Help Desk Specialist
Plano, TX · On-site
Help Desk Specialist Department: Information Technology Reports To: IT Operations Manager Location ... This entry-level IT support role is responsible for troubleshooting and resolving hardware ...
Help Desk Specialist
Plano, TX · On-site
Help Desk Specialist Department: Information Technology Reports To: IT Operations Manager Location ... This entry-level IT support role is responsible for troubleshooting and resolving hardware ...
Help Desk Support
College Station, TX · On-site
$15.75 - $21.50/hr
Additionally, the Help Desk Support personnel will contribute to the overall efficiency and ... Familiarity with ERP or CRM systems - MS Business Central and Salesforce a plus Key Competencies
Help Desk Support
College Station, TX · On-site
$15.75 - $21.50/hr
Additionally, the Help Desk Support personnel will contribute to the overall efficiency and ... Familiarity with ERP or CRM systems - MS Business Central and Salesforce a plus Key Competencies
Entry Level Help Desk
$16.25 - $18/hr
We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across ...
Entry Level Help Desk
$16.25 - $18/hr
We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across ...
Entry Level Help Desk
$16.25 - $18/hr
We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across ...
Entry Level Help Desk
$16.25 - $18/hr
We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across ...
Help Desk Agent with Security Clearance
San Antonio, TX · On-site
$18 - $20/hr
Please note this a 24x7x365 help desk so weekends, holidays may be required. Basic Qualifications ... Proficiency with Salesforce, Datadog, Notion, Stripe, or Retool * Familiarity with SQL, Splunk ...
Help Desk Agent with Security Clearance
San Antonio, TX · On-site
$18 - $20/hr
Please note this a 24x7x365 help desk so weekends, holidays may be required. Basic Qualifications ... Proficiency with Salesforce, Datadog, Notion, Stripe, or Retool * Familiarity with SQL, Splunk ...
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Entry Level IT Help Desk
Arlington, TX · On-site
$16 - $18/hr
A successful candidate for an entry-level IT Help Desk position should demonstrate the ability to: * Basic Technical Troubleshooting : Diagnose and resolve common hardware and software issues (e.g ...
Quick apply
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Entry Level IT Help Desk
Arlington, TX · On-site
$16 - $18/hr
A successful candidate for an entry-level IT Help Desk position should demonstrate the ability to: * Basic Technical Troubleshooting : Diagnose and resolve common hardware and software issues (e.g ...
Help Desk Agent - Day
San Antonio, TX · On-site
$14.75 - $18.75/hr
Please note this a 24x7x365 help desk so weekends, holidays may be required. Basic Qualifications ... Proficiency with Salesforce, Datadog, Notion, Stripe, or Retool * Familiarity with SQL, Splunk ...
Help Desk Agent - Day
San Antonio, TX · On-site
$14.75 - $18.75/hr
Please note this a 24x7x365 help desk so weekends, holidays may be required. Basic Qualifications ... Proficiency with Salesforce, Datadog, Notion, Stripe, or Retool * Familiarity with SQL, Splunk ...
Help Desk Specialist I
Arlington, TX · On-site
... the entry-level and first time move-up markets. The Company also provides mortgage financing and ... Horton, Inc. is currently looking for a Help Desk Specialist I . The right candidate will be ...
Help Desk Specialist I
Arlington, TX · On-site
... the entry-level and first time move-up markets. The Company also provides mortgage financing and ... Horton, Inc. is currently looking for a Help Desk Specialist I . The right candidate will be ...
Help Desk Specialist I
Arlington, TX · On-site
... the entry-level and first time move-up markets. The Company also provides mortgage financing and ... Horton, Inc. is currently looking for a Help Desk Specialist I . The right candidate will be ...
Help Desk Specialist I
Arlington, TX · On-site
... the entry-level and first time move-up markets. The Company also provides mortgage financing and ... Horton, Inc. is currently looking for a Help Desk Specialist I . The right candidate will be ...
Help Desk Support
$19.25 - $26/hr
Helpdesk Support Duration: 4-5 Months (May Extend) Client: Large Multimedia Firm (Fortune 500 ... SFDC database Qualifications Requirements: 1-2 years experience in a call center environment 2+ ...
Help Desk Support
$19.25 - $26/hr
Helpdesk Support Duration: 4-5 Months (May Extend) Client: Large Multimedia Firm (Fortune 500 ... SFDC database Qualifications Requirements: 1-2 years experience in a call center environment 2+ ...
Managed Service Provider Help Desk Support
San Antonio, TX · On-site
$30K - $35K/yr
We are looking to add an entry level IT Support Technician to our team. This is a full time position primarily providing support to our clients that may request support via phone, email, or help desk ...
Quick apply
Managed Service Provider Help Desk Support
San Antonio, TX · On-site
$30K - $35K/yr
We are looking to add an entry level IT Support Technician to our team. This is a full time position primarily providing support to our clients that may request support via phone, email, or help desk ...
Managed Service Provider Help Desk Support
San Antonio, TX · On-site
$30K - $35K/yr
We are looking to add an entry level IT Support Technician to our team. This is a full time position primarily providing support to our clients that may request support via phone, email, or help desk ...
Quick apply
Managed Service Provider Help Desk Support
San Antonio, TX · On-site
$30K - $35K/yr
We are looking to add an entry level IT Support Technician to our team. This is a full time position primarily providing support to our clients that may request support via phone, email, or help desk ...
Service Desk Agent
Dallas, TX · On-site
$16.75 - $21.50/hr
Accurately log and categorize queries using Salesforce, Jira, or equivalent ticketing systems ... Help reduce call abandonment rates through process awareness * Stay current on evolving tools ...
Service Desk Agent
Dallas, TX · On-site
$16.75 - $21.50/hr
Accurately log and categorize queries using Salesforce, Jira, or equivalent ticketing systems ... Help reduce call abandonment rates through process awareness * Stay current on evolving tools ...
Service Desk Agent
Dallas, TX · On-site
$16.75 - $21.50/hr
Accurately log and categorize queries using platforms like Salesforce, Jira , or equivalent ... Help reduce call abandonment rates and increase responsiveness through process awareness. * Stay ...
Quick apply
Service Desk Agent
Dallas, TX · On-site
$16.75 - $21.50/hr
Accurately log and categorize queries using platforms like Salesforce, Jira , or equivalent ... Help reduce call abandonment rates and increase responsiveness through process awareness. * Stay ...
... entry-level IT support role while demonstrating the interpersonal skills needed to represent IT well across the organization. • Minimum of 1 year of experience in help desk, technical support ...
... entry-level IT support role while demonstrating the interpersonal skills needed to represent IT well across the organization. • Minimum of 1 year of experience in help desk, technical support ...
Serve as Application Administration SME for CCaaS Salesforce integration * Report Help Desk performance for CCaaS related Incidents Education/Experience * 2+ years experience working in a Help Desk ...
Serve as Application Administration SME for CCaaS Salesforce integration * Report Help Desk performance for CCaaS related Incidents Education/Experience * 2+ years experience working in a Help Desk ...
Entry Level Helpdesk Support
Coppell, TX · Hybrid
$16.25 - $18/hr
... help desk ticketing tools" i.e. Service Now Experience supporting Work from Home end-users Experience working remotely yet as a team member Skills: Ability to troubleshoot common Windows related ...
Entry Level Helpdesk Support
Coppell, TX · Hybrid
$16.25 - $18/hr
... help desk ticketing tools" i.e. Service Now Experience supporting Work from Home end-users Experience working remotely yet as a team member Skills: Ability to troubleshoot common Windows related ...
Entry Level Helpdesk Support
Coppell, TX · Hybrid
$16.25 - $18/hr
... help desk ticketing tools" i.e. Service Now Experience supporting Work from Home end-users Experience working remotely yet as a team member Skills: Ability to troubleshoot common Windows related ...
Entry Level Helpdesk Support
Coppell, TX · Hybrid
$16.25 - $18/hr
... help desk ticketing tools" i.e. Service Now Experience supporting Work from Home end-users Experience working remotely yet as a team member Skills: Ability to troubleshoot common Windows related ...
Entry Level Helpdesk Support
Coppell, TX · Hybrid
$16.25 - $18/hr
... help desk ticketing tools" i.e. Service Now Experience supporting Work from Home end-users Experience working remotely yet as a team member Skills: Ability to troubleshoot common Windows related ...
Entry Level Helpdesk Support
Coppell, TX · Hybrid
$16.25 - $18/hr
... help desk ticketing tools" i.e. Service Now Experience supporting Work from Home end-users Experience working remotely yet as a team member Skills: Ability to troubleshoot common Windows related ...
Entry Level Helpdesk Support
$16.25 - $18/hr
Launch Your IT Career With Hands-On Experience! Entry-Level IT Support Role - Full Training ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...
Entry Level Helpdesk Support
$16.25 - $18/hr
Launch Your IT Career With Hands-On Experience! Entry-Level IT Support Role - Full Training ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...
Entry Level Salesforce Help Desk information
Is Entry Level Salesforce Help Desk still in demand in 2026?
Entry Level Salesforce Help Desk roles are expected to remain in demand through 2026 due to the continued growth of Salesforce as a leading customer relationship management platform. These positions often require basic knowledge of Salesforce tools and customer support skills, making them accessible for recent graduates and those new to the field. As companies increasingly rely on Salesforce for business operations, entry-level support roles will continue to be essential for maintaining system functionality and user assistance.
What is the difference between Entry Level Salesforce Help Desk vs Entry Level Salesforce Administrator?
| Aspect | Entry Level Salesforce Help Desk | Entry Level Salesforce Administrator |
|---|---|---|
| Certifications | Basic Salesforce certifications (e.g., Salesforce Certified Administrator - ADM 201) | Same certifications as Help Desk, often with additional admin-specific certifications |
| Work Environment | Support-focused, troubleshooting user issues, providing technical assistance | More involved in configuring, customizing Salesforce, and managing user permissions |
| Employer & Industry Usage | Common in companies with Salesforce platforms, customer support teams | Used in organizations requiring ongoing Salesforce system management and optimization |
While both roles require Salesforce certifications and involve working within Salesforce, the Entry Level Salesforce Help Desk primarily focuses on user support and issue resolution. In contrast, the Entry Level Salesforce Administrator handles system configuration, user management, and customization tasks, often requiring a deeper understanding of Salesforce functionalities.
What are entry-level roles at Salesforce?
Entry-level roles at Salesforce typically include positions such as Salesforce Administrator, Salesforce Support Associate, or Help Desk Technician. These roles often require basic knowledge of Salesforce platforms, strong communication skills, and may involve troubleshooting, user support, and assisting with system setup or training.
What are popular job titles related to Entry Level Salesforce Help Desk jobs in Texas? For Entry Level Salesforce Help Desk jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Entry Level Salesforce Help Desk jobs in Texas look for? The top searched job categories for Entry Level Salesforce Help Desk jobs in Texas are:
What cities in Texas are hiring for Entry Level Salesforce Help Desk jobs? Cities in Texas with the most Entry Level Salesforce Help Desk job openings:
Heart to Heart Hospice rating
7.1
Based on 27 frontline employees who took The Breakroom Quiz
24th of 44 rated hospices
Job description
You can Make A Difference in the lives of others!
At Heart to Heart Hospice, we provide "Compassionate Care from Our Hearts to Yours." Our employees enhance the lives of patients with life-limiting illnesses and their loved ones,during a time when compassionate care is needed most. We are dedicated to making a difference in the lives of employees, offering the opportunity to be associated with caring teammates, and creating positive contributions in each community we serve.
Help Desk Specialist
Department: Information Technology
Reports To: IT Operations Manager
Location: Heart to Heart Hospice Holdings LLC - Plano, TX (Onsite)
FLSA Status: Non-Exempt
Position Overview
The Help Desk Specialist provides first-level technical support to end-users across the organization. This entry-level IT support role is responsible for troubleshooting and resolving hardware, software, and network issues, ensuring timely issue resolution through proper documentation and escalation protocols.
This position is ideal for individuals starting their careers in IT support who are looking to build hands-on experience in a healthcare IT environment. This role offers opportunities to grow within the IT department and learn enterprise tools, including Active Directory, Microsoft 365, and endpoint management systems.
Qualifications & Requirements
Education & Experience
Technical Skills
Key Responsibilities
End-User Support
Account & System Administration
Network & Connectivity
Documentation & Escalation
Operational Support
Growth & Development Opportunities
It is this Agency's policy to provide equal employment opportunities without regard to age, race, color, religion, military status, gender preference, sex, marital status, national origin or disability.
At Heart to Heart Hospice, we provide "Compassionate Care from Our Hearts to Yours." Our employees enhance the lives of patients with life-limiting illnesses and their loved ones,during a time when compassionate care is needed most. We are dedicated to making a difference in the lives of employees, offering the opportunity to be associated with caring teammates, and creating positive contributions in each community we serve.
Help Desk Specialist
Department: Information Technology
Reports To: IT Operations Manager
Location: Heart to Heart Hospice Holdings LLC - Plano, TX (Onsite)
FLSA Status: Non-Exempt
Position Overview
The Help Desk Specialist provides first-level technical support to end-users across the organization. This entry-level IT support role is responsible for troubleshooting and resolving hardware, software, and network issues, ensuring timely issue resolution through proper documentation and escalation protocols.
This position is ideal for individuals starting their careers in IT support who are looking to build hands-on experience in a healthcare IT environment. This role offers opportunities to grow within the IT department and learn enterprise tools, including Active Directory, Microsoft 365, and endpoint management systems.
Qualifications & Requirements
Education & Experience
- Associate degree preferred; equivalent experience accepted
- Minimum of 1 year in a technical support or help desk environment
- Basic knowledge of IT environments, systems, and troubleshooting techniques
Technical Skills
- Familiarity with Microsoft Windows, Office 365, and common enterprise applications
- Understanding of networking fundamentals, including TCP/IP and Wi-Fi
- Exposure to ticketing systems and remote support tools
- Experience with Apple products is preferred but not required
Key Responsibilities
End-User Support
- Provide exceptional customer service and technical assistance via phone, email, or ticketing system
- Troubleshoot hardware, software, and peripheral issues for desktops, laptops, mobile devices, and printers
- Set up, configure, and install computer hardware, software, and devices for new and existing employees
- Provide basic training to users and document solutions for recurring issues
Account & System Administration
- Create, modify, and deactivate user accounts in Active Directory, Microsoft 365, and other systems
- Assist with onboarding and offboarding processes to ensure timely access and compliance
Network & Connectivity
- Troubleshoot basic network and internet connectivity issues
- Assist with printer network configuration and connectivity
- Escalate complex network issues to senior IT staff
Documentation & Escalation
- Log and track incidents using the IT ticketing system, ensuring timely resolution and communication
- Escalate unresolved or high-priority issues to appropriate IT personnel or vendors
- Maintain documentation for procedures and frequently asked questions
Operational Support
- Consistently meet individual performance expectations, response time requirements, and service level agreements (SLAs), including timely ticket acceptance, resolution, and escalation
- Participate in an on-call rotation as needed
- Support special IT projects and initiatives as directed
- Maintain scheduling flexibility to support operational hours and urgent requests
- Travel up to 20% to support field locations when necessary
Growth & Development Opportunities
- Opportunity to advance to Help Desk Specialist II or other IT roles
- Access to training and certification programs (CompTIA, Microsoft, etc.)
- Exposure to healthcare IT systems, compliance requirements, and infrastructure
It is this Agency's policy to provide equal employment opportunities without regard to age, race, color, religion, military status, gender preference, sex, marital status, national origin or disability.
What Heart to Heart Hospice employees say
Pay
Benefits
Hours and flexibility
Workplace
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