ZipRecruiter

Log In

2

Entry Level Salesforce Help Desk Jobs (NOW HIRING)

Global Channel Management, Inc.

Help Desk

Binghamton, NY · On-site

$15/hr

High School Diploma or equivalent No less than one entry level certification (A+, N+, or OEM vendor certification) 1. Knowledge of networked printers/multi-functional equipment, and how to trouble ...

Technologix

IT Help Desk - Part-Time

Ruston, LA · On-site

Quarterly Part-Time in Ruston, LA - Entry Level Open to current Louisiana Tech University students Summary We are looking for a qualified Help Desk Technician to provide fast and useful technical ...

Technologix

IT Help Desk - Part-Time

Ruston, LA

Quarterly Part-Time in Ruston, LA - Entry Level Open to current Louisiana Tech University students Summary We are looking for a qualified Help Desk Technician to provide fast and useful technical ...

Technologix

IT Help Desk - Part-Time

Ruston, LA · On-site

Quarterly Part-Time in Ruston, LA - Entry Level Open to current Louisiana Tech University students Summary We are looking for a qualified Help Desk Technician to provide fast and useful technical ...

IMCS Group

Help Desk Support II

Denver, CO · On-site

$20.50 - $27.75/hr

... desk reports • creating and/or providing reports to groups interested in this information • ... and Salesforce third-party application support to to internal and external users on CHATS ...

ASM Research

Help Desk Agent - Day

San Antonio, TX · On-site

$14.75 - $18.75/hr

Please note this a 24x7x365 help desk so weekends, holidays may be required. Basic Qualifications ... Proficiency with Salesforce, Datadog, Notion, Stripe, or Retool * Familiarity with SQL, Splunk ...

Compunnel

Help Desk Technician

Birmingham, AL · On-site

$18.75 - $25.25/hr

ProActa, Help desk call tracking applications , etc.) - Able to demonstrate willingness to work as ... High School Diploma or equivalent - No less than one entry level certification (A+, N+, or OEM ...

New

Collabera

Help Desk Services Associate

Brooklyn, OH · On-site

$17.25 - $23.50/hr

This is an entry level position, requiring proficient computer skills, previous help desk position experience is not required but useful. Candidates recently graduated with IT backgrounds are also ...

NuAxis LLC

Help Desk Specialist I

Washington, DC · On-site

The Help Desk Specialist must apply fundamental concepts, processes, practices, and procedures on ... CompTIA A+ - the most recognized entry-level IT certification * CompTIA IT Fundamentals (ITF ...

next page

Showing results 1-20

All JobsSalesforce Help Desk JobsEntry Level Salesforce Help Desk Jobs

Entry Level Salesforce Help Desk information

See salary details

$14

$24

$35

How much do entry level salesforce help desk jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for entry level salesforce help desk in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Salesforce Help Desk vs Entry Level Salesforce Administrator?

AspectEntry Level Salesforce Help DeskEntry Level Salesforce Administrator
CertificationsBasic Salesforce certifications (e.g., Salesforce Certified Administrator - ADM 201)Same certifications as Help Desk, often with additional admin-specific certifications
Work EnvironmentSupport-focused, troubleshooting user issues, providing technical assistanceMore involved in configuring, customizing Salesforce, and managing user permissions
Employer & Industry UsageCommon in companies with Salesforce platforms, customer support teamsUsed in organizations requiring ongoing Salesforce system management and optimization

While both roles require Salesforce certifications and involve working within Salesforce, the Entry Level Salesforce Help Desk primarily focuses on user support and issue resolution. In contrast, the Entry Level Salesforce Administrator handles system configuration, user management, and customization tasks, often requiring a deeper understanding of Salesforce functionalities.

More about Entry Level Salesforce Help Desk jobs
What cities are hiring for Entry Level Salesforce Help Desk jobs? Cities with the most Entry Level Salesforce Help Desk job openings:
What are the most commonly searched types of Salesforce Help Desk jobs? The most popular types of Salesforce Help Desk jobs are:
What states have the most Entry Level Salesforce Help Desk jobs? States with the most job openings for Entry Level Salesforce Help Desk jobs include:
What job categories do people searching Entry Level Salesforce Help Desk jobs look for? The top searched job categories for Entry Level Salesforce Help Desk jobs are:
Entry Level Salesforce Help Desk jobs near you
Infographic showing various Entry Level Salesforce Help Desk job openings in the United States as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,106 per year, or $24.1 per hour.

Triage Help-Desk Tech- Entry-Level

RCS Professional

Marietta, GA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

Salary: $15 per hour

Premier Managed IT Service Company that delivers IT products and services to small businesses in the New York metro and Georgia area, is looking to add a triage technician in our Atlanta office. We are looking for the best and brightest; a hardworking and dedicated individual to join our growing team. This position will provide growth opportunities to other senior technical client-facing roles of our firm.


We demand people who:
Care about our clients
Are passionate about what they do
Are team players, and willing to help other team members
Believe in doing things right the first time
Are dedicated to continual improvement
Embody positivity


Everyday Duties

  • Provide and maintain superior customer experience through effective ongoing communication, with clients, vendors, and our technical support staff
  • Respond to incoming phone calls and email help-desk requests using our ticketing system
  • Triage incoming help desk requests by defining proper ticket details including contact and location information, type of request, issue severity, impact, and urgency, etc.
  • Identify and learn appropriate software and hardware being used and supported by our clients
  • Liaise with our remote help desk support team to dispatch on-site field engineers to client sites for issue resolution, and other IT field assignments.
  • Communicate with vendors on open tickets on behalf of our clients and engineers
  • Maintain CRM and ticketing system
  • Research questions, issues, and concerns as directed by management
  • Provide thorough follow-up on tickets to ensure satisfactory completion


Qualifications

  • Superior communication skills
  • Good interpersonal skills, with a focus on rapport-building, listening, and questioning skills
  • Highly self-motivated and directed
  • Ability to effectively prioritize and execute tasks
  • Good understanding of the organization's goals and objectives
  • Experience working in a team-oriented, collaborative environment
  • Ability to absorb and retain information quickly
  • Ability to present ideas in user-friendly language
  • Proven analytical and problem-solving abilities
  • Customer service orientation (Previous customer service experience a plus)


Education Requirements:

  • Bachelor's degree preferred --- Students welcome
  • A +, Network +, or ITIL certifications a plus


Job Type: Full-time


Salary + Benefits:

  • $30,000.00 - $32,000.00 /year


Some of Our Benefits include

  • Paid Time Off (PTO)
  • Matching 401K
  • Subsidized individual & family health, dental, and vision insurance plans
  • Ongoing company-funded professional development & education allowances
  • Much more!


#ZR