Information Desk Supervisor
Columbus, OH · On-site
Plans, implements, and supervises the daily operations of Information Desk staff at multiple ... Working knowledge computer systems (EPIC preferred) and experience using the Microsoft Office suite.
Information Desk Supervisor
Columbus, OH · On-site
Plans, implements, and supervises the daily operations of Information Desk staff at multiple ... Working knowledge computer systems (EPIC preferred) and experience using the Microsoft Office suite.
Commercial Lines Associate Client Representative
Columbus, OH · On-site
$42K - $58K/yr
... help them achieve their long-term financial goals. Founded in 2011, World is one of the fastest ... Endorse policy in EPIC * Create activities in EPIC and assign applicable team-member. * Order loss ...
New
Commercial Lines Associate Client Representative
Columbus, OH · On-site
$42K - $58K/yr
... help them achieve their long-term financial goals. Founded in 2011, World is one of the fastest ... Endorse policy in EPIC * Create activities in EPIC and assign applicable team-member. * Order loss ...
New
Ann's is looking for a Neurologist ASAP-ongoing to help with coverage due to 2 providers leaving ... 2 MA, 2 front desk Documentation system: EPIC Trauma Level/designation: not designated ...
Ann's is looking for a Neurologist ASAP-ongoing to help with coverage due to 2 providers leaving ... 2 MA, 2 front desk Documentation system: EPIC Trauma Level/designation: not designated ...
Commercial Lines Senior Associate Client Representative - Small Business
Columbus, OH · On-site
$42K - $58K/yr
... help them achieve their long-term financial goals. Founded in 2011, World is one of the fastest ... Create activities in EPIC and assign to applicable team member * Ensure renewals are processed ...
Commercial Lines Senior Associate Client Representative - Small Business
Columbus, OH · On-site
$42K - $58K/yr
... help them achieve their long-term financial goals. Founded in 2011, World is one of the fastest ... Create activities in EPIC and assign to applicable team member * Ensure renewals are processed ...
... help them achieve their long-term financial goals. Founded in 2011, World is one of the fastest ... Create activities in EPIC and assign to applicable team member * Maybe responsible for ordering ...
... help them achieve their long-term financial goals. Founded in 2011, World is one of the fastest ... Create activities in EPIC and assign to applicable team member * Maybe responsible for ordering ...
Dental Assistant
Columbus, OH · On-site
$15 - $22/hr
Your enthusiasm and attention to detail will help create a positive experience for every patient ... Support front desk operations as a dental receptionist when needed, including scheduling ...
Quick apply
Dental Assistant
Columbus, OH · On-site
$15 - $22/hr
Your enthusiasm and attention to detail will help create a positive experience for every patient ... Support front desk operations as a dental receptionist when needed, including scheduling ...
Dental Assistant
Columbus, OH · On-site
$15 - $22/hr
Your enthusiasm and attention to detail will help create a positive experience for every patient ... Support front desk operations as a dental receptionist when needed, including scheduling ...
Quick apply
Dental Assistant
Columbus, OH · On-site
$15 - $22/hr
Your enthusiasm and attention to detail will help create a positive experience for every patient ... Support front desk operations as a dental receptionist when needed, including scheduling ...
Pregnancy Care Coordinator
Columbus, OH · On-site
$24 - $28/hr
The Pregnancy Care Coordinator functions as a clinical support staff responsible for helping to ... Using patient lists generated within EPIC or via Excel, review patients charts to identify pregnant ...
Pregnancy Care Coordinator
Columbus, OH · On-site
$24 - $28/hr
The Pregnancy Care Coordinator functions as a clinical support staff responsible for helping to ... Using patient lists generated within EPIC or via Excel, review patients charts to identify pregnant ...
Pregnancy Care Coordinator
Columbus, OH · On-site
$24 - $28/hr
The Pregnancy Care Coordinator functions as a clinical support staff responsible for helping to ... Using patient lists generated within EPIC or via Excel, review patients charts to identify pregnant ...
Pregnancy Care Coordinator
Columbus, OH · On-site
$24 - $28/hr
The Pregnancy Care Coordinator functions as a clinical support staff responsible for helping to ... Using patient lists generated within EPIC or via Excel, review patients charts to identify pregnant ...
Guest Service Representative
Columbus, OH · On-site
$12.50 - $15.50/hr
An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse ... The GSA serves as the point person with regard to the Front Desk technology systems and in-house ...
Guest Service Representative
Columbus, OH · On-site
$12.50 - $15.50/hr
An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse ... The GSA serves as the point person with regard to the Front Desk technology systems and in-house ...
Maintenance Technician - Hotel
Columbus, OH · On-site
$15.75 - $20/hr
What this role is all about What this role is all about Exceptional guest experiences rely on safe, well-maintained, and fully operational hotels - and our Maintenance Engineers help make that happen ...
Maintenance Technician - Hotel
Columbus, OH · On-site
$15.75 - $20/hr
What this role is all about What this role is all about Exceptional guest experiences rely on safe, well-maintained, and fully operational hotels - and our Maintenance Engineers help make that happen ...
Epic Help Desk information
See salary details
$12.74 - $14.66
2% of jobs
$14.66 - $16.59
6% of jobs
$16.59 - $18.51
12% of jobs
$19.05 is the 25th percentile. Wages below this are outliers.
$18.51 - $20.43
17% of jobs
The median wage is $21.97 / hr.
$20.43 - $22.36
16% of jobs
$22.36 - $24.28
16% of jobs
$25.24 is the 75th percentile. Wages above this are outliers.
$24.28 - $26.20
12% of jobs
$26.20 - $28.13
7% of jobs
$28.13 - $30.05
6% of jobs
$30.05 - $31.97
3% of jobs
$31.97 - $33.89
2% of jobs
$12
$23
$33
How much do epic help desk jobs pay per hour?
As of Aug 28, 2026, the average hourly pay for epic help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.
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For Epic Help Desk jobs, the most frequently searched job titles are:
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Full-time
Re-posted 4 days ago
Nationwide Children's Hospital rating
6.9
Based on 131 frontline employees who took The Breakroom Quiz
552nd of 1,064 rated hospitals
Job description
Overview:
Job Description Summary:
Plans, implements, and supervises the daily operations of Information Desk staff at multiple locations. Ensures provision of an optimal level of hospitality, information, and support for visitors, employees, and the community at large. Facilitates operational efficiency, quality improvement, and service excellence including trust recovery in front door spaces. Partners closely with other departments and serves as advocate for promoting the front desk spaces as a critical connection point for building exemplary healthcare experiences. Initiates appropriate steps to resolve information desk concerns.
Job Description:
Essential Functions:
Education Requirement:
Associate's degree in business, healthcare, hospitality or related field, or equivalent combination of education and experience, required.
Licensure Requirement:
(not specified)
Certifications:
(not specified)
Skills:
Experience:
Physical Requirements:
OCCASIONALLY: Blood and/or Bodily Fluids, Chemicals/Medications, Climb stairs/ladder, Cold Temperatures, Lifting / Carrying: 11-20 lbs, Loud Noises, Pushing / Pulling: 26-40 lbs, Pushing / Pulling: 41-60 lbs, Sitting, Squat/kneel
FREQUENTLY: Bend/twist, Lifting / Carrying: 0-10 lbs
CONTINUOUSLY: Audible speech, Communicable Diseases and/or Pathogens, Computer skills, Decision Making, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Pushing / Pulling: 0-25 lbs, Reaching above shoulder, Repetitive hand/arm use, Seeing - Far/near, Standing, Walking
Additional Physical Requirements performed but not listed above:
Ability to multi-task within a stressful environment
"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"
Job Description Summary:
Plans, implements, and supervises the daily operations of Information Desk staff at multiple locations. Ensures provision of an optimal level of hospitality, information, and support for visitors, employees, and the community at large. Facilitates operational efficiency, quality improvement, and service excellence including trust recovery in front door spaces. Partners closely with other departments and serves as advocate for promoting the front desk spaces as a critical connection point for building exemplary healthcare experiences. Initiates appropriate steps to resolve information desk concerns.
Job Description:
Essential Functions:
- Oversees entire employment lifecycle of Information Desk Specialists. Advocates for the highest standards of customer service and ensures an exemplary level of service competency, ongoing training, and safety preparedness.
- Implements and enforces the department's policies and procedures policies, procedures, processes, and training materials. Guides the department to meet set goals and standards.
- Ensures time and attendance is completed for department each pay period. Ensures appropriate staffing needs are maintained in all areas.
- Strives to find solutions to hospital and department-wide operational issues affecting accounts receivable or customer service.
- Collaborates to develop and implement consistent, effective practices for inpatient visitor access and inpatient visitor ID badging.
- Manages resources and budget constraints allocated to Information Desks.
Education Requirement:
Associate's degree in business, healthcare, hospitality or related field, or equivalent combination of education and experience, required.
Licensure Requirement:
(not specified)
Certifications:
(not specified)
Skills:
- Knowledge of medical terminology, visitor and hospital policies, and HIPAA.
- Detailed understanding of healthcare or hospitality environments and impacts on patient and guest experience.
- Demonstrated ability to effectively manage multi-disciplined projects and multiple people.
- Excellent communication and customer service skills. Expert problem-solving skills that include conflict management and the ability to build and maintains a high level of team engagement.
- Working knowledge computer systems (EPIC preferred) and experience using the Microsoft Office suite.
- Ability to manage diverse populations. Demonstrated traits of teamwork, cooperation, and the ability to act as a positive and enthusiastic role model.
- Understanding of effective training and education methods.
Experience:
- Experience in leadership or management, required.
- Experience in a healthcare or hospitality environment, preferred.
Physical Requirements:
OCCASIONALLY: Blood and/or Bodily Fluids, Chemicals/Medications, Climb stairs/ladder, Cold Temperatures, Lifting / Carrying: 11-20 lbs, Loud Noises, Pushing / Pulling: 26-40 lbs, Pushing / Pulling: 41-60 lbs, Sitting, Squat/kneel
FREQUENTLY: Bend/twist, Lifting / Carrying: 0-10 lbs
CONTINUOUSLY: Audible speech, Communicable Diseases and/or Pathogens, Computer skills, Decision Making, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Pushing / Pulling: 0-25 lbs, Reaching above shoulder, Repetitive hand/arm use, Seeing - Far/near, Standing, Walking
Additional Physical Requirements performed but not listed above:
Ability to multi-task within a stressful environment
"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"
What Nationwide Children's Hospital employees say
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Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Nationwide Children's Hospital
Sourced by ZipRecruiter
Nationwide Children's Hospital, established in 1894, is a leading pediatric healthcare system based in Columbus, Ohio, United States. They serve as a primary pediatric network, providing wellness, preventive, diagnostic, treatment, and rehabilitative care for infants, children, adolescents, and adults with congenital disease. Being the third-largest pediatric hospital in the nation, Nationwide Children's Hospital prides itself on its relentless commitment to children and their families, driven by their core values of respect, integrity, determination, empathy, and solidarity. The institution's comprehensive mission is to enhance the health of children by providing high-quality, family-centered care, conducting groundbreaking research, advocating for pediatric health, and training top healthcare professionals.
Industry
Hospitals
Company size
10,000+ Employees
Headquarters location
Columbus, OH, US
Year founded
1892