ZipRecruiter

Log In

2

Entry Level Salesforce Help Desk Jobs in Raleigh, NC

Owens & Minor

Sr. Pricing & Deal Desk Analyst

Raleigh, NC · On-site

$90K - $110K/yr

Health Savings Account (HSA)and401(k) -We offer these voluntary financial programs to help ... Monitors and maintains all incoming pricing requests within Salesforce / SFDC to drive request to ...

next page

Showing results 1-20

All JobsSalesforce Help Desk JobsEntry Level Salesforce Help Desk JobsEntry Level Salesforce Help Desk Jobs in Raleigh, NC

Entry Level Salesforce Help Desk information

See Raleigh, NC salary details

$14

$23

$34

How much do entry level salesforce help desk jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for entry level salesforce help desk in Raleigh, NC is $23.42, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $26.15 per hour, depending on experience, location, and employer.

Is Entry Level Salesforce Help Desk still in demand in 2026?

Entry Level Salesforce Help Desk roles are expected to remain in demand through 2026 due to the continued growth of Salesforce as a leading customer relationship management platform. These positions often require basic knowledge of Salesforce tools and customer support skills, making them accessible for recent graduates and those new to the field. As companies increasingly rely on Salesforce for business operations, entry-level support roles will continue to be essential for maintaining system functionality and user assistance.

What is the difference between Entry Level Salesforce Help Desk vs Entry Level Salesforce Administrator?

AspectEntry Level Salesforce Help DeskEntry Level Salesforce Administrator
CertificationsBasic Salesforce certifications (e.g., Salesforce Certified Administrator - ADM 201)Same certifications as Help Desk, often with additional admin-specific certifications
Work EnvironmentSupport-focused, troubleshooting user issues, providing technical assistanceMore involved in configuring, customizing Salesforce, and managing user permissions
Employer & Industry UsageCommon in companies with Salesforce platforms, customer support teamsUsed in organizations requiring ongoing Salesforce system management and optimization

While both roles require Salesforce certifications and involve working within Salesforce, the Entry Level Salesforce Help Desk primarily focuses on user support and issue resolution. In contrast, the Entry Level Salesforce Administrator handles system configuration, user management, and customization tasks, often requiring a deeper understanding of Salesforce functionalities.

What are entry-level roles at Salesforce?

Entry-level roles at Salesforce typically include positions such as Salesforce Administrator, Salesforce Support Associate, or Help Desk Technician. These roles often require basic knowledge of Salesforce platforms, strong communication skills, and may involve troubleshooting, user support, and assisting with system setup or training.
What are popular job titles related to Entry Level Salesforce Help Desk jobs in Raleigh, NC? For Entry Level Salesforce Help Desk jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Entry Level Salesforce Help Desk jobs in Raleigh, NC look for? The top searched job categories for Entry Level Salesforce Help Desk jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Entry Level Salesforce Help Desk jobs? Cities near Raleigh, NC with the most Entry Level Salesforce Help Desk job openings:
Entry Level Salesforce Help Desk jobs near you
Infographic showing various Entry Level Salesforce Help Desk job openings in Raleigh, NC as of August 2026, with employment types broken down into 80% Full Time, 10% Part Time, and 10% Contract. Highlights an 100% In-person job distribution, with an average salary of $48,707 per year, or $23.4 per hour.

Help Desk Analyst -Sr-App Support

360 IT Professionals

Durham, NC

$19.75 - $27/hr

Contractor

Re-posted 6 days ago

Job description

Company Description

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.

Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. 

Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.

We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.

Job Description

Short Description:

UPDATE: This is an Application/Production Support position where selected candidates will support the client's application by assisting outside customers/agents who are accessing the system. This role also requires a high level of customer experience, and is not a hardware based help desk role.

Experience and knowledge of browser-based applications.

Experience researching, analyzing and interpreting automated system problems.

Experience working in a Application/Production Support based (not hardware) help desk environment.

Experience writing and running SQL queries.

Experience in phone based Customer Service focused roles, being able to think and respond quickly to customer questions.

Additional Information

Thanks and Regards,

Vikas Kumar

vikas.kumar(@)360itpro.com

 


Apply