Atlanta, GA · On-site
$19.75 - $27/hr
Help Desk Analyst Nelson Mullins is seeking a Help Desk Analyst to provide basic to advanced ... a weekend on-call rotation is expected within the first year of employment. The ideal candidate ...
Atlanta, GA · On-site
$19.75 - $27/hr
Help Desk Analyst Nelson Mullins is seeking a Help Desk Analyst to provide basic to advanced ... a weekend on-call rotation is expected within the first year of employment. The ideal candidate ...
$17.50/hr
Ability to work shifts, which may include overnights and weekends to support 24/7/365 operations. EDUCATION REQUIREMENTS: Help Desk Specialists should have a HS Diploma or GED. Microsoft Office ...
$17.50/hr
Ability to work shifts, which may include overnights and weekends to support 24/7/365 operations. EDUCATION REQUIREMENTS: Help Desk Specialists should have a HS Diploma or GED. Microsoft Office ...
Atlanta, GA · On-site
$19.75 - $27/hr
... weekend on-call rotation is expected within the first year of employment. We Know You The ideal ... a help desk, service desk, or desktop support role, preferably within a law firm or legal ...
Atlanta, GA · On-site
$19.75 - $27/hr
... weekend on-call rotation is expected within the first year of employment. We Know You The ideal ... a help desk, service desk, or desktop support role, preferably within a law firm or legal ...
Atlanta, GA · On-site
$19.75 - $27/hr
Help Desk Analyst 2 (689398) Location: Decatur, GA 30033 Onsite Duration: Long-Term Contract The ... weekends and Holidays Minimum Qualifications: • Bachelor's Degree from an accredited college ...
Atlanta, GA · On-site
$19.75 - $27/hr
Help Desk Analyst 2 (689398) Location: Decatur, GA 30033 Onsite Duration: Long-Term Contract The ... weekends and Holidays Minimum Qualifications: • Bachelor's Degree from an accredited college ...
Atlanta, GA · On-site
$19.75 - $27/hr
Help Desk Analyst 2 (689398) Location: Decatur, GA 30033 Onsite Duration: Long-Term Contract The ... weekends and Holidays Minimum Qualifications: • Bachelor's Degree from an accredited college ...
Atlanta, GA · On-site
$19.75 - $27/hr
Help Desk Analyst 2 (689398) Location: Decatur, GA 30033 Onsite Duration: Long-Term Contract The ... weekends and Holidays Minimum Qualifications: • Bachelor's Degree from an accredited college ...
$17 - $19/hr
Help Desk Analyst - Level 1 LOCATION: Atlanta, GA ANTICIPATED DURATION ... Through end of year OPENINGS - 6 This is a 24x7 operation, including nights and weekends and some ...
$17 - $19/hr
Help Desk Analyst - Level 1 LOCATION: Atlanta, GA ANTICIPATED DURATION ... Through end of year OPENINGS - 6 This is a 24x7 operation, including nights and weekends and some ...
Decatur, GA · On-site
$20 - $27.25/hr
Help Desk Analyst 2 (701478) Decatur, GA 30033 Onsite Long-Term Job Summary: Candidates MUST be ... weekends and Holidays Minimum Qualifications: • Bachelor's Degree from an accredited college ...
Decatur, GA · On-site
$20 - $27.25/hr
Help Desk Analyst 2 (701478) Decatur, GA 30033 Onsite Long-Term Job Summary: Candidates MUST be ... weekends and Holidays Minimum Qualifications: • Bachelor's Degree from an accredited college ...
Decatur, GA · On-site
$20 - $27.25/hr
Help Desk Analyst 2 (701478) Decatur, GA 30033 Onsite Long-Term Job Summary: Candidates MUST be ... weekends and Holidays Minimum Qualifications: • Bachelor's Degree from an accredited college ...
Decatur, GA · On-site
$20 - $27.25/hr
Help Desk Analyst 2 (701478) Decatur, GA 30033 Onsite Long-Term Job Summary: Candidates MUST be ... weekends and Holidays Minimum Qualifications: • Bachelor's Degree from an accredited college ...
Johns Creek, GA · On-site
$19 - $26/hr
Support a smooth and consistent user experience during weekend coverage hours. Required Qualifications: Prior experience in a service desk, help desk, desktop support, or IT support role preferred.
Johns Creek, GA · On-site
$19 - $26/hr
Support a smooth and consistent user experience during weekend coverage hours. Required Qualifications: Prior experience in a service desk, help desk, desktop support, or IT support role preferred.
Support a smooth and consistent user experience during weekend coverage hours. Required Qualifications: * Prior experience in a service desk, help desk, desktop support, or IT support role preferred.
Quick apply
Support a smooth and consistent user experience during weekend coverage hours. Required Qualifications: * Prior experience in a service desk, help desk, desktop support, or IT support role preferred.
Athens, GA · On-site +1
Smart, helpful co-workers ... Schedule flexibility after time spent on project, after-hours and weekends * Medical, Dental ...
Athens, GA · On-site +1
Smart, helpful co-workers ... Schedule flexibility after time spent on project, after-hours and weekends * Medical, Dental ...
Athens, GA · On-site
Smart, helpful co-workers ... Schedule flexibility after time spent on project, after-hours and weekends * Medical, Dental ...
Athens, GA · On-site
Smart, helpful co-workers ... Schedule flexibility after time spent on project, after-hours and weekends * Medical, Dental ...
Duluth, GA · On-site
$18.50 - $24.75/hr
About this Position The Help Desk Technician II provides first-level monitoring and Tier 2 ... As part of the rotation, the selected candidate is required to work an alternating weekend shift ...
Duluth, GA · On-site
$18.50 - $24.75/hr
About this Position The Help Desk Technician II provides first-level monitoring and Tier 2 ... As part of the rotation, the selected candidate is required to work an alternating weekend shift ...
$18.50 - $24.75/hr
About this Position The Help Desk Technician II provides firstlevel monitoring and Tier 2 technical ... As part of the rotation, the selected candidate is required to work an alternating weekend shift ...
$18.50 - $24.75/hr
About this Position The Help Desk Technician II provides firstlevel monitoring and Tier 2 technical ... As part of the rotation, the selected candidate is required to work an alternating weekend shift ...
Atlanta, GA · On-site
$17 - $18/hr
Work flexible shifts, including nights and weekends. Requirements 1-3 years of IT/computer support ... help everyone achieve their ambitions and goals.To learn more, please visit Dexian is an Equal ...
Atlanta, GA · On-site
$17 - $18/hr
Work flexible shifts, including nights and weekends. Requirements 1-3 years of IT/computer support ... help everyone achieve their ambitions and goals.To learn more, please visit Dexian is an Equal ...
Atlanta, GA · On-site
$17 - $18/hr
Work flexible shifts, including nights and weekends. Requirements 1-3 years of IT/computer support ... help everyone achieve their ambitions and goals. To learn more, please visit Dexian is an Equal ...
Quick apply
Atlanta, GA · On-site
$17 - $18/hr
Work flexible shifts, including nights and weekends. Requirements 1-3 years of IT/computer support ... help everyone achieve their ambitions and goals. To learn more, please visit Dexian is an Equal ...
Atlanta, GA · On-site
$17 - $18/hr
Work flexible shifts, including nights and weekends. Requirements 1-3 years of IT/computer support ... help everyone achieve their ambitions and goals. To learn more, please visit . Dexian is an Equal ...
Atlanta, GA · On-site
$17 - $18/hr
Work flexible shifts, including nights and weekends. Requirements 1-3 years of IT/computer support ... help everyone achieve their ambitions and goals. To learn more, please visit . Dexian is an Equal ...
$17 - $18/hr
Work flexible shifts, including nights and weekends. Requirements 1-3 years of IT/computer support ... help everyone achieve their ambitions and goals. To learn more, please visit . Dexian is an Equal ...
$17 - $18/hr
Work flexible shifts, including nights and weekends. Requirements 1-3 years of IT/computer support ... help everyone achieve their ambitions and goals. To learn more, please visit . Dexian is an Equal ...
Atlanta, GA · On-site
$17 - $18/hr
Work flexible shifts, including nights and weekends. Requirements 1-3 years of IT/computer support ... help everyone achieve their ambitions and goals. To learn more, please visit . Dexian is an Equal ...
Atlanta, GA · On-site
$17 - $18/hr
Work flexible shifts, including nights and weekends. Requirements 1-3 years of IT/computer support ... help everyone achieve their ambitions and goals. To learn more, please visit . Dexian is an Equal ...
... Helpdesk ticketing systems, and Azure. • Proficiency with imaging laptop computers 20h2,21h2 ... hours and weekends whenrequired for projects or emergency support. • Experience installing ...
... Helpdesk ticketing systems, and Azure. • Proficiency with imaging laptop computers 20h2,21h2 ... hours and weekends whenrequired for projects or emergency support. • Experience installing ...
| Aspect | Weekend Epic Help Desk | Weekend IT Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA A+, Network+ |
| Work Environment | Help desk, call centers, remote support | On-site or remote technical support |
| Industry Usage | IT service providers, tech companies | IT departments, tech firms |
| Common Search Intent | Technical troubleshooting, customer support | Hardware/software issues, user assistance |
The Weekend Epic Help Desk and Weekend IT Support Specialist roles both involve technical support, but the Help Desk typically focuses on customer service and troubleshooting via phone or remote tools, while the IT Support Specialist may handle more hardware and software issues directly. Both roles require similar certifications and are common in IT service environments, making them closely related but distinct in daily tasks.
$19.75 - $27/hr
Other
This job post has expired today. Applications are no longer accepted.
Nelson Mullins is seeking a Help Desk Analyst to provide basic to advanced technical support to Firm personnel. This role is responsible for communicating effectively with users, partnering with internal teams, diagnosing issues, and troubleshooting and resolving a wide range of computer, software, and system-related problems. The ideal candidate is customer-focused, detail-oriented, and comfortable handling both routine requests and more complex technical challenges in a fast-paced environment. Hybrid or remote options available for the right candidate.
No agencies please.
This position serves as the primary point of contact for Firm personnel, providing timely and professional technical support via phone, email, and in person when available. The role is responsible for independently researching, diagnosing, troubleshooting, and resolving a broad range of hardware, software, and application-related issues, with appropriate escalation as needed, while providing day-to-day support for Microsoft Windows, Microsoft 365 applications (including Outlook and Word), and Firm-approved legal and business software. Responsibilities include accurately logging, tracking, and managing all Help Desk requests in ServiceNow to ensure proper documentation and timely resolution, maintaining clear and consistent communication with users throughout the lifecycle of each request, and setting expectations and providing status updates. The position also serves as a liaison between Firm personnel and internal IT teams or external vendors to coordinate resolution of more complex technical issues, performs basic maintenance and problem management for Firm-issued desktops and laptops, troubleshoots recurring issues, and assists with application-related projects such as testing, rollouts, and user support initiatives. The individual must adhere to Firm policies, technology standards, and applicable laws and regulations, particularly when handling sensitive or confidential information. Occasional travel of up to 10% may be required to support Firm technology needs, and participation in a weekend on-call rotation is expected within the first year of employment.
The ideal candidate will have at least one year of experience in a help desk, service desk, or desktop support role, preferably within a law firm or legal department, and possess hands-on experience supporting Microsoft 365 applications and Windows 11 in an enterprise environment. The role requires experience with MFA and SSO authentication, virtual desktop environments, VPN connectivity, and mobile device support for iOS and Android. Candidates must demonstrate a strong customer service mindset, excellent verbal and written communication skills, and the ability to clearly explain technical concepts to non-technical users. High attention to detail, strong documentation and follow-through skills, and the ability to handle confidential and sensitive information with professionalism and discretion are required.
With more than 1,000 attorneys, policy advisors, e-discovery professionals, and other business professionals across offices in California, Colorado, the District of Columbia, Florida, Georgia, Illinois, Maryland, Massachusetts, New York, Pennsylvania, Tennessee, Texas, West Virginia, and throughout North Carolina and South Carolina, Nelson Mullins has strong roots in the business community and an appreciation for new directions in the business world.
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Law firms
501 - 1,000 Employees
Columbia, SC, US
1897
