Peachtree Corners, GA · On-site
$14.25 - $18.25/hr
Help maintain office and product inventory; place supply orders as needed * Perform end-of-day ... EMR/EHR experience preferred (such as EMA, ModMed, Epic, or similar systems) * Fluent in English
New
Peachtree Corners, GA · On-site
$14.25 - $18.25/hr
Help maintain office and product inventory; place supply orders as needed * Perform end-of-day ... EMR/EHR experience preferred (such as EMA, ModMed, Epic, or similar systems) * Fluent in English
New
Cumming, GA · On-site
$13.50 - $17.25/hr
Help maintain office and product inventory; place supply orders as needed * Perform end-of-day ... EMR/EHR experience preferred (such as EMA, ModMed, Epic, or similar systems) * Fluent in English
New
Cumming, GA · On-site
$13.50 - $17.25/hr
Help maintain office and product inventory; place supply orders as needed * Perform end-of-day ... EMR/EHR experience preferred (such as EMA, ModMed, Epic, or similar systems) * Fluent in English
New
Cumming, GA · On-site
$13.50 - $17.25/hr
Help maintain office and product inventory; place supply orders as needed * Perform end-of-day ... EMR/EHR experience preferred (such as EMA, ModMed, Epic, or similar systems) * Fluent in English
New
Cumming, GA · On-site
$13.50 - $17.25/hr
Help maintain office and product inventory; place supply orders as needed * Perform end-of-day ... EMR/EHR experience preferred (such as EMA, ModMed, Epic, or similar systems) * Fluent in English
New
$13.50 - $17.25/hr
Help maintain office and product inventory; place supply orders as needed * Perform end-of-day ... EMR/EHR experience preferred (such as EMA, ModMed, Epic, or similar systems) * Fluent in English
New
$13.50 - $17.25/hr
Help maintain office and product inventory; place supply orders as needed * Perform end-of-day ... EMR/EHR experience preferred (such as EMA, ModMed, Epic, or similar systems) * Fluent in English
New
$15.25 - $19.75/hr
We utilize Epic EMR for scheduling and checking in patients. Our staff must be excellent with ... Greet patients in a prompt, friendly and helpful manner with a positive attitude. * Answer phones ...
New
$15.25 - $19.75/hr
We utilize Epic EMR for scheduling and checking in patients. Our staff must be excellent with ... Greet patients in a prompt, friendly and helpful manner with a positive attitude. * Answer phones ...
New
Lagrange, GA · On-site
$13.25 - $17/hr
We utilize Epic EMR for scheduling and checking in patients. Our staff must be excellent with ... Greet patients in a prompt, friendly and helpful manner with a positive attitude. * Answer phones ...
New
Lagrange, GA · On-site
$13.25 - $17/hr
We utilize Epic EMR for scheduling and checking in patients. Our staff must be excellent with ... Greet patients in a prompt, friendly and helpful manner with a positive attitude. * Answer phones ...
New
Fayetteville, GA · On-site
$15 - $19.25/hr
We utilize Epic EMR for scheduling and checking in patients. Our staff must be excellent with ... Greet patients in a prompt, friendly and helpful manner with a positive attitude. * Answer phones ...
New
Fayetteville, GA · On-site
$15 - $19.25/hr
We utilize Epic EMR for scheduling and checking in patients. Our staff must be excellent with ... Greet patients in a prompt, friendly and helpful manner with a positive attitude. * Answer phones ...
New
Columbus, GA · On-site
$12 - $15.25/hr
This is a front desk position with floating responsibilities to support both administrative and ... Scan and upload documents into Epic * Process referrals and medical records * Assist with ...
Quick apply
Columbus, GA · On-site
$12 - $15.25/hr
This is a front desk position with floating responsibilities to support both administrative and ... Scan and upload documents into Epic * Process referrals and medical records * Assist with ...
Atlanta, GA · On-site
$15.75 - $19.25/hr
This position is responsible for greeting patients, managing front desk operations, scheduling ... Working knowledge of patient accounts, insurance processes, and EMR systems (Epic preferred)
Atlanta, GA · On-site
$15.75 - $19.25/hr
This position is responsible for greeting patients, managing front desk operations, scheduling ... Working knowledge of patient accounts, insurance processes, and EMR systems (Epic preferred)
Atlanta, GA · On-site
$15.75 - $19.25/hr
This position is responsible for greeting patients, managing front desk operations, scheduling ... Working knowledge of patient accounts, insurance processes, and EMR systems (Epic preferred)
Atlanta, GA · On-site
$15.75 - $19.25/hr
This position is responsible for greeting patients, managing front desk operations, scheduling ... Working knowledge of patient accounts, insurance processes, and EMR systems (Epic preferred)
$15.75 - $19.25/hr
This position is responsible for greeting patients, managing front desk operations, scheduling ... Working knowledge of patient accounts, insurance processes, and EMR systems (Epic preferred)
$15.75 - $19.25/hr
This position is responsible for greeting patients, managing front desk operations, scheduling ... Working knowledge of patient accounts, insurance processes, and EMR systems (Epic preferred)
Augusta, GA · On-site
$16.50 - $21/hr
Front-desk leadership, fast-paced medical office setting, patient-centered teamwork About ... Greet patients warmly, check them in and out, and help with questions about appointments, insurance ...
Augusta, GA · On-site
$16.50 - $21/hr
Front-desk leadership, fast-paced medical office setting, patient-centered teamwork About ... Greet patients warmly, check them in and out, and help with questions about appointments, insurance ...
Augusta, GA · On-site
$16.50 - $21/hr
Front-desk leadership, fast-paced medical office setting, patient-centered teamwork About ... Greet patients warmly, check them in and out, and help with questions about appointments, insurance ...
Augusta, GA · On-site
$16.50 - $21/hr
Front-desk leadership, fast-paced medical office setting, patient-centered teamwork About ... Greet patients warmly, check them in and out, and help with questions about appointments, insurance ...
$28 - $32/hr
Support patient flow by coordinating with front desk, nursing/MA staff, and clinicians * Comply ... Help when not doing x-rays with patient flow, getting vitals, demographics entered into the Epic ...
Quick apply
$28 - $32/hr
Support patient flow by coordinating with front desk, nursing/MA staff, and clinicians * Comply ... Help when not doing x-rays with patient flow, getting vitals, demographics entered into the Epic ...
We are seeking someone who can also speak Spanish to help with the phone calls coming in form a lot ... EMR & Epic would be a plus * Knowledge of healthcare insurance * Must be bilingual Spanish ...
Quick apply
We are seeking someone who can also speak Spanish to help with the phone calls coming in form a lot ... EMR & Epic would be a plus * Knowledge of healthcare insurance * Must be bilingual Spanish ...
We are seeking someone who can also speak Spanish to help with the phone calls coming in form a lot ... EMR & Epic would be a plus * Knowledge of healthcare insurance * Must be bilingual Spanish ...
Quick apply
We are seeking someone who can also speak Spanish to help with the phone calls coming in form a lot ... EMR & Epic would be a plus * Knowledge of healthcare insurance * Must be bilingual Spanish ...
Stockbridge, GA · On-site
$15 - $19/hr
Front-desk leadership, fast-paced medical office setting, patient-centered teamwork About ... Greet patients warmly, check them in and out, and help with questions about appointments, insurance ...
Stockbridge, GA · On-site
$15 - $19/hr
Front-desk leadership, fast-paced medical office setting, patient-centered teamwork About ... Greet patients warmly, check them in and out, and help with questions about appointments, insurance ...
Marietta, GA · On-site
$16.50 - $21/hr
Front-desk leadership, fast-paced medical office setting, patient-centered teamwork About ... Greet patients warmly, check them in and out, and help with questions about appointments, insurance ...
Marietta, GA · On-site
$16.50 - $21/hr
Front-desk leadership, fast-paced medical office setting, patient-centered teamwork About ... Greet patients warmly, check them in and out, and help with questions about appointments, insurance ...
Newnan, GA · On-site
$15.75 - $20/hr
Front-desk leadership, fast-paced medical office setting, patient-centered teamwork About ... Greet patients warmly, check them in and out, and help with questions about appointments, insurance ...
Newnan, GA · On-site
$15.75 - $20/hr
Front-desk leadership, fast-paced medical office setting, patient-centered teamwork About ... Greet patients warmly, check them in and out, and help with questions about appointments, insurance ...
Newnan, GA · On-site
$15.75 - $20/hr
Front-desk leadership, fast-paced medical office setting, patient-centered teamwork About ... Greet patients warmly, check them in and out, and help with questions about appointments, insurance ...
Newnan, GA · On-site
$15.75 - $20/hr
Front-desk leadership, fast-paced medical office setting, patient-centered teamwork About ... Greet patients warmly, check them in and out, and help with questions about appointments, insurance ...
$10.76 - $12.38
2% of jobs
$12.38 - $14.01
6% of jobs
$14.01 - $15.63
12% of jobs
$16.09 is the 25th percentile. Wages below this are outliers.
$15.63 - $17.25
17% of jobs
The median wage is $18.55 / hr.
$17.25 - $18.88
16% of jobs
$18.88 - $20.50
16% of jobs
$21.31 is the 75th percentile. Wages above this are outliers.
$20.50 - $22.12
12% of jobs
$22.12 - $23.75
7% of jobs
$23.75 - $25.37
6% of jobs
$25.37 - $27
3% of jobs
$27 - $28.62
2% of jobs
$10
$19
$28
On a daily basis, Epic Help Desk professionals respond to support tickets submitted by clinicians, administrative staff, and other Epic users, troubleshooting technical issues within various Epic modules. They provide timely guidance, escalate complex problems to higher-level Epic analysts or IT teams, and document resolutions for future reference. Collaboration is common, as help desk staff often communicate with clinical departments, IT professionals, and Epic application analysts to ensure seamless system operation. This role can also involve participating in software upgrades, user training, and ongoing optimization of Epic system workflows.
To thrive as an Epic Help Desk professional, you need solid technical troubleshooting skills, familiarity with Epic electronic health record (EHR) systems, and a background in IT or healthcare support. Experience using Epic modules, help desk ticketing systems, and relevant Epic certifications—such as Epic Certified Support or Ambulatory Module—are highly valued. Strong communication, patience, and problem-solving abilities help you effectively interact with end users and resolve issues promptly. These skills ensure that healthcare providers experience minimal disruption, maintaining workflow efficiency and high patient care standards.
An Epic Help Desk job involves providing technical support for users of Epic Systems software, which is commonly used in healthcare organizations for electronic medical records (EMR). Responsibilities typically include troubleshooting software issues, assisting with user access, and ensuring smooth system functionality. Support is often provided via phone, email, or in-person, with a focus on resolving technical problems efficiently. Knowledge of Epic applications, healthcare workflows, and IT troubleshooting is essential. Some positions may require Epic certification or experience in a healthcare IT setting.
