ZipRecruiter

Log In

Spark Tek

11 jobs near Columbus, OH

Spark Tek Inc

GA DDS Level 1 Help Desk Analyst

Conyers, GA · On-site

$16.25 - $22.25/hr

Spark Tek Inc is a company seeking a Help Desk Analyst to assist customers with tier one issues. The role involves providing technical assistance, troubleshooting hardware and software issues, and ...

Spark Tek Inc

Software (C#/.NET) Engineer

Irving, TX · On-site

Spark Tek Inc is a technology company seeking a Software (C#/.NET) Engineer. The role involves analyzing existing .NET applications, migrating legacy systems to Azure, and collaborating with teams to ...

Spark Tek Inc

IN-DCS-Senior Java Developer

Indianapolis, IN · On-site

$50.25 - $64/hr

Spark Tek Inc is seeking an experienced Java developer with expertise in Spring Boot and REST API development. The role involves designing and executing batch processes, implementing event-driven ...

Spark Tek Inc

Snowflake Architect

Mount Juliet, TN · On-site

$60.25 - $77.50/hr

Spark Tek Inc is a company seeking a Snowflake Architect for a 6-month contract position. The role involves designing analytics-ready data models and enterprise BI solutions using Snowflake, along ...

Spark Tek Inc

Machine Learning Engineer

San Jose, CA · On-site

Spark Tek Inc is seeking a highly skilled Machine Learning Engineer to design and build a low-latency query understanding and intelligent routing system. The role involves working on data modeling ...

GA DDS Level 1 Help Desk Analyst

Spark Tek Inc

Conyers, GA • On-site

$16.25 - $22.25/hr

Full-time

Re-posted 5 days ago

Job description

Job Summary:
Spark Tek Inc is a company seeking a Help Desk Analyst to assist customers with tier one issues. The role involves providing technical assistance, troubleshooting hardware and software issues, and ensuring high levels of customer service in a call center environment.
Responsibilities:
• Oversee the daily performance of computer systems and applications.
• Answer user inquiries regarding computer software or hardware operation to resolve problems.
• Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved.
• Confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Qualifications:
Required:
• Bilingual, Spanish required
• MUST have IT Help Desk Call Center exp
• Six months of experience handling customers, questions, complaints, and/or providing information in a call center environment.
• 2+ years’ experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10.
• Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college
• Knowledge of Apple iOS
Company:
Spark Tek Inc offers IT solutions and consultancy services, specializing in IT services and consulting for various industries. Founded in 2021, the company is headquartered in Farmers Branch, USA, with a team of 51-200 employees. The company is currently Growth Stage.

Apply