.
  • Valid driver's license and driving record that meets company standards at all times.
  • Skills Required:
  • High School Diploma or equivalent - required
  • Associate degree in communications or equivalent related work experience - preferred
  • 1 year prior related work experience - preferred
  • 1 year experience with sports production - preferred

Working Conditions and Physical Demands
  • Physical Demands:
  • Walking, kneeling, standing, lifting (up to 75 pounds regularly), assembling scaffolding, stooping, climbing (stairs/scaffolding), sitting, driving, seeing (close, distant, color, depth perception, adjust focus), hearing, talking, using hands and fingers to grasp, hold, pick-up, use keyboard, drive, etc.
  • Working Conditions:
  • The Production Support Staff is a non-exempt, contingent position, working on an as needed basis less than 20 hours per week, either daytime, evening or weekend hours
  • The Production Support staff is required to be available a minimum of 3 days per week from noon to 10pm, including Fridays and Saturdays.
  • The Production Support Staff reports to the actual event location.
  • The Production Support Staff works in a Mobile Production Unit or at an onsite facility.
  • The Production Support Staff is responsible for handling and using the Company's equipment in an efficient and professional manner.
  • The Production Support Staff is required to drive on the job as needed and is subject to regular MVR checks. At all times, he/she must maintain a valid driver's license and maintain a driving record that meets Company standards for an insurable driver. The Production Support Staff is subject to periodic MVR checks, and will be required to give written approval upon request.
  • Due to the Company's need to provide consistently high-quality customer service and employee reinforcement training, the Company, as a standard practice, periodically monitors the crew performance, ability to complete the job and on-site behavior.
  • The Company is a drug-free workplace. All employees are required to adhere to the Company's drug-free workplace programs and policies. Pre-employment testing is mandatory along with random testing throughout continued employment.
  • The duties assigned, the hours worked, and the status of this position is subject to change as the needs of the company changes.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Use of Company Resources, Equipment and Confidential Information
Company resources, equipment and information are provided to employees to facilitate work. They may not be used for purposes other than work without proper authorization. Any unauthorized use of company resources, equipment or information is strictly prohibited. Any unauthorized use of customer data or any other company information gained via any company resource is a breach of confidentiality and is strictly prohibited. Any unauthorized use of company resources, equipment information and/or breaches of confidentiality may be cause for termination of employment.
The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required and may be expanded or changed to include other duties or responsibilities that management may deem necessary from time to time.

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