Epic PB/HB Analyst
San Francisco, CA · Remote
Resolve help desk tickets and troubleshoot PB/HB-related issues, ensuring timely and effective support * Participate in Epic quarterly releases, including NN review, build, and testing activities
Epic PB/HB Analyst
San Francisco, CA · Remote
Resolve help desk tickets and troubleshoot PB/HB-related issues, ensuring timely and effective support * Participate in Epic quarterly releases, including NN review, build, and testing activities
Epic PB/HB Analyst
San Francisco, CA · Remote
Resolve help desk tickets and troubleshoot PB/HB-related issues, ensuring timely and effective support * Participate in Epic quarterly releases, including NN review, build, and testing activities
Epic PB/HB Analyst
San Francisco, CA · Remote
Resolve help desk tickets and troubleshoot PB/HB-related issues, ensuring timely and effective support * Participate in Epic quarterly releases, including NN review, build, and testing activities
Epic Credential Trainer
Salinas, CA · On-site
Responds timely to Help Desk requests and other team inquires. Exhibit strong communication and time management skills, ensuring timely responses to emails or tickets. * Collaborates with other Epic ...
Epic Credential Trainer
Salinas, CA · On-site
Responds timely to Help Desk requests and other team inquires. Exhibit strong communication and time management skills, ensuring timely responses to emails or tickets. * Collaborates with other Epic ...
Service Desk Agent
Valencia, CA · On-site
$17.25 - $22/hr
Medical
Dental
Vision
Retirement
PTO
Description: IT Service Desk Agent Stoltenberg Consulting United States (Remote) Save Apply 10 ... Epic and Cerner analysts to ensure seamless operations.
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Service Desk Agent
Valencia, CA · On-site
$17.25 - $22/hr
Medical
Dental
Vision
Retirement
PTO
Description: IT Service Desk Agent Stoltenberg Consulting United States (Remote) Save Apply 10 ... Epic and Cerner analysts to ensure seamless operations.
San Francisco, CA(Onsite) Description/Scope of Work Staff members will help to produce meetings and ... Front Desk Lead). Epic System Experience: At least 1-2 years of daily, hands-on experience using ...
San Francisco, CA(Onsite) Description/Scope of Work Staff members will help to produce meetings and ... Front Desk Lead). Epic System Experience: At least 1-2 years of daily, hands-on experience using ...
Epic Certified EHR Systems Analyst II (Radiant)
Roseville, CA · On-site
$94K - $141K/yr
An active Epic Radiant certification is required, along with end-to-end implementation experience ... Troubleshoots and resolves system issues escalated by the help desk. As needed, up to 25%, travel ...
Epic Certified EHR Systems Analyst II (Radiant)
Roseville, CA · On-site
$94K - $141K/yr
An active Epic Radiant certification is required, along with end-to-end implementation experience ... Troubleshoots and resolves system issues escalated by the help desk. As needed, up to 25%, travel ...
Epic Certified EHR Systems Analyst II (ClinDoc)
Roseville, CA · On-site +1
$89K - $134K/yr
Epic ClinDoc certification is required. Performs various duties relating to information systems ... Troubleshoots and resolves system issues escalated by the help desk. As needed, up to 25%, travel ...
Epic Certified EHR Systems Analyst II (ClinDoc)
Roseville, CA · On-site +1
$89K - $134K/yr
Epic ClinDoc certification is required. Performs various duties relating to information systems ... Troubleshoots and resolves system issues escalated by the help desk. As needed, up to 25%, travel ...
Epic Certified EHR Systems Analyst I (ClinDoc)
Roseville, CA · On-site
$89K - $134K/yr
An active Epic ClinDoc certification is required, along with end-to-end implementation experience ... Troubleshoots and resolves system issues escalated by the help desk. As needed, up to 25%, travel ...
Epic Certified EHR Systems Analyst I (ClinDoc)
Roseville, CA · On-site
$89K - $134K/yr
An active Epic ClinDoc certification is required, along with end-to-end implementation experience ... Troubleshoots and resolves system issues escalated by the help desk. As needed, up to 25%, travel ...
Epic ClinDoc certification is required. Performs various duties relating to information systems ... Troubleshoots and resolves system issues escalated by the help desk. As needed, up to 25%, travel ...
Epic ClinDoc certification is required. Performs various duties relating to information systems ... Troubleshoots and resolves system issues escalated by the help desk. As needed, up to 25%, travel ...
An active Epic Radiant certification is required, along with end-to-end implementation experience ... Troubleshoots and resolves system issues escalated by the help desk. As needed, up to 25%, travel ...
An active Epic Radiant certification is required, along with end-to-end implementation experience ... Troubleshoots and resolves system issues escalated by the help desk. As needed, up to 25%, travel ...
Epic Certification/Accreditation in area of responsibility: Required Essential Functions ... Troubleshoots and resolves system issues escalated by the help desk. Travels on site as needed to ...
Epic Certification/Accreditation in area of responsibility: Required Essential Functions ... Troubleshoots and resolves system issues escalated by the help desk. Travels on site as needed to ...
Epic Certified EHR Systems Analyst II (Stork, ClinDoc, OpTime)
Roseville, CA · On-site
$94K - $141K/yr
Epic Certification/Accreditation in area of responsibility: Required Essential Functions ... Troubleshoots and resolves system issues escalated by the help desk. Travels on site as needed to ...
Epic Certified EHR Systems Analyst II (Stork, ClinDoc, OpTime)
Roseville, CA · On-site
$94K - $141K/yr
Epic Certification/Accreditation in area of responsibility: Required Essential Functions ... Troubleshoots and resolves system issues escalated by the help desk. Travels on site as needed to ...
Analyst I, Epic Application Professional Billing and Claims
Irvine, CA · On-site
$83K - $103K/yr
Medical
Dental
Vision
Retirement
PTO
Assists with help desk; collaborates with end users to troubleshoot issues. * Participates in training sessions and gain proficiency in the Professional Biling/Claims Epic module. * Other duties and ...
Analyst I, Epic Application Professional Billing and Claims
Irvine, CA · On-site
$83K - $103K/yr
Medical
Dental
Vision
Retirement
PTO
Assists with help desk; collaborates with end users to troubleshoot issues. * Participates in training sessions and gain proficiency in the Professional Biling/Claims Epic module. * Other duties and ...
Analyst I, Epic Application Professional Billing and Claims
Irvine, CA · On-site
$83K/yr
Medical
Dental
Vision
Retirement
PTO
Assists with help desk; collaborates with end users to troubleshoot issues. * Participates in training sessions and gain proficiency in the Professional Biling/Claims Epic module. * Other duties and ...
Analyst I, Epic Application Professional Billing and Claims
Irvine, CA · On-site
$83K/yr
Medical
Dental
Vision
Retirement
PTO
Assists with help desk; collaborates with end users to troubleshoot issues. * Participates in training sessions and gain proficiency in the Professional Biling/Claims Epic module. * Other duties and ...
... role in helping to ensure that team service levels are met. Incumbent must be flexible with ... Working knowledge of Epic module(s) and ability to provide workflow/application instructions ...
... role in helping to ensure that team service levels are met. Incumbent must be flexible with ... Working knowledge of Epic module(s) and ability to provide workflow/application instructions ...
An active Epic ClinDoc certification is required, along with end-to-end implementation experience ... Troubleshoots and resolves system issues escalated by the help desk. As needed, up to 25%, travel ...
An active Epic ClinDoc certification is required, along with end-to-end implementation experience ... Troubleshoots and resolves system issues escalated by the help desk. As needed, up to 25%, travel ...
Epic Certified Systems Analyst II (MyChart, Cheers, Cadence)
Roseville, CA · On-site
$94K - $141K/yr
Epic Certification/Accreditation in area of responsibility: Required Essential Functions ... Troubleshoot and resolve system issues escalated by the Help Desk. As needed, up to 25%, travel on ...
Epic Certified Systems Analyst II (MyChart, Cheers, Cadence)
Roseville, CA · On-site
$94K - $141K/yr
Epic Certification/Accreditation in area of responsibility: Required Essential Functions ... Troubleshoot and resolve system issues escalated by the Help Desk. As needed, up to 25%, travel on ...
Epic Certified EHR Systems Analyst I (Stork, ClinDoc, OpTime
Roseville, CA · On-site
$89K - $134K/yr
Epic Certification/Accreditation in area of responsibility: Required Essential Functions ... Troubleshoots and resolves system issues escalated by the help desk. As needed, up to 25%, travel ...
Epic Certified EHR Systems Analyst I (Stork, ClinDoc, OpTime
Roseville, CA · On-site
$89K - $134K/yr
Epic Certification/Accreditation in area of responsibility: Required Essential Functions ... Troubleshoots and resolves system issues escalated by the help desk. As needed, up to 25%, travel ...
Epic Certification/Accreditation in area of responsibility: Required Essential Functions ... Troubleshoots and resolves system issues escalated by the help desk. As needed, up to 25%, travel ...
Epic Certification/Accreditation in area of responsibility: Required Essential Functions ... Troubleshoots and resolves system issues escalated by the help desk. As needed, up to 25%, travel ...
... Epic EMR with secondary responsibility in providing desktop support to end-users. At this level ... Experience working in a Service Desk, Help Desk, or Call Center environment * Preferred ...
... Epic EMR with secondary responsibility in providing desktop support to end-users. At this level ... Experience working in a Service Desk, Help Desk, or Call Center environment * Preferred ...
Epic Help Desk information
What are the typical day-to-day responsibilities for someone working at the Epic Help Desk?
On a daily basis, Epic Help Desk professionals respond to support tickets submitted by clinicians, administrative staff, and other Epic users, troubleshooting technical issues within various Epic modules. They provide timely guidance, escalate complex problems to higher-level Epic analysts or IT teams, and document resolutions for future reference. Collaboration is common, as help desk staff often communicate with clinical departments, IT professionals, and Epic application analysts to ensure seamless system operation. This role can also involve participating in software upgrades, user training, and ongoing optimization of Epic system workflows.
What are the key skills and qualifications needed to thrive in the Epic Help Desk position, and why are they important?
To thrive as an Epic Help Desk professional, you need solid technical troubleshooting skills, familiarity with Epic electronic health record (EHR) systems, and a background in IT or healthcare support. Experience using Epic modules, help desk ticketing systems, and relevant Epic certifications—such as Epic Certified Support or Ambulatory Module—are highly valued. Strong communication, patience, and problem-solving abilities help you effectively interact with end users and resolve issues promptly. These skills ensure that healthcare providers experience minimal disruption, maintaining workflow efficiency and high patient care standards.
What is an Epic Help Desk?
An Epic Help Desk job involves providing technical support for users of Epic Systems software, which is commonly used in healthcare organizations for electronic medical records (EMR). Responsibilities typically include troubleshooting software issues, assisting with user access, and ensuring smooth system functionality. Support is often provided via phone, email, or in-person, with a focus on resolving technical problems efficiently. Knowledge of Epic applications, healthcare workflows, and IT troubleshooting is essential. Some positions may require Epic certification or experience in a healthcare IT setting.
What are the most commonly searched types of Epic Help Desk jobs in California?
The most popular types of Epic Help Desk jobs in California are:
What are popular job titles related to Epic Help Desk jobs in California?
For Epic Help Desk jobs in California, the most frequently searched job titles are:
What job categories do people searching Epic Help Desk jobs in California look for?
The top searched job categories for Epic Help Desk jobs in California are:
What cities in California are hiring for Epic Help Desk jobs?
Cities in California with the most Epic Help Desk job openings:
Part-time
This job post has expired 1 day ago. Applications are no longer accepted.
Job description
Quick consulting need for an Epic Certified Resolute PB/HB Analyst with strong contract build / contract maintenance experience. Part time and remote.
Location: United States
Duration: 6 months
Responsibilities
- Epic PB Admin certification (SBO & Charge Router) required; HB Admin, CDM, and HB Charge Router certifications preferred. Strong experience with Benefit Engine, Epic Security, and Fee Schedules highly desired
- Serve as an Epic PB/HB Analyst supporting PFS, SBO, and Revenue Integrity operations in daily system use and optimization
- Resolve help desk tickets and troubleshoot PB/HB-related issues, ensuring timely and effective support
- Participate in Epic quarterly releases, including NN review, build, and testing activities
- Contribute to system projects requiring PB or HB analyst expertise, with priority focus on PB (HB certification/experience a significant plus)
About 3B Staffing
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Newark, NJ, US
Year founded
2018